Lowes
Reviews and Complaints
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Verified Reviewer | Fairfield, VirginiaDisregard for addressing concerne
on march 13th I made an in store purchase of a Midea refrigerator at Store #0247.The idem was delivered as promised the following day. Right away we noticed the door was dragging and shortly thereafter we found the crisp bin was not cooling properly we notified the store and understood and promised to bring another refrigerator.
we were given a time on wednesday for a delivery between the hours of 8am to noon it didn't happen so i contacted them and was told there would be a delivery between 12 and 4. at 10 minutes to 4 nothing happened so i called again and was told it would be here between 4 and 6. 10 minutes to 6 they clled and said the delivery would take place on Thursday between 8am and noon. Again no delivery.
After 9 attempts on Friday i asked to speak with a manager and was told by an associate that he was in a meeting and she would give my message when the meeting was done.. to this day i have not heard from anyone at the store
Unhappy
Did not recall old phone nbr;
User's recommendation: if you get new info, correct it on web before going shopping
Re: availability of advertised product
- On line service needs work
- I like lowes
- On line service needs improvement
Preferred solution: Deliver product or service ordered
Sold dryer out from under me...
User's recommendation: *** NO!
My plate has been expired since March 7,2021 they have not resolved problems yet
User's recommendation: Salesman is dishonest promises to give a rebate
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor installation
- Company sucks
- Product ignorance
Preferred solution: Price reduction
User's recommendation: Don’t have Lowe’s install!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI am a senior citizen and I was scammed
Preferred solution: Full refund
User's recommendation: Be careful out there, especially senior citizens. If something sound too good to be true, it probably is!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Clinton Township, MichiganFlooring installed
- No satisfaction
Preferred solution: Full refund
User's recommendation: Do not use Lowes installers. or therecharge. They will not back you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Portland, OregonComplaint About Receiving Merchandise Card
Warranty
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWould like a question answered.
Preferred solution: Let the company propose a solution
Charged $885 for appliances but never delivered 4 mo ago
- Hard to find any
- Unwilling to help
- Like most large companies being unable to make a complaint
- Online customer service are unresponsive
Preferred solution: Full refund
User's recommendation: be
Improper use of department name
User's recommendation: Stay away from Lowes customer service dept. The only one that has a good one is in Mebane, N.C. They are very polite and helpful.
Paid for service never followed through.
User's recommendation: Make them take it when they drop off
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LOL... that's what you get for being stupid.
One would think a senior citizen who has been on the planet forever and a day wouldn't be dumb enough to fall for this nonsense. Thanks for your stupidity report.
I would consider contacting the issuer of your card and request a new account number. Now that you have given your Visa account number to a scammer who now know that your card works you may soon see additional charges showing up on your account.
Companies don't generally hand out $100 gift cards for completing a survey and if they did they sure wouldn't charge you $19 to send it to you. Don't even bother opening e-mails like this.