Lowes Complaints and Reviews

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Lowes
Main address: P.O. Box 1111 28656 North Wilkesboro NC
1-800-445-6937, , customercare@lowes.com
  • 1,548+32 mobile complaints
  • $680K claimed losses
  • $432 average
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  • 10 hours ago
  • Home Construction and Repair
  • Deck Construction
  • 8
Lowes - Deck Nightmare!!!!!!
1 of 4

It took us 3 years to make a final decision on getting someone to do our deck. We signed a contract on May 3, 2014 with Lowes to get our deck done. We had very clear instructions on what we wanted; it is July 28, 2014 and we have yet to receive that deck. Lowes subcontracted their companies to do the work which is fine. However, if the service is going to be mediocre that is a problem. The... Read more

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  • From mobile
  • Lowes
  • 16 hours ago
  • by anonymous
  • #515533

Over charged. Price tag was 27% lower than register. Customer service never got off there butt to check price. They both just said well it's not in the sales flier. Had to push to get my money back. Not to smart when Home Depot has the lower price next door. New port richey fl Add comment

  • From mobile
  • Lowes
  • Jul 26
  • by anonymous
  • #514830

You go to lowes ,cont get waited on you to look for help then that ppl dont care n that is why we need a home depot !!!!! You have the ppl standing around talking to each other!!!! If we had a home depot I would never shopp lowes nver again!!!lowes are to high on price!!!!this is Rockingham store!!!! Add comment

  • Jul 25
  • Installers
  • Back Yard Builder
  • 36

you have a guy working out of sac,cal for back yard builders his name is alan sparks. alan talks people out of putting in sky lights and ridge vents after they have already bought them because he doesn't feel like putting them in. he also takes drip edge with him to jobs that don't call for it and tries to sell it to them for 50 dollars. he goes in peoples houses to use the bathroom knowing he... Read more

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  • Jul 24
  • Ex Employees
  • Martinsburg, West Virginia
  • Door Installations
  • 28

When you try to get service at my local Lowes in Martinsburg WV, and can't get any, here is why. They schedule 1 person per department and expect that employee to help everyone, answer the phone and run to other departments when the bell is pushed. Some departments are easier to do this in then others but departments like appliances, Millwork, Lumber, Kitchen cabinets, it becomes impossible to... Read more

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  • Jul 23
  • Installers
  • Ocala, Florida
  • Customer Issues
  • 2
  • 42

My name is William Lee, I am an Asst Manager at Lowes in Ocala Fl. I have a customer who has an issue with his laminate floor, which he installed, and is wanting a call from the claims department. I have faxed over his information twice, at the claims departments request. He has still not been contacted and is very upset. His contact number is 352-361-1301 (Mobile) and home number is 352-861-... Read more

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  • Jul 23
  • Shopping
  • Ordered Items Pickup
  • 28

I recently ordered some items online and chose the option to pick them up in the store. These weren't items that needed to be shipped from anywhere - they were in stock at the store, according to the website. I placed the order the night before and intended to get the merchandise on my way home from work the next day and get back home so we could finish our project quickly that evening. ... Read more

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  • Jul 23
  • Installers
  • Port Charlotte, Florida
  • Customer Deceipt
  • 2
  • 31

My husband and I found out the same thing. He must provide a dd214 his state issued drivers license wasn't enough. Since we have taken our business to Home Depot and Ace where all Vets are treated the same! Its a shame that they are able to advertise such a deceptive method to deceive customers. There was a vet in line behind us that told the cashier that he felt the same way. If they only... Read more

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  • From mobile
  • Lowes
  • Jul 22
  • by anonymous
  • #513548

Lowe's website had many, many listings, but screen jumped to other outside products and listings-not related Add comment

  • Jul 22
  • Installers
  • Bad Customer Care
  • 28

there was a deckbox on sale that I was interested in. Went to the garden section, and the associates indicated it was sold out. asked if there was some sort of rain check, and both associates indicated no. So I left the area, then went to another department, asked them the exact same thing. This associate was very patient, and indicated we can buy it now, and pick it up later. So we went to... Read more

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