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  • Customers like
    • Product7
    • Staff primary reason i go there3
    • Neat aisles2
  • Customers don't like
    • Customer service received40
    • Lack of response23
    • Service17

  • 8 hours ago
  • Repairs
  • Ottawa, Ontario
  • Hardwood Flooring
  • 12

We bought a new house and decided to get new floors. We bought hardwood floors from Lowes because they had a lifetime guarantee. The floors were installed at the end of May and throughout June, July, and August the floors cracked and split. We sent multiple complaints to Lowes however they refused to replace them. We then reminded them of their lifetime warrantee and they stopped responding for a... Read more

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  • 18 hours ago
  • Installers
  • Deltona, Florida
  • Installment Of Wood Flooring
  • 9

Two white men installed the actual wood flooring in well, no problem with the actual floor boards. The problem was with everything else, starting with the trim. The trim along the floor was not mitred well so all the corners do not meet neatly. They also did not take the time to shave the other end that is supposed to butt up against the wall so there is an half inch gap and it looks ***. I had... Read more

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  • 1 day ago
  • Supermarkets and Malls
  • Fort Worth, Texas
  • Register Checkout
  • 1
  • 1
  • 26
  • REVIEW RATING 4/5

Has this happened to you? I bought a basket full of items and upon checking my receipt at home, found a charge for a large quantity of items I did not get. The error was at the top of the ticket, so I didn't notice it when I used my credit card. I caught the mistake at home. I am a senior citizen, if that has anything to do with it and the checker didn't think I would notice? It also happened at... Read more

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  • From mobile
  • Lowes
  • 2 days ago
  • by anonymous
  • #658530

I have been a loyal Costumer of Lowe's for years. It has been the first place I have shopped whenever I needed ANYTHING for me home. Am having so much trouble with my most resent order . I will NEVER set foot in a Lowe's again. They have lost me as a customer. Add comment

  • Jun 29
  • Products
  • Los Angeles, California
  • Staff
  • 1
  • 1
  • REVIEW RATING 3/5

Rudest people I've ever encountered, didn't take the time to help and were clueless to simple questions. Read more

Was this review helpful? 0 0

  • Jun 29
  • Appliances and Electronics
  • New Kensington, Pennsylvania
  • Washer
  • 1
  • 1
  • 16
  • REVIEW RATING 3/5

Couldn't agree more. Incompetent and poor service. Home Depot for us going forward. We went to the store to get a washer. They were unable to order the one we wanted FROM THE STORE COMPUTER! Told us to go home and order online which was a HUGE hassle and an hour on the phone. Then on delivery day which took forever and a day, they called to tell us the washer was damaged and did we still want it?... Read more

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  • Jun 29
  • Building Products
  • Beckley, West Virginia
  • Olympic Rescue It Paint
  • 23
  • REVIEW RATING 4/5

We purchased several containers of the product, first in the 5 gallon size and when we went back a couple .of weeks later to purchase some more, we were told that it was no longer available in the 5 gallon size. We bought the 2.67 gal. size (79703) to finish the job. It is the biggest rip-off I have ever seen in my life and although I cannot find my receipts, I still want compensation for the... Read more

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  • Jun 28
  • Appliances and Electronics
  • Mooresville, Indiana
  • Dishwasher
  • 1
  • 1
  • 26
  • REVIEW RATING 4/5

Bought a dishwasher from Lowes in Mooresville Indiana with warranty. they will not answer questions, send a repair person in a timely manner, talk politely, or do anything to help a 59 year old professional. I have talked to all and they just make excuses while being evasive and rude. I have spent close to 10000 dollars with these people who think people like me owe them a living. They keep... Read more

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  • Jun 28
  • Installers
  • Brantford, Ontario
  • Staff
  • 10
  • REVIEW RATING 4/5

Lowes, Brantford has the WORST customer service!!!! After waiting at Customer service for an hour, I was informed that my item wasn't assembled. I travelled from Brampton (1 hour) and borrowed a truck for this item, received confirmation from Lowes that it was ready and it wasn't. It took them an hour to tell me that and then they were annoyed that I was annoyed. They ignored me and serviced... Read more

Was this review helpful? 0 0

  • Jun 27
  • Installers
  • Fence
  • 32
  • REVIEW RATING 4/5

Here is my review of Lowe's, Tarentum, PA. If I could click on ZERO stars, I would. I have never been treated so poorly by a company and its contractors ever before and I have been dealing with companies and contractors for over 40 years! I had ordered a vinyl fence to be installed on April 17, 2015 and it was to be installed in 3 days the following week. Here it is June 26, 2015 and the fence is... Read more

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