Lowes - KOBALT TOOLS would not warranty product
The store in referance is located in Macon Georgia.On eisenhowser parkway.
I have spent thousands of dollars with lowes,I BUY AND REBUILD HOUSES,I HAVE ALWAYS PURCHASED all that was avalabe at lowes,including tools.
I have purchsed several Kobalt knives that has broken. Everytime that i would take one back to be warranty i would be told that i would have to replace it with the same style of tool.I have yet to have one replaced under warranty.today March 11 2010 was the last time that i tried.So i left all of the pieces of the knife all the way down the floor of the store.
It is not the consumers fault if lowes n o longer carries the same style of knife.Kobalt is only sold by lowes to my knowledge.Therefore the tool should be replced with the closest style in store.
if lowes cares about customers that has been a loyal customer since 1984 i would like to see this problem resolved.Otherwise i will start shopping at other places that are more customer oriented.
Just to let to whomever this concerns.That the check out person that i use the most name is ANGLE at the contractor end of store.She is always polite and professional.
More Review Details
You May Also Like
- "My husband and I had all new windows & doors, puchased at Lowes and installed by Lowes, put in our home approximately 2 years ago. ALL of the windows have..."
- "My 90 year old grandparents purchased a $11,700 Tin Roof! Erica Woodward-Ford was the sales rep from Lowes on Laurinburg NC. She never followed up to see if the job..."
- "So this one time I took someone advice and decided to buy my appliance from lowes big mistake. I ordered online, confirmation came that can pickup my order from store..."
- "I purchased a brand new radiator with a lifetime warranty from O'Reilly, had my mechanic (of 20+ years) properly install new radiator. Not even 2 weeks after the new radiator..."
- "I bought the oasis/chestnut blended leather sectional with two recliners and a storage Otto w/caster about three years ago and I have taken care of them cleaning with leather care..."
- "Ever since I started using tree green lawn and shrub care my lawn has gotten worst , sure they got rid of the weeds but now there are large patches..."
- "I take all 4 of my vehicles to the Washington St location of Discount Tire here in Indianapolis. I work on my own car, I drive a 2003 Acura TL..."
- "I ordered a top and it arrived with over half the seams sewn inside out. I sent several pictures and this was the verbatim response i rcvd..... "Hello, Terribly sorry for..."
- "What I hate about T.X.U....them trying to convince me that a charge for them delivering my electricity should be almost twice as big as my current usage....see for yourself ..."