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  • Customers like
    • Product7
    • Staff primary reason i go there3
    • Friendliness of staff2
  • Customers don't like
    • Customer service received41
    • Lack of response23
    • Service17

  • 10 hours ago
  • Installers
  • Fort Wayne, Indiana
  • Services And Installations
  • 12

Early May of this year my husband and I visited your store @4430 Illinois rd. Fort Wayne, IN 46804. We had been pricing carpet for our living room and stairs w/hall. We spoke to John McKnight(he was very nice and helpful). We found a carpet that we liked and John set up a visit for the installers to come out and measure those areas in our home. The gentleman that was sent to our home(who is... Read more

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  • 1 day ago
  • Building Products
  • Longview, Washington
  • Air Conditioning Insulation
  • 15
  • REVIEW RATING 4/5

I was told they were sold out of AC insulation kits, NOT! I searched the store myself and found 30 packs of AC insulation kits. Then it took 45 minutes to pay for it. I changed lines 4 times (as directed by the staff) they acted like I was invisible. When it was my turn to pay & by now I'm fired up ANGRY!, The lady just walked away and left me standing there. I had to go chase down a customer... Read more

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  • 2 days ago
  • Installers
  • Nashua, New Hampshire
  • Lowes Delivery Service
  • 5
  • REVIEW RATING 4/5

Lowes scheduled my delivery for 7/4/15 between 8 & noon. They never showed. after several calls several cut offs the drivers lied about coming to my house twice and no one was home. we never left the house at 3:30 I finally got someone who really checked. the drivers rescheduled for 7/10. I won't be home. Very frustrating extremely poor service. Nashua NH store will never use them again. I... Read more

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  • Jul 03
  • Building Products
  • Ashtabula, Ohio
  • Olympic Paint
  • 19
  • REVIEW RATING 4/5

A salesman named Dan was in the Lowe's in Ashtabula Ohio on June 2nd in the paint department. He talked to myself and my granddaughter about paint for her bedroom. He steered us to the Olympic paint and said he had a $5 off coupon and that his Olympic paint sale would also help him. We selected the paint and he mixed it and handed it to us to purchase. When my grandaughter got home she tilted... Read more

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  • Jul 03
  • Home Construction and Repair
  • Stuart, Florida
  • Impact Window Installations By Lowes
  • 30
  • REVIEW RATING 4/5

Lowe's had a contractor, Preston, install Custom Window Systems brand windows in my house (Cost of over $12,000) on April 22, 2015. If you need windows for your house, think twice before buying Custom Window Systems. They may be less expensive, but I guess you get what you pay for. Some of them work and several of them do not work! They don't stay open! The installer says they can't do... Read more

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  • Jul 02
  • Repairs
  • Ottawa, Ontario
  • Lowes Hardwood Flooring
  • 2
  • 2
  • 36
  • REVIEW RATING 4/5

We bought a new house and decided to get new floors. We bought hardwood floors from Lowes because they had a lifetime guarantee. The floors were installed at the end of May and throughout June, July, and August the floors cracked and split. We sent multiple complaints to Lowes however they refused to replace them. We then reminded them of their lifetime warrantee and they stopped responding for a... Read more

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  • Jul 02
  • Installers
  • Deltona, Florida
  • Hardwood Flooring Installation
  • 17
  • REVIEW RATING 4/5

Two white men installed the actual wood flooring in well, no problem with the actual floor boards. The problem was with everything else, starting with the trim. The trim along the floor was not mitred well so all the corners do not meet neatly. They also did not take the time to shave the other end that is supposed to butt up against the wall so there is an half inch gap and it looks ***. I had... Read more

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  • Jul 01
  • Supermarkets and Malls
  • Fort Worth, Texas
  • Register Checkout
  • 1
  • 1
  • 37
  • REVIEW RATING 4/5

Has this happened to you? I bought a basket full of items and upon checking my receipt at home, found a charge for a large quantity of items I did not get. The error was at the top of the ticket, so I didn't notice it when I used my credit card. I caught the mistake at home. I am a senior citizen, if that has anything to do with it and the checker didn't think I would notice? It also happened at... Read more

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  • From mobile
  • Lowes
  • Jun 30
  • by anonymous
  • #658530

I have been a loyal Costumer of Lowe's for years. It has been the first place I have shopped whenever I needed ANYTHING for me home. Am having so much trouble with my most resent order . I will NEVER set foot in a Lowe's again. They have lost me as a customer. Add comment

  • Jun 29
  • Products
  • Los Angeles, California
  • Staff
  • 1
  • 1
  • 4
  • REVIEW RATING 4/5

Rudest people I've ever encountered, didn't take the time to help and were clueless to simple questions. Read more

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