1.9
  • Product6 votes
  • Neat aisles2 votes
  • Store organization1 votes
  • Customer service received40 votes
  • Lack of response23 votes
  • Service14 votes
Is this your company?
Please check our
business solutions
Submit review about this company 
  • From mobile
  • Lowes
  • 2 days ago
  • by anonymous
  • #629581

I was in your Moreno Valley mall store, was there to buy 1100 sq ft of tile, it took 15 minutes before some came to help, then he couldn't help, then a lady came to help, while we were talking, a white man came she left me and my friend standing there and went to help him, I went to Home Depot and bough my tile, though you need to know this, other then social media or cnn. Add comment

  • Apr 30
  • Landscaping and Gardening
  • Shrubs
  • 27
  • REVIEW RATING 3/5

Bought some shrubs from Lowes in Oct. on sale. Was told they are still under the 1 yr. guarantee and would be replaced if any problems. At the end of April I called and explained to them some of the shrubs did not make it. They said to bring in the shrubs and the receipt for an exchange. I did as instructed and was even told to go and get the replacement shrubs from the lawn and garden center.... Read more

Was this review helpful? 0 0

  • Apr 28
  • Employees and Ex-employees
  • West Jordan, Utah
  • Employee Experience
  • 1
  • 1
  • 61
  • REVIEW RATING 4/5

I see so many customer complaints online, and a lot are directed at the employees. Believe me, I understand not every employee is great. But, quite a few times, it's NOT the salesperson who is screwing up your order, or denying your warranty, etc. Most of us bend over backwards to make things right. BUT! This company provides NO training, gives ZERO support at the store level, upper-management... Read more

Was this review helpful? 0 0

  • Apr 27
  • Employees and Ex-employees
  • Saint Louis, Missouri
  • Working Experience
  • 26
  • REVIEW RATING 3/5

I was just fired from Lowe's. Last year I was diagnosed with prostate cancer and missed some time off due to being ill from my treatments. It wasn't until after I was put on a final for missing work that they agreed to wipe the slate clean because I brought up other situations where employees were allowed to miss more time than me and had been there less time than I. So I had 3 occurrences as... Read more

Was this review helpful? 0 0

  • Apr 27
  • Furniture and Decor
  • Phoenix, Arizona
  • Lighting Flush
  • 28
  • REVIEW RATING 4/5

Ordered a light fixture Item #: 411817 Model #: 1271 SN, which is pictured on line as a 3 light fixture. I received a single light fixture. I called the 800 number where the agent advised me that they have a disclaimer that states they are not responsible for errors on their website and I could order two more lights at 3 times the original cost if I like. She went on to say that it was pictured... Read more

Was this review helpful? 0 0

  • Apr 26
  • Products
  • The Crossings, Florida
  • Store Atmosphere
  • 27
  • REVIEW RATING 3/5

Just spent a wasted two hours wandering through Lowes on 137th Ave in Kendall. I keep giving this store a chance but waiting for help is like trying to finding a needle in a haystack. The customer service here is the worst!!! I would rate a -4 when you finally get the lady we got her attitude was we don't do that so you should not be here. Thanks lady I believe you are right, then I heard over... Read more

Was this review helpful? 0 0

  • Apr 25
  • Installers
  • Belle Vernon, Pennsylvania
  • Carpet Installation
  • 35
  • REVIEW RATING 4/5

THIS IS COPY OF LETTER SENT TO BETTER BUSINESS BUREAU AND LOWE'S RESPONSE. In Nov 2011 Lowe's installed 6 rooms of carpeting. 13 months later, the carpet was sagging and bulging in 2 of those rooms and a seam was showing in a 3rd room. Lowe's re-stretched the carpet in the 2 rooms and fixed the seam even though it was 1 month past the 1 year installation warranty. 1 year later, the carpeting... Read more

Was this review helpful? 0 0

  • Apr 23
  • Appliances and Electronics
  • Winter Park, Florida
  • Washer And Dryer
  • 33
  • REVIEW RATING 4/5

Lowes in the villages is a racist store. First of all the villages have a small percentage of black residents. Iam from ocala florida. I went to the villages lowes because they had a washer and dryer that was not offered at any of the three lowes in ocala. I found out that they offered 10% off your total if you were a veteran. I gave them my military id card and my dd form 214 form but they... Read more

Was this review helpful? 0 0

  • Apr 22
  • Equipment
  • Nanuet, New York
  • Snow Thrower
  • 29
  • REVIEW RATING 3/5

I bought a snow thrower a year ago. It was a refurbished one and never mentioned to me. Its chute wasn't built in the right way. Took it to the store three times for repair. Imagine how hard to carry that machine to the store each time. Now three months have passed since the third time repair started by the store. No reply yet. Also they cancelled my Loews credit card without my... Read more

Was this review helpful? 0 0

  • Apr 20
  • Installers
  • Barberton, Ohio
  • Window Installation
  • 27
  • REVIEW RATING 3/5

Lowes contaminated our home with lead dust during a window installation in October of 2014. This was a result of their failure to adhere to the EPA's regulations for RRP. When we asked them about what procedures should have been followed we were first told that Michigan did not have regulations that needed to be followed (false) and were then told that the installer was trained to be able to... Read more

Was this review helpful? 0 0

Had an experience with Lowes?

Write a review
Did not find what you were looking for?
 
×
You are reading about Lowes.
Filing a new complaint about
×