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2.7
Details
Lowes - Installation Review from Indianapolis, Indiana
Lowes - Installation Review from Indianapolis, Indiana
Lowes - Installation Review from Indianapolis, Indiana
My wife and I just paid lowes 10000 dollars to have siding and gutters installed well the contractor said when they would start so my wife stayed home from work well they never showed two days in a row. Called and called. Well finally get them there and they ran out of...
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3 comments
Anonymous
#1041761

You could have contacted your state's Business and Professional Regulations to check the contractor's history. This will tell you how many complaints, or out-of-compliance issues this contractor may have had lodged about him. Few people realize that checking a contractor on your state's website for BPR will give you a picture of how well, or badly, this contractor has done.

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Review
#646587 Review #646587 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
Lowes - Purchased a Hitachi drill/impact drill combo
there was a special going on through the Lowe's website for a hitachi drill combo kit that was priced at $159 for $55.95. I checked in my area so see if there was any available and to my surprise it was in stock. I purchased the combo, I received the confirmation...
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1 comment
Anonymous
#991284

Never order online and pick up at the store. I did last year and not only did they not have it in stock at the store like the website said it did, I was charged for the item and never got my money back even after complaining.

Review
#643250 Review #643250 is a subjective opinion of poster.
Reason of review
Order processing issue
Loss
$159
Preferred solution
Deliver product or service ordered
Featured
Lowes - Olympic Rescue It Paint Review
Lowes - Olympic Rescue It Paint Review
Lowes - Olympic Rescue It Paint Review
Lowes - Olympic Rescue It Paint Review
Bought $400 Olympic rescue it, 4-5days labored, following instructions, no rain. Peeling off within 9 months, now have to pay professional for redo, told by pro this produce does not adhere to the wood, very upset, I deserve a refund & compensation for redo. This...
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4 comments
Anonymous
#1175539

We just finished peeling ours off as much as we could from the deck. Comes off in HUGE chunks.

We did everything according to the directions and now what a mess.

Would also like a refund. Took pictures and planning at some time to post to warn others not to waste their money on this plroduct.

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Review
#631732 Review #631732 is a subjective opinion of poster.
Reason of review
Bad quality
2.0
Details
Lowes - Bait and switch!!
Ordered a light fixture Item #: 411817 Model #: 1271 SN, which is pictured on line as a 3 light fixture. I received a single light fixture. I called the 800 number where the agent advised me that they have a disclaimer that states they are not responsible for errors on...
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Review
#627736 Review #627736 is a subjective opinion of poster.
Reason of review
Order processing issue
Lowes - Flooring install
Lowes - Flooring install
Lowes - Flooring install
In January 2015 I ordered Cali bamboo form Lowes in Aliso Viejo. Their contractor did not know what he was doing and did not check concrete floor for moisture or the bamboo he was to install. He did not seal the concrete and laid the bamboo and did not leave the 1/2...
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2 comments
Anonymous
#968763

I will remember this before I buy mine. I'll check back to see if they do the right thing, or look elsewhere.

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Review
#618320 Review #618320 is a subjective opinion of poster.
Reason of review
Poor customer service
Resolved Featured
Lowes - Misleading Information For Warranty

Update by user Apr 30, 2015

It took several weeks, but lowes executive management worked out a compromise with me which was not perfect, but the best of a bad situation; the manufacturer of the water heater ( Whirlpool) was not interested in accommodating the customer at all, so Lowes stepped up...

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Review
#617027 Review #617027 is a subjective opinion of poster.
Reason of review
Warranty issue
Loss
$500
Preferred solution
I want now, as originally requested from Lowes salesman, two water heaters with ten year warranty(s)
Lowes - Purchase of Laminate Flooring Turns into Nightmarish Experience
Lowes - Purchase of Laminate Flooring Turns into Nightmarish Experience
Mid February decided to purchase laminate flooring material through Lowe's. Called flooring dept at my local Lowe's and arranged to have room measured. Took 2 weeks - end of Feb before guy shows up to measure. Meanwhile I'd looked online at patterns, saw one I liked,...
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1 comment
Anonymous
#1003140

Next time go to a small, family owned business who cares about their customers.

Deal with a big box store, get big box store service.

You are another number, not a name.

Review
#615372 Review #615372 is a subjective opinion of poster.
Cons
  • Wrong product delivered
  • Service
  • Customer service received
Reason of review
Poor customer service
Loss
$2700
Preferred solution
Let the company propose a solution

Lowes - Replacement Window Review from Merrillville, Indiana

1.0
Details
Lowes - Replacement Window Review from Merrillville, Indiana
Spent 1300 on replacement window took 4 months now I need drywall and paint not to mention the 4 gallons of cauk on the outside worst install and customer service ever take your money up front and do a terrible job
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Review
#615058 Review #615058 is a subjective opinion of poster.
Reason of review
Poor customer service

Lowes - Paint Desk Service Review from Colleyville, Texas

Didn't need paint but just was tired of walking around looking for someone to help me. Waiting 15 min for service at the paint desk And no one has come. Store seems empty and unattended to. Very poor service. Will go out of my way to Home Depot out of my community and see if they would like to have my money. Thx lowes for a complete waste of time.
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Review
#608697 Review #608697 is a subjective opinion of poster.
Reason of review
Poor customer service
1.4
Details
Lowes sucks ! False advertising saved by disclaimers.
Lowes sucks! I orderd and paid for two 55 packs of osb and two sliding doors online. I drove an hour to the nearest lowes and they wouldn't give me the osb becuase it was a false advertised price. I waited a week and they finally called to say they have disclaimers and...
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1 comment
Anonymous
#1213858

did you make the Lowes you travel to the store you attempted to pick up materials, were you in a different state looking at the LOWES >COM add?.I am surprise if the way you acted is anything like the way you wrote your complaint, Home depot is looking for folks just like you.

Review
#585605 Review #585605 is a subjective opinion of poster.
Cons
  • Rude executive associate
Reason of review
Not as described/ advertised
Loss
$50
Preferred solution
Let the company propose a solution