Lowes Complaints and Reviews

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Lowes
Main address: P.O. Box 1111 28656 North Wilkesboro NC
1-800-445-6937, , customercare@lowes.com
  • 1,548+32 mobile complaints
  • $680K claimed losses
  • $432 average
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  • From mobile
  • Lowes
  • 14 hours ago
  • by anonymous
  • #515533

Over charged. Price tag was 27% lower than register. Customer service never got off there butt to check price. They both just said well it's not in the sales flier. Had to push to get my money back. Not to smart when Home Depot has the lower price next door. New port richey fl Add comment

  • From mobile
  • Lowes
  • Jul 26
  • by anonymous
  • #514830

You go to lowes ,cont get waited on you to look for help then that ppl dont care n that is why we need a home depot !!!!! You have the ppl standing around talking to each other!!!! If we had a home depot I would never shopp lowes nver again!!!lowes are to high on price!!!!this is Rockingham store!!!! Add comment

  • Jul 25
  • Installers
  • Back Yard Builder
  • 36

you have a guy working out of sac,cal for back yard builders his name is alan sparks. alan talks people out of putting in sky lights and ridge vents after they have already bought them because he doesn't feel like putting them in. he also takes drip edge with him to jobs that don't call for it and tries to sell it to them for 50 dollars. he goes in peoples houses to use the bathroom knowing he... Read more

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  • Jul 23
  • Installers
  • Ocala, Florida
  • Customer Issues
  • 2
  • 42

My name is William Lee, I am an Asst Manager at Lowes in Ocala Fl. I have a customer who has an issue with his laminate floor, which he installed, and is wanting a call from the claims department. I have faxed over his information twice, at the claims departments request. He has still not been contacted and is very upset. His contact number is 352-361-1301 (Mobile) and home number is 352-861-... Read more

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  • Jul 23
  • Installers
  • Port Charlotte, Florida
  • Customer Deceipt
  • 2
  • 31

My husband and I found out the same thing. He must provide a dd214 his state issued drivers license wasn't enough. Since we have taken our business to Home Depot and Ace where all Vets are treated the same! Its a shame that they are able to advertise such a deceptive method to deceive customers. There was a vet in line behind us that told the cashier that he felt the same way. If they only... Read more

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  • From mobile
  • Lowes
  • Jul 22
  • by anonymous
  • #513548

Lowe's website had many, many listings, but screen jumped to other outside products and listings-not related Add comment

  • Jul 22
  • Installers
  • Bad Customer Care
  • 28

there was a deckbox on sale that I was interested in. Went to the garden section, and the associates indicated it was sold out. asked if there was some sort of rain check, and both associates indicated no. So I left the area, then went to another department, asked them the exact same thing. This associate was very patient, and indicated we can buy it now, and pick it up later. So we went to... Read more

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  • Jul 21
  • Installers
  • Brevard, North Carolina
  • Carpet Installation
  • 25

Purchased some carpet for a rental home I own which was scheduled for install between 9-11AM on 7/07/14. At about 935AM I was informed by Lowes the installer had a family health emergency. No problem, I called my tenant who was miffed because she had scheduled her three young children to out of the house during the install, but we rescheduled for 7/11/14 between 9-11 AM. On 7/11 Lowes calls at... Read more

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  • Jul 20
  • Installers
  • Refrigerator
  • 21

It is a very very very bad store. I bought a refrigerator and it came after two weeks. So the day came and they said it will come between 1 to 3 pm. It didn't come so we called and they told us it would come at 5 to 5:30. It passed and yet it still wasn't arrived and we called again and they said it would come in 5 min. It finally came . When it came first it was the display on and it... Read more

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  • Jul 19
  • Installers
  • Atlanta, Georgia
  • Bad Delivery Service
  • 1
  • 26

Did I mention it was THE worst delivery service EVER? I have never had such a nightmare experience in purchasing, delivering, pickup with a company before like I have with Lowe's delivery service. It is an outside contractor. Unprofessional, rude, inflexible, unacceptable, unsatisfactory. And I had the luck to actually have to go through the process TWICE. In all honesty, if it doesn't go as... Read more

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