Lowes Complaints and Reviews

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Lowes
Main address: P.O. Box 1111 28656 North Wilkesboro NC
1-800-445-6937, , customercare@lowes.com
  • 1,651+58 mobile complaints
  • $780K claimed losses
  • $457 average
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  • Oct 17
  • Customer Service
  • 1
  • 1
  • 21

I've had a lowes credit card for 4 years all of the sudden they pull my credit score my available credit went from 1170$to 740$with out warning found out when we went to lowes and the card was declined we felt like common criminals any way in that 4 years we paid the card off in full twice and have never been late on a payment so we didnt get any thing out of being loyal customers we are really... Read more

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  • Oct 16
  • Installers
  • Statesville, North Carolina
  • Pet Policy
  • 2
  • 2
  • 27

Have been renovating my home for the last month and I've frequently have been using Lowes!!! The PROBLEM I have is that Lowes has became a Pet store over night and I don't care for dogs, honestly I'm Terrfied for my life but manly my son, who is highly allergic to dog, cat, etc. Not sure why Lowes has allowed dogs to come in and stroll the store like they can make a purchase!!! Dogs don't belong... Read more

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  • Oct 16
  • Installers
  • Brockway, Pennsylvania
  • Installation Overcharge
  • 21

Requested Lowe's to replace an existing ceiling fan with one exactly like the one that's there. They insisted that the contractor had to check it out first for a $40 charge that would be applied to the $129.95 installation cost. After the contractor looked at it they called to say that the cost would be $219.95. When questioned why the extra cost the response was that the contractor would have to... Read more

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  • Oct 10
  • Products
  • Kitchen Faucet
  • 2
  • 2
  • 41

I ordered online a kitchen faucet in bronze and had it shipped directly to my rental property. When it arrived my plumber installed it and text me a picture. When I saw the picture I couldn't believe it.... Lowes shipped a less expensive chrome faucet not bronze like a ordered. So now I will have to pay another $238 for the reinstallation. And I can't even get a call back so Lowes can refund me... Read more

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  • Oct 09
  • Installers
  • San Antonio, Texas
  • Patio Table Purchase
  • 2
  • 2
  • 62

Purchased an outdoor patio table and chair set online. I was notified later that they no longer had that deal so I would have to purchase something else. Of course they offered nothing comparable to the quality nor price that I had originally purchased. They wanted much more $$$$ for a lesser set. The manage at the store was rude and even said I should probably go to Home Depot if I wanted... Read more

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  • Oct 08
  • Appliances and Electronics
  • Doylestown, Pennsylvania
  • Refrigerator Warranty
  • 2
  • 2
  • 37

Bought a refrigerator with them and haven't even had it a year and it went out so it's under warranty. It's been a week since I've contacted them about it and they have yet to get back with me about it! I keep calling and they keep saying well we can't find someone to fix it so we will call you tomorrow then tomorrow comes around no call and I call them again and they repeat themselves! I... Read more

Was this review helpful? 1 1

     

  • Oct 08
  • Home Construction and Repair
  • White Salmon, Washington
  • Rainfall Showers
  • 37

Online-I had ordered 2 rainfall showers to be delivered to the local Lowes (union, NJ) on Sep 23rd. On delivery day I was called and told they are on back-order even though I had already been called to say it was on time. Now I was given a new delivery date of Oct 8th. On 8th, I got called by the store today that it is again on back order and NOT available until NEXT MONTH. Here is the tragedy,... Read more

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  • Oct 07
  • Appliances and Electronics
  • Counter Tops
  • 1
  • 1
  • 41

I PLACED ORDER FOR QUARTZ COUNTER TOPS FOR OUR 10,000 SQFT BUILDING. HAD SEVERAL TRIPS O LOWES BACK AND FORTH NO ONE KNOWS WHAT IS THE PROBLEM THEY HAVE POOR COMMUNICATION BETWEEN VENDORS AND THEMSELVES. DESPITE OF PAYING THEM THOUSANDS OF DOLLARS UPFRONT NOW THEY ARE SAYING THAT HALF OF FACILITY NOT MEASURED SO I DID NOT PAY. I HAD HORRIBLE EXPERIENCE, THEY RIP OFF INNOCENT CONSUMERS. I AM DONE... Read more

Was this review helpful? 1 2

     

  • Oct 07
  • Appliances and Electronics
  • Lowes Appliance Delivery
  • 16

I PLACED ORDER FOR QUARTZ COUNTER TOPS FOR OUR 10,000 SQFT BUILDING. HAD SEVERAL TRIPS O LOWES BACK AND FORTH NO ONE KNOWS WHAT IS THE PROBLEM THEY HAVE POOR COMMUNICATION BETWEEN VENDORS AND THEMSELVES. DESPITE OF PAYING THEM THOUSANDS OF DOLLARS UPFRONT NOW THEY ARE SAYING THAT HALF OF FACILITY NOT MEASURED SO I DID NOT PAY. I HAD HORRIBLE EXPERIENCE, THEY RIP OFF INNOCENT CONSUMERS. I AM DONE... Read more

Was this review helpful? 0 1

     

  • Oct 05
  • Installers
  • Fort Mill, South Carolina
  • French Door Screen
  • 39

I purchased a French Door with screens in June for my patio. It took several months for me to get the doors and screens installed, like September. The delivery person and store clerk have no idea when to schedule a delivery and how to communicate the delivery to the homeowner. After months of waiting on the doors and screens, the Installer finally put the screens in wrong. Screens are very cheap,... Read more

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