I purchased a Whirlpool Washer with a Lowes Advantage 4 year warranty.After about 15 months I started to have problems with the washer. Over the next 3 months I had service appmts approx 6 times finally averdict that they could not figure out what was wrong and I had not reached the repair threshold so now the confusion starts that eventually led to a partial allowance after another 2 and a half months went buy.
The problem in the end was the lack of responsiveness of Lowes Corporate and the stalling, I believe hoping I would give up.
I would not buy from them again, the aggravation and lack of real conern was just min d boggling and I would buy from a different stor like Bestbuy and try their extended warranty.
Lowes is just not worth the aggravation and I have never experienced poorer customer service in my life.
More Review Details
- Monetary loss:
- Review category
- Appliances and Electronics
- Review rating
- 2 out of 5
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