Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Lowes in Western, Virginia - No 10% discount on refrigerator that was on sale.

4.1
Details
Lowes keeps changing the rules on veteran discounts. This was explained to me in store (none too kindly) and also over phone (as nice as possible). So if anyone can buy on sale , why say you are giving veterans a 10% discount.? Just quit saying you are. You are only giving them false hope. If there was another appliance store within a 50 mile radius, I would never shop Lowes again.
View full review
1 comment
Anonymous
#1738103

The terms of the discount are pretty clear stating that they can't be used with any other offer, promotion, discount, markdown.... I other words the discount is available only on full price purchases.

You should be glad you are offered a discount at all. There are many other deserving professions that don't get a discount.

Review
#1634384 Review #1634384 is a subjective opinion of poster.
Reason of review
Pricing issue
Preferred solution
Let the company propose a solution
Tags
  • Veteran Discount

Lowes in Woodbridge, New Jersey - Bad Business

1.0
Details
Ive had a repair company out 5 times, countless hours of waiting, and Im still stuck with a semi functional washing machine. I never get a call back from a supervisor as they said they would. This is not the way a so called reputable company should respond. I am thoroughly disappointed and have spent thousands here.
View full review
1 comment
Anonymous
#1738104

Why are you complaining about the retail store rather than the appliance manufacturer or the service company you have had out to repair your machine? The retail store is only the middleman between you and the others.

Review
#1633999 Review #1633999 is a subjective opinion of poster.
Cons
  • No call back
Reason of review
Warranty issue
Loss
$500
Preferred solution
Let the company propose a solution

Giving money to Lowes "easy"! Getting product or your money back "terrible "

1.0
Details
Lowes took my $3360.00 for a terrible Sedore stove. This cheap paint peeling, bubbled damaged product, finally arrived after a month. Lowes made me call the shipping company and supplier to fix their issue. I finally had enough and demanded my money back. 4 months later they are giving me problems and are holding my money hostage. Picture and further documents available on request.
View full review
Review
#1633721 Review #1633721 is a subjective opinion of poster.
1.4
Details
Samsung dryer with 5 yr extended warranty from Lowe's. In 8 months this dryer has had 4 different repair visits with at least 2 weeks post waiting for Samsung parts. Apparently Samsung parts not carried on truck and must be ordered. First, typical games with repair...
View full review
1 comment
Anonymous
#1738107

Lowes isn't paying anyone to repair your dryer. You purchased a service plan provided by an in independent company.

Lowes is just the middleman. It was your choice to purchase an imported appliance.

If parts aren't readily available in the US they have to be shipped from Korea. Take some time to consider this the next time you make a purchase.

Review
#1633708 Review #1633708 is a subjective opinion of poster.
Reason of review
Warranty issue
3.6
Details
on July 29th 2019. we purchase a dishwasher. it is now August 23rd and we still do not have the dishwasher. Several and by several I mean at least 10 phone calls to the store in regards to the delivery of the dishwasher has resulted in promises to call me back with a...
View full review
Review
#1633206 Review #1633206 is a subjective opinion of poster.
Cons
  • No delivery of purchased product
  • Declined to deliver
Reason of review
Problem with delivery
Loss
$1090
Preferred solution
Let the company propose a solution
Tags
  • Lowes Customer Service

Lowes in Masonboro, North Carolina - I need my windows

1.0
Details
I ordered windows 8 weeks ago I have been lied to numerous times and just want my Pella windows. Pella has been terrible too!! I need help and need my windows
View full review
1 comment
Anonymous
#1737546

Drive on up to Pella Iowa and build them if you think you can do better. The summer months get very busy for window manufacturers.

People living in the northern part of the country aren't exactly excited about replacing windows in the winter with the snow blowing so they are limited to the warmer months of the year unlike people in the south. This taxes production capacities of window manufacturing plants and they unfortunately get behind.

Orders are filled in the order they came in. Living where you do, you would have been better off ordering windows during a slower time of the year for window manufacturers.

Review
#1633145 Review #1633145 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Deliver product or service ordered
Tags
  • bad service

Lowes in Township 1 Charlotte, North Carolina - No help

5.0
Details
Lowes - No help
Lowes - No help
Lowes - No help
Purchased door new home haven't had door for 6 months. It rain a couple days ago the door blew off. Door not broken lowes wont vome back and fix... so im paying for a door i cant use. Door installed with short screws installation horrible
View full review
1 comment
Anonymous
#1737548

I take it you are talking about a storm door. The screws you are talking about are the screws provided by the manufacturer to install the door.

Storm doors don't just blow off the house. Either someone opened the door in the wind and wasn't holding onto it or the door wasn't latched shut and was caught by the wind. Face it, they are like a big sail and will blow off the house if caught in a high wind.

Your problem is an act of God, not Lowes or their installers. You will also note that wind damage is not covered by the manufacturers warranty.

Review
#1633093 Review #1633093 is a subjective opinion of poster.
Reason of review
Warranty issue
Loss
$400
Preferred solution
Just come and reinstalled

Lowes - Unprofessional

1.0
Details
This company is unprofessional and uses sub par employees and contractors to due your jobs.Stau away unless thats what you expect...
View full review
2 comments
Anonymous
#1737144

And you consider you comment any other than unprofessional? If you were serious about your complaint you would back you claim with substantial reasons if you expect anyone to believe it.

Anonymous
#1737285
@Anonymous

Its incompetence of both part of the Scammers selling the appliances and gyp service agreements, & the ignorance of the dense people who are buying them. Both parties are too blame.

View more comments (1)
Review
#1632469 Review #1632469 is a subjective opinion of poster.
Reason of review
Poor customer service

Lowes in Amherst, New York - Terrible

1.0
Details
I applied for credit back in May and was approved for 240000 to do siding and roofing. They installed my roof in July and they removed all gutters and some of the siding when they installed the roof. today is August 22 they still didn’t schedule siding installation, every time it rains water is going through some of my windows and walls. I left so many messages with no answer. I just don’t know what to do or where to complain.
View full review
1 comment
Anonymous
#1737146

What does being approved for 240000 worth of credit have to do with your complaint? Have you contacted your cities building department that issued the building permit? Getting them involved may put pressure on Lowes to get something done.

Review
#1631907 Review #1631907 is a subjective opinion of poster.
Reason of review
Installation of roof and siding
Preferred solution
Install my siding ASAP, and fix all the damages from water leaks

Lowes in Amherst, New York - Project worth $24K

1.0
Details
Terrible experience! Ordered roof and siding. Everything was delivered 2 months ago. No appointment is scheduled for installation yet! Nobody answers the call! Left so many voicemails to subcontractor! Nothing! We are paying $24 000! For what????
View full review
1 comment
Anonymous
#1737149

It's odd that the next post has problems with the same store but the food is finished but the siding isn't going anywhere. Are you making multiple posts?

Review
#1631894 Review #1631894 is a subjective opinion of poster.
Cons
  • Lack of communication
  • Terrible service
Reason of review
Poor customer service
Loss
$24000