1.8
  • Product6 votes
  • Neat aisles2 votes
  • Price of dishwasher1 votes
  • Customer service received40 votes
  • Lack of response23 votes
  • Service14 votes
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  • Apr 20
  • Installers
  • Barberton, Ohio
  • Window Installation
  • 14
  • REVIEW RATING 3/5

Lowes contaminated our home with lead dust during a window installation in October of 2014. This was a result of their failure to adhere to the EPA's regulations for RRP. When we asked them about what procedures should have been followed we were first told that Michigan did not have regulations that needed to be followed (false) and were then told that the installer was trained to be able to... Read more

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  • Apr 20
  • Installers
  • Covina, California
  • Attic Ladder Installation
  • 17
  • REVIEW RATING 3/5

Online says they install attic ladders, but says you need to go to store. Store says they don't; but when told the online service says they do they say then they do. It takes 7 employees to figure out how to do an install order. 30 minutes later we get to the cashier who says they didn't do it right and failed to push it through to finish it. 10 minutes later he comes back and shows us the... Read more

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  • Apr 16
  • Installers
  • Davidson, North Carolina
  • Dryer
  • 1
  • 1
  • 15
  • REVIEW RATING 4/5

Lowes installed the second dryer in four years in our Davidson, NC rental TH. The installation was done with hard piping not flexible venting. After a year the lint built up to dangerous levels. Eventually, the dryer heating element overheated and shut down the dryer entirely. Lowes would not warrant the repair nor the damaged dryer. The new dryer installer informed us we were quite fortunate the... Read more

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I was told by the store manager and sales rep I would be recieving a complete job The installer said "oh no" that will cost you another $1500 CASH. Someone is lying ! Add comment

  • Apr 09
  • Installers
  • Estimate
  • 1
  • 1
  • 54
  • REVIEW RATING 4/5

I pay $35.00 to have an estimate done on my floor for laminate wood floor. While the the Installer was at my home I explain to him that I will be doing only two areas first. Therefore, I need for him to give me a breakdown of rooms. First of all it took me calling Lowes and and five days later after the visit to measure my floors that I received the estimate which was for the entire house instead... Read more

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  • Apr 09
  • Installers
  • Heath, Ohio
  • Entry Door Installation
  • 25
  • REVIEW RATING 4/5

Lowes and their so called professional contractors are a joke. They mis-installed an entry door for my 77-year old mother and it never opened or latched properly. Now, it is more or less a window as it can't be used. They take no responsibility for it...says it is the house foundation's fault. The first call they were sympathetic and acted like they would give my Mother her full refund. The... Read more

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  • From mobile
  • Lowes
  • Apr 08
  • by anonymous
  • #619204

Terrible customer service. If you want to be treated like a thief shop at Lowes Add comment

  • From mobile
  • Lowes
  • Apr 07
  • by anonymous
  • #618818

The worst store customer service ever seen. They give me hard time when picking up items or returns. The always means Add comment

  • Apr 06
  • Installers
  • Aliso Viejo, California
  • Flooring
  • 1
  • 1
  • 80
  • REVIEW RATING 5/5
Lowes - Flooring install
1 of 3

In January 2015 I ordered Cali bamboo form Lowes in Aliso Viejo. Their contractor did not know what he was doing and did not check concrete floor for moisture or the bamboo he was to install. He did not seal the concrete and laid the bamboo and did not leave the 1/2 gap around the entire walls of the two rooms which did not allow for expansion which all bamboo does. Then he installed the wrong... Read more

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  • Apr 04
  • Installers
  • Beaumont, Texas
  • Loading Zone
  • 32
  • REVIEW RATING 4/5

I am a contractor and the atascocita store is horrible about their loading zone. Its a parking spot not a loading zone. I went in to get stuff today and there is a young guy walking around with a water bottle so i said there was no buggies to get stuff with. His answer was i know and he wad still standing there only itching his balls when i left with nothing and went elsewhere. You go at any... Read more

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