Lowes Complaints and Reviews

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Lowes
Main address: P.O. Box 1111 28656 North Wilkesboro NC
1-800-445-6937, , customercare@lowes.com
  • 1,617+52 mobile complaints
  • $760K claimed losses
  • $454 average
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  • From mobile
  • Lowes
  • 12 hours ago
  • by anonymous
  • #534517

I bought a washing machine from lowes in bricktown nj. Went to do a wash and it didn't work. Called the company a couple days later and the told me I had to have it repaired. After 30 phone calls to the appliance manager, store manager, corporate office I've had repairmen to my house three times in 75 days the machine still doesn't work and they won't honor a return policy. Add comment

     

  • 15 hours ago
  • Construction
  • Loveland, Colorado
  • Kobalt Electric Mower
  • 5

Bought a $400 electric KOBALT mower and it broke just a few days after the their cheap 30 day warranty. 30 days, really? They burned us on this one but I will take the rest of my home renovation and large item purchases to their competitors. If you products aren't worth lasting more than 30 days then quit ripping the consumer off. If you have to buy...pay more and more to get an extended... Read more

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  • 1 day ago
  • Appliances and Electronics
  • Wallingford, Connecticut
  • Refrigerator
  • 16

"Lowe’s-speak: we won’t meet your needs but we will tell you what you want to hear" “Back-ordered” Means: We have no idea if we can get this item, in fact, it is very likely you cannot get it from us, but we will tie up weeks of your time and money, under the pretext of fulfilling your request. “Discontinued” Means: Some time ago it came to our attention that the make and model you requested,... Read more

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  • Sep 12
  • Installers
  • Delaware, United States
  • Employment Issue
  • 46

The new PSA and PSI program is geared to hire attractive, white, young males and young females to coerce simple minded customers into signing over their check book to Lowe's. They basically hire eye candy, or their farm house version of it. The programs are outsides sales using project so-called specialists for whole house jobs. To seal the deal home centers like Lowes hire sexists, good old boys... Read more

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  • Sep 11
  • Appliances and Electronics
  • Frisco, Texas
  • Online Order
  • 1
  • 1
  • 57

So this one time I took someone advice and decided to buy my appliance from lowes big mistake. I ordered online, confirmation came that can pickup my order from store tomorrow. Drove 40 miles to pickup, they were like oh that was a mistake, that item is our floor model, we can't give it to you and we don't have one. "Do you want your money back" she said!!! So I lost $65.00 service call fee from... Read more

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  • Sep 09
  • Repairs
  • Doors Repair
  • 35

I have trying to get lowes to come and finish and fix my doors for over six years last October some people came out put one screw in my door and said they would be back,I'm highly pissed since they have my money and will not come fix my doors the right way,if I don't get a response soon I'm going to contact my attorney and get this problem resolved,my doors are falling apart,these are lifetime... Read more

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  • Sep 08
  • Installers
  • Uhrichsville, Ohio
  • Water Softener Installation
  • 32

Plumber raising cost of installing a water softener. We had an estimate from plumber that Lowes uses. Should have been $347 for unit, install the unit advertised at &168, plus a few parts and installation kit. They came up with $810. We cancelled our order. We bought the same unit, (had installation kit IN with the softened unit) bought a few pieces of plastic pipe and a couple of elbows,... Read more

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  • Sep 07
  • Appliances and Electronics
  • Killeen, Texas
  • Husqvarna Mower
  • 68

I purchased a Husqvarna mower in Oct 2013, it came with a three year warranty, I purchased Lowes 4 year extended warranty at $300.00. In June 0f 2014 with less than 7 hours on the mower, it died and would not turnover. I called Lowes for warranty service and had it picked up for repair. When I got it back the bill was handed to me, it stated bad gas. I was advised to use a fuel stabilizer. Wait a... Read more

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  • Sep 06
  • Products
  • Wareham, Massachusetts
  • Rug Purchase
  • 1
  • 1
  • 44

I ordered a special rug and pad with the promise of 14 day delivery to the local store in Wareham Ma. I was also told that it usually takes less than the 14 days promised. 21 days later I final got the call it was at the local store. I went to the store to pick the rug and pad up and after 20 minutes an employee comes to the customer service desk stating it was not there and it must have been... Read more

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  • Sep 06
  • Appliances and Electronics
  • Deer Park, Texas
  • Faulty Refrigerator
  • 2
  • 2
  • 40

PURCHASED A FRIDGE, IT STOPPED WORKING 2 MONTHS LATER! I HAVE GONE THROUGH ALL HOOPS WITH THEM ALONG WITH TERMS AND CONDITIONS!!!! AND THEY NEVER CALL YOU BACK, IT IS ALWAYS SOMETHING YOU DIDNT DO, IF YOU WANT THEM TO FOLLOW UP WIT YOU, YOU MUST REQUEST A FOLLOW UP CALL!!! NOW I HAVE TO START ALL OVER BECAUSE OF A TIME ISSUE ON THEIR PART!!!!!!! DO NOT PURCHASE ANY TYPE OF APPLIANCE FROM... Read more

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