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We purchased a range on 12/17/17 with the help of Pat. He was very helpful and courteous. He told us we had to pay for it at any cashier. When we went to check out there was a line of 20 people waiting at ONE (1) cashier open! Those lucky enough to check out themselves...
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3.8
I liked
  • Sales associates
  • Varity
I didn't like
  • Waiting in line to cash out at 1 cashier that was open
#1150340
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Happening now. Still no reply from Lowe's. I have removed the old appliances so I am stuck. The 3 numbers for the delivery company all had the same recorded message but finally got a call back asking how the delivery went but there was no delivery. They said they will...
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1.0
#1149810
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I never do this, but I am done! So on December 3rd after doing my research I ordered a washer and dryer on lowes.com since it would be delivered in 2 days, well the day after I placed my order the delivery date was set for the 13th I called to see why and the band and...
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1.0
#1149490
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Lowes allowed multiple fraudulent charges on my account

Lowes
#1149511
1.0
Details
Lowe's allowed multiole fradukent charges, over the phone orders, to my bank account!! I am talking two $600+ orders and two $200+ orders only seconds apart. How is this??? Is Lowe's in on this as they do nothing to help or stop tye processing of the pending charges!!!
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Customer service
Exchange, Refund and Cancellation Policy
Staff

Lowes - Appliances

Lowes
#1145669
3.0
Details
Noting but problems. Delivery are not experience people. They fired people who could install your appliance. Now just have delivery. And keep fingers cross if they can hook it up.
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Customer service
Layout of Store
Price Affordability
Staff

Lowes - Don't do it!!

Lowes
#1145349
2.2
Details
Just don't do it!!!!!! Save your money and time!!!!
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
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Value for money
Warranty
Website

Lowes - Westboro MA store is a disgrace

Lowes
#1143436
1.4
Details
Westborough store is a JOKE. The management should be ashamed of themselves. It is mind boggling that they still have jobs. Never return phone calls, always “on lunch”. Absolutely no customer service. An absolute disgrace.
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Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Purchased a refrigerator on Nov.18th and was told it would arrive on Dec. 14th. On Dec. 14th, I called to confirm the delivery, because no one called with a window. Was told it was back ordered again and I would have to wait until Mid. January. Later that evening (Dec...
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#1149260
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I've got a Lowe's Gift card. When I tried to use it to make an online purchase, I was told I needed to provide a PIN and in the PIN box it said "Optional". But it wasn't. The ? Info button said the PIN was on the back of my card to the right of the card number. The...
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Anonymous
Helping the helpless

You pin is under that decal, you twit. Scratch it off.

#1149007
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12-15-2017: Local Lowe's website (Glenmont, NY) stated there were 8 CR2025 Lithium batteries in stock located in Aisle 4 Bay 18. Drove to store to purchase product and to my surprise Aisle 4 Bay 18 had flashlights and related products. Worker guided me to front cashier...
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h.kitchener
h.kitchener

I learned a long time ago to never call a store to see if something is in stock as you usually get the wrong answer. Best to get in your vehicle and check it out yourself. Tha...

2.3
I didn't like
  • Do not seem to know what is going on or care
#1148975
Reply to reviews
1.) I purchased Energizer batteries for $15.14 since there was a five dollar rebate displayed in the packaging. Coupon reads as follows: "Get a $5 Lowes gift card by mail with your $15 Energizer battery purchase". That is all you can see from the packaging view. Once...
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2.4
I didn't like
  • See coment
#1148128
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I want to file a complaint for your #3352 store. The many calls I have placed to resolve my issues with them, either are unreturned or I have been hung up on. I want all of my money back immediately. Not in the form of store credit as we will NEVER shop in that store...
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1.8
#1147835
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I bought a 5 gallon water jug at Lowe's they charge me almost $7 for the deposit and when I went to return the bottle to get my deposit back they told me they don't accept the bottles I can only exchange it for a full one. Why do you call it a deposit if you don't get...
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Anonymous
BGAs

Well actually they DON'T call it a deposit. You did. It's a discount on a filled bottle for turning in an empty one. The sign on the display even says "This is not a deposit p...

3.5
#1147560
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Contact Lowes

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
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A few weeks ago we ordered carpet from Lowe's. When we got home, we checked the receipt as the price just didn't seem right. They overcharged us on the padding by a few hundred dollars. Went back to Lowe's and had them readjust the price to what it should have been. No...
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Anonymous
Anonymous

no kidding? Don't buy carpet from a discount DIY warehouse? Sounds like a good idea. I'll buy from a real carpet store and get better customer service. But wait? There are no ...

2.5
#1146855
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