Lowes Complaints and Reviews

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Lowes
Main address: P.O. Box 1111 28656 North Wilkesboro NC
1-800-445-6937, , customercare@lowes.com
  • 1,665+59 mobile complaints
  • $780K claimed losses
  • $454 average
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  • 20 hours ago
  • Products
  • Houston, Texas
  • Halloween Pumpkin
  • 15

Well, I was online browsing to see how much pumpkins were going for and Lowe's had medium pumpkins for $1.00 so I ordered 3 and a variety pack of some smaller pumpkins.. Well, when I went in store to pick them up after receiving NO e-mails from them; I learned they had canceled my order. No e-mail was sent out that they were canceling my order, that there was a mistake or anything; Just an "oh... Read more

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  • 1 day ago
  • Installers
  • Bellevue, Washington
  • Water Based Paint
  • 1
  • 1
  • 23

I just switched to home depot from Lowes watered down paint .I had a problem there brought it to the paint station s attention and guess what .ur screwed the assistant manager Tim Swanson is a little mouthy *** that works there that has absolutely no people skills .and martin the drug attict in paints .they need to find people that help you not there to argue at u or wrongly match paint .just a... Read more

Was this review helpful? 0 2

     

  • 2 days ago
  • Installers
  • Washer
  • 13

I bought a washer from lowes 2 years ago, and paid to get the five year contract. My washer broke they have been out five times already and currently my washer is still not working after four months! I wouldn't recomend anyone to buy from them! They have not held up there policy at all! They Have been rude and exctemely unhelpful! Currently I'm trying to get a lawyer and believe me I'll win!... Read more

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  • 2 days ago
  • Installers
  • Etowah, Tennessee
  • Kitchen Remodel
  • 1
  • 1
  • 33

I have contracted with Lowes in Cincinnati, OH to remodel my first floor, including total kitchen remodel. At first the design group was very helpful. Then I paid for my cabinents and they sat in my house for 5 months before the work started. The day my work was to start I was told the date would be 2 weeks later. Even after scheduling 2 months out. There has only been 1-2 men working in my home... Read more

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  • 2 days ago
  • Installers
  • Casas Adobes, Arizona
  • Plug
  • 13

Went to LOWES late Oct. 2014 in Tucson, AZ on Ina Rd & had OVER THE TOP HELP from Ms Brittany who took me from one end of the store to the other. I said I was done but then got GREAT additional help from Kevin & Scott. I needed 1 more piece and stopped at Home Depot on Thorneydale Rd. but the same piece (a hole plug) was amazingly more than triple in price !!! !!!! !!!! !!! !!! !!! !!!... Read more

Was this review helpful? 0 0

Once again A wasted trip to Lowes. I will never set foot in that store again even though Home Depot is twice as far away. Their employees are rude and unhelpful. Many of them do not know whether or what items are. And have the time I end up driving to Home Depot anyways so why bother. Add comment

     

  • Oct 27
  • Ex Employees
  • Subcontractors
  • 1
  • 1
  • 22

We have sub for them for 15 years. They are not loyal to their constrictors, they will give you work and without notice take you off rotation so that you no longer receive work. Its feast or famine with them. They have no consideration that people have families and business obligations to pay for. When you call to inquire why no work is sent to you they offer nothing or 'don’t take it... Read more

Was this review helpful? 3 1

     

  • Oct 26
  • Advertisements and Cons
  • Calgary, Alberta
  • Useless Customer Service
  • 17

I WENT TO PURCHASE A LEAF BLOWER. THE ONE I WANTED WAS OUT OF STOCK. THE CLERKS INSISTED IT WAS 15% off. When I called the other store they said no. ARE LOWES NOT ALL THE SAME? THIS IS A SIGNIFICANT ERROR IF THERE ARE SIGNS ALL OVER THE STORE. THEY WERE RUDE AND THEY WERE COMPLAINING ABOUT THEIR BAD DAY. THIS IS NOT THE FIRST UNPROFESSIONAL EXPERIENCE I HAVE HAD WITH LOWES, THEIR... Read more

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  • Oct 26
  • Shopping
  • Goldsboro, North Carolina
  • Customer Service Absence
  • 1
  • 1
  • 31

Long term Lowe's customer. I have a broken left wrist in a cast. Today I shopped at the Lowe's in Raleigh at 4831 Grove Barton Road.I needed a specific sized microwave today for entertaining this afternoon. An associated named Dwight was very helpful, he measured the microwave to confirm the dimensions. and loaded it into my cart. After making my purchase I asked for loading assistance as I can't... Read more

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  • Oct 25
  • Installers
  • Stockton, California
  • Key Duplication
  • 3
  • 3
  • 40

Walked into Lowe's and asked an employee to show me where to have automotive keys duplicated, he pointed to isle 15 and said he would call someone for me. I got to the isle and the other employee was waiting as i got there. I asked can you duplicate my key for me, it's a transponder key. I have my own transponder key as well.. Lowes employee : We don't carry transponder keys here. Me : I have my... Read more

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