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Lowes in East Point, Georgia - Ms. Latrell is Repeat rude cashier in garden center in Camp Creek store

3.7
Details
There is a cashier in the Garden center at Camp Creek store in East point, called " Latrell". I'm a very loyal, repeat customer and she is the only employee in the garden shop that is ughhh... Irritating. She doesn't greet you initially, looks at you when walk in like you've got 3 heads. Ask her a question, she gives you an attitude in half. When she checks you out always acts like she's doing you a favor and looks mean, unwelcoming, no smile. How she got the job, I don't know. She always be talking to other employee gossiping in front of customers, ignoring you while she checks you out. She need some customer service training badly. They need relocate or retrain her because even the vendors smile answer questions and most importantly thank you for your hard earn purchases. My neighbor shops there and mentioned they had to report her to management before. Obiviously, nothing was done because she is still there in garden shop, messing up your garden shopping experience! If she continues to be there, myself and others say they will stay away and go elsewhere. Cause it's too much to deal with!
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Review
#910964 Review #910964 is a subjective opinion of poster.
Pros
  • Variety and quality of plants
Cons
  • One cashiers attitude
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Lowes Customer Care Review

3.9
Details
Worst customer service. NEVER a manger on the floor always in the office. The money is made on the floor. Will shop Home Depot from now on no headaches there at all they love to help you
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Review
#902333 Review #902333 is a subjective opinion of poster.
Reason of review
Poor customer service

Lowes Delivery Service Review

3.8
Details
Horrible drivers service. Promised do early morning. 12:35 still not here. Called. They went to the wrong address, even after calling me this morning and I told them their GPS was wrong. Caller said driver STILL used GPS? Smart!
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Review
#900859 Review #900859 is a subjective opinion of poster.
Reason of review
Bad quality

Lowes Manager Review from Yonkers, New York

3.5
Details
Vincennes Indiana What a sorry store. It was full of happy hard working employees a year ago. Well that's all over. This so called store manager Martin Wagner has destroyed the entire staff. I have heard & witnessed horror stories from longtime & former employees. With all I've personally witnessed & add on employee abuses, this so called manager continues to VIOLATE FEDERAL LABOR LAW & EXTREME VIOLATION OF EMPLOYEE CIVIL RIGHTS. Evidently HOME CORPORATE OFFICES are not aware of his extreme abuse of power. I've watched many friends & friends children's schedules disappear from one day to the next. Schedules changed in mid shift. Longtime loyal employees lives being flipped just because he thinks he can. Guess what I'm going to encourage every single person I know to file a lawsuit or join a class action against this out of control Nazi. Several that have experienced a medical issue have been treated as if they are at fault, then their schedule is modified to the point of nonexistence or to the point they quit. Due to this one horrible manager I will propose a full on boycott of this store , there are plenty of other stores to purchase the exact same products at just steps away. This is a very sad situation that has been allowed to happen. Shame on you. Shame on you for allowing this loose canon reek havoc on good people & a loyal community. 3 assist store managers have quit since this man has arrived. Once a store full of happy loyal employees that loved their job, loved the company. To despising it. Something is seriously wrong. My suggestion is a full investigation. And speaking with current & past employees without Martin's threatening influence hanging in the air. Regards An Extremely Angry & Disappointed Former Customer. AGAIN YOU SHOULD BE ASHAMED.
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Review
#900541 Review #900541 is a subjective opinion of poster.
Reason of review
Poor customer service
3.5
Details
Lowes - Paint Review from Colorado Springs, Colorado
My Husband and i bought Paint yesterday at Lowes (2 Gallons).He painted all the Edges with the first Gallon and then used the second Gallon on the Walls.It was obvious once the Paint dried that it was not the same Color.No Problem,Things happen-so he went back to the...
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1 comment
Anonymous
#1335708

I take it you have never bothered to read the instructions printed on the paint can. It will tell you when using multiple cans to mix them together.

If you have ever watched paint being mixed various amount of colorant are added to the can and may be a very small amount and a few drops can make a difference.

The machines used for adding colorant are pretty good but it's possible to see a slight variation from one can to the next. Mixing the cans will give you an even color.

Review
#892759 Review #892759 is a subjective opinion of poster.
Product
Reason of review
Not as described/ advertised

Lowes Customer Care Review from Ridgeland, Mississippi

3.7
Details
I just left Lowes here in McComb, MS after purchasing over $100 worth of merchandise. The young man who was a cashier was very rude and did not say "Hello", tell us the total or at least thank you and have a good night. This makes me furious when the people who work there act like you don't matter and are not pleasant to their customers. We drove 30 minutes to come to Lowes when their was a Home Depot 3 minutes closer. Don't they realize that if it wasn't for the public patronizing their place of business there would be no LOWES!!!
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Review
#888604 Review #888604 is a subjective opinion of poster.
Reason of review
Poor customer service

Short Review on July 14, 2016

3.5
Details
Same thing with me. I have my sales tax exemption certificate. My tax id and the rep still said this is not what they need. For same documentation I presented and Home Depot, Walmart and SAMs club they gave me the tax exemption status immediately without any problem.
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Review
#882514 Review #882514 is a subjective opinion of poster.
Reason of review
Poor customer service

Samsung Washer And Dryer Review

4.1
Details
First and last time I order a product online. At check out it says someone will contact me to set up a delivery time. Instead, Randy called with an attitude telling me "So do you not want the washer and dryer anymore? We have stuff to do" and continued being a complete *** through the whole 8am call making me feel like spending my money at Lowes was an inconvenience for him!
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Review
#881595 Review #881595 is a subjective opinion of poster.
Reason of review
Poor customer service

Lowes Customer Care Review

4.4
Details
Lowes has great products but terrible customer service. I waited over 30 minutes at one of the customer service desks but no one came and helped me even though it was being announced throughout the store. I am definitely not planning on heading back anytime soon.
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Review
#872379 Review #872379 is a subjective opinion of poster.
Reason of review
Poor customer service
3.5
Details
Lowes - Rescue it
Lowes - Rescue it
Bought several cans, wish I hadn't ! Within in 6 months it started to peel . Some came off in big sheets, now the front porch is blistering up, looks like bubbling, now it's peeling too, in huge pieces.Company said they'd refund me price of can....what about the labor...
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1 comment
Anonymous
#1189571

Lowes wouldn't do anything, told to contact mfg.

Review
#871834 Review #871834 is a subjective opinion of poster.
Cons
  • Very poor warranty service
Reason of review
Warranty issue
Loss
$1000
Preferred solution
joining lawsuit
Tags
  • Fake Warranty