Lowes Complaints and Reviews

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Lowes
Main address: P.O. Box 1111 28656 North Wilkesboro NC
1-800-445-6937, , customercare@lowes.com
  • 1,688+59 mobile complaints
  • $800K claimed losses
  • $456 average
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  • 1 day ago
  • Installers
  • Stockton, California
  • 11

Payed for a fan 11/11/14 to be in in 1 week the manager was helping me and said we will call you !!!no call so I call the store they tell me there was 3 sold and no more in store!!item to be discontinued!!front desk said she would check on it had me on hold 33 min, so I hung up and called back asked to speak to a manager had to wait at least another 25 min.dave gets on Only to be told he's not... Read more

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  • Nov 20
  • Installers
  • Hicksville, New York
  • Storm Doors
  • 27

This is the worst big box store I've been to. It's only 2 miles away from home yet I'd rather drive 4 miles over to HomeDepot, or a Lowes 5 miles away (if I must) and have shunned this particular store #2612 like a plague. Each time has been unpleasant with an employee speaking down to me like I'm a tresspasser! Even the supposed greeter by the door looks right through you! Only today I was... Read more

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  • Nov 20
  • Installers
  • Elgin, Illinois
  • Water Heater
  • 37

It's apparent Lowes' buyers choose attractive products. That is the bait that kept my patronage, and it works as long as there are no problems. But when there are problems, Lowes has the worst ever customer service. This is not limited to one incident -- every time I have to deal with Lowes customer service, it's a bad experience. When I bought a refrigerator, the delivery man cut the... Read more

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  • Nov 20
  • Repairs
  • Burton, Michigan
  • Whirlpool Washing Machine
  • 1
  • 1
  • 23

I totally agree, I bought a whirlpool washing machine on 9/17/2014. Took me 3 weeks to get it, then it quit working 1 week after I got it. Called Lowe's, scheduled a repair for that Saturday. said they would be out between 8 a.m. and 5 p.m. I waited all day no one showed up. Called Lowe's that evening and their response was inconvenient isn't it. They scheduled another repair with another company... Read more

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  • Nov 17
  • Appliances and Electronics
  • Columbus, Ohio
  • Water Heater Hose
  • 1
  • 1
  • 46

Large number of items (hose for water heater) was clearly displayed and advertised for a given price ($8,xx). During the check out the cashier informed that the price was $24,xx, and even though I stated that the price on display was different, then the aforementioned cashier simply indicated that he would only take price scanned and that otherwise I would have to go to the aisle and then take... Read more

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Resolved      

  • Nov 17
  • Installers
  • Brick Township, New Jersey
  • Bathroom Installation
  • 1
  • 1
  • 25

7 thousand dollar bath installation a total mess…it’s been since oct 9th and my bathroom is still not finished a toilet sits in my living room along with footprints caused by the installers.... I overheard the installer say “don’t worry just buff it up she’ll never notice” …but I did notice that the installers had scratched up a shower wall plate to make the chrome appear to be brushed nickel... Read more

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  • Nov 17
  • Installers
  • Enterprise, Alabama
  • Doors
  • 35

On April 1, 2014, I contacted LOWE'S Store #0281, 1301 Boll Weevil Circle, Enterprise, AL 36330 and they sent Kenneth Burnette, Employee 1300044, to my homesite to sell me doors and windows. I had some catalogues which Lowe's had provided and I chose, among other things, a Reliabilt entry door named "The Hampton", (which has two sidelights, 3/4 oval glass, and an elliptical transom). The order... Read more

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  • Nov 17
  • Installers
  • Huntsville, Missouri
  • Flooring
  • 33

Bought and Paid for Carpet and Wood Floors for 5 rooms $4,000.00 on 11/2/14 Picked up wood floors so they could sit 72 hours for installation. Finding out he was coming on 15th then he gets to house sees its not prego tells me its defective an hour later need to go to store and fight for wood flooring for same price. Now we are on 16th only 1 room done. Says he will be back in on Mon to finish... Read more

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  • Nov 15
  • Installers
  • Houston, Texas
  • Precutting
  • 1
  • 1
  • 24

I asked for a price on a precut stud. Lowes employee didn't know what this was she was nasty and short with me Didn't want to b bothered with Me and let me know Hire better and please have consequences for terrible employee phone answered on weekends date 11/15/14 340pm lake Charles la store Read more

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  • Nov 15
  • Auto
  • Appleton, Wisconsin
  • Driver Assistant
  • 42

I was hired at the Manitowoc Lowes #2206, as a driver a little over three months ago. I had on my application (and even mentioned to the hr person) that I'm Diabetic. Even though I was doing a NON-CDL required driving job, Lowes Corporate requires ALL drivers to need to same certification. So I needed a Fed-Med card to drive, as well as a "Federal Exemption from the Diabetic Standard" from... Read more

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