Lowes Complaints and Reviews

Had an experience with Lowes?   Submit review ›
Lowes
Main address: P.O. Box 1111 28656 North Wilkesboro NC
1-800-445-6937, , customercare@lowes.com
  • 1,545+30 mobile complaints
  • $670K claimed losses
  • $427 average
  • Show More
Had an experience with Lowes?
Submit review › Submit review ›

  • 2 hours ago
  • Other
  • Ocala, Florida
  • Pergo Laminate

My name is William Lee, I am an Asst Manager at Lowes in Ocala Fl. I have a customer who has an issue with his laminate floor, which he installed, and is wanting a call from the claims department. I have faxed over his information twice, at the claims departments request. He has still not been contacted and is very upset. His contact number is 352-361-1301 (Mobile) and home number is 352-861-... Read more

Was this review helpful? 0 0

  • 7 hours ago
  • Shopping
  • Online Ordering And In Store Pickup
  • 5

I recently ordered some items online and chose the option to pick them up in the store. These weren't items that needed to be shipped from anywhere - they were in stock at the store, according to the website. I placed the order the night before and intended to get the merchandise on my way home from work the next day and get back home so we could finish our project quickly that evening. ... Read more

Was this review helpful? 0 0

  • 8 hours ago
  • Advertisements and Cons
  • Port Charlotte, Florida
  • Dignity
  • 4

My husband and I found out the same thing. He must provide a dd214 his state issued drivers license wasn't enough. Since we have taken our business to Home Depot and Ace where all Vets are treated the same! Its a shame that they are able to advertise such a deceptive method to deceive customers. There was a vet in line behind us that told the cashier that he felt the same way. If they only... Read more

Was this review helpful? 0 0

Lowe's website had many, many listings, but screen jumped to other outside products and listings-not related

  • 1 day ago
  • Installers
  • Bad Customer Care
  • 6

there was a deckbox on sale that I was interested in. Went to the garden section, and the associates indicated it was sold out. asked if there was some sort of rain check, and both associates indicated no. So I left the area, then went to another department, asked them the exact same thing. This associate was very patient, and indicated we can buy it now, and pick it up later. So we went to... Read more

Was this review helpful? 0 0

  • 1 day ago
  • Shopping
  • Rejected Review
  • 9

I posted a review of a product ("Autumn Red Stone") I purchased at Lowes and gave it one star because the "red" color fades after the first rainfall! I was careful to be polite and just state the facts. The review was rejected. When I called the corporate office (again being completely polite) I was told there "was no resolution" to the problem. I talked to several different supervisors there... Read more

Was this review helpful? 0 0

  • 1 day ago
  • Appliances and Electronics
  • Ruston, Washington
  • Troy Bilt Lawn Mower
  • 5

I bought a Troy bilt Lawn mower when I bought my house in 2012. The mower has run great but the gas cap would fall off after about 15 minutes of use. I have ordered replacement fuel tank cap twice from Troy bilt company but received the wrong cap both times. Before this I bought a replacement cap at Lowes (which is where I bought the mower) and was assured that it would fit. It didnt. I now have... Read more

Was this review helpful? 0 0

  • 2 days ago
  • Installers
  • Brevard, North Carolina
  • Carpet Installation
  • 11

Purchased some carpet for a rental home I own which was scheduled for install between 9-11AM on 7/07/14. At about 935AM I was informed by Lowes the installer had a family health emergency. No problem, I called my tenant who was miffed because she had scheduled her three young children to out of the house during the install, but we rescheduled for 7/11/14 between 9-11 AM. On 7/11 Lowes calls at... Read more

Was this review helpful? 0 0

  • Jul 20
  • Shipping
  • Failed Delivery
  • 8

I live in small rural county in SC and ordered from the Lowes in Bluffton SC... They are FOUL. This woman named Julie fouled up EVERYTHING. I only have HALF of my order. This Lowes customer service is disgusting and the delivery men made rude comments about how they had to DRIVE to get to my house. WTF are you in BUSINESS for, to DRIVE lazy A. Disgusting. Discriminatory. Lying. Thieving. ... Read more

Was this review helpful? 0 0

  • Jul 20
  • Installers
  • Refrigerator
  • 11

It is a very very very bad store. I bought a refrigerator and it came after two weeks. So the day came and they said it will come between 1 to 3 pm. It didn't come so we called and they told us it would come at 5 to 5:30. It passed and yet it still wasn't arrived and we called again and they said it would come in 5 min. It finally came . When it came first it was the display on and it... Read more

Was this review helpful? 0 0
 
×
You are reading about Lowes.
Filing a new complaint about
×