Lowes lies

1413 of 2060 Lowes Reviews

Wife and I ordered a custom bath vanity from Lowes - cost around $1K.

When the contractor who was remodeling the bathroom went to install it he found that we had been sent a 18" vanity instead of the regular 21". After several calls to Lowes they agreed to send the correct vanite and expedite it for a 2 week delivery.

2 weeks came - no vanity!

Call to Lowes and the word from the rep was that they never agreed to 2 weeks. It would be another 2 weeks until we got the vanity.

What the heck?? 4 weeks for a vanity????? Idiots - never again.

We are now at the district rep level and quite frankly I am going to ask for my money back.

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More Review Details

Product or service
Bath Vanity
Review category
Installers
Review rating
3 out of 5
review #235585 by theforce
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1413 of 2060 Lowes Reviews
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stymied

May 25, 2011 #290572 Cubero, New Mexico

It'll just be ANOTHER THREE WEEKS FOR THE THIRD TIME.

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Theforce

May 23, 2011 #289634

Update on bath vanity debacle.

Lowes ordered another vanity for us (2-3 week wait) and even refunded our money. Vanity would be free.
OK - that pretty much makes things right.

BUT WAIT - vanity arrived - it was the correct 21" depth.
BUT IT WAS FOR A DOUBLE SINK!!!
WE ORDERED A SINGLE SINK!!! ARGHHHHHH!

What else can possibly go wrong!
Ya know - I really need the correct vanity - Lowes is just toast in my book.
Signed:
Disgusted in Los Gatos, ca.

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