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0 comments
1.0
Details
Receiving a delivery from Lowe's was worst experience ever. During the 5 days of this process, they would schedule the delivery and then cancel on the day it was suppose to happen. This would be an ongoing process and showed no care about it. They would come up with...
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Author
Location
Paterson, New Jersey
Reason of review
Problem with delivery
Review #1127291 is a subjective opinion of poster.
1 comment
2.2
Details
Ordered french doors for our sunroom and was disappointed that I couldn't have the full glass because we needed a dog door installed. The gentleman in the store was nice and showed us the dog doors available and helped us pick out the right size. (This required my...
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Anonymous
#1390418

Most millwork companies hanging doors do not install dog doors. The dog doors are usually something you purchase and install yourself of have a contractor install. I could see...

Author
Location
Athens, Alabama
Pros
  • How helpful and kind the salesperson on the floor was
Cons
  • That the management implied i was lying
Reason of review
Poor customer service
Loss
$130
Preferred solution
Deliver product or service ordered
Tags
Review #1127015 is a subjective opinion of poster.
1 comment
Lowes offer free installation on there carpet. Sound good but what they don't tell you is that they over estimate the amount of carpet needed. We paid to have them come out and measure the needed carpet which i knew about up front. But when the carpet estimate came in,...
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Anonymous
#1390403

Im not going to speak to your situation specifically. At times there is greater waste in product with carpet to minimize how the product is seamed together. At time the only ...

Author
Reason of review
Pricing issue
Review #1127001 is a subjective opinion of poster.
0 comments
Purchased a clothes washer from Lowes on 11/5/17. Was told that someone would call and give me a 2 hour delivery window. Delivery called and said they would be at my house in 5 minutes. I was still sleeping. When they got to my house, they did not want to move my...
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Author
Reason of review
Poor customer service
Loss
$450
Review #1126922 is a subjective opinion of poster.
0 comments
Ordered online, said it would be available that day for delivery, it wasn't. I was then contacted by a Lowes rep, told me it would not be ready until November 2. Waited to get some kind of confirmation if the delivery details. Nothing. I contacted them. Very polite...
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Author
Reason of review
Order processing issue
Review #1126799 is a subjective opinion of poster.
0 comments
1.0
Details
From the time i walked into the appliance dept of tge Oneonta NY Lowes store it was terrible. First thing, of course there was no one on the floor..There were other customers waiting as well. Finally after waiting 15-20 mins i saw someone. I ran over to get his...
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Author
Reason of review
Poor customer service
Review #1126479 is a subjective opinion of poster.
0 comments
1.9
Details
We ordered a fridge/freezer 6 weeks ago to replace the old one which got fried when electricity came back after the hurricane. When the first fridge was delivered to our house, they loaded the old one on their truck and despite my husband's warning that the lift...
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Author
Location
Bradenton, Florida
Reason of review
Problem with delivery
Loss
$600
Preferred solution
Deliver product or service ordered
Review #1126472 is a subjective opinion of poster.
0 comments
1.0
Details
The last attempt to speak to someone about my order and future order was so frustrating that I asked to speak to a manager and was refused access to him/her. I have to go to the store to get results. I get put on hold, get disconnected, don’t get return calls. How do...
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Author
Location
Sunrise, Florida
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
Just call me so I can finish this order and be done with this company forever
Review #1126448 is a subjective opinion of poster.
0 comments

Lowes in Oneonta, New York - Delivery service a joke

1.0
Details
Was given 8:00 am delivery time only to have it changed to 3:30-5:30. Spoke with manager about getting earlier time due to family plans so she changes it to 2:00-4:00. Now changed from 3:30-5:30. So much for my plans. Sick of hassle I get to just get what I paid for delivered. I will no longer do business with them. Do not go here unless u want a hassle. Thank you lowes for screwing up important plans. They do not care for their customers...only their money.
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Author
Location
Oneonta, New York
Reason of review
Problem with delivery
Review #1126163 is a subjective opinion of poster.
2 comments
Paid a minimum payment on October 27, when it was due. Paid off the entire balance on November 2nd. Was billed an $89.23 interest charge on November 3rd. {{Redacted}} I AM NEVER SHOPPING AT LOWE'S AGAIN.
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Anonymous
#1387687

Where do you plan on shopping that it will be any different? If you don't pay the full balance by the due date, which you didn't, you owe the interest. Look like you are the o...

Author
Reason of review
Problems with payment
Review #1126074 is a subjective opinion of poster.