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2.8
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Lowes - Treasure Garden Gazebo Review from New York, New York
This was a great product. One that my wife and new born baby have enjoyed many sunny days and cool nights under with friends and family. Last night we had a minor wind and when we woke up the picture below shows what we saw. After assessing the damage the gazebo is...
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1 comment
TreasureGarden
#1083417

Hello. I am sorry about your experience.

Please note this is a Garden Treasures product and not a Treasure Garden product as described in your subject. Regards, Tiffany (Customer Service Mgr, Treasure Garden)

Review
#734280 Review #734280 is a subjective opinion of poster.
Reason of review
Bad quality
1.0
Details
Lowes - Exterior Door & Paint Purchase
Lowes - Exterior Door & Paint Purchase
The worst experience EVER! We purchased an exterior door (primed pre-hung door). We were told to use a Duramax Exterior Semi-Gloss Tintable White Latex-Base Paint and Primer in One. When we installed the door the next day the paint was peeling off as if it was tape. We...
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1 comment
Anonymous
#1213857

did you read the instructions? did you lightly sand preprimed door to recieve the next coat of piant,Was the door painted in high humithy, What was the outside temp? really why would you expect a new door when you did not follow instructions on painting the door ?

Review
#724439 Review #724439 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
Exchange door and paint as originally promised.
Tags
  • Poor management skills
  • defective products
  • scare tatics
  • Intimidating customer
  • Bad Communiation
1.0
Details
Lowes - Worst Job Ever!!!
Lowes - Worst Job Ever!!!
Lowes - Worst Job Ever!!!
Lowes - Worst Job Ever!!!
We had a white vinyl picket fence installed in my front yard about two months ago and here's what they did. left out screws holding up the fence panels put black hardware on a white picket fence gate and did not place the post to the fence correctly so the gate is...
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Review
#704896 Review #704896 is a subjective opinion of poster.
Cons
  • Poor treatment of customer
Reason of review
poor customer service and bad quality
Loss
$3400
Preferred solution
Let the company propose a solution
Tags
  • Non Responsive To Repair Requests

Lowes - Patio Heater Review from Mount Lookout, West Virginia

1.0
Details
Lowes - Patio Heater Review from Mount Lookout, West Virginia
Even the girl at the Lowes store said well that defeats the purpose of having it delivered to your house I said I know lol
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Review
#690507 Review #690507 is a subjective opinion of poster.
Reason of review
Problem with delivery
Lowes - Installation Review from New York, New York
I purchased all new appliances from Lowes. They installed the fridge. We found out it was leaking. I called Lowes they ignored me then pushed me off to XPO which is now pushing me off to another company. I had to go threw my home owners insurance and now have to pay my...
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3 comments
Anonymous
#1038925

Nothing has been resolved

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Review
#689617 Review #689617 is a subjective opinion of poster.
Reason of review
Bad quality
3.0
Details
Lowes - Roof Panels Review from Aberdeen, North Carolina
Lowes - Roof Panels Review from Aberdeen, North Carolina
Lowes - Roof Panels Review from Aberdeen, North Carolina
Lowes - Roof Panels Review from Aberdeen, North Carolina
Lowes - Roof Panels Review from Aberdeen, North Carolina
My 90 year old grandparents purchased a $11,700 Tin Roof! Erica Woodward-Ford was the sales rep from Lowes on Laurinburg NC. She never followed up to see if the job was complete! She avoided my grandpa when he realized the job was not complete and went to the store...
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4 comments
Anonymous
#1084708

Did your parents pay for new soffit and facia? Normally a new roof is just that, the materials on top of the house.

If they contracted for soffit and facia it would say so on the contract.

If soffit and facia are not on the contract Lowes would be correct in asking for more money to replace them as well. My guess, by the price they paid, they just bought roofing.

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Review
#679071 Review #679071 is a subjective opinion of poster.
Reason of review
Poor customer service
Lowes - Great hookup job on my oven
Not only has our oven taken 3 months to get to my house....(with the microwave still not here yet) lowes sent some Neanderthal over to my house and this is how he left the wiring....not only is it a fire hazard but being the owner of an electrical company I am...
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4 comments
Anonymous
#1160429

Holy *** that is *** crazy! I'm a Flooring installer for Home Depot and have a few other accounts and with these accounts I have to have liability insurance for up to 2 million and workman's comp along with at least 3 yrs min exp criminal back ground check and references for installations going back to 3 yrs before I can even be a badged installer.

As do all sub contracting installers of any skilled trade. I know that in other fields such as in your case electrical. That the technician must have at least 2 yrs of completed schooling, 3 yrs on the job exp, and the same in insurance as I do.

So with that being said if it was the delivery guy delivering the oven that did that to your electrical, then sir you may have grounds for a lawsuit.

It is totally against policy for any delivery guys to make any kind of changes to a homeowners property. Meaning if it don't fit, or doesn't have the correct hook up or outlet for installation then they must stop immediately and let customer or home owner know immediately.

I know Home Depot has strict policies against that sort of thing. The same reason we have to carry our "own" insurance, have back ground checks, etc before we can even be badged as their installer and given work orders to enter any of their customers homes.

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Review
#667762 Review #667762 is a subjective opinion of poster.
Reason of review
All of the above
2.5
Details
Lowes Hardwood Flooring Installation Review from Virginia Beach, Virginia
Lowes Hardwood Flooring Installation Review from Virginia Beach, Virginia
Lowes Hardwood Flooring Installation Review from Virginia Beach, Virginia
In the process of having hard wood floors installed by lowes when we 1st spoke I told them I was sure was water damage I was it would be take care of and I had a deadline for the repair. Now I'm told it can't be done because of water damage if couldn't be taken care I...
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3 comments
Anonymous
#1078693

I guess English is not your first language. I can't even tell what you are trying to say

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Review
#662750 Review #662750 is a subjective opinion of poster.
Reason of review
Bad quality
Lowes - Washer install from ***
we just moved into our beautiful home this past Sunday. We had the washer/dryer delivery the same day. At the end of the evening - I decided to test out our new washer. Put a load in and proceeded to go and shower. Ten min later, I come out to find the laundry room...
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Review
#651497 Review #651497 is a subjective opinion of poster.
Reason of review
Poor customer service
1.6
Details
Lowes - Installation Review from Miami, Florida
The worst service in my whole life I'm still waiting for the installer to install my door Was removed by his assistant it is 400 promised to be here at 9 I changed my mind I don't remodel my kitchen with these people It was a complete frustration since begginer and...
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1 comment
Anonymous
#998098

Nightmare started in October of 2014 and now June 2015 and waiting for 2 doors to be reinstalled which was totally unacceptable according to them..Did not measure door jam first time!!! But shoved them in anyway..Gaps all in doors and hubby had to put paper this winter to prevent cold air from coming in !

Installers are dumbest Ive ever seen..Imagine a big company like Lowes Home Improvement hiring such impotent people!!

They have been out twice with wrong door, not enough doors, can't they read an invoice?? Today, they called and truck broke down...nightmare continues!!!

Review
#650745 Review #650745 is a subjective opinion of poster.
Reason of review
Poor customer service