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they sending my mower to this company to get it fixed and I will have to pay them to fix the mower, one guy said the mower was covered but when the girl put it in computer I would have to pay to get it fixed. I bought a warranty when I bought the mower for 3 years. I...
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#1066468
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Lowes built a deck for my wife and I about 4 years ago I should say they tried to bad work right from start they installed crooked posts warped boards they fired worker another Lowes carpenter was sent over he said deck needed to be completely redone in order for deck...
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#1066230
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Lowes was a huge disappointment this morning. I go in for a simple shower flange. They are out of stock. No big deal. I was going to order online. The web site wanted to charge me $5.99 for delivery. The hispanic guy in the plumbing department told me to use their...
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Anonymous
Anonymous

Store managers have a lot to do. She may have been in a meeting, on the phone or handling other matters. You could have waited who knows how long for her to become available o...

Anonymous
Anonymous

So they tried to help you out on the QT, save you some money and this is how you react. Waaaa, I want a receipt. This is the exact reason people do not want to bend rules for ...

1.0
#1066126
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Lowes - Customer service

Lowes
#1065841
2.7
Had to run around store looking for help, mentioned to sales associate that some items were not priced, his response was, we don't have time for that!
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Lowes - Website lies

Lowes
#1064708
1.3
Ordering online for delivery WILL NOT be the next day!!! Make sure to call the store. Delivery is usually backed up a month.
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Lowes - Leaking toilet

Lowes
#1063830
Had 2 toilets installed by lowes installation service approximately 3 weeks ago. 1 started leaking from the water supply line. Called a reputable plummer. Told us plastic line was cracked and not tightened enough on both toilets. Also tank and bowl were not tightened properly. Will not use lowes installation companies again.
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Lowes - Unprofessional

Lowes
#1060892
4.2
Had a contract to do our roof. Did it in 2 days but on second day came home to find workers family members with children sitting on my front lawn! Fiesta time! Also had a hard time getting the info for our insurance company. This was Lowe's in Sanford NC
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On June 24th I went to YAKIMA, WA LOWES to purchase a dishwasher. It was obvious that the man at the register was beet red and mad at someone. He could not get my VET discount to activate and told me I had to forget it and get registered properly tomorrow. I told him...
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Anonymous
Lowes Employee

When you complain online via the Lowe's website or call the 800-44-LOWES # they generate a ticket - a CCIC - that's sent to the store's management team to follow up on within ...

Anonymous
Lowes Employee

First, Im sorry you had that horrible customer service experience with the company. That is not something we enjoy hearing. What I can tell you, these are extremely turbulent...

4.2
I didn't like
  • Very upset and will give home depot a shot for awhile
#1065712
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Went to Lowe's in Framingham MA to purchase a Pella patio door with installation. Went to door and window dept. associate told me that if I wanted them to install the door they would have to come out and measure the opening. I agreed and paid the $35.00 fee for this...
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1.5
#1065595
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While searching for entrance to hardware tools section, I walking turning right to the entrance when I encountered a staff member walking toward me. I attempted to walk to his left assuming he would walk to his right but he stopped, blocking me from proceeding with out...
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Anonymous
Anonymous

Sounds like you turned a corner into the aisle he was walking down. No being sure what you were going to do he stopped walking. Sounds like a logical thing to do. Not his faul...

Anonymous
Anonymous

You sound a little crazy. Please read what you wrote and clarify. Somebody was in your way and made a noise. You think this qualifies as some kind of issue that entitles yo...

4.3
I didn't like
  • At this location
  • His total lack of concern for my needs
  • Lack of responsibility
#1065430
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2 month's so far, scheduled for a deck quote. The guy never called or showed up up after a 3wk wait to quote! We called 3x after 2hrs late, no answers from Lowes, was given the estimators # he would not answer 4 phone calls or a voicemail. Had to schedule again days...
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1.0
#1065326
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I have purchase a washer & dryer from Lowes in June 2017 recently . The delivery people from Lowes deliver for me was very bad . The machine that I got was new . They scratches during delivery & The Pedestal they deliver for the Washer was wrong item . Me and my wife...
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h.kitchener
h.kitchener

Well, "uneducated people" also post complaints to this site, too given this post's English composition.

#1065131
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ORDERED ONLINE FOR A DELIVERY. AFTER A WEEK I CALLED TO SEE WHEN MY ORDER WOULD ARRIVE. THE CUSTOMER SERVICE REP SAID IT WOULD TAKE A MONTH FOR MY ITEM TO COME IN. THE SITE WAS SHOWING THE STORE HAD 8 IN STOCK. I CANCELLED DELIVERY AND DECIDED TO PICK IT UP. I CALLED...
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#1064489
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The website and store pointing fingers at each other for botched appliance delivery. Guaranteed 24 hour contact was late, so what does that even mean? Website chat person said my day was available, but they claim the chat person has no real authority. They tried to...
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1.1
#1064343
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