Wife and I ordered a custom bath vanity from Lowes - cost around $1K.
When the contractor who was remodeling the bathroom went to install it he found that we had been sent a 18" vanity instead of the regular 21". After several calls to Lowes they agreed to send the correct vanite and expedite it for a 2 week delivery.
2 weeks came - no vanity!
Call to Lowes and the word from the rep was that they never agreed to 2 weeks. It would be another 2 weeks until we got the vanity.
What the heck?? 4 weeks for a vanity????? Idiots - never again.
We are now at the district rep level and quite frankly I am going to ask for my money back.
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