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Employee was leaving out of restroom and I asked who the manager on duty was. She said she didn't know. I told cashier at the register about nasty bathroom and he said he would let manager know. I continued on to look at a refrigerator and decided that I didn't need to...
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Anonymous
Anonymous

Not their job.

2.3
Kathleen, Georgia
#1116088
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Trying to find lowes survey is terrible, get it fixed, I will start going to home depot where their surveys work great!!!! bad service. {{Redacted}}
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Anonymous
Anonymous

OP:I was able to find their survey on their website, and it was not terrible to find.So exactly how were you not able to find their survey on the website?So your complaint abo...

#1115791
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My dad spent 6,489.00 on carpet and 2,907.00 on laminate floors for his kitchen. It's been 6 weeks. The carpet and kitchen floors were paid for at time of the purchase. No one calls from Lowes to let us know when the carpet or laminate arrived at the store. I had had...
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1.0
I didn't like
  • Delivery was postponed 3 times
  • Lack of delivering product i paid for
  • Not being honorable in business and promises
#1115739
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Lowes - In stall of doors and trim

Lowes
#1116120
2.7
Details
Wrong doors, damaged doors, trim and base boards not completely done, now they can't paint them, over a year has gone by, way over 14000.00 spent and this does not include all the new appliances, lighting, paint, ect. Now they half assed installed the door and trim ,and base board molding but can't find any one to paint it.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Lowes - I’ll never go back

Lowes
#1115908
Gautier Lowe’s is a joke. Very non professional.
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Lowes - Paid fee and was told I could have it the next day,

Lowes
#1115376
2.5
Details
Three days later no delivery. Made many calls but had to go to the store. Computer shows the date which was the day of delivery I had to stay at home for 3 days waiting for delivery if I had not went to the store probably still be waiting.
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Customer service
Product or Service Quality

Lowes - Horrible service

Lowes
#1112936
1.0
Details
Went to lows on35 south San Antonio at 6pm no one in appliance department asking for help waited 40 min no one went and ask a old gentleman he said I needed to wait he wk plumbing and very rude person he said there is no one working this hours I got upset and left and bought my appliance at another nice more manner store
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Customer service
I was shopping in the Lowe's in Durant Oklahoma looking for tin for my barn when I got back ther they'd sold out of 10 ' tin there was a price of $6.48 a sheet normally $14.48 a sheet I asked the young man working there if they had any more and he said no I said would...
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Anonymous
Anonymous

Huh?

1.0
#1115505
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I bought a washer from Lowe's and took the day off from work the day it was delivered. Found out that the washer was to wide to fit through the basement door but I didn't know this at time of purchase which the attendant didn't indicate there were different sizes to...
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#1115434
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Went to local @Lowe's Home ImprovementPottsvillePennsylvania (store #553) today to finalize $845 kitchen floor installation. Not only was @Lowe's providing the material but also the installation. I was told that I'd be called to pick up the material once it arrived....
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Anonymous
Anonymous

Yeah those self service DIY store really suck when it comes to providing service, don't they?

3.5
#1115169
Reply to reviews
I was told at a Lowes retail store that non-service dogs are allowed in their stores so long as they have a leash. I explained that I am allergic to dogs and allowing more dogs in the store is bad for me and that I will no longer shop there if this is really the...
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flippette
flippette

They are not going to change corporate policy for you. Get real .

Anonymous
Anonymous

The dogs aren't in your house or in a confined space with you. If you can't handle encountering dogs in public places have you talked to your doctor about medication to help w...

I didn't like
  • Allow non-service dogs in store
#1115031
Reply to reviews
during the last lowes promo there was a discount for the holiday weekend. I needed a stove so I went to your store number 4707 in Goldsboro nc. I found a stove I liked and since I saved so much and was happy I decided to buy a dishwasher which I liked. during the sale...
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Anonymous
Anonymous

Sound like you like to exaggerate a lot. You spoke of talking to a couple of assistant store managers in the beginning of your complaint but were on a crusade against 100 by t...

1.0
I didn't like
  • Customer service received
#1114737
Reply to reviews
made my payment 2 days late and was charged a $25 late fee on a balance of $29. Wont be doing business with them anymore, Home Depot has better prices than lowes so I will shop there instead. Too bad, I have been a customer of lowes for over 20 years. They don't seem...
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Anonymous
ASWEFGNen

Spend more time managing your finances instead of typing sentences to fill up a space quota. You have no right to complain, deadbeat.

h.kitchener
h.kitchener

You have no reason to complain. You were late and they charged what they usually charge to financially irresponsible people. Yes, go elsewhere.

1.0
#1114526
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I FIRST BOUGHT A NEW WASHER & DRYER ON SEPTEMBER 6TH THEN THE NEXT DAY I CHANGED WHAT I WANTED TO ANOTHER BRAND HIGHER IN PRICE, I WAS GIVEN A N DELIVER DATE, WHICH DID NOT HAPPEN THEN I WAS GIVEN ANOTHER DELIVER DATE WHICH THEY BROUGHT OUT TWO DIFFRENT COLORS, THE...
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Anonymous
Anonymous

Good grief, OP, must you shout in all caps?

2.8
I didn't like
  • Bad customer service and rude manager and installer
  • Wrong product delivered
#1113644
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