1.9
  • Product6 votes
  • Neat aisles2 votes
  • Huge selection1 votes
  • Customer service received35 votes
  • Lack of response17 votes
  • Service9 votes
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  • From mobile
  • Lowes
  • 4 hours ago
  • by anonymous
  • #614375

Bought a 31 cubic foot lg refrigerator and salesman never bothered to say that delivery guys can NOT remove doors so they damaged the new front door of my house to get it in! Never will shop at Lowes again!!! Add comment

  • 15 hours ago
  • Building Products
  • Attleboro, Massachusetts
  • Fridge
  • 11
  • REVIEW RATING 4/5

I went into Lowes to buy a refrigerator. I cashed out. After I cashed out I asked for help putting the refrigerator in my car. The store manager was near the front of the store and I asked him for help because no one had come to help after 10 minutes and he said no he was busy. I got upset and kept asking until finally the manager says he would help in a terrible attitude. He slammed my... Read more

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  • 22 hours ago
  • Food
  • Akron, Ohio
  • Coffee Maker
  • 6
  • REVIEW RATING 4/5

I bought a replacement warranty for a coffee maker and had to bring it in to get replaced. I was assured that when I bought this coffee maker all I had to do was bring it back and they would replace it. I had my recpt. and the lady told me that it was still under the manufacturer's warranty and would be for an entire year even though I bought a 2 year replacement she said it wouldn't start until... Read more

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  • 22 hours ago
  • Installers
  • 6
  • REVIEW RATING 3/5

I had an issue with a Samsung Dishwasher that I purchased from Lowes. I had 2 service calls under warranty then 3 months after the warranty expired I began having the same issues. I contacted Samsung who offer to do nothing. I contacted Lowes and was told the warranty had expired. I was very upset and emailed Lowes. They responded and gave me full store credit towards another dishwasher and... Read more

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  • 2 days ago
  • Appliances and Electronics
  • Hampton, Virginia
  • Stove
  • 1
  • 1
  • 23
  • REVIEW RATING 4/5

I purchased a stove at my local Lowe's store. They told me that the stove was out of stock but was expected on the truck that very evening and delivery was set for they following day. At 0615 the following morning I get a call from Lowe's because the stove wasn't delivered as expected the evening prior, so the call was to inform me that I'd receive the stove on the following day. They agreed that... Read more

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  • 2 days ago
  • Appliances and Electronics
  • Tacoma, Washington
  • Frigidaire Stove Repair
  • 11
  • REVIEW RATING 4/5

Don't use my BRAND NEW FRIGIDAIRE STOVE FROM LOWE'S much now that I live alone. I reported in Dec an issue with gas lines making whooshing noises. I have purchased the extended warranty. Should not be a problem right? No one told me at Lowe's when I purchased that there were no service providers in my area. Uh, might have made a difference. Dec called for service, got no return call at all. Let... Read more

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  • Mar 23
  • Installers
  • Brookline Station, Missouri
  • John Deere Lawn Tractor
  • 5
  • 5
  • 54
  • REVIEW RATING 5/5

I received a John Deere 110 for a Christmas present on, 23Dec2014. When I got it home, It was immediately locked up in my storage shed. It stayed there until spring. On the 2nd day of spring I drove it out of my shed to mow my yard. To my surprise when I engaged the mower there was a enormous vibration that shook the whole tractor, it was not safe to mow. I immediately called lowes and... Read more

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  • Mar 23
  • Installers
  • Silver Springs Shores, Florida
  • Staff
  • 23
  • REVIEW RATING 4/5

Shouldn't Lowe's corporate employees or their stock holders if they are publicly traded be HORRIFIED at the 1.9 stars they received. Just the fact there is a board on "pissed consumer" should alarm them. I challenge Lowe's corporate office to hire some customer service savy employees to travel around to your stores and train your staff. And if they don't comply. ..after verbal and written... Read more

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  • Mar 23
  • Installers
  • Mooresville, North Carolina
  • Staff
  • 1
  • 1
  • 17
  • REVIEW RATING 4/5

Horrible horrible service. I was looking for help with cabinets and no,one was here to help me. And 5 employees walked past me and,didn't ask me if I needed help. Read more

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  • Mar 23
  • Landscaping and Gardening
  • Winter Springs, Florida
  • Mower
  • 11
  • REVIEW RATING 3/5

Took a brand new mower back to lowes because the carburetor was plugged. Altaquip came back with an estimate for rebuilding the engine for 300 dollars and wanted to charge 73 dollars for the diagnosis. I flipped went back to lowes picked up the mower brought it home cleaned out the clog in the carb and it started first pull. FIRST PULL! Lowes extended warranty and altaquip are scam artists. I... Read more

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