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I opened my Lowes credit card acct with a $4,700. Credit line, then without any warning I wake up to find they had lowered my limit to $300.!!! Mind you I have never missed a payment and always pay higher than the minimum. All in the midst of necessary home repairs in...
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2.8
#1136420
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After reading most of the comments on this site I have to wonder why all you people think Lowe's and Depot installation pricing is a scam. Both companies have very clear signage in their stores as to what's covered for the BASIC installation. Beyond that, it's the...
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#1136112
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I bought a chainsaw blade from Lowe's in Hampstead NC. My fault for getting the wrong size. I thought I got a 18" but grabbed a 16". Took it back to Lowes and they wouldn't let me exchange it for the one I need. That is BS. It's there product. The one I needed was a...
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Anonymous
Anonymous

More and more stores are requiring receipts. Some will give in-store credit for lowest sale price if they will take it back. Few will accept high theft items even for credit. ...

2.5
#1135806
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Lowes - Inept delivery

Lowes
#1129481
Bought a grill to be assembled and delivered. It gets scheduled but doesn't show up - no notice no grill. Rescheduled - same thing a second time. Now I have no confidence this thing will be assembled correctly. Time to cancel and buy somewhere else. Then short Lowes stock.
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Lowes - What a joke

Lowes
#1119313
Don’t bother with Heartland Sheds. Ordered one and had to wait 3 weeks for it. The day before install they canceled. Now they want me to wait another 2 weeks. This shed was paid in full and they don’t think we matter. Don’t give them any business!!!!!
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Lowes - Fence installation

Lowes
#1118259
1.0
Details
After waiting over a month, calls made to Customer Service as well as Sales Mgr at store, we get a call on my voicemail from the installer that they will be coming to install next day. Thanks for the notice. So dissatisfied with Lowe's. More to come on deck installation. What a nightmare.
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Customer service
Staff

Lowes - In stall of doors and trim

Lowes
#1116120
2.7
Details
Wrong doors, damaged doors, trim and base boards not completely done, now they can't paint them, over a year has gone by, way over 14000.00 spent and this does not include all the new appliances, lighting, paint, ect. Now they half assed installed the door and trim ,and base board molding but can't find any one to paint it.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Warranty on 25 foot tape mearsure from lowes and from kobalt are worthless. I replace it one time hassle free now they are telling me they do warranty any more This is real BS'bs bs bs bs bs bs bs bs bs bs bs bs bs bs bs bs bs bs bs bs bs bs bs bs bs bs bs bs bs bs bs...
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Anonymous
Anonymous

Read the warranty. The warranty covers manufacturer DEFECTS. It doesn't cover you DAMAGING the tape in any way. Far to many people think their neglect and abuse of a product a...

#1135755
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FYI: If you need any home improvement work done buyer be warned do not use Lowe’s they play nice until they get you signed up then you automatically go to back burner so they can start other projects they over book jobs and never finish any promptly. They make all kind...
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3.0
#1135213
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We went into the Lowe's in Howell MI to purchase a kitchen sink and garbage disposal. The salesman that helped us told us that he would print up of what we wanted installed and said someone we contact us in 48 hrs. He gave us the paper work and we asked him several...
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4.2
I didn't like
  • Poor customer service dont deliver as promised
#1134522
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Second time in a month. First time was the aggressive worker in power tools. He was already mad because he had to come help me. Then he told me he would go find me one of those dewalt cordless power tool kits they had on sale, because their computer shows they have 4...
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2.0
#1134406
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We shop at Lowes a lot. We spend on average around $2000 a year at the Medford, Long Island store, #1189. Yesterday 11/18/17, THE LAST SATURDAY BEFORE THANKSGIVING, I went to Lowes store #1189 to purchase 3 plumbing parts at 11:36 AM. My first problem was their...
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Anonymous
Anonymous

"incompetent In my experience, people who use this word usually have little to no REAL self-esteem. They're very unhappy and have no problem spreading that to anyone around th...

Anonymous
Big Spender

A $500 purchase at a store that you shop at a lot but only spend 2k a year? Wow, why didn't they roll out the red carpet for you?

1.0
I didn't like
  • Incompetence
#1133894
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Delivery!!!!!! Lowes has a policy with delivery that they start in Pittsburgh and they work their way back to cranberry. So if you live a half a mile from the Lowe's in cranberry you have to wait all day long to receive your merchandise. Then, if it's raining or the...
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Anonymous
Anonymous

Do you think zig zagging back and forth through the delivery area is more efficient? If you were the last load scheduled you would get it even later due to the extra miles put...

#1133585
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Contact Lowes

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, NC 28656
Phone:
(800) 445-6937
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I went to the lowes store in tyler texas several times to talk about installing carpet in my new home. Everytime there was no one there who could help.. Or anyone who seemed interested to help.. I felt like a bother ! Finally a man took our phone number and said they...
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Anonymous
Anonymous

"Everytime there was no one there who could help..Or anyone who seemed interested to help.."Behold the result of corporate cost cutting. Lowes like many other corporate entiti...

#1133555
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