1.9
  • Product5 votes
  • Neat aisles1 votes
  • price of dishwasher1 votes
  • customer service received27 votes
  • Lack of Response11 votes
  • Poor customer service7 votes
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  • 15 hours ago
  • Installers
  • Mooresville, North Carolina
  • 1
  • 1
  • 9

Horrible horrible in store customer service when came in to pick up on-line order. Received a confirmation email that it was ready to pick-up, when we got there nothing was ready. Had to wait for them to put the order together and waste our time. On top of wasted time, got an attitude from the satff like no one wants to help you! Read more

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  • Jan 24
  • Installers
  • Evans, Georgia
  • 3
  • 3
  • 27
  • REVIEW RATING 3/5

I have been with Lowe's forever and have never had problems on making payments thru my bank. Now they changed their billing address and I quickly got a couple months behind, no big deal I will just pay it and change the address. But one problem because I was behind on payments their customer service from India or some Foreign country keeps calling wanting a payment now. Are you serious Low's can... Read more

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  • Jan 22
  • Installers
  • Apple Valley, California
  • Injury Claim
  • 2
  • 2
  • 41
  • REVIEW RATING 4/5

My left shoulder and left arm were injured at the check out counter at the local Apple Valley, CA Lowe's Store. The left shoulder, that took the brunt of the falling box, never feels free of pain and prohibits some of my former range of motion. I haven't been able to fully exercise or swing a golf club, which I could do before my accident at Lowe's. My insurance claims adjuster has been... Read more

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  • From mobile
  • Lowes
  • Jan 20
  • by anonymous
  • #584567

Ordering blinds..Amanda was very busy,but attentive...wanted to say thanks...north Bergen store..1/20/15@145 pm Add comment

  • Jan 19
  • Installers
  • Virginia Beach, Virginia
  • Appliance Department
  • 3
  • 3
  • 37
  • REVIEW RATING 4/5

This letter is to complain about service I recently received from a Lowes sales representative. I am a young woman from an Asian descent with an accent. I have lived in the United States for 20 years and I have never felt so discriminated against until this incident. I visited Lowes at 2403 Virginia Beach Boulevard, Virginia Beach, VA 23454, Store #1546 at around 12:00 pm on April 18, 2014... Read more

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  • From mobile
  • Lowes
  • Jan 19
  • by anonymous
  • #584361

Charged additional fees beyond installation fee once tech showed up at my door. 425$ for installation for 2 hours work. More than the hot water heater itself. I am outraged. I will not buy so much as a nail from lowes again and Will tell everyone who will listen what a rip off Lowe's is Add comment

  • Jan 12
  • Installers
  • Redwood City, California
  • Water Heater
  • 2
  • 2
  • 36
  • REVIEW RATING 4/5

I went to lowes to purchase a water heater and 4 employee's walked past me without asking if I needed help. Once I did have some questions it took about 10 minutes for someone for that department to come and help. When I asked about the energy efficency on the one I was interested in he wouldn't even come over to look at it and said I need to look it up online. Worst service, I will never shop at... Read more

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  • Jan 06
  • Installers
  • Minneapolis, Minnesota
  • Shower Door
  • 1
  • 1
  • 14
  • REVIEW RATING 4/5

I purchased A Kohler high end shower door. For one year have been trying to get issues resolved with several people with no result they do not back up there warrantees and they do not follow through ignore you and think the problem will go away Read more

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  • Jan 01
  • Installers
  • Houston, Texas
  • Staff
  • 1
  • 1
  • 40
  • REVIEW RATING 3/5

They have so many employees but none of them want to help. They stand around and talk to each other and point you in the direction of what you're looking for. I waited 10 minutes for a guy to help me only to tell me what I needed has to be special ordered. I told him I'll go to Home Depot. This is my third bad experience at this Lowes, I will never go back. It's Lowes on Wallisville Rd and... Read more

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