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  • Customers like
    • Product7
    • Neat aisles2
    • Staff primary reason i go there2
  • Customers don't like
    • Customer service received40
    • Lack of response23
    • Service15

  • May 15
  • Installers
  • Chicago, Illinois
  • Staff
  • 17
  • REVIEW RATING 3/5

I am a card holder at lowes on 6920 state ave in Wyandotte, kS and I have had some good employees helping me when you finally fine help after walking around looking for somebody. And some are very rude employees. They'll tell you they're about to take there break. And the cashiers can be so rude. The young girl in returns and I had a yelling match at each other. She was still there the last time... Read more

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  • From mobile
  • Lowes
  • May 14
  • by anonymous
  • #636158

Just raise a little *** or threaten to cal corporate.it works every time Add comment

  • May 14
  • Installers
  • Dubai, Dubai
  • Online Order
  • 16
  • REVIEW RATING 3/5

To All . This is to inform you that .. I am waiting my order from 21:15 to 23:00 and still waiting. . really bad service. I called 22:00 and they answer you have to wait and they will call you. And when I complained they said we will check and will call. . No respons .. and i call again and complain also no no action taken. Then I called again for my order and i asked for the manager contact... Read more

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  • May 13
  • Installers
  • Stony Brook, New York
  • Storm Door Installation
  • 1
  • 1
  • 11
  • REVIEW RATING 4/5

Stony brook Store. They do not call you back, they are not interested in the issue, it's a joke. I have spoken to managers, corporate office. No difference, they hire contractors who sub work out and when you have an issue they tell you, it's not covered to fix it correct but to give a temporary fix they will do. Makes no sense. I am closing my card not shopping there again. So glad I had... Read more

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  • May 08
  • Installers
  • Raleigh, North Carolina
  • Kitchen Remodeling
  • 23
  • REVIEW RATING 4/5

Plumbers claimed that disposal could only be installed under small sink which is not the sink we use for the preparation of food nor for clean-up. It would have been a more difficult installation under the larger sink, but we were not advised as to the feasibility of this. As it has turned out another plumber has advised us that there was also a code violation in your installation. I have... Read more

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  • From mobile
  • Lowes
  • May 05
  • by anonymous
  • #631454

I have shopped in the north augusta SC store for years. I purchased a storm door for lowes to install and its be two weeks after purchase and know one has contacted me to schedule installation. I've called the store three times today and get the same crappy answer. Lowes should be ashamed at how there loyal consumers are being treated. In short I'm pissed and dissatisfied. Add comment

  • Apr 25
  • Installers
  • Belle Vernon, Pennsylvania
  • Carpet Installation
  • 54
  • REVIEW RATING 5/5

THIS IS COPY OF LETTER SENT TO BETTER BUSINESS BUREAU AND LOWE'S RESPONSE. In Nov 2011 Lowe's installed 6 rooms of carpeting. 13 months later, the carpet was sagging and bulging in 2 of those rooms and a seam was showing in a 3rd room. Lowe's re-stretched the carpet in the 2 rooms and fixed the seam even though it was 1 month past the 1 year installation warranty. 1 year later, the carpeting... Read more

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  • Apr 20
  • Installers
  • Barberton, Ohio
  • Window Installation
  • 37
  • REVIEW RATING 3/5

Lowes contaminated our home with lead dust during a window installation in October of 2014. This was a result of their failure to adhere to the EPA's regulations for RRP. When we asked them about what procedures should have been followed we were first told that Michigan did not have regulations that needed to be followed (false) and were then told that the installer was trained to be able to... Read more

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  • Apr 20
  • Installers
  • Covina, California
  • Attic Ladder Installation
  • 37
  • REVIEW RATING 3/5

Online says they install attic ladders, but says you need to go to store. Store says they don't; but when told the online service says they do they say then they do. It takes 7 employees to figure out how to do an install order. 30 minutes later we get to the cashier who says they didn't do it right and failed to push it through to finish it. 10 minutes later he comes back and shows us the... Read more

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  • Apr 16
  • Installers
  • Davidson, North Carolina
  • Dryer
  • 1
  • 1
  • 25
  • REVIEW RATING 4/5

Lowes installed the second dryer in four years in our Davidson, NC rental TH. The installation was done with hard piping not flexible venting. After a year the lint built up to dangerous levels. Eventually, the dryer heating element overheated and shut down the dryer entirely. Lowes would not warrant the repair nor the damaged dryer. The new dryer installer informed us we were quite fortunate the... Read more

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