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  • Customers like
    • Product7
    • Staff primary reason i go there3
    • Remodel2
  • Customers don't like
    • Customer service received40
    • Lack of response23
    • Service17

  • Jul 02
  • Installers
  • Deltona, Florida
  • Hardwood Flooring Installation
  • 16
  • REVIEW RATING 4/5

Two white men installed the actual wood flooring in well, no problem with the actual floor boards. The problem was with everything else, starting with the trim. The trim along the floor was not mitred well so all the corners do not meet neatly. They also did not take the time to shave the other end that is supposed to butt up against the wall so there is an half inch gap and it looks ***. I had... Read more

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  • Jun 28
  • Installers
  • Brantford, Ontario
  • Staff
  • 14
  • REVIEW RATING 4/5

Lowes, Brantford has the WORST customer service!!!! After waiting at Customer service for an hour, I was informed that my item wasn't assembled. I travelled from Brampton (1 hour) and borrowed a truck for this item, received confirmation from Lowes that it was ready and it wasn't. It took them an hour to tell me that and then they were annoyed that I was annoyed. They ignored me and serviced... Read more

Was this review helpful? 0 0

  • Jun 27
  • Installers
  • Fence
  • 38
  • REVIEW RATING 4/5

Here is my review of Lowe's, Tarentum, PA. If I could click on ZERO stars, I would. I have never been treated so poorly by a company and its contractors ever before and I have been dealing with companies and contractors for over 40 years! I had ordered a vinyl fence to be installed on April 17, 2015 and it was to be installed in 3 days the following week. Here it is June 26, 2015 and the fence is... Read more

Was this review helpful? 0 0

  • Jun 24
  • Installers
  • Schaumburg, Illinois
  • Register Checkout
  • 3
  • 3
  • 44
  • REVIEW RATING 4/5

Throughout home Reno, Lowe's has been my go to store. I served 8 years in the army reserve and have been granted a 10% discount on purchases for years because of it. Today when about to purchase a little over $400 in goods, the lady tells me she cannot accept my ID because it is expired. It's been expired for over 5 years and now all of a sudden it is not valid? I even had the ignorant... Read more

Was this review helpful? 2 3

  • Jun 22
  • Installers
  • Owensboro, Kentucky
  • Billing Department
  • 1
  • 1
  • 22
  • REVIEW RATING 4/5

I took back two boxes that were not used on a lowes install job. I took the bill that had the tile charge on the statement. I waited for over an hour with a guy named Jon at lowes Owensboro service. After waiting and not saying a word he said that he wasn't sure how the charge got recorded. I have spent and paid more than $10,000 in the last 3 months for home improvements. I was treated bad... Read more

Was this review helpful? 0 0

  • Jun 16
  • Installers
  • Philadelphia, Pennsylvania
  • Washer Installation
  • 173
  • REVIEW RATING 4/5

we just moved into our beautiful home this past Sunday. We had the washer/dryer delivery the same day. At the end of the evening - I decided to test out our new washer. Put a load in and proceeded to go and shower. Ten min later, I come out to find the laundry room flooding with water. Scrambled to soak up as much water as possible and after 45 minutes of getting the water out - I start... Read more

Was this review helpful? 1 1

  • Jun 16
  • Installers
  • Oaks, Pennsylvania
  • Water Heater Installation
  • 35
  • REVIEW RATING 4/5

Called Lowes on Saturday at noon due to hot water heater going out and flooding the downstairs. Picked out new heater and they said they would install Monday or Tuesday, but would call on Monday. Monday comes, no word. Called to find out, got transferred from department to department, no one was picking up-kept going back to customer service. Noone knows what is going on and everyone seems to... Read more

Was this review helpful? 0 0

  • Jun 15
  • Installers
  • Miami, Florida
  • Door Installation
  • 1
  • 1
  • 57
  • REVIEW RATING 5/5

The worst service in my whole life I'm still waiting for the installer to install my door Was removed by his assistant it is 400 promised to be here at 9 I changed my mind I don't remodel my kitchen with these people It was a complete frustration since begginer and still going on No door so ever The technician installer who knows Maybe he is coming Tido g a donkey The assistant taking a nap in... Read more

Was this review helpful? 1 0

  • Jun 13
  • Installers
  • Baltimore, Maryland
  • Countertop Installation
  • 36
  • REVIEW RATING 4/5

Complete clusterf.... from beginning to end. Supposed to get a call within 48 hours after purchase from the subcontractor United Marble and Granite - had to call them after a week. Finally get scheduled for measurement, guy uses laser measurement, sees and measures sink, then installers come out two weeks later and say they can't use this same sink....and go away....and don't hear from... Read more

Was this review helpful? 0 0

  • Jun 12
  • Installers
  • Swedesboro, New Jersey
  • Carpet Installation
  • 35
  • REVIEW RATING 4/5

I purchased carpet/runner for my new home and it was to be installed in two separate visits. The carpet was installed without issue however the runner installation has become a DISASTER. The 3rd party installers called my husband to schedule installation for Thurs June 11 from 2-5pm. By 3 pm no one had arrived and my husband called the installers and they were closed. At 5 pm my husband called... Read more

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