Went to Lowes Presque Isle, Maine yesterday to locate a replacement part for my snow blower.
asked the young lady at service desk if lowes could order me a hex shaft for my snow blower. She said she would have to call Bill because he ran that department.
I listened to her conversation; can we order a replacement part for a snow blower?
Her question to me; sir did you buy your snow blower here?
My response: no
Her answer: sorry, we can order your part.
This Bill person never asked what type of snow blower it was or what part I needed.
I was dissmissed, like a piece of trash and now my biggest regret is the $13,672.00 I have spent at Lowes sense it opened here in Presque Isle, Maine
By the way, Lowes does sell the type of snow blower I have.