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Lowes review in Bald Eagle, Pennsylvania: Still not recieved purchase

purchased a Whirlpool gas dryer & LP Conversion kit on 9/2/2019, was to be delivered on 9/11/2019. still have not received them. call was told conversion kit was not delivered. called today again 9/21/2019 was told that the conversion kits has been sitting at their distribution center, and still has not been sent. was told till they receive them there nothing they do, the employee keeps calling but said there is nothing they can do till distribution gets off their butts and send them. not very happy with the way Lowe's is dealing with this problem
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Review
#1660034 Review #1660034 is a subjective opinion of poster.
Service
Lowes Delivery Service
Pros
  • Price and selection
Cons
  • Me going else where to shop
Reason of review
Problem with delivery
Loss
$150
Preferred solution
Deliver product or service ordered
Tags
  • Terrible Customer Service

Lowes review: I am a us veteran. I have three ID’s. Why must I be registered. Once again Lowe’s contradicts their verbal policy. Shame on corporate. They happen to be in my home town. Word of mouth is like-

Lowes review - I am a us veteran. I have three ID’s. Why must I be registered. Once again Lowe’s contradicts their verbal policy. Shame on corporate. They happen to be in my home town. Word of mouth is like-
Wildfire in this town. I am at the point where maybe I want do any more business with your company. Your policy is very demeaning and disrespectful. Thank you for nothing.
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4 comments
Anonymous
#1751513

They aren't required to give you any discount at all. They are kind enough to offer a discount in exchange for following their policy.

If you don't like it shop elsewhere or make a purchase without the discount.

No one is forcing the discount on you. Bet there are a lot of other people In equally deserving professions that would be glad to fill out a few forms to get a discount.

Anonymous
#1750969

Because anyone can make a fake ID. In order to combat the fact that ppl will lie to get stuff cheaper they ask vets to register. This way they don’t have to fire a cashier because they made a mistake of giving the discount to someone who doesn’t deserve it.

Anonymous
#1751355
@Anonymous

I had 3 forms of ID!! They just wanted me to register and get email and other info! I call BS!!!

Anonymous
#1751877
@Anonymous

Who cares how many forms of ID you had? If you don't want to sign up for their discount program you aren't being forced to.

Just realize that if you want the discount they are offering you need to enroll in their program. If you fell someone else offers a better discount you are free to shop elsewhere.

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Review
#1659772 Review #1659772 is a subjective opinion of poster.
Service
Lowes Customer Care
Cons
  • Manager conduct
  • Handling of service and warranty issues
Reason of review
Access/ activation issues
Loss
$40
Preferred solution
Price reduction

Lowes review: Still processing

1.0
Details
I submitted a rebate for a July purchase. it is now 3 weeks past the allotted time then told me it would take to process. I called and was told it is still in process. They could not tell me when it would be sent but the supervisor just kept saying i am sorry and i understand. That is great but it did not give me any more information regarding my rebate! Poor communication!
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2 comments
Anonymous
#1755872

same thing for me

Anonymous
#1759634
@Anonymous

You can file a complaint with the FTC, at FTC.gov/complaint. you can also file a complaint with your state attorney general.

The FTC has fined companies for failing to pay rebates on time. I strongly encourage you to file.

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Review
#1659478 Review #1659478 is a subjective opinion of poster.
Service
Lowes Rebate
Reason of review
Poor customer service
Preferred solution
my rebate money
3.1
Details
Lowes review - Deceptive Advertising
Lowes review - Deceptive Advertising
I reviewed Lowes weekly on-line ad and they had paint on sale starting at $22.98 per gallon. When I went to the local Lowes, I went into the paint department and grabbed a one gallon can of the exact paint list by photo in the ad. Under where the cans were it had a...
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4 comments
Anonymous
#1751666

It's not their fault you don't understand how to read. The paint STARTED at 22.98.

That means the lowest quality FLAT paint.

The price goes up depending on brand and finish. Satin, eggshell, and semi-gloss all increase in the price.

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Review
#1659460 Review #1659460 is a subjective opinion of poster.
Product
Valspar Paint
Pros
  • Convenient location
Cons
  • Rude customer service person
Reason of review
Pricing issue
Preferred solution
Removal of the customer service person for being so arrogant.
Tags
  • On line advertisement

Lowes review in Bakersfield, California: Awful, will never buy from again.

1.0
Details
Samsung Flexwash, counterweight sheared off bolts during a spin cycle. Shattered inside machine. Lowes sent out a repair man who spoke NO english. Said that there was physical damage. Of course there was, the weight sheared off in a spin cycle, and flew around inside the machine at 100 MPH. But lowes decided that means WE physically damaged the machine. After sending out a second company who said that it was a machine defect. This is going on 3 months now, I have a $2000 washing machine I cannot use.
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Review
#1659215 Review #1659215 is a subjective opinion of poster.
Product
Samsung Electronics Washing Machine
Reason of review
Warranty issue
Loss
$2500
Preferred solution
Fix my washer as warranty. Reimburse 3 months of laundromat usage.
1.3
Details
We just received a notice from Lowe's that they will not be responsible for damage caused by one of their contractors. We had a new roof put in November of 2017. In August this year we had new siding repaired and in the process, they found the flashing on the top of...
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Review
#1659102 Review #1659102 is a subjective opinion of poster.
Service
Lowes Roof Installation
Cons
  • Shoddy work
Reason of review
Damaged or defective
Loss
$2000
Preferred solution
Reimburse for damages

Lowes review in Waxahachie, Texas: They will damage your property and wont fix it

1.0
Details
manager at waxahachie claimed that they would "take care of it" when a pole that was supposed to be secured fell and hit my truck. As a veteran who served in Iraq twice and a first responder, i am appalled that i would be treated this way and lied to. Do not trust them, they lie and will not pay for claims when their equipment damages your property. he now tells me that he "cant do anything about it".
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1 comment
Anonymous
#1750350

What does being a veteran and first responder have to do with the situation? Shouldn't they treat every customer the same way?

You didn't say what or where this pole was. Har to tell if they should be responsible or not.

Review
#1658349 Review #1658349 is a subjective opinion of poster.
Cons
  • Manager lies
  • Managaer lacks integrity
  • Posts in parking lot not secure
Reason of review
their equipment damaged my property
Loss
$1500
Preferred solution
Let the company propose a solution

Lowes review: I have never been so pissed and disappointed in a company..You peopler hard to get on the phone..I have waited more then once for over an hour listening to your horrible music only to be hung up on...

1.0
Details
forget it waste of my time
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1 comment
Anonymous
#1750352

Today's stores do business with fewer and fewer salespeople on the floor. I would hope they are helping the customers that actually took their time to come into the store to shop than spending their time on the phone. If you are really serious about making a purchase take the time to go to the store.

Review
#1657856 Review #1657856 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Poor customer service
Preferred solution
Full refund

Lowes review: Veteran

4.0
Details
9-18-2019... the person head of the service desk is the worst an rude i have ever met at lows south high street in columbus ohio between 5pm and 6pm and needs to be fired... i'm black and so is she . ask her how she treated me when i tryed to pick up my 11 boxes of woodhaven ceiling ... she sent to the back pick up 3 times without sending someone to help load!!!!45 min wasted!!!
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Review
#1657816 Review #1657816 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
2.0
Details
Lowes review - No service or warranty after the sale
Lowes review - No service or warranty after the sale
Kalamazoo, Michigan Lowes uses UHC to contract flooring installations. My wife and I decided to have our kitchen and 2 bathroom floors updated with flooring from Lowes. After a few months the toilet in the bathroom started leaking water. Contacted both Lowes of...
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Review
#1657779 Review #1657779 is a subjective opinion of poster.
Reason of review
Warranty issue
Loss
$369
Preferred solution
Reimburse plumbers repair to fix issue
Tags
  • Kalamazoo Lowes UHC Contractor