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August 19 2018 went to Lowe's for a snake for my drain in my shower I went to the section with the plungers and asked a Lowe's worker he responded he is new to the section and he doesn't know where to find a snake so after wandering around I asked another Lowe's worker...
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Anonymous
SA

You can browse every aisle in the store in under 10 minutes. It took an hour? Maybe your dad is just a ***. Sounds reasonable.

Anonymous
Anonymous

So, every employee should know where every single product is in the store, at all times.That is on average 15,000 individual item numbers. I hope you provide the same amount o...

#1089726
Reply to reviews
DO NOT BUY Appliances from LOWES or obtain service contracts for A&E Factory Service. TIME for a Class Action Lawsuit When we bought our new house, we decided to pull out the stops and buy ALL new top of the line appliances from Lowes, and also purchased the FULL...
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Anonymous
Anonymous

What Lowes and other retail stores don't tell you is that you can also buy service plans from the manufacturer of the appliance. I haven't purchased an appliance in the past 1...

1.7
I liked
  • Some of the staff
I didn't like
  • Customer service received
  • Lack of response from corporate lowes
#1089120
Reply to reviews
I have never been in a store where the workers are more disrespectful and lazy. Not only is it hard to find anyone to help you in the store but me being six months pregnant, I had to chase down a worker just to ask a question. I tried calling customer service, the...
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Anonymous
Anonymous

You are shopping in a big box store. You won't get the service you will in an Ace hardware store or a local appliance store. If you are looking for low prices the big box stor...

1.0
#1088861
Reply to reviews

Lowes - Awful

Lowes
#1088987
1.1
So many purchases with Lowes in Rochester NH and so many issues . Dented appliances over and over. Customer service awful. Almost threatning. Time to move on.
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Lowes - Package that I ordered online

Lowes
#1088263
1.0
Package that I ordered online when I went to pick it up they couldn't find it had to wait over an hour so they could find it I don't think I will be ordering anything online again
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Lowes - Lowe' has no 25" tape measure s on the shelf

Lowes
#1088092
4.7
I was told they would not warranty any more kobalt tape measures so much for their lifetime warranty.
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Lowes - Unhappy employees, unhappy customers

Lowes
#1087713
2.2
No body looks happy working at lawes and they are not helpful to customers because of that. Last week an employee got so upset with her supervisor, she cried. No body answers the phones, when you need something their respond "what do you want?" Instead of "may I help you" i am not happy with them at all but unfortunately i have to shop there because i had to:(
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I would recommend NOT getting your appliances from Lowes unless you have at least 4-6 months before needing them AND don't mind being lied to repeatedly. Apparently my definition and Lowes definition of guarantee are not one in the same. They will also guarantee you...
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Anonymous
Anonymous

Did you order Samsung or LG appliances? If their local and national warehouses run out of stock new stock has to come from Korea. If you ordered colors other than Stainless St...

Anonymous
Anonymous

What was the brand of Appliances you purchased? Are they on a active back order?Did you order them during one of the larger sales. Lowe's keeps no more then 2 rolling weeks w...

#1088177
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Lowes - Kitchen remodel  & design
Almost 3 months ago this hellacious process started. The tear out and install should have taken a month at most. I have drawers that hit the handles of opposing drawers which prevents them from opening up all the way and I have TWO different styles of cabinets!! I...
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Anonymous
Anonymous

I understand your anger, truly.What I will say is simply this... the old adage of " you catch more flies with honey then with vinegar" could not be more true.Keep consistent, ...

1.0
I didn't like
  • I described it already
#1088136
Reply to reviews
Lowes - Kraft Maid kitchen cabinets are junk!
Lowes - Kraft Maid kitchen cabinets are junk!
We purchased a complete kitchen from Lower', who sold the Kraft Maid cabinets. We bought the cabinets from a sample door at the store. When the cabinets arrived at our home, they had many defects as well as obvious cracks at the mitered corners that affected the looks...
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1.0
Middlefield, Ohio
I didn't like
  • Quality or cu
  • Customer service
#1088096
Reply to reviews
Ordered ceiling planks by armstrong. We went to pick up at lowes. They rolled 19 packages of runned over open boxes, some smashed and you could see broken planks. They headed out to our truck but I stopped them. I was furrious! They actually thought we would accept...
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Anonymous
Anonymous

Yes because you would of been perfectly happy with being told... "sorry sir but the PO you ordered for X product came in damaged, unfortunately we will have to reorder, and it...

#1087958
Reply to reviews
After months of planning with the designer , I finally ordered my kitchen in Beginning of July... I paid of $12000... for cabinets and appliances. I was told the demo and instal would be around 1200$ Turns out they wanted over $5000. Alone for the demo it was 2300$......
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Anonymous
Anonymous

Do you really think a CEO of a nationwide company has the time to answer consumer complaints? Life just doesn't work that way. If he had one customer per store each week seeki...

Anonymous
Anonymous

Is the CEO's name really Mr. Nitblock or is this your idea of sarcasm to get the result you demand?

1.0
I didn't like
  • Have never had worse
#1087001
Reply to reviews
I purchased tile flooring and was told a few weeks after I had not ordered enough and would have to pay more to get the remainder of the tile. I questioned the employee about the square footage THEIR installation contractor quoted. I was then told I had ordered enough...
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1.0
#1086878
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Contact Lowes

Headquarters Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, NC 28656
Phone:
(800) 445-6937
More
I give you this detail in the hopes that someone in upper management will read this and correct the problem. Here we go, on Saturday, August 12 I've visited Lowe's on Inwood Road in Dallas Texas. I needed a few specialty bolts and took them up to the cashier. The...
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Anonymous
Anonymous

I've learned a few things about shopping since stores stopped placing price tags on merchandise. The most important is that if it doesn't have a barcode the cashier can't scan...

Anonymous
CNaibn

No, it's not the customer's responsibility to have products properly marked, but it is their responsibility to accept that they have no right to get upset when it takes the ca...

2.2
#1086759
Reply to reviews