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Lowe's bathroom remodel leads to company wide problems. The good news is the low cost easy fix. My name is Jon Holtz-Revels, and currently awaiting the last thing our Lowe's bathroom remodel needs to be 100% complete. Shelves for the 84 inch tall linen closet cabinet. The first issue poor communication: Lowe's provides remodel cusromers with a Project Folder. This folder the customer is told will contian 100% everything we need the contractors...
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Anonymous

Anonymous I apologize for my spelling, was on my phone when doing this. At this time Brenda is trying t derail the situation with he said, she said. Brenda trying to play me and my spou...

#1013154
I have always preferred Lowes to Home depot and my lowes credit card was for 1500,yet I only ever used 900 at the most.The balance sits at 340.00 and I never missed one payment and also have NEVER payed the minimum balance.I am ready to purchase 5,000 dollars worth of hard wood flooring and have 4200 in cash.I went to look at their offerings and noticed my credit was reduced to 390 dollars?I was the victim of a person who had 8 credit cards in...
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2.6
I liked
  • Ease at picking what i wanted quickly
I didn't like
  • Employees lack of knowledge and lethargic approah
#1013117
Kitchen and bathroom remodel nightmare. They literally did demo in mid-October. As you can see from the photo(now feb 23), we still do not even have walls in the kitchen. Also, the debris is completely scratching the just installed floor. I have been in constant contact with corporate Lowes, but it's just excuse upon excuse. I don't think they care at all. The latest was that they claimed that a specialist was onsite and that our project was on...
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1.0
#1012937

Short Review for February 25, 2017

#1013615
I do not take my grandson to the dog park because he is terrified of dogs. Just left Hendersonville location. Could not shop due to the fact it seemed to be a dog park. Not service dogs I'm sure. How do you know they are not "cocking their leg" on a display? And I do not want to use a buggy with dog hair all over it. Needless to say what else is transferred to the buggy.
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Hot Point Washer And Dryer Review

#1008472
1.6
I submitted a rebate form for the appliances I purchased and they said the appliances did not comply with rebate which was not true.
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Short Review for February 13, 2017

#1007458
Bad customer service on warranty
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Short Review for February 11, 2017

#1006452
3.2
Purchased out of stock stove last Sunday(6 days ago) & scheduled for delivery today. They tried delivering floor model Monday. Now today they tell me they didn't know about delivery for today & cant do it til tomorrow.
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Lowe's bathroom remodel. The issues mentioned are at the Shareholders, Board of Directors, and CEO top levels. The person selling us on the job makes a promise 100% all exact direcrions for each part of the job would be in the PROJECT FOLDER. The project folder ended up having a generic todo list, and no exact dorections. Unless you think: "Move electrical outlet" an exact direction. The project folder was an inventory of the products we bought,...
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#1012673
On my way to Boston to bring a portable generator to my sister before the blizzard, I stopped at Lowes to purchase a Husqvarna snowblower thus beginning a saga of deceitful and contemptuous treatment that I felt needed to be shared with all. On Sunday February 12, 2017 when the Valley was beginning to be buried under over two and half feet of snow, I was made to wait three hours while a store salesperson repaired an assembly mistake on my...
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#1012600
Every time I shopped there it was a useless move.. they never have anything in stock. if i go there to do a project I have to go to home depot to get most of the material for the project they never have any thing in stock.. And there sales peoples are totally knowledgeable and tell you the wrong thing I will never go there again. Home depot also has Lower Prices Do not shop at Lowes it is a bad shopping experience. They have no customer...
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1.0
I didn't like
  • Lowes are liars
  • Employee abuse
#1012296
The Hotpoint dryer I bought at the Brandon, FL store takes 160 minutes to dry one normal load of wash. Absolutely awful product especially for the price. The installer crushed the tubing in the back when he installed it so I had to replace that too. But truly this dryer is driving up my electric bill. The clothes remain wet after 80 minutes. The dryer door is wet and filled with lent so I have to wipe it off with a paper towel every time. So,...
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Anonymous

Anonymous Sounds like the dryer is not venting, if it vetns through the wall cheack outside to see warm air is flowing out. If it vetns through the roof, you may be able to see the mois...

Anonymous

Anonymous I'd check and see if anything besides the tubing was crushed, sounds like you may have some blockage in the vent system.

#1012173
Just before Christmas 2016 I went to Lows and purchased an indoor dwarf palm in a beautiful pot for $50 as a Christmas gift for a close friend. A couple of weeks ago I discovered that the plant had died. I returned to Lowes and was told that they had to have a receipt, the exact date of purchase and any way it was my fault as the plant had obviously died because it had not been watered properly, which by the way is an insult and a lie because I...
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I didn't like
  • Lowes are liars
#1011800
DO NOT BUY CARPET FROM LOWE'S. We bought high dollar carpet from Lowe's weeks ago, made our first payment, and then on the day the carpet was to be installed, no one showed, and no phone calls or any form of communication to let us know what was happening. I called the local store and the national number, only to be stonewalled with "we will have to look into the situation in the morning". Finally the installer called, which was a slap in the...
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I didn't like
  • Unbelievably poor service
  • Telephone customer care
  • Not having any communication
#1011348

Contact Lowes

Headquarters Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, NC 28656
Phone:
(800) 445-6937
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Had several things I needed to get throughout the store, and even though I shop at the Lowe's in Grand Rapids frequently, still needed help finding a couple things and could not find anyone to help me. Took me long enough but got what I needed. Had to use the bathroom and found a mess in a stall. Rest of the bathroom was dirty and no toilet paper or soap in one dispenser. Found an employee on their phone in the hall and told her. She said she...
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2.3
#1011013