filters
state:
Show
city:
Show
category:
Show
product:
Show
Purchased a lawnmower less than a year ago, and got the 4 year protection plan. Last week, my mower's brakes stop working. So we call Lowe's, and they say someone will be out to get it the next day, a Saturday. No one comes. Monday we call again. They tell us the...
Read more
h.kitchener
h.kitchener

Probably something you can fix---an adjustment or something came loose. Now you know why it is almost always a waste of money to buy these protection plans. See if you---or so...

#1051046
Reply to reviews

I called them to put a warrenty on a bloiwer that i got from you, and she took the money out of my acc twice, i have called them twice about it, and she was very uglg to me and hung up on me, i buy from yall all the time, and im tried of being rude to, she had no right...
Read more
Home Depot is not even a mile down the road and thats where i am headed..... I was looking for a skylight representatives were standing around talking to one another so I interrupted their conversation and the reply was go ask the different set of employees which were...
Read more
Anonymous
Anonymous

You had no idea of what the people you interrupted were discussing. They may well have been discussing an order for another customer or some other issue. You obviously weren't...

Anonymous
Anonymous

so I interrupted their conversation and the reply was go ask the different set of employees which were in conversation as well this time they pointed me into the direction awa...

#1050520
Reply to reviews

Lowes Customer Care Review

Lowes
#1047655
1.3
I prepaid for fencing materials that was $300. I was told somebody would assist in dropping the product and after an hour and multiple times standing in line to get somebody to come nobody would assist. Finally went to customer service and got my money back and I will be going to Home Depot from now on for everything.
Comment Be first to start a discussion
Show

Short Review for May 11, 2017, Other

Lowes
#1046031
5.0
This is jacklyn kessler plz call me at 803 989 0529. Thank you
Comment Be first to start a discussion
Show

Short Review for May 08, 2017, Pc_service

Lowes
#1044695
2.0
We went into Columbus, MS store and service from the beginning was awful. The employees were not friendly and had to search for help. They were not knowledgeable. We did purchase refrigerator, waited all afternoon for delivery and then got a call that it was damaged. We ended up cancelling order. Some upper management has dropped the ball!!!
Comment Be first to start a discussion
Show

Short Review for May 07, 2017, Other

Lowes
#1044200
I'm sick of seeing customers pissed off because they have to wait ten minutes for someone to load something they could easily load themselves. These type of customers are rude and lazy and I hope they pop a tire on their way home.
Comment Be first to start a discussion
Show
Highland, CA Store - Just terminated my employment with Lowe's last Saturday. Stuck in Outside Lawn and Garden on a sunny California Saturday with no help, because of sick calls. Called overhead for assistance twice - 15 people in line and rude management when they...
Read more
2.1
#1050395
Reply to reviews
Very Bad Service, I ordered lawn mower online, after ordered I got an email that I will receive my product in 2 to 7 days but I never. So after 2 week I called customer service, they put me hold for half hours than they tranfer the call to another person she said...
Read more
#1050160
Reply to reviews
Did ya'll hear about lowes new business model ? well what little customer service they do have is now getting farmed out to a call center so you can't complain to a store manager . not only that but they are taking all the local contractor jobs floors , heating and air...
Read more
Our company sent a customer, 65 year old lady, to Lowe's, the Kingston, MA store, to purchase kitchen cabinets, flooring and bathroom fixtures, etc. She purchased a condo in which she is completely remodeling. She was refused customer service at the kitchen department...
Read more
Anonymous
Anonymous

How can this review be about 1800 Pack Rat Moving Service when she went to Lowes?That does not make sense to me.

#1049646
Reply to reviews
I returned two 5-gallon bottles and purchased two full 5-gallon water bottles, however, the price charged was the same had I not returned the bottles. I should have been more suspicious when there was a note saying they no longer used the coupons to show the bottles...
Read more
#1049547
Reply to reviews
Lowes - My floor is ripping apart
My floor is ripped apart even tho I asked about the durability due to being paralized and in a electric wheelchair. And was verbally told and guaranteed it would be fine. Well Im out 1800.00 and no more money to replace it. And my home looks horrible!! I only uploaded...
Read more
Product
#1048865
Reply to reviews

Contact Lowes

Headquarters Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, NC 28656
Phone:
(800) 445-6937
More
Worst customer service, constant delay, incorrect information, no consistence schedule for personal, no access to area experts. Started with failure to deliver tile on time by a few days, moved to failure to measure two doors on the order only measured one,...
Read more
Anonymous
Anonymous

Did ya'll hear about lowes new business model ? well what little customer service they do have is now getting farmed out to a call center so you can't complain to a store mana...

Anonymous
Anonymous

NEVER by an installed product from a big box store. The do not have their own installers. All the work is subcontracted. Buy directly from an installing dealer. That way you a...

#1048538
Reply to reviews