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  • Customers like
    • Product7
    • Staff primary reason i go there2
    • Neat aisles2
  • Customers don't like
    • Customer service received40
    • Lack of response23
    • Service15

  • 4 hours ago
  • Building Products
  • Spruce Grove, Alberta
  • 4

We had our first opportunity to shop at your store in West Edmonton today. It was not a pleasant experience. No clerk came near us until we went to a desk to ask for help. The first guy didn't know the first thing about hardware, the second was on the phone and the 3rd said, "about halfway down this Isle". So we looked and decided we needed help on whether or not it would fit our door. ... Read more

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  • 4 hours ago
  • Advertisements and Cons
  • Jasper, Georgia
  • 4

Read a post earlier and had nearly the same experience, Home Depot's washer and dryer was $3 lower than lowes, "Great" I,ll pick up an extra 10% ." No that's a sale price the representative said". Sorry I didn't see anything about not matching a sale price, so I got a lecture on what everyday price means, so I said why doesn't the policy say we'll match anybody's retail price and no on sale ... Read more

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  • From mobile
  • Lowes
  • 2 days ago
  • by anonymous
  • #640472

Call lowes of new. Castle pa. At 10 to 9 pm and they wont be bothered in the power tool dept i guess lowes stops paying there employes at quarter of tryed 3 times Add comment

  • From mobile
  • Lowes
  • May 21
  • by anonymous
  • #639488

Purchased a $2400 refirgerator after 3 months it started making noises. After 5th service person to my hoyse my refrigerator is still broken. The worse customer service on the planet. Add comment

  • May 21
  • Products
  • New Castle, Pennsylvania
  • Kerosene Heater
  • 18
  • REVIEW RATING 4/5

My son bought a kerosene heater from lowes wick broke got another one same thing wick broke had a receipt they told him it was already returned had the receipt which said sale and cash and had the heater they wouldn't give him back his money called customer service they had manager call rude and *** in new castle pa store Shawn and Ryan from new castle pa store *** if you have a valid receipt how... Read more

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  • May 20
  • Products
  • Hilton Head Island, South Carolina
  • Troy Bilt Pressure Washer
  • 1
  • 1
  • 17
  • REVIEW RATING 4/5

Bought a Troy Bilt powerwasher 190cc 8.50 at Lowes. Used once. Second time didn't work. Lowes says it happens "all the time" because customers don't maintain. This is my second use. No warranty. WARNING! DO NOT BUY THIS MACHINE FROM LOWES. THEY DONT STAND BEHIND IT AND BRIGGS AND STRATTON SAYS IT IS YOURFAULT. THEY BLAME THE ETHANOL IN FUEL! Duh! Try to find fuel without ethanol! LOWES... Read more

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  • May 19
  • Appliances and Electronics
  • Neptune Township, New Jersey
  • Washing Machine
  • 15
  • REVIEW RATING 4/5

I'm not happy with Lowes bought 3 major appliances from them and the newest one only over a year by 3 weeks is giving problems. They sent someone out 2 days later and after he left it did it again. Please don't insult me with a $50 gift card cause doing laundry for 4 boys who play soccer leaves me an unsatisfied costumer ... And I have your extended warranty and instead all I bought was your HR... Read more

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  • May 19
  • Appliances and Electronics
  • Arlington, Texas
  • Samsung Washer And Dryer
  • 21
  • REVIEW RATING 4/5

I purchased washer and dryer in store. The sale person said it would come on Wednesday. Then Wedesday came with no one imforming me that they won't be showing up. I made a phone call, and was told Thursday, so I took the day off. I've been waiting all day on Thursday, no one called, no one came. I called them, they said let them check then call me back. Well, that was a lie! My wife was upset and... Read more

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  • May 19
  • Products
  • Helena, Ohio
  • Business Credit Card
  • 12
  • REVIEW RATING 4/5

I have been trying to get a business credit card at Lowe's for 2 weeks. I first go to the store and ask at the service counter, and they tell me to go online to fill it out. So I do just that and it doesn't work, so I call the help number. The *** on the other end tells me to go the store to apply. So we are now going to Home Depot since it took all of 4 days to get a card in hand! Screw Lowe's,... Read more

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  • May 18
  • Plumbing fixtures
  • Spartanburg, South Carolina
  • High Pressure Pump
  • 60
  • REVIEW RATING 4/5

On 5/18/15 went to lowes in spartanburg s.c. to purchase a 1/2 hp pump $159.99 no pump availible.after search n for a sales assoc. They showed 7 available but none found. I was told to go another spartbg location they had them there..guess what none there..this store showed 13 in greer s.c. so i personally called talk to jimmy n plumbing ask him to visually make sure they were there he replied... Read more

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