Lowes Complaints and Reviews

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Lowes
Main address: P.O. Box 1111 28656 North Wilkesboro NC
1-800-445-6937, , customercare@lowes.com
  • 1,596+49 mobile complaints
  • $740K claimed losses
  • $449 average
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  • From mobile
  • Lowes
  • 2 hours ago
  • by anonymous
  • #528929

I had ordered something online at lowes.com and when I got to the store to pick it up, it was not what I had ordered and they said their was an error with the pricing online. I called the hotline and was treated very badly. I then spoke with the supervisor or lowes and he was even more rude!!! Said that lowes.com and th he actual store are different. Lowes will NOT have my business anymore! Add comment

  • From mobile
  • Lowes
  • 22 hours ago
  • by anonymous
  • #528544

Just went in to Lowe's in Salisbury Nc was treated horrible all because I ask if I cloud plug in a fan on display. I didn't ask him to do it for me but only ask if he didn't mind if unplugged one already plugged in. Well it pissed him off he huff puff and rolled his eye and practically pushed me out of the way. Add comment

  • 23 hours ago
  • Household Services
  • Thomaston, Maine
  • Refrigerator And Freezer
  • 1
  • 1
  • 10

Bought a Whirlpool Gold refrigerator from the Thomaston, Maine Lowes less than three years ago. Had issues with water leaking out of the freezer in the first year. It was fixed by a professional tech and all was fine. It started leaking again and icing up inside the freezer. The original tech no longer does work for Lowes. So they sent a couple idiots out to fix it instead. They pulled the refrig... Read more

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  • From mobile
  • Lowes
  • 2 days ago
  • by anonymous
  • #527921

Sorry service wife an I went to get blinds the help said blind cutter was out come to find they are to dam lazy to cut them . Manager needs to fire some *** I'll never step in jonesboro lowes again . Add comment

  • Aug 29
  • Installers
  • Arlington, Tennessee
  • Appliance Department
  • 17

I went to loees in Stsrkvilles. last week to purchsse a srove. We went to the appliance dept. Tthrre wad only one person back there waitng on another, thr eotket did noy even avkmowledge us. The gentlemsn he wss wsiting on told him twice to go ahead and waiy on ud. The eorket still did not acknowlodge us. We stayed back there for over sn hour waiting on service. We finally wslked out an eemtbto... Read more

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  • Aug 28
  • Products
  • Westminster, Colorado
  • Tool Box
  • 1
  • 1
  • 60

I went into a Lowes on 88th in Denver to purchase an upright tool box lower section..When I went in to the tool section I found 4employees sitting around on boxes shooting the breeze.. I asked fo some help, and one guy said he would be with me "in a minute".. Finally , after one of the employees told the remainder of his story, one guy asked what I wanted.. I told him I wanted some help picking... Read more

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  • Aug 27
  • Appliances and Electronics
  • Appliances Quality
  • 1
  • 1
  • 60

Here is what happened to us. We bought a refrigerator, a washer, a dryer and a grill from Lowes and we confirmed all the products we bought at least 4 times by phone and scheduled a delivery date of last Friday morning which is August 22nd. So I took Friday morning off the day before and they called me on Friday morning said there is only grill on their list. Are you kidding? we have confirmed at... Read more

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  • Aug 27
  • Installers
  • Kahului, Hawaii
  • Pricing Differences
  • 3
  • 3
  • 48

Bought a fridge (item #186228) after I spent a few hours on Lowe's website and decided on that item, saw it was available in my local store. Went there and directly to the department and simply said I wanted to buy that item. The clerk went to make sure it was there and punched it all in. I then checked-out/paid at the cashier when leaving. Never thought to look at the price until I got home... Read more

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  • From mobile
  • Lowes
  • Aug 27
  • by anonymous
  • #526611

At Lowes in Ormond beach Florida not the first time waiting for help. This time way too long aisle 5 waited 18 minutes. Going to home depot at least the wait is 3 to 5 minutes. And the employees don't sigh when they see you. Add comment

  • Aug 27
  • Customer Service
  • Garden Center Employees
  • 24

Some or most of your employess in the garden center need to be trained on the lack of their social skills. I shop at Lowes probably 3/4 times a week and in the garden center they seem like they don't want to be bothered with customers, At least when you say good morning they should respond back instead of looking at you like you are strange. I've been in the garden center 3 days this week and... Read more

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