Lowes Complaints and Reviews

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Lowes
Main address: P.O. Box 1111 28656 North Wilkesboro NC
1-800-445-6937, , customercare@lowes.com
  • 1,665+59 mobile complaints
  • $780K claimed losses
  • $454 average
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  • 1 day ago
  • Installers
  • Bellevue, Washington
  • Water Based Paint
  • 1
  • 1
  • 21

I just switched to home depot from Lowes watered down paint .I had a problem there brought it to the paint station s attention and guess what .ur screwed the assistant manager Tim Swanson is a little mouthy *** that works there that has absolutely no people skills .and martin the drug attict in paints .they need to find people that help you not there to argue at u or wrongly match paint .just a... Read more

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  • 1 day ago
  • Installers
  • Washer
  • 12

I bought a washer from lowes 2 years ago, and paid to get the five year contract. My washer broke they have been out five times already and currently my washer is still not working after four months! I wouldn't recomend anyone to buy from them! They have not held up there policy at all! They Have been rude and exctemely unhelpful! Currently I'm trying to get a lawyer and believe me I'll win!... Read more

Was this review helpful? 0 0

     

  • 1 day ago
  • Installers
  • Etowah, Tennessee
  • Kitchen Remodel
  • 1
  • 1
  • 29

I have contracted with Lowes in Cincinnati, OH to remodel my first floor, including total kitchen remodel. At first the design group was very helpful. Then I paid for my cabinents and they sat in my house for 5 months before the work started. The day my work was to start I was told the date would be 2 weeks later. Even after scheduling 2 months out. There has only been 1-2 men working in my home... Read more

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  • 2 days ago
  • Installers
  • Casas Adobes, Arizona
  • Plug
  • 11

Went to LOWES late Oct. 2014 in Tucson, AZ on Ina Rd & had OVER THE TOP HELP from Ms Brittany who took me from one end of the store to the other. I said I was done but then got GREAT additional help from Kevin & Scott. I needed 1 more piece and stopped at Home Depot on Thorneydale Rd. but the same piece (a hole plug) was amazingly more than triple in price !!! !!!! !!!! !!! !!! !!! !!!... Read more

Was this review helpful? 0 0

Once again A wasted trip to Lowes. I will never set foot in that store again even though Home Depot is twice as far away. Their employees are rude and unhelpful. Many of them do not know whether or what items are. And have the time I end up driving to Home Depot anyways so why bother. Add comment

     

  • Oct 25
  • Installers
  • Stockton, California
  • Key Duplication
  • 3
  • 3
  • 39

Walked into Lowe's and asked an employee to show me where to have automotive keys duplicated, he pointed to isle 15 and said he would call someone for me. I got to the isle and the other employee was waiting as i got there. I asked can you duplicate my key for me, it's a transponder key. I have my own transponder key as well.. Lowes employee : We don't carry transponder keys here. Me : I have my... Read more

Was this review helpful? 0 5

     

  • Oct 21
  • Installers
  • Hanover, Pennsylvania
  • Door Dimensions
  • 32

This is the second incident with our local Lowes in PA. This time it concerned two inside doors and two storm doors. It took close to five weeks for delivery because they were a special order. When the doors arrived at Lowes we had to delay installation for two weeks because of a sewer pipe out front. When the new date arrived for the doors to be installed, the installers found the dimensions to... Read more

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  • Oct 17
  • Installers
  • Lowes Credit Card
  • 1
  • 1
  • 57

I've had a lowes credit card for 4 years all of the sudden they pull my credit score my available credit went from 1170$to 740$with out warning found out when we went to lowes and the card was declined we felt like common criminals any way in that 4 years we paid the card off in full twice and have never been late on a payment so we didnt get any thing out of being loyal customers we are really... Read more

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  • Oct 16
  • Installers
  • Statesville, North Carolina
  • Pet Policy
  • 1
  • 1
  • 62

Have been renovating my home for the last month and I've frequently have been using Lowes!!! The PROBLEM I have is that Lowes has became a Pet store over night and I don't care for dogs, honestly I'm Terrfied for my life but manly my son, who is highly allergic to dog, cat, etc. Not sure why Lowes has allowed dogs to come in and stroll the store like they can make a purchase!!! Dogs don't belong... Read more

Was this review helpful? 1 4

     

  • Oct 16
  • Installers
  • Brockway, Pennsylvania
  • Installation Overcharge
  • 49

Requested Lowe's to replace an existing ceiling fan with one exactly like the one that's there. They insisted that the contractor had to check it out first for a $40 charge that would be applied to the $129.95 installation cost. After the contractor looked at it they called to say that the cost would be $219.95. When questioned why the extra cost the response was that the contractor would have to... Read more

Was this review helpful? 0 1
 
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