Lowes
Reviews and Complaints
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Verified Reviewer | Inverness, FloridaRepair of dishwasher
Preferred solution: Let the company propose a solution
User's recommendation: will not at the present time
Unhappy with deck project
Preferred solution: I want my deck completed and should get a discount after all this
User's recommendation: Don’t go through Lowes
Lowes wouldn't honor the warrenty they sell with there 24 volt Kolbalt drill
User's recommendation: Don't buy tools from lowes. They don't honor their warranty.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Grand Junction, ColoradoTerrible Customer Service and Fraud
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWould not raise my credit.
- Store organization
Preferred solution: Give me a credit limit that my net worth, credit history, and credit score deserves!
User's recommendation: Don’t waste your time with Lowe’s and Synchrony Bank
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLowes Rebate Scam
Preferred solution: Send me the $250.00 rebate, as I am entitled to it and have complied with the terms for it.
User's recommendation: Home Depot
Floor installation
- Products
- Products offered
- Service
User's recommendation: let me emphasize this do not use these people thats putting it nicely
Extremely Disappointed
On yesterday April 10, 2021 at approximately 230p we were attempting to check out at the register. Now mind you Lowes has always been top of my shopping list for all of my home improvement endeavors, but yesterday was the most disappointing day with me for Lowes shopping.
There were only (2) lanes open in the entire store, one outside and the other inside with lines even longer than what you might experience in TJ Maxx. My husband and I did something we never do, but we left our basket right where we stood. Id heard that Lowes was cutting people and hours, but this is totally unacceptable.
I guess well need to turn to Home Depot - I really hate that, but customer service means a lot to us. This store is located off Seigen Lane in Baton Rouge, La.
So Lowes please get it together!!!
Angry about horrible service
User's recommendation: Never use lowes
Delivery issues
Carpet service
User's recommendation: Buy from a carpet store
Dis agree on carpet installation pricing and being a loyal customer feel cheated and taken avantage of
User's recommendation: Get all the details on the sq ft pricing and ask for the option of getting seems.
Gnavydad59@***.com
User's recommendation: Stay away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCarpeting nightmare
Preferred solution: Compensation for damages. Woodwork need to be refinished and furniture needs to be repaired
User's recommendation: Don't go to Lowes. And let them know you're going to home depot instead.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhy do I have 2 charges ($299.83) for 1 item (2/1 and 2/7) on my pending charge statement?
Preferred solution: Explanation and 2nd duplicate charge removed
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Did the contract say you had 3 days to cancel ? 3 day cancel does not apply if you call for the salesman to come out.
So in this case that doesn't apply.
If they came out with out you inviting to come out it may apply. Did the contract say a certain time for the project to be completed you are bound by that.
Yes, the last page of the contract says I have 3 days from the date signed to get out of project. That was dated 7/23/20.
The projected build date was written as 8/23/20 with an estimated completion date of 10/23/20. Because completion date is an estimate, I’m not so sure that would get me out. I tried canceling on 10/25/20, and it sounded like No one knew what to do. Lots of they needed to talk to their manager.
Plus, I was told project was going to start next week. I figured I should stay since they came this far and we were so close to getting it done. That was the end of October. They even scheduled the Lowes delivery guy to drop off on 10/31/20, but something told me to not except the offer till things sounded more solid.
Well, things started to sound more solid and the person I was working with scheduled the delivery the beginning of last week because they were going to start the end of last week which then got pushed to today, and has now been pushed to next week. I’m really at a loss because I have waited so long and feel we are almost there, but I have had this feeling since October.