Lowes Complaints and Reviews

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Lowes
Main address: P.O. Box 1111 28656 North Wilkesboro NC
1-800-445-6937, , customercare@lowes.com
  • 1,632+57 mobile complaints
  • $760K claimed losses
  • $450 average
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  • 4 hours ago
  • Installers
  • Carpet Installation
  • 23

I recently purchased carpet for my home for Lowe's, which included installation. I didn't realize it, but they contract out such work to people who in turn contract with other people to do the work. Lowe's says they require background checks on everyone they send into your house, but in my case that wasn't true. Two men showed up and I immediately recognized the signs that one was a substance... Read more

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  • 1 day ago
  • Installers
  • 2
  • 2
  • 14

Lemon Lemon Lemon that is what you sold me. I purchased a refrigerator and after 4 months quit working and now it has been 5 weeks and I and they have deemed it in repairable I do not want another Haier refrigerator it is a piece of junk I am notifying the news company to let them know that Lowrs does not stand behind the products they sell. Thanks got selling me a lemon and then not doing... Read more

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  • From mobile
  • Lowes
  • 1 day ago
  • by anonymous
  • #540074

I have purchase a refrigerator it has been broken for 5 weeks no one will help me even though I offer to purchase a different brand and maybe pay a little more told me NO. I have been living out of coolers for 5 weeks they will not back a product they sale. Add comment

     

  • 1 day ago
  • Installers
  • Riverhead, New York
  • Dishwasher Installers
  • 28

Bought a top of the line Bosche dishwasher from Lowes and the installers came to install. They were RUDE and SARCASTIC. They asked ME to turn off the electric. I did what I thought was the electric marked on the breakers. Thank God I asked Do you test the line to make sure the electric is off? They checked and line was still active. Guy goes to basement with me and says D.W. means dish washer... Read more

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  • Sep 27
  • Installers
  • Seneca, South Carolina
  • Carpet Installation
  • 2
  • 2
  • 32

I obtained a Lowes credit card fire the purpose of installing carpet. I was told by using the card I would get a rebate as well as a discount. The price at the time I purchased the carpet was 800 dollars higher than what the associate quoted me in store and they were selling me the lowest grade when I was quoted fur the highest. I had to call the manager several times before getting my rebates... Read more

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  • From mobile
  • Lowes
  • Sep 25
  • by anonymous
  • #538459

I just wanted to know what's wrong with your husband calling the job to say u can't come in because you r sick. Add comment

     

  • Sep 23
  • Shopping
  • North Myrtle Beach, South Carolina
  • Credit Card Payment
  • 5
  • 5
  • 109

I handed my credit card to the person at the register, he swiped it thru the machine then put the last 4 numbers in the cash machine, when I question him why he stated that the transaction would not go thru, I stated that it was approved when it was swiped, I then said if you think the card is phony I have my drivers li. and also other photo ID, I asked for a manager and when asked the same... Read more

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  • From mobile
  • Lowes
  • Sep 22
  • by anonymous
  • #537397

I worked for Lowes in Starkville MS for 5 yrs. The managers are rude and expect us to lie to customers to get them to buy the extended warranties. They treat their employees like *** and the customers also. Add comment

  • From mobile
  • Lowes
  • Sep 22
  • by anonymous
  • #537244

Standing in lowes been here for over an hour,trying to get help with kitchen counter tops.....asked the sales rep who pretty much ignored me..so im off to Home Depot. Lowes just lost $500.00 Thank you.....hope the CEO'S see this. And there were other people walking away too Add comment

     

  • Sep 21
  • Appliances and Electronics
  • Whirpool Cabrio Washing Machine
  • 34

Problem #1: Went through entire cycle. When it turned off, the clothes were only partly wet and not washed. Was told to try a different setting. Problem #2: Different setting - same problem. Was told to try LESS detergent, because machine panel senses when you are using too much soap and goes through cycle anyway...WHAT the??? Problem #3: Different setting, different kind of soap - clothes... Read more

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