I am a current employee of lowes. I have extensive major appliance sales experience with various companies in commission based positions as like my current position. But what I have found out recently really disturbed me and may even be illegal. Competitors like SEARS pay their associates commission no matter what the selling price is, a flat 2-3% commission. The reason for that is because the manufacturer pays that commision back to SEARS or is negotiated with SEARS at point of mass inventory purchase. Either way that incentive is paid by the manufacturer". Lowes pays their Appliance associates an hourly rate plus these vendor paid "SPIFFS" of dollar amounts, amount set by the vendor, instead of 2-3%/. Would you believe that LOWES has put a restriction on discounting where we lose our commission if we sell at more than 10% off!. Yet they still submit these uneligible sales to the manufacturer to get paid the "SPIFF"! Where do these spiffs go of up to $80 an Appliance'. Not to the employee who spent his hard working time with a customer who was going to buy from SEARS'. But even though I saved the sale for LOWES I get scammed out of my commission because I had to go below a 10% discount to price match the competitors deal'. What a freakin joke/. Some CEO's bonus getting paid on my hard work!

"FOR LOWES EMPLOYEES" U NO HOW TO GET PAID ON DISCOUNTED APPLIANCES". ON THE SHIFT F1 SCREEN UTILIZE THE PREPACKAGE PRICE OPTION AND ENTER IN THE DISCOUNTED PRICE WITHOUT DECIMALS!!!!!ONLY WORKS ON STOCK ITEM#S 1298c3b



  Comments (79)
1. Written by Hey Bob on April 3, 2012 from middletown, new york, US
I am a designer and just to set the record straight I personally wanted nothing to do with the appliance end unless I was selling my kitchen customer. Too many problems you fellows have to deal with. Delivery banging things up, Appliances missing, dented, scratched, I would cover for my appliance department if they needed it or they would call if swamped but I did not just pop in for a sale. Appliance sales = pain in rear! But now it does not matter as it is a WE deal. So I guess you should get certified in cabinets so you can help too.
2. Written by bob the plumber on April 2, 2012 from troy, michigan, US
its a shame many of the appliance specialist do a good job i think what riles many of them up are when a kitchen design person would never help with freight but would pop up when a cust wanted to buy a washer dryer combo while you were selling a coffee maker making no spiff far too many times these guys would brag about the 500.00 they made this past week while you were at lunch or throwing freight zone managers sais you were to be called to make the sale if you were in the store i could not design a kitchen so why should they be able to sell appliances and take spiff money
3. Written by ck1 on March 17, 2012 from cleveland, ohio, US
yeah i'm a design specialist...nobody likes hearing that they will be maiking less money than the previous year! Lowes knows how to keep it short and sweet though don't they!! I like how they say the vendors will lower their prices, even though the vendors have no clue what is happening!!! lies!!
4. Written by DB on March 11, 2012 from vancouver, washington, US
The management at my store was very sarcastic and making fun of the fact that our pay was cut, but now that they realize that "they" will be the ones filling in and training all the new people when all the specialists quit they have changed their tune, its really kinda funny, they have begun to treat us with some respect, to late though, Im outa here along with many others.
5. Written by My new favorite words. on March 10, 2012 from east peoria, illinois, US
I use to hate the words "just looking". Now I keep my fingers crossed that that's what I hear. I use to have to overcome just looking. Well let me help you look. What we looking for. Now I just say OK ill be around if you need anything and I gets lost. My job is kinda easy now. Haha screw Lowes!
6. Written by liar liar on March 7, 2012 from warren, michigan, US
What happened with prices going down? I saw prices go up $200-$500 on fridges. I also was told that Lowe's is still collecting spiffs from vendors. I don't trust them, next SSEI will become a market thing. Good luck. All store managers got a Ipad, just wasting more money. We all are being replaced by technology. Lowe's bought AGT stores to help them online business, have you looked at the prices? They said the wanted to be number 1 in appliances, and the cannot stop Sears. Sears advertises like a real appliance store. Local customers don't even get ads. Lowe's has such bad commericals that you have to wonder what they are trying to sell. Cut the pay of your top performers,and expect them to sell the same, it won't happen. When the vendors see the numbers drop, they will step in. They might just raise the cost of appliances for Lowe's. Memorial, fourth of July and Black Friday who cares. I won't be working those days, and if I have to, I won't put my neck on the line because we don't have product. Good luck Lowe's, it is going to be a rough year!!
7. Written by Sean bahri on February 17, 2012 from livingston, new jersey, US
How about my 11 years, did not look at any other opportunity, because I was too busy thinking of keeping my cabinet/appliances sale up 24/7. Got very little raise, I am very upset at myself for trusting lowes, till few days ago, I felt like I was working for great company, I should applied applied for positions, I could have been store manager or district manager by now,oh, I forgot' I was too busy taking care of customers.
8. Written by Whats next on February 15, 2012 from buffalo, new york, US
I heard specilists and ASMs are going away very soon also? Have anyone else heard this?
9. Written by Kiara Balfanz on February 15, 2012 from baltimore, maryland, US
We (sales specialists) were all hired on the notion that the harder we worked and the best we took care of our customers, the better pay we would receive with SPIFFS and commissions. My first store manager in this state was always all over the WIFMs (what's in it for me) knowing that it would help drive sales and give us a feeling of self pride and accomplishment. This is indeed a sad day for this corporation. Please check out Change.org and SIGN to show these Bigwig pigs that turning their backs on those of us who drive each store will lead to failure!
10. Written by lowesboycott.com on February 13, 2012 from monroe, michigan, US
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:eek :upset :sigh :cry :( :x

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