Lowes Complaints and Reviews

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Lowes
Main address: P.O. Box 1111 28656 North Wilkesboro NC
1-800-445-6937, , customercare@lowes.com
  • 1,540+30 mobile complaints
  • $670K claimed losses
  • $428 average
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  • 11 hours ago
  • Other
  • Autumn Red Stone
  • 2

I posted a review of a product ("Autumn Red Stone") I purchased at Lowes and gave it one star because the "red" color fades after the first rainfall! I was careful to be polite and just state the facts. The review was rejected. When I called the corporate office (again being completely polite) I was told there "was no resolution" to the problem. I talked to several different supervisors there... Read more

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I bought a Troy bilt Lawn mower when I bought my house in 2012. The mower has run great but the gas cap would fall off after about 15 minutes of use. I have ordered replacement fuel tank cap twice from Troy bilt company but received the wrong cap both times. Before this I bought a replacement cap at Lowes (which is where I bought the mower) and was assured that it would fit. It didnt. I now have...

  • 17 hours ago
  • Other
  • Brevard, North Carolina
  • Installers
  • 3

Purchased some carpet for a rental home I own which was scheduled for install between 9-11AM on 7/07/14. At about 935AM I was informed by Lowes the installer had a family health emergency. No problem, I called my tenant who was miffed because she had scheduled her three young children to out of the house during the install, but we rescheduled for 7/11/14 between 9-11 AM. On 7/11 Lowes calls at... Read more

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  • 1 day ago
  • Shipping
  • Failed Delivery
  • 3

I live in small rural county in SC and ordered from the Lowes in Bluffton SC... They are FOUL. This woman named Julie fouled up EVERYTHING. I only have HALF of my order. This Lowes customer service is disgusting and the delivery men made rude comments about how they had to DRIVE to get to my house. WTF are you in BUSINESS for, to DRIVE lazy A. Disgusting. Discriminatory. Lying. Thieving. ... Read more

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  • 2 days ago
  • Installers
  • Refrigerator
  • 5

It is a very very very bad store. I bought a refrigerator and it came after two weeks. So the day came and they said it will come between 1 to 3 pm. It didn't come so we called and they told us it would come at 5 to 5:30. It passed and yet it still wasn't arrived and we called again and they said it would come in 5 min. It finally came . When it came first it was the display on and it... Read more

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  • 2 days ago
  • Installers
  • Atlanta, Georgia
  • Bad Delivery Service
  • 9

Did I mention it was THE worst delivery service EVER? I have never had such a nightmare experience in purchasing, delivering, pickup with a company before like I have with Lowe's delivery service. It is an outside contractor. Unprofessional, rude, inflexible, unacceptable, unsatisfactory. And I had the luck to actually have to go through the process TWICE. In all honesty, if it doesn't go as... Read more

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  • Jul 18
  • Shopping
  • New Orleans, Louisiana
  • Cashieers
  • 4

I dont mind spending my money. I was at the lowes in New Orleans on Eleysian Fields Or maybe I should say the Ghettoized Lowes This store is where the cashiers talk sassy and act like they are doing you a fevor. they talked any kind of way. Some try to act like you are bothering them. If they can give you and excuse instead going out of there way to help thy do. If you wasn good service this... Read more

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  • Jul 18
  • Shopping
  • Rude Sales Associate
  • 1

To whom it may concern: Today ( July 18) at about 1:45 pm , I went to your store in Sandy Springs on Roswell Rd regarding a sign that I thought your company would be interested in. I've attached a photo of the sign. Given what happened at this store earlier this week I thought that Lowes would be interested in the sign as a reminder for people to CHECK their cars before entering one of... Read more

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  • Jul 18
  • Appliances and Electronics
  • Latham, New York
  • Como Ove
  • 12

Lowes don't stand behind there appliances they sell it took 7 months to have it replaced and if it wasn't for mike Patterson of the Latham store I'd still be with out an oven I purchase it on clearance so they just wanted to refund the money I paid 475.00 to have it installed and cut up a $2,000 cabniet lowes corporate didn't care one bit ,,,mike Patterson had to convince them after 7 moths that... Read more

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  • Jul 18
  • Supermarkets and Malls
  • Latham, New York
  • Faulty Appliances
  • 1

Purchased a brand new combo oven and microwave after 1 week it didn't work this was January it was purchased as a clearance so I got a good deal saved about $475.000 Lowes said they would replace the unit after 3 months having repair men at my house then they said after 6 months they would refund my money!!' We'll I paid $350 to have it installed and cut up a$2,000 cabinet I was mad talked to... Read more

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