1.9
  • Product3 votes
  • Remodel1 votes
  • Price1 votes
  • Customer service7 votes
  • Lack of Response4 votes
  • The customer service received3 votes
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  • 2 days ago
  • Installers
  • Port Charlotte, Florida
  • Veteran Discount
  • 1
  • 1
  • 13
  • REVIEW RATING 4/5

My husband (a vet) doesn't get veteran discounts at lowes even though his drivers license show vet on it. He was told he had to have a or carry his dd214. How many vets carry around their DD214? His license should be enough to confirm hes a vet. The cashier told him he must have a dd214 to get a discount. I wrote their customer service and never received a answer. I just think its ridiculous... Read more

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  • From mobile
  • Lowes
  • Dec 16
  • by anonymous
  • #570791

Inappropriate and degrading to women,makes me wonder if their perverted at hanes. Add comment

  • Dec 16
  • Installers
  • Mattituck, New York
  • Laminate
  • 1
  • 1
  • 17
  • REVIEW RATING 3/5

WOW..even the independent installers were shaking their heads. My box of laminates was re-packaged and when opened we found the boards were chipped, and MARKED as such. Way to go Lowes.....! They also ordered the incorrect carpet so when the installers came to install the carpet, I had to send them away too. I took a day off work and got neither the laminates nor the carpet installed. Worst of... Read more

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  • Dec 14
  • Installers
  • Arlington, Texas
  • Dishwasher Installation
  • 21
  • REVIEW RATING 4/5

My husband and I purchased a dishwasher from lowes two weeks ago in Arlington, Tx. The salesperson promised us we could have it installed December 15th. The installers called and never left a message on my husbands phone nor did they call me which I'm listed. After my husband missed the call due to him being at work I called back and never got a call back fr the installer. The store was rude and... Read more

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  • Dec 14
  • Installers
  • Hartford, Connecticut
  • Finance Charges
  • 2
  • 2
  • 21
  • REVIEW RATING 4/5

Your company is ripping off your credit card customers. U charge finance charges on finance charges. Every month my payment gets used on more finance charges. This month u took the payment out of my acct twice, instead of crediting my bank acct as I was told, u decide to reimburse me with a check. As soon as my appliances r paid off, I am never doing business with Lowe's again. Your new credit... Read more

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  • Dec 13
  • Installers
  • Houston, Texas
  • Staff
  • 1
  • 1
  • 24
  • REVIEW RATING 3/5

The associates in the garden center at store on jefferson hey 1877 are horrible especially a lady named Karen she says she is a waterer and doesn't help customers she sent me to another rude woman Jennifer that said I am no expert read the tag. These people are idiots. The stores aged is also not very nice. Definately not worried about the customers at that store. The garden center has nothing... Read more

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  • Dec 09
  • Installers
  • Toronto, Ontario
  • Light Fixture
  • 24
  • REVIEW RATING 4/5

Totally got screwed over by these guys today. Bought 18 pot light fixtures at $21 bucks each. Went to install them....11 out of 18 are used or missing parts. The last guy that returned them actually wrote "missing parts" right on the box. Guess what Lowe's did, put them neatly into a case holds 12 and sold them to us as new. Store manager gave us attitude like this was somehow our fault.... Read more

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  • Dec 07
  • Installers
  • Radford, Virginia
  • Refrigerator
  • 33
  • REVIEW RATING 4/5

Refrigerator not delivered as scheduled. I purchased new frig 12/01 on line thru store #437 in Lynchburg, Va. I live in Radford, Va and have rental home in Bedford County -75 mile drive. Requested delivery on 12/06 @ rental home in Bedford County. Was told delivery would be 10:30am - 12:30pm. On 12/06 I drove to Bedford home and waited. At @ 12:45pm I called asking about delivery. Was told they... Read more

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  • Dec 07
  • Installers
  • Knoxville, Tennessee
  • Home Improvement
  • 1
  • 1
  • 31
  • REVIEW RATING 4/5

Placed order for item in stock at store location WEST KNOXVILLE, TN. I received a call from this store saying" we do not have any of this tile". I called the store to talk to the manager and after 3 calls and hang ups I got to talk to Butch who was the only manager for the day. He said the caller should have gave me an estimated date and looked the product up only to tell me they should have it... Read more

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  • Nov 26
  • Installers
  • Linwood, New Jersey
  • Delivery
  • 2
  • 2
  • 26
  • REVIEW RATING 4/5

Sold me a product they didn't have. Even called and confirmed the delivery date of the product twice. Received a third call from them then saying they were out of the product and would be able to deliver it until the following year sometime. Wouldn't even sell me a comparable product at the same price which they are obligated to do. Won't shop at lowes again. Read more

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