Lowes Complaints and Reviews

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Lowes
Main address: P.O. Box 1111 28656 North Wilkesboro NC
1-800-445-6937, , customercare@lowes.com
  • 1,690+62 mobile complaints
  • $800K claimed losses
  • $455 average
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  • 9 hours ago
  • Other
  • Port Saint Lucie, Florida
  • Service Checkout
  • 6

was second in line at the only checkout open,was told to go to another checkout,where? I said,she waved down toward the other end of the store,there was nothing else open except self checkout,I said I don't do selfs,still she and the customer ahead of me ( who by the way raced past me to beat me to the only checkout only to say he had a problem and didn't know which to buy....aaarrrrggghhh!!!!!!)... Read more

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  • From mobile
  • Lowes
  • 11 hours ago
  • by anonymous
  • #562517

Sold me a product they didn't have. Even called and confirmed the delivery date of the product twice. Received a third call from them then saying they were out of the product and would be able to deliver it until the following year sometime. Wouldn't even sell me a comparable product at the same price which they are obligated to do. Won't shop at lowes again. Add comment

  • From mobile
  • Lowes
  • 11 hours ago
  • by anonymous
  • #562514

There's something very dodgy going on in Lowes (va stores) right now re: staff being fired for no apparent reason..watch this space Add comment

     

  • 1 day ago
  • Building Services - Moving, Storage
  • Spring Hill, Tennessee
  • Interest Rate
  • 1
  • 1
  • 19

I am a terrific customer, 52 years of age,, my husband and I visit Lowes almost every week,, I am ALWAYS on time with my payment,, I ALWAYS over pay my bill,,,,, always shopping at Lowes , I called to express my interest in lowering my interest,, would not even give me the time of day,,, New River Building Supply beside Lowes Hardware will get my terrific business,,,, LOSING A VALUABLE CUSTOMER, ... Read more

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  • Nov 23
  • Installers
  • Stockton, California
  • Fan
  • 26

Payed for a fan 11/11/14 to be in in 1 week the manager was helping me and said we will call you !!!no call so I call the store they tell me there was 3 sold and no more in store!!item to be discontinued!!front desk said she would check on it had me on hold 33 min, so I hung up and called back asked to speak to a manager had to wait at least another 25 min.dave gets on Only to be told he's not... Read more

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  • From mobile
  • Lowes
  • Nov 23
  • by anonymous
  • #561267

Today I need to go to lowes get some wallpaper but I don't know what to use to put the walls paper the work that work at that department she was so mean so we ask other people so they said I don't know about that department u have to ask some one so we did and they said at the mean lady but she doesn't want to answer us Add comment

     

  • Nov 20
  • Installers
  • Hicksville, New York
  • Storm Doors
  • 30

This is the worst big box store I've been to. It's only 2 miles away from home yet I'd rather drive 4 miles over to HomeDepot, or a Lowes 5 miles away (if I must) and have shunned this particular store #2612 like a plague. Each time has been unpleasant with an employee speaking down to me like I'm a tresspasser! Even the supposed greeter by the door looks right through you! Only today I was... Read more

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  • Nov 20
  • Installers
  • Elgin, Illinois
  • Water Heater
  • 44

It's apparent Lowes' buyers choose attractive products. That is the bait that kept my patronage, and it works as long as there are no problems. But when there are problems, Lowes has the worst ever customer service. This is not limited to one incident -- every time I have to deal with Lowes customer service, it's a bad experience. When I bought a refrigerator, the delivery man cut the... Read more

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  • Nov 20
  • Repairs
  • Burton, Michigan
  • Whirlpool Washing Machine
  • 2
  • 2
  • 26

I totally agree, I bought a whirlpool washing machine on 9/17/2014. Took me 3 weeks to get it, then it quit working 1 week after I got it. Called Lowe's, scheduled a repair for that Saturday. said they would be out between 8 a.m. and 5 p.m. I waited all day no one showed up. Called Lowe's that evening and their response was inconvenient isn't it. They scheduled another repair with another company... Read more

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  • Nov 17
  • Appliances and Electronics
  • Columbus, Ohio
  • Water Heater Hose
  • 2
  • 2
  • 53

Large number of items (hose for water heater) was clearly displayed and advertised for a given price ($8,xx). During the check out the cashier informed that the price was $24,xx, and even though I stated that the price on display was different, then the aforementioned cashier simply indicated that he would only take price scanned and that otherwise I would have to go to the aisle and then take... Read more

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