Lowes Complaints and Reviews

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Main address: P.O. Box 1111 28656 North Wilkesboro NC
1-800-445-6937, , customercare@lowes.com
  • 1,546+30 mobile complaints
  • $670K claimed losses
  • $427 average
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  • 22 hours ago
  • Installers
  • Ocala, Florida
  • Customer Issues
  • 4

My name is William Lee, I am an Asst Manager at Lowes in Ocala Fl. I have a customer who has an issue with his laminate floor, which he installed, and is wanting a call from the claims department. I have faxed over his information twice, at the claims departments request. He has still not been contacted and is very upset. His contact number is 352-361-1301 (Mobile) and home number is 352-861-... Read more

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  • 1 day ago
  • Installers
  • Port Charlotte, Florida
  • Customer Deceipt
  • 10

My husband and I found out the same thing. He must provide a dd214 his state issued drivers license wasn't enough. Since we have taken our business to Home Depot and Ace where all Vets are treated the same! Its a shame that they are able to advertise such a deceptive method to deceive customers. There was a vet in line behind us that told the cashier that he felt the same way. If they only... Read more

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Lowe's website had many, many listings, but screen jumped to other outside products and listings-not related

  • 2 days ago
  • Installers
  • Bad Customer Care
  • 12

there was a deckbox on sale that I was interested in. Went to the garden section, and the associates indicated it was sold out. asked if there was some sort of rain check, and both associates indicated no. So I left the area, then went to another department, asked them the exact same thing. This associate was very patient, and indicated we can buy it now, and pick it up later. So we went to... Read more

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  • Jul 21
  • Installers
  • Brevard, North Carolina
  • Carpet Installation
  • 15

Purchased some carpet for a rental home I own which was scheduled for install between 9-11AM on 7/07/14. At about 935AM I was informed by Lowes the installer had a family health emergency. No problem, I called my tenant who was miffed because she had scheduled her three young children to out of the house during the install, but we rescheduled for 7/11/14 between 9-11 AM. On 7/11 Lowes calls at... Read more

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  • Jul 20
  • Installers
  • Refrigerator
  • 14

It is a very very very bad store. I bought a refrigerator and it came after two weeks. So the day came and they said it will come between 1 to 3 pm. It didn't come so we called and they told us it would come at 5 to 5:30. It passed and yet it still wasn't arrived and we called again and they said it would come in 5 min. It finally came . When it came first it was the display on and it... Read more

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  • Jul 19
  • Installers
  • Atlanta, Georgia
  • Bad Delivery Service
  • 1
  • 20

Did I mention it was THE worst delivery service EVER? I have never had such a nightmare experience in purchasing, delivering, pickup with a company before like I have with Lowe's delivery service. It is an outside contractor. Unprofessional, rude, inflexible, unacceptable, unsatisfactory. And I had the luck to actually have to go through the process TWICE. In all honesty, if it doesn't go as... Read more

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I had the same problem with the Lowe's in Sanford NC. What bothers me about this terribly ambiguous, confusing and inequitable policy management and execution is that it amounts to a bait and switch behavior on Lowe's part. Not to mention the embarrassing experience in dealing with them. I'm through with them.

I waited 3 days for my refrigerator delivery and it never came. Each time they guaranteed it was coming and never called me to tell me it wasn't. It was unbelievably shocking and the rudeness of the customer service people was horrible!

Campbellsville Kentucky lowes. There is a guy that works in lights, he is disgusting his overall appearance when he smiles is rotted teeth he has been the manager of 89 lumber And he is the manager of the lights at Lowes in Campbellsville. I being a former manager finds this trouble some. His son is trouble lives by me I am a home owner never going back to Lowes my bill is paid Home Depot here I...

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