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Lowes Delivery Service Review

1.3
Details
I'm so mad and disappointed about lowes service in Menifee. I was waiting all day long for my delivery. And they never show up. So miss one day of work. So now who's going to pay me for that day.
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Author
Reason of review
Poor customer service
Review #958654 is a subjective opinion of poster.
0 comments

Lowes in Indianapolis, Indiana - 6 months and Still no floor

2.1
Details
Ongoing for 6 months, ordered a floor which came in but was 50 or so square feet short, wood was poorly milled and then installed poorly, it was cracked and not square. Installer came and was unaware (even though I paid for this service) that he had to rip out carpet and some old flooring. They had to order more wood which took a week and then again a few days until the installer could come out. They investigated the flooring and install 3 times. During which the flooring started to cup. We had new wood ordered and was ordered short as per the original order not the updated sizing. That has been here for a few weeks to acclimate, installer came and ripped out the recently replaced flooring and then left at 1pm so they could dump the wood and did not come back until the next day. They started the install after I explained my dislike for their lack of gaps around the perimeter for expansion and the install itself. I asked if they could cut out and re do a section after which they started packing up and left without finishing the job. they left piles of wood and loos pieces all over the flooring. I am now tripping over this wood everywhere i step. I also have a small child who I am afraid will be injured or cut by the random wood piles. Not only am I unhappy but this is not safe.
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Author
Location
Indianapolis, Indiana
Cons
  • Unsafe
  • Dangerous
  • Service
Reason of review
Poor customer service
Loss
$7000
Preferred solution
Let the company propose a solution
Review #958596 is a subjective opinion of poster.
0 comments

Lowes in Pittsburgh, Pennsylvania - Lowe's online Order

1.3
Details
I have ordered washer & Dryer online, I placed the order based on the availability from the local store. The local store calls me at the end of the day saying they do not have the Dryer in stock. If they do not have something in stock why would they even commit the order? the lady from the store says their stocking levels which shows online are not up to date and delayed by would days. Really??? why would they even entertain the online ordering system for the customers??? They simply called me and say that they are cancelling my order, they did not even check to see if the item is available in other stores. Really sucks !!! Order#328476819
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Author
Location
Pittsburgh, Pennsylvania
Pros
  • Would rate zero stars if i could
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #958573 is a subjective opinion of poster.
0 comments

Lowes - Why is she still there?

I worked at a local Lowe's and was threatened by a coworker. She was pregnant and threatened to have someone come and hurt me. I ended up taking a couple of days off and when I came back I told mgmt that i would take responsibility for what happened because she was pregnant. I also told them it was because I was scared for my and my families lives. Mgmt did nothing because she was pregnant. Their solution was to move me to another department. I left because of the stress. Since leaving she has threatened another employee and they moved her too. There are so many other stories that I would be here all night writing about them. She only sturs things up at the store WHEN she bothers to show up. She also lies on clocking in by getting others to do it for her and also has tons of mispunches. They havent done anything. Why is she still there after a year of her causing trouble with other employees? How is she able to get away with what she does around there? And no she is not a good worker.
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Author
Reason of review
Other issue
Preferred solution
Let her go.
Review #958191 is a subjective opinion of poster.
0 comments

Lowes - Review in Supermarkets and Malls category

2.1
Details
brought a gas dryer with installation on 11/3 it is now 11/19 and have not been contacted by anyone concerning the installation. forced to go back to store where i spoke to the install manager who assured me that someone would be calling because the dryer was in. that was over a week ago. Now ism going back to the store to cancel the whole order for non performance by lows. What a joke of a store never again.
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Author
Reason of review
Poor customer service
Review #958008 is a subjective opinion of poster.
6 comments
1.0
Details
We went to Lowe's East Rutherford, NJ on 11/18/2016 to buy 3 appliances worth over $4000 and they did not honor to match their price with their competitors price for one of the item we wanted to buy (printed papers for the lower price offer) and the appliance...
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Anonymous
#1270407

I don't understand why some losers putting their idiotic comments here. Scam the store out of business? Seriously? The real scammers are them since they do not stand behind th...

Author
Location
East Rutherford, New Jersey
Service
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
Review #957886 is a subjective opinion of poster.
3 comments
2.4
Details
We were in local Lowe's in Mechanicsburg Pa STORE # 2223 on Saturday We were getting supplies to replace a porch roof, my husband and I were in the back left corner of the store talking about other materials we needed when I heard a noise and jumped...... It was a...
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Anonymous
#1243433

Was a a Lowes this morning. Weekends at these home improvement stores is crazy. Everyone has their dog. I saw at least 6 small children running around. Dad to stop many times ...

Author
Location
Mechanicsburg, Pennsylvania
Cons
  • Being treated like my life does not matter
Reason of review
Dangerous environment
Review #957058 is a subjective opinion of poster.
1 comment
1.0
Details
I'm a builder and a couple weeks ago purchased two Pella windows and ordered grilles for the windows at an additional cost. Yesterday I picked up the grilles and found out they were the wrong size. I went to the window and door dept and talked with Charles a real ***...
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Anonymous
#1252939

Builder....like Bob....? Can you fix it?

Author
Reason of review
Poor customer service
Review #957018 is a subjective opinion of poster.
0 comments
1.0
Details
Lowes Gaithersburg, MD Fence Department and myself made a contract to install Heavy duty, powder coated, four rails six feet aluminum fence. They installed Regular painted three rails aluminum fence , two weeks after the promised date and after several failed calls...
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Author
Location
Gaithersburg, Maryland
Cons
  • Promised product quality and service are very bad
  • Lack of responsibilty
  • Unwilling to help
Reason of review
Damaged or defective
Loss
$500
Preferred solution
Price reduction
Review #956378 is a subjective opinion of poster.
0 comments

Lowes in Bardstown, Kentucky - POOR SERVICE!

I purchased a new dishwasher (via the web) for my mother for her birthday. I purchased it via the web but through the Bardstown, Kentucky store. On the web, I purchased the dishwasher and was prompted to pay extra to have the old one removed (which I did) and was also prompted to purchased the connecting kits (which I did). At no time on the web did it ask me about "installing" the dishwasher. After following up on the purchase, I was told there would be an additional charge of $119 to have it installed. I was fine with that but wish it could have been arranged during the original purchase. So, I paid to have it installed. Paying this later than the order delayed getting delivery of the dishwasher. Then the fiasco of dealing directly with the store in Bardstown where I never spoke with more ignorant and rude people. The would have to arrange for the installer to contact me.... I was further told the installer would come to the store, pick up the dishwasher and deliver it and install it. No one in the store new about my order or anything associated with it (I had to educate them and get all paperwork together for them to be able to do their jobs). One staffer schedules the installer, one only handles the transaction of appliance, and one poor soul was given the task to initially contact me to tell me about delay after delay. Darren at the store could have cared less about getting me/us taken care of. Same with Sandy Gillespie and Jason Rider (the poor soul I spoke of). The installer finally came on the 16th to install it....but it hadn't been delivered (he went to the store, spent over an hour trying to track the dishwasher down....then was told be Lowe's staff the dishwasher was delivered to my mother yesterday. Guess what...no dishwasher delivered. Then the installer called the store (in the meantime ( called the store manager to complain). The latest is that it will be installed sometime within the next four hours. We'll see! If I ever purchase anything from Lowe's again, I hope someone shoots me!
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Author
Location
Bardstown, Kentucky
Reason of review
Poor customer service
Loss
$600
Preferred solution
To call me and apologize for employees being so inept!
Review #956217 is a subjective opinion of poster.