1.8
  • Product6 votes
  • Neat aisles2 votes
  • Shopping1 votes
  • Customer service received39 votes
  • Lack of response22 votes
  • Service13 votes
Is this your company?
Please check our
business solutions
Submit review about this company 

  • 2 hours ago
  • Other
  • Max Meadows, Virginia
  • 1
  • 1
  • 7

On April 18th 2015 My husband and I went into Lowes in Wytheville Va to purchase stuff to fix a tub drain. We walked by an employee in the plumbing isle and he never even asked us if we needed help. After about 15 minutes he finally came back to his isle (he was not with another customer he was just sitting on a stool) my husband had to ask him for help. Because he sure wasn't going to... Read more

Was this review helpful? 0 0

  • 11 hours ago
  • Other
  • Elk Grove, California

Beware do not buy a masterforge bbq you will be sorry, it is a piece of junk!!!Beware do not buy a masterforge bbq you will be sorry, it is a piece of junk!!!Beware do not buy a masterforge bbq you will be sorry, it is a piece of junk!!!Beware do not buy a masterforge bbq you will be sorry, it is a piece of junk!!!Beware do not buy a masterforge bbq you will be sorry, it is a piece of... Read more

Was this review helpful? 0 1

  • 14 hours ago
  • Advertisements and Cons
  • Panama City, Florida
  • Ladder
  • 1
  • 1
  • 7

1. They dont honor their price match. 2. Their phone customer service lies. 3. Their phone survey is rigged. 1. Have spent thousands at Lowes remodeling houses. Asked for them to price match HD because I did not want to go there. Had a spiff with HD and preferred lowes for a long time. I wasnt even asking for the 10% extra, just price match. They refused. 2. Called customer service. They... Read more

Was this review helpful? 0 1

  • 1 day ago
  • Other
  • Albuquerque, New Mexico
  • Their Managers
  • 10
  • REVIEW RATING 4/5

Cottonwood Mall Lowes, Albuquerque. Employee cut 4 sheets of 1/4" maple hardwood veneer plywood for me. It was placed the wrong way in the saw - face up, not face down which prevents the cheap blade from chipping the good veneer. Done while I was shopping for paint and of course it chipped out on the good side of the veneer. Other side, tha back side, just fine clean cut as has always been... Read more

Was this review helpful? 0 0

  • 1 day ago
  • Installers
  • Baltimore, Maryland
  • 14
  • REVIEW RATING 3/5

I called to check on my lawn mower, which was sent off to see if needs to be serviced/fixed or replaced. Which has 2 yr warranty on it. Jill then told me after awhile, that the woman who knows wasn't there, & she won't be able to help til Monday. Then HUNG phone up in my ear, while I was still talking!!! I called backed, told her that was very RUDE & unprofessional!!! Jill laughed in my... Read more

Was this review helpful? 0 0

  • 1 day ago
  • Other
  • Redmond, Washington
  • Both
  • 8
  • REVIEW RATING 4/5

I bought laminate floor , and thought I bought header boards that matched the floor , when they come to install they didn't have header boards with the order , so instead of keeping our old header boards they broke them , now magically we have to pay more in cash to get the header boards we wanted to begin with , when we could have used our old ones , then they didn't give our 12 month same as... Read more

Was this review helpful? 0 0

  • 2 days ago
  • Installers
  • Davidson, North Carolina
  • Dryer
  • 11

Lowes installed the second dryer in four years in our Davidson, NC rental TH. The installation was done with hard piping not flexible venting. After a year the lint built up to dangerous levels. Eventually, the dryer heating element overheated and shut down the dryer entirely. Lowes would not warrant the repair nor the damaged dryer. The new dryer installer informed us we were quite fortunate the... Read more

Was this review helpful? 0 0

  • Apr 15
  • Appliances and Electronics
  • Peebles, Ohio
  • Troy Bilt
  • 11
  • REVIEW RATING 3/5

i WISH that i could say, you get what you pay for. i did not. troy built *** wacker. it lasted one season, and still looks like new. i used it non commercial, about 4 to 6 times a year. gas lines melted and obviously got sucked into the carb. after buying a 9 dollar original gas line kit, pulling the rope 300 times or so. not going to spend for a carb, because something else will probably break... Read more

Was this review helpful? 0 0

  • Apr 14
  • Appliances and Electronics
  • Port Charlotte, Florida
  • Refrigerator Warranty
  • 12
  • REVIEW RATING 4/5

I have contacted Lowe's 5 times regarding the warranty I have on my fridge. They sent out a person who did not fix the problem. I called back and scheduled someone else for another day - they didn't show - called again to re-schedule - the person didn't show - called again - the person didn't show because the company they scheduled with did not service this area - called again - I was expecting... Read more

Was this review helpful? 0 0

  • Apr 13
  • Appliances and Electronics
  • Chicago, Illinois
  • Samsung Dishwasher
  • 27
  • REVIEW RATING 4/5

I purchased a Samsung dishwasher. It was missing the toe kick piece, which I didn't realize until I installed it. I've spoken with Lowes Customer Service for a total of at least 6hrs now trying to get the piece replaced. I Keep getting transferred from one department to another, then somewhere overseas, then back to the US. I even had the Lowes store manager call in and they refused to help... Read more

Was this review helpful? 0 0

Had an experience with Lowes?

Write a review
Did not find what you were looking for?
 
×
You are reading about Lowes.
Filing a new complaint about
×