1.9
  • Product5 votes
  • Price1 votes
  • Neat aisles1 votes
  • customer service received26 votes
  • Lack of Response10 votes
  • Poor customer service6 votes
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  • 20 hours ago
  • Appliances and Electronics
  • Solon, Ohio
  • Lowes Credit Card
  • 8
  • REVIEW RATING 4/5

bought an expensive ceramic grill. it was delivered. when we opened it all up, it was damaged inside. Lowes came and got it, but the credited our Lowes charge $592.92 when purchase price was $614.57. the customer service line says to call the credit line, the credit line and the credit line says to call the store, the store says to call the credit line....seriously? $21.60 no one returns... Read more

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  • 1 day ago
  • Home Construction and Repair
  • Woodstock, New York
  • Home Construction
  • 15
  • REVIEW RATING 4/5

it has been nothing short of an ongoing nightmare that started back in april, 2014. I used most of my life savings to have construction done on my home. Without going into exhausting detail, suffice it to say that I have had to live with my home turned upside down, living in demolition for weeks on end, among other things. I am beyond disgusted with lowes. Lowes was paid in full but failed to... Read more

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  • 2 days ago
  • Building Products
  • Portland, Oregon
  • Return Policy
  • 9
  • REVIEW RATING 4/5

Lowes is really horrible about returns, sometimes even with reciepts. They love to sell product but do not like to handle returns..I have had nothing but trouble each and everytime I have needed to return anything, customer service is horrible. I have been told I had made bunches of returns, which was not true, I asked when the last return was made, I knew I hadn't returned anything for at... Read more

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  • From mobile
  • Lowes
  • Jan 24
  • by anonymous
  • #586285

I had a run in with the manager he offered no help ,just smart remarks . I will never go to chambersburg lowes , shippensburg lowes thanks me for my business.THANKS ALOT SALT AN PEPPER HAIR MANAGER STEVE!!!!!! Add comment

  • Jan 24
  • Installers
  • Evans, Georgia
  • 3
  • 3
  • 25
  • REVIEW RATING 3/5

I have been with Lowe's forever and have never had problems on making payments thru my bank. Now they changed their billing address and I quickly got a couple months behind, no big deal I will just pay it and change the address. But one problem because I was behind on payments their customer service from India or some Foreign country keeps calling wanting a payment now. Are you serious Low's can... Read more

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  • Jan 22
  • Online Shopping
  • Gatineau, Quebec
  • Online Order
  • 1
  • 1
  • 16
  • REVIEW RATING 4/5

Lowes credit card has been issued to me last year and I try to use today (for the first time) to purchase items that are available online only. I called Lowes to order the items and gave the representative my address and told him that I would use my Lowes credit card. Guess what.... you cannot use your Lowes credit card for online purchases if your are a Quebec resident. As I found this... Read more

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  • From mobile
  • Lowes
  • Jan 22
  • by anonymous
  • #585621

Dented refrigerator and stove. Sent back. Took 2 months to get refund. Never again. Add comment

  • Jan 22
  • Advertisements and Cons
  • Ticonderoga, New York
  • Oriented Strand Board
  • 63
  • REVIEW RATING 5/5

Lowes sucks! I orderd and paid for two 55 packs of osb and two sliding doors online. I drove an hour to the nearest lowes and they wouldn't give me the osb becuase it was a false advertised price. I waited a week and they finally called to say they have disclaimers and wont honor their mistake. The executive services were rude and pretty much just said go to ***. They had the false price listed... Read more

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  • Jan 22
  • Installers
  • Apple Valley, California
  • Injury Claim
  • 2
  • 2
  • 38
  • REVIEW RATING 4/5

My left shoulder and left arm were injured at the check out counter at the local Apple Valley, CA Lowe's Store. The left shoulder, that took the brunt of the falling box, never feels free of pain and prohibits some of my former range of motion. I haven't been able to fully exercise or swing a golf club, which I could do before my accident at Lowe's. My insurance claims adjuster has been... Read more

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