1.9
  • Product6 votes
  • Neat aisles2 votes
  • Price1 votes
  • Customer service received36 votes
  • Lack of response18 votes
  • Service10 votes
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  • 11 hours ago
  • Installers
  • Springdale, Arkansas
  • Staff
  • 6
  • REVIEW RATING 3/5

Shopped at lowes for over 18 yrs. Have spent thousands of dollar just in the last yr for re modeling house. Tonight I was stopped by cashier before I went out door with my receipt in my hand and my bag and was asked if I had paid for merchandise. Very unprofessional and should be illegal to treat paying customers this way. This happened at Fayetteville ar zion st location. Home Depot will be... Read more

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  • 1 day ago
  • Building Products
  • Port Saint Lucie, Florida
  • Armstrong Flooring
  • 63
  • REVIEW RATING 5/5
Lowes - Purchase of Laminate Flooring Turns into Nightmarish Experience
1 of 2

Mid February decided to purchase laminate flooring material through Lowe's. Called flooring dept at my local Lowe's and arranged to have room measured. Took 2 weeks - end of Feb before guy shows up to measure. Meanwhile I'd looked online at patterns, saw one I liked, called store and was told pattern not in store so I would have to order it. OK. When sample arrived, it looked nothing at all like... Read more

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  • 1 day ago
  • Building Products
  • Avondale, Arizona
  • Rebar
  • 1
  • 1
  • 5
  • REVIEW RATING 3/5

Went to lowes to purchase 3/8" x 20' Rebar. This is the 5th time I go and I always have trouble getting it out. I went to Home Depot instead and what a difference. I always purchase material at lowes cause it's closer. But from now on I will just go to Home Depot. Read more

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  • 2 days ago
  • Installers
  • Merrillville, Indiana
  • Replacement Window
  • 45
  • REVIEW RATING 4/5

Spent 1300 on replacement window took 4 months now I need drywall and paint not to mention the 4 gallons of cauk on the outside worst install and customer service ever take your money up front and do a terrible job Read more

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  • 2 days ago
  • Appliances and Electronics
  • Sarasota, Florida
  • Refrigerator
  • 11
  • REVIEW RATING 4/5

After two months of trying to purchase a new refrigerator and after getting a lemon, we tried to choose a different one but each one we choose we were told they couldn't get it. Mostly it was about a strike on the docks of California. (Why display merchandise you can't get). Finally my husband with a so called manager named Tom choose a Whirlpool for me. This after many weeks. Then it was... Read more

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  • Mar 28
  • Building Products
  • Nacogdoches, Texas
  • Pressure Treated Lumber
  • 1
  • 1
  • 21
  • REVIEW RATING 4/5

I just bought $600. worth of treated lumber and NO One would help. Of course they had plenty of time to talk to each other. I was loading 12 foot 2x6 treated and one worker just looked at me and pass me on by, when I had it loaded, he was down the isle talking to another lowes employee. When I was loading, a lowes worker was loading some fence pickets for a man about 80, but never offered to... Read more

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  • Mar 28
  • Installers
  • Oklahoma City, Oklahoma
  • Staff
  • 1
  • 1
  • 14
  • REVIEW RATING 4/5

Well we arrived & it was good service but we looked for a bell to call for help & we couldn't seem to find it so we waited about 30 minutes until we found a worker & this worker was busy with someone else someone else..So waited another 30 minutes .very unstaffed store.then when he loaded our toilet in our Tahoe it knocked the light so now the lights are messed up in the back on our... Read more

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  • From mobile
  • Lowes
  • Mar 28
  • by anonymous
  • #614375

Bought a 31 cubic foot lg refrigerator and salesman never bothered to say that delivery guys can NOT remove doors so they damaged the new front door of my house to get it in! Never will shop at Lowes again!!! Add comment

  • Mar 27
  • Appliances and Electronics
  • Attleboro, Massachusetts
  • Fridge
  • 2
  • 2
  • 33
  • REVIEW RATING 4/5

I went into Lowes to buy a refrigerator. I cashed out. After I cashed out I asked for help putting the refrigerator in my car. The store manager was near the front of the store and I asked him for help because no one had come to help after 10 minutes and he said no he was busy. I got upset and kept asking until finally the manager says he would help in a terrible attitude. He slammed my... Read more

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  • Mar 27
  • Appliances and Electronics
  • Akron, Ohio
  • Coffee Maker
  • 1
  • 1
  • 18
  • REVIEW RATING 4/5

I bought a replacement warranty for a coffee maker and had to bring it in to get replaced. I was assured that when I bought this coffee maker all I had to do was bring it back and they would replace it. I had my recpt. and the lady told me that it was still under the manufacturer's warranty and would be for an entire year even though I bought a 2 year replacement she said it wouldn't start until... Read more

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