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  • Customers like
    • Product 9
    • Friendliness of staff 6
    • Staff primary reason i go there 3
  • Customers don't like
    • Customer service received 44
    • Lack of response 24
    • Customer service 23

First I want to say that im very upset because I buy everything from lowes because of customer serive over home depot. But man they gave me the run around when I showed them I found a price cheaper at home depot. So she checked online and when she found that lowes price was $200 dollars less she said ohh, please hold. I knew at that moment she would say no. It was a Power Smart 24 inch snowblower... Read more

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Purchased a Ref 26-CU FT SXS REF FFHS2 on Feb 4, 2016. The ref cost $798.00, Did not receive the 10% discount since it was an appliance that qualified for the discount. In my opinion I should have been awarded the 10% and an additional 10% Military Discount. #153878. A nearby city awarded the 10% as well as the 10% Military Discount. I am requesting that an additional 10% be given, thus... Read more

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Helloo A very upset customer. Treated very badly as a customer who just spent close to 3000.00 on appliances and went back to the store today after delivery Of appliances which were delivered today. As recommendation of delivery employees regarding gas dryer. Two different suggestions.. Today i have no working gas dryer. Thanks lowes. I will not at this time refer your company to anyone... I... Read more

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  • Lowes
  • 2 days ago
  • #784152

Worst experience! Would never use them again to do anything. Been one year and they still can't schedule to redo a tile job that was the worst anyone has seen!! Add comment

The latest, bought carpet for bedroom. Paid to have old carpet and padding removed. Waited 3 weeks and at 3:00pm the installer cancelled. Called installer office and was told they were booked up for the next day. Made no attempt to do my job that has been paid for for 3 weeks. The earliest they can do the job is the end of next week. I will be as uprised if they show up. Also they put that th e... Read more

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If Lowe's is going to offer a Military discount that's great. Why not offer it to all Veterans? I was in the military for 4 years, now I'm out, Therefore I am retired Veteran. I've shopped at Lowe's and Home Depot for years. I use my expired Military ID for the 10% discount and never had an issue until today. The Ahole cashier wanted to split hairs and tell me my ID was expired. Once again I... Read more

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Kitchen Remodel was a total disaster. The Install took over 3 months to complete because project coordinator was so rude and did not care if installation was done or not. I called management and spoke to everyone it seems at Lowes and they all have the same attitude of not caring if customers are satisfied or not. I was lied to and even hung up on by rude Lowes management and install staff. ... Read more

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So much for Lowe's "Price Match"...it isn't guaranteed at all. Per there own website they state: "We guarantee our everyday competitive prices. If you find a lower everyday price on an identical item at a local retail competitor, just bring us the competitor's current ad, and we'll beat their price by 10%. If a competitor is offering a percent off discount, we’ll match the final net price the... Read more

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The products that I have purchased from Lowe's are fine. However, the employees need a curse on "How to win friends and influence people." Lowe's employees are rude and unprofessional, they grunt replies when asked a question, or don't reply at all. Any product that Lowe's carries, I suggest that you try to purchase it from a company that will appreciate your business, Lowe's does not... Read more

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Time after time - Lowes has Exceeded my expectations. Friendly and knowledgeable employees, caring Staff, clean surroundings. While they may not have everything for every home (tough to carry parts for 40 year old trailer sinks, windows and doors, 30 year old home bathtubs and sinks, etc.). Sale and Clearance items can be found throughout the store and during all seasons. They are active in many... Read more

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