Not resolved
1.6
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
0 comments

lowe's store in Clay N,Y, very poor customer service and even poorer management customer service, they are driving all the top employees out of the store for better jobs and replacing them with part time people that don't no anything or don't even care to help a customer, I will no longer shop this store until the store manager and the rest of upper management are replaced,the final straw was with a manager named Todd the guy is not only rude but dumb thank you lowes for running a good store and thank you for letting me spend my money now at home depot.

Product or Service Mentioned: Lowes Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $5000.

Preferred solution: fire the store manager and fire all the assistant managers.

Lowes Cons: Store manager or assistant manager todd.

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