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Granite Countertop Review

3.7
Details
Paid Lowes $11, 000 for cracked granite countertops and blinds that will not stay open and a backsplash that was never installed. Their rep stated the countertop had been repaired before it was installed. Cannot get them to return my calls.
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Review
#648427 Review #648427 is a subjective opinion of poster.
Reason of review
Damaged or defective

Lowes - Manager Review from San Francisco, California

3.6
Details
Was at store in florida on panama city beach Had worse exsperience was in plumbing department had store employee helping find parts need fix my tub When guy helping me had manger walk up start yelling At him for being in wrong side store. When manger notice me. He just walk of. . So aš was leaving see that same manager think name dewane or wayne can't remember . But told him how was unprefesional what happens . He just seem he did not care what i was saying. I will not shop there again. Homedepo be my new store shop
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1 comment
Anonymous
#988554

Store going done hill fast

Review
#641288 Review #641288 is a subjective opinion of poster.
Reason of review
Poor customer service
4.3
Details
I was just fired from Lowe's. Last year I was diagnosed with prostate cancer and missed some time off due to being ill from my treatments. It wasn't until after I was put on a final for missing work that they agreed to wipe the slate clean because I brought up other...
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2 comments
Anonymous
#1214472

You were eligible for intermittent leave. HR and management should have informed you.

File a claim against them. You will win

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Review
#627976 Review #627976 is a subjective opinion of poster.
4.0
Details
My son and I went to the Lowes store in Belle Vernon, PA. He wanted to return a drill set that he had purchased (approximately $399.00 + tax and a two year warranty. It wasn't exactly what he wanted and he asked for a refund of his money. The cashier/customer...
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4 comments
Anonymous
#961030

Why did he buy it if it wasn't what he wanted? Sounds like he bought it, used it for the project he was working on and returned it when he was done.

Retail stores shouldn't be used as a rental shop. You just drive up the cost of goods for everyone.

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Review
#609963 Review #609963 is a subjective opinion of poster.
Cons
  • Personnel working there
Reason of review
Poor customer service
Preferred solution
Instruct you employees to count back the money whether at check out or for refunds
4.4
Details
Even though my husband went to the trouble to get a sticker on his drivers license proving he is a Vet, it's not good enough for Lowe's. They require The Vets to go to the very large amount of TROUBLE!! getting a card from the Veterans Administration. We are going to...
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4 comments
Anonymous
#969667

A 10 per cent discount is a lot of money if buying a appliances ...often hundreds off...it's only right to ask for verification...You can pay full price and return later with proof and get your discount taken off.

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Review
#602884 Review #602884 is a subjective opinion of poster.
Pros
  • Their products and their cashiers
Cons
  • Veterans discount policy
Reason of review
Poor customer service
Loss
$200
Preferred solution
Let the company propose a solution
4.0
Details
i'm a contractor i spend at least $1500 cash always weekly at lowe's.i tried to return a few items at lowe's. return policy sucks! not even store credit *** you lowe's greedy *** mother f****r's. taking my business to home depot better return policy .greedy greedy...
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8 comments
KevinRichards
#959518

Perhaps you should have given the receipt to mommy or daddy. It is not their fault you are a child and not able to take care of your stuff.

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Review
#594918 Review #594918 is a subjective opinion of poster.
Pros
  • I liked shooping
Cons
  • Not geting refunded
Reason of review
return without a receipt
Loss
$250
4.0
Details
I went into a Lowes on 88th in Denver to purchase an upright tool box lower section..When I went in to the tool section I found 4employees sitting around on boxes shooting the breeze.. I asked fo some help, and one guy said he would be with me "in a minute".. Finally...
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1 comment
Anonymous
#863274

I have had multiple experiences that you have related. The most recent was in plumbing, no associate to be found, rang the service buzzer, no response, after waiting a few minutes I proceeded to another section of the4 store, looking for another item, again no clerk in sight.

After an exasperating and frustrating search I found a female associate from another department and she was kind enough to help asa best she could. As my son-inl-law and I turned in the aisle, lo and behold there sat three long time employees sitting next to a forklift shooting the breeze. I proceeded to ask if nthat was all they had to do, of course no reply. I eventually found a dept.

supervisor and explained to him the problem, he apologized and assured me that the problem would be corrected. In this particular store there are never enough associates or they are elsewhere goofing off. Had this been the first time, it would be acceptable, but it is not the case. I went to a local competitor the next day and cut the same deal with him.

I will not be returning to Lowe, for what I can secure from the local. They just don't seem to care and certainly don't get it.

Review
#527127 Review #527127 is a subjective opinion of poster.
Reason of review
Poor customer service