1.9
  • Product5 votes
  • Remodel1 votes
  • Price1 votes
  • customer service received24 votes
  • Lack of Response9 votes
  • Poor customer service3 votes
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  • 1 day ago
  • Installers
  • Evans, Georgia
  • 2
  • 2
  • 16
  • REVIEW RATING 3/5

I have been with Lowe's forever and have never had problems on making payments thru my bank. Now they changed their billing address and I quickly got a couple months behind, no big deal I will just pay it and change the address. But one problem because I was behind on payments their customer service from India or some Foreign country keeps calling wanting a payment now. Are you serious Low's can... Read more

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  • Jan 22
  • Online Shopping
  • Gatineau, Quebec
  • Online Order
  • 1
  • 1
  • 15
  • REVIEW RATING 4/5

Lowes credit card has been issued to me last year and I try to use today (for the first time) to purchase items that are available online only. I called Lowes to order the items and gave the representative my address and told him that I would use my Lowes credit card. Guess what.... you cannot use your Lowes credit card for online purchases if your are a Quebec resident. As I found this... Read more

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  • From mobile
  • Lowes
  • Jan 22
  • by anonymous
  • #585621

Dented refrigerator and stove. Sent back. Took 2 months to get refund. Never again. Add comment

  • Jan 22
  • Advertisements and Cons
  • Ticonderoga, New York
  • Oriented Strand Board
  • 57
  • REVIEW RATING 5/5

Lowes sucks! I orderd and paid for two 55 packs of osb and two sliding doors online. I drove an hour to the nearest lowes and they wouldn't give me the osb becuase it was a false advertised price. I waited a week and they finally called to say they have disclaimers and wont honor their mistake. The executive services were rude and pretty much just said go to ***. They had the false price listed... Read more

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  • Jan 22
  • Installers
  • Apple Valley, California
  • Injury Claim
  • 2
  • 2
  • 26
  • REVIEW RATING 4/5

My left shoulder and left arm were injured at the check out counter at the local Apple Valley, CA Lowe's Store. The left shoulder, that took the brunt of the falling box, never feels free of pain and prohibits some of my former range of motion. I haven't been able to fully exercise or swing a golf club, which I could do before my accident at Lowe's. My insurance claims adjuster has been... Read more

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  • Jan 20
  • Appliances and Electronics
  • Commack, New York
  • Refrigerator
  • 60
  • REVIEW RATING 5/5

I could never think that something like this can happen or even existed. In the end of November 2014 I was looking for new refrigerator, washer, drier, electric range and over the range microwave. Black Friday Sale was still in effect and I decided to take advantage of it. Since Home Depot stated that they will not have the range and microwave available until February 7th 2015 I decided to try... Read more

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  • Jan 20
  • Employees and Ex-employees
  • Ypsilanti, Michigan
  • Employee Experience
  • 1
  • 1
  • 39
  • REVIEW RATING 3/5

I was a contractor for 16 years with Lowe's and just let go. They say due to change. They always said we were a team. We had 100% score, we were never in repair book, and we went out of are way to do what they needed. All store employees knew who to go to with a problem. They say they are going with one company to do 7 to 10 stores and us with good reputation were not asked if we could handle... Read more

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  • Jan 20
  • Home Construction and Repair
  • Port Orange, Florida
  • Door Installation
  • 1
  • 1
  • 14
  • REVIEW RATING 4/5

Lowes in Port Orange, Florida. Paid in full for door and installation and when the first installation date finally came around the installers showed up with incorrect parts provided by Lowes. Waited an additional 3 months and the install date promised by Lowes was not honored and was told an installer would contact me and put me on the calendar. Installer finally did work which was done well. ... Read more

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  • From mobile
  • Lowes
  • Jan 20
  • by anonymous
  • #584567

Ordering blinds..Amanda was very busy,but attentive...wanted to say thanks...north Bergen store..1/20/15@145 pm Add comment

  • Jan 19
  • Installers
  • Virginia Beach, Virginia
  • Appliance Department
  • 3
  • 3
  • 32
  • REVIEW RATING 4/5

This letter is to complain about service I recently received from a Lowes sales representative. I am a young woman from an Asian descent with an accent. I have lived in the United States for 20 years and I have never felt so discriminated against until this incident. I visited Lowes at 2403 Virginia Beach Boulevard, Virginia Beach, VA 23454, Store #1546 at around 12:00 pm on April 18, 2014... Read more

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