1.9
  • Product6 votes
  • Neat aisles2 votes
  • Huge selection1 votes
  • Customer service received35 votes
  • Lack of response17 votes
  • Service9 votes
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  • 17 hours ago
  • Installers
  • Oklahoma City, Oklahoma
  • 3
  • REVIEW RATING 4/5

Well we arrived & it was good service but we looked for a bell to call for help & we couldn't seem to find it so we waited about 30 minutes until we found a worker & this worker was busy with someone else someone else..So waited another 30 minutes .very unstaffed store.then when he loaded our toilet in our Tahoe it knocked the light so now the lights are messed up in the back on our... Read more

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  • From mobile
  • Lowes
  • 1 day ago
  • by anonymous
  • #614375

Bought a 31 cubic foot lg refrigerator and salesman never bothered to say that delivery guys can NOT remove doors so they damaged the new front door of my house to get it in! Never will shop at Lowes again!!! Add comment

  • 1 day ago
  • Installers
  • 8
  • REVIEW RATING 3/5

I had an issue with a Samsung Dishwasher that I purchased from Lowes. I had 2 service calls under warranty then 3 months after the warranty expired I began having the same issues. I contacted Samsung who offer to do nothing. I contacted Lowes and was told the warranty had expired. I was very upset and emailed Lowes. They responded and gave me full store credit towards another dishwasher and... Read more

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  • Mar 23
  • Installers
  • Brookline Station, Missouri
  • John Deere Lawn Tractor
  • 5
  • 5
  • 57
  • REVIEW RATING 5/5

I received a John Deere 110 for a Christmas present on, 23Dec2014. When I got it home, It was immediately locked up in my storage shed. It stayed there until spring. On the 2nd day of spring I drove it out of my shed to mow my yard. To my surprise when I engaged the mower there was a enormous vibration that shook the whole tractor, it was not safe to mow. I immediately called lowes and... Read more

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  • Mar 23
  • Installers
  • Silver Springs Shores, Florida
  • Staff
  • 25
  • REVIEW RATING 4/5

Shouldn't Lowe's corporate employees or their stock holders if they are publicly traded be HORRIFIED at the 1.9 stars they received. Just the fact there is a board on "pissed consumer" should alarm them. I challenge Lowe's corporate office to hire some customer service savy employees to travel around to your stores and train your staff. And if they don't comply. ..after verbal and written... Read more

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  • Mar 23
  • Installers
  • Mooresville, North Carolina
  • Staff
  • 1
  • 1
  • 18
  • REVIEW RATING 4/5

Horrible horrible service. I was looking for help with cabinets and no,one was here to help me. And 5 employees walked past me and,didn't ask me if I needed help. Read more

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  • Mar 18
  • Installers
  • Wapakoneta, Ohio
  • Front Door
  • 2
  • 2
  • 22
  • REVIEW RATING 4/5

I bought a front door and screen door through Lowe's. I had Purchased the door on February 13. It didn't get installed until March 11. I bought them as is. Why it took a month to install is beyond me. The installer was supposed to arrive between 8-10 am and he didn't come until 11:30. He then was working on the doors at our house from 11:30 to 8:30. He took 9 hours. My husband was not... Read more

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  • From mobile
  • Lowes
  • Mar 15
  • by anonymous
  • #608616

Contractors did crappy job. Put new backsplash tile over old grout. Tiles dipp and dive. Floor was not leveled. Can feel it when walking on it. Asked to have it addresses in writing and twice in person. Did not resolve. Very close to being sued! Add comment

  • Mar 05
  • Installers
  • Indianapolis, Indiana
  • Gas Water Heater
  • 1
  • 1
  • 32
  • REVIEW RATING 4/5

I bought my house last year. The lady I bought it from had a warranty on the gas water heater. I called and they said parts and the water heater are under warranty. the catch i have to bring in the broken water heater tonget the new one. This means that i have to hire s plumber to remove it. Take it back to the store and then have the plumber come back to install it. Really? Well you have... Read more

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  • Mar 03
  • Installers
  • Casa Grande, Arizona
  • Veterans Discount
  • 3
  • 3
  • 41
  • REVIEW RATING 4/5

Even though my husband went to the trouble to get a sticker on his drivers license proving he is a Vet, it's not good enough for Lowe's. They require The Vets to go to the very large amount of TROUBLE!! getting a card from the Veterans Administration. We are going to Home Depot from now on because they aren't so picky. We have spent a lot of money over the years at Lowe's so it is their... Read more

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