Lowes Complaints and Reviews

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Lowes
Main address: P.O. Box 1111 28656 North Wilkesboro NC
1-800-445-6937, , customercare@lowes.com
  • 1,637+58 mobile complaints
  • $760K claimed losses
  • $448 average
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  • 8 hours ago
  • Advertisements and Cons
  • 10

I found a Dewalt #DCK290l2 combo kit at home depot for $279.00.I then called lowes to ask what their price for that same model. Lowes price was $90.00 higher. I told the store representative i had found the same product at home depot for a better price and would they beat that price. I was then told that they would have order that product and they could only match the price because of having to... Read more

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  • 17 hours ago
  • Construction
  • Queens, New York
  • Very Poor Delivery No Contact
  • 9

I usually order from Lowes online and go to the store to pick up my items. This time I didn't have anyone to take me 10 miles to the store and tried ordering online which went smoothly. The store had everything I needed. I never knew the Rosedale, NY store was a freakin' nightmare. This was the first time I wanted something delivered and this would be my last. After placing my order no one... Read more

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  • 17 hours ago
  • Advertisements and Cons
  • 4

On Sep 13, 2014, I thought that I had purchased a refrigerator to be delivered to our new house on Friday Sep 26, 2014. On Sep 25, 2014 I received a phone message to inform me that the refrigerator should be available in 7 days (NOTE: This is 12 days after purchasing and the day before scheduled delivery. Today, Sep 30, 2014 I called the store to find out when the refrigerator would be... Read more

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100% FULL      

  • 18 hours ago
  • Products
  • Houston, Texas
  • Tools
  • 17

Purchased a drill and impact driver Set from Lowe's. I purchased a replacement plan at the same time. 60 days after the purchase the drill broke. I took it back to get the replacement had my receipt in hand only to learn that the Lowe's employee did not register the replacement plan. The drill was replaced because it was within the 90 days of purchase. I was told that the previously... Read more

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  • From mobile
  • Lowes
  • 20 hours ago
  • by anonymous
  • #540740

Purchased just about everything for the house, paid at least $20000, installer won't come, Lowe's promised they will make it happens. Still nothing done, very hard to get refund. Please think more than twice before you have Lowe's to your home improvement project. Add comment

     

  • 1 day ago
  • Installers
  • Carpet Installation
  • 39

I recently purchased carpet for my home for Lowe's, which included installation. I didn't realize it, but they contract out such work to people who in turn contract with other people to do the work. Lowe's says they require background checks on everyone they send into your house, but in my case that wasn't true. Two men showed up and I immediately recognized the signs that one was a substance... Read more

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  • 1 day ago
  • Installers
  • Fridge Repair
  • 2

Lows is the worse place to buy they have horrible service. Our fridge it's been braking all the time this is the 5th time in 2 years. They send someone to foxy it and then they cancel so I have to throw all my food away I have a bug family w 3 kids and this is *** ***. If this happen to them they will fix the problem right away they don't care about their costumes only when u show at the store to... Read more

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  • 2 days ago
  • Installers
  • 2
  • 2
  • 17

Lemon Lemon Lemon that is what you sold me. I purchased a refrigerator and after 4 months quit working and now it has been 5 weeks and I and they have deemed it in repairable I do not want another Haier refrigerator it is a piece of junk I am notifying the news company to let them know that Lowrs does not stand behind the products they sell. Thanks got selling me a lemon and then not doing... Read more

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  • From mobile
  • Lowes
  • 2 days ago
  • by anonymous
  • #540074

I have purchase a refrigerator it has been broken for 5 weeks no one will help me even though I offer to purchase a different brand and maybe pay a little more told me NO. I have been living out of coolers for 5 weeks they will not back a product they sale. Add comment

     

  • 2 days ago
  • Installers
  • Riverhead, New York
  • Dishwasher Installers
  • 35

Bought a top of the line Bosche dishwasher from Lowes and the installers came to install. They were RUDE and SARCASTIC. They asked ME to turn off the electric. I did what I thought was the electric marked on the breakers. Thank God I asked Do you test the line to make sure the electric is off? They checked and line was still active. Guy goes to basement with me and says D.W. means dish washer... Read more

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