Lowes
Reviews and Complaints
The 80’s
Save your money
- Telephone customer care
- When rep did help it was like it was a chore to do their job
Preferred solution: Full refund
User's recommendation: Never buy a Lowes protection Plan
Rebate
User's recommendation: Avoid store if rebates are involved.
Lowes responded
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Verified Reviewer | Lumberton, New JerseyBosch Dishwasher delivery/pick up problems
no
- Good price
- Follow up stings and phone contact is impossible
- Delivery department not good
Preferred solution: Deliver product or service ordered
Worst experience
After carpet was installed by Lowes I had several doors that wouldnt open or close. Called Lowes customer care; Lowes store; the carpet installers and no one was able to do anything.
I called over 12 times and was hung up on; told manager would call back and never did; left on hold for hours. Lowes in schererville has a big problem. Only Teri that sold me the carpeting was efficient. Im 66 years old and had to remove the doors, put them in my car and take them somewhere to be shortened.
I hurt myself in the process. Big mistake going with Lowes.
- No follow through on commitments made
- Very upset and will give home depot a shot for awhile
Preferred solution: Price reduction
User's recommendation: Don’t do it
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Verified ReviewerAwful Online Experience
- Close by
- Excessive wait time for customer support
- Awful customer service
- No estimated delivery date provided in confirmation email
Preferred solution: Full refund
User's recommendation: Do not buy from Lowes
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Westborough, MassachusettsIssue with delivery of item
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Syracuse, New YorkHave not received new countertops ordered
Preferred solution: Deliver product or service ordered
User's recommendation: Be very leery of ordering anything from Lowes
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | North Bergen, New JerseyNo Frigidaire gas stove : Order #42353****
Preferred solution: Let the company propose a solution
User's recommendation: don't buy from Lowe's; Lowe's doesn't value customers and won't be in touch or give help!!
Public safety-wearing masks
- Lack of safety in stores
Preferred solution: Adjust your policy for wearing masks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Palm Springs, CaliforniaExtended warrantee
- Lack of respect
- Responce to warranty on tape measure
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Arvada, ColoradoLosing a life long Lowes customer
- Lack of follow through
- Delivery service and their customer care
- Delivery system
Preferred solution: Let the company propose a solution
Peat/humus full of weeds
User's recommendation: Don’t buy dirt from Lowe’s.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Parkville, MarylandI cant reach anyone
Preferred solution: Let the company propose a solution
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How is your loss $1000?
Who the *** do you or anyone else think they are looking for a “comfy gig” here. His past six figure salary is a joke at Lowe’s boomer.
How do you think big box stores keep their prices low? They hire as few people as possible and pay them as little as possible.
Your father isn't going to find a 6 figure income working the sales floor of a big box store. Perhaps after years working for minimal pay he could get into store management and possibly see 6 figures.