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Lowes - Manager Review from Cartersville, Georgia

1.0
Details
Cartersville George store Karen associate I asked for help she told me she would help me within 5 to 10 minutes she was not back so I went to look for her or the product that I was looking for and found her flirting with a guy in appliances literally hanging all over him your employee should care more about the customers and not flirting with other associates we will no longer be doing business with Lowe's we have switched our contract but to Home Depot
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Author
Location
Cartersville, Georgia
Reason of review
Poor customer service
Review #948215 is a subjective opinion of poster.
0 comments

Lowes Delivery Service Review

1.0
Details
Worse placebto buy, no customer care and no deliver on time
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Author
Location
Green Bay, Wisconsin
Reason of review
Poor customer service
Review #948027 is a subjective opinion of poster.
1 comment
1.7
Details
So disappointed. Ordered our window from Lowes in August. Waited for the window to be made and shipped to Lowes, then waited for the Installer to call us and set up a time to come install the window. They wee 2 weeks out. The day that the installer is to come...
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Anonymous
#1245188

I'm pretty sure the employees at the store did not break your glass on purpose. They do not and cannot control shipping from the vendor or the trucking company that takes it ...

Author
Location
Louisville, Colorado
Reason of review
Damaged or defective
Preferred solution
Deliver product or service ordered
Tags
  • Window Window Installation
Review #947493 is a subjective opinion of poster.
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Short Review on November 01, 2016

3.1
Details
Manager at lowes waldorf md was very rude to me and my wife
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Author
Location
Vienna, Virginia
Reason of review
Poor customer service
Review #947210 is a subjective opinion of poster.
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Lowes - Customer Care Review from Mount Pleasant, South Carolina

2.8
Details
James island lowes store # 0661. Never have i had continued terrible service from one place so many times... customer service is a joke. Obviously these people are not trained to work with the public much less to actually do a job. /1st thing. why cant they do inventory adjustments if its not in and do a reorder. 2nd came in and had paints mixed material picked out and paid for to have contractors pick up. He got there noone hqd or knew anything. So, I had to go back and do again. 3rd i had simple materials for business orderd but no one called me. I stoped calling after 2 1/2 weeks they finally called 2 months latter.
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Author
Location
Mount Pleasant, South Carolina
Reason of review
Poor customer service
Review #947192 is a subjective opinion of poster.
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Lowes - Customer Care Review from Columbus, Ohio

1.0
Details
Need to schedule an install date for flooring. Both tile and carpet. Ultimate Home Services will not answer the phone. Once you get them on the phone and specifically request not to be transferred to voicemail they transfer you directly to voicemail. Honestly I have never had to work so hard to give someone my hard earned money . I have called at least 15 times, speaking with someone maybe three with a promise to call me back and it never happens. It is the worst example of customer service .
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Author
Location
Columbus, Ohio
Reason of review
Poor customer service
Review #946989 is a subjective opinion of poster.
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Lowes in Rome, New York - Unhappy customer

1.0
Details
i was shopping on line for a BUNN coffee maker on the lowes website i found just what i wanted and then i was so glad when i went to check out it said that i could go to the store and pick it up today10/30/2016,that there was 5 available at the ROME store and ready for pick up today.Then i drove a half an hour to go to your store in ROME,NY. i ask where i could find the coffee makers the man told me they don't sell coffee makers anymore. I explained to him that i saw it on the computer so he looked it up and found just what i told him.he went to talk to the manager.When he came back he said i was correct there are 5 of those coffee makers in the store but he couldn't sell me one because he was saving them for black friday.I was dumbfounded , i told him" that is false advertising "he said well mame i can't sell it to you.i can understand that but your web site said plainly there were 5 of them available TODAYfor pick up at your store .I buy all my appliances at your store ,i meant I have in the PAST not any more.I wil be contacting the attorney general on this matter it is plain and simple false advertising.Pissed off,Ruth Vanderworken ,11264 rt 13 box 13,westdale ny,13483
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Author
Location
Rome, New York
Cons
  • Rude manager understanding flooring staff
Reason of review
false advertising
Preferred solution
MINE IS TO CALL ATTORNEY GENERAL AND LET THEM HANDLE THIS
Review #946240 is a subjective opinion of poster.
0 comments
Had a contract with Lowe's on the Install of window I bought there. The contract stated type of window, amount of contract, and time to complete. Paid the amount in full before they started any work. Two elderly carpenters showed up to do the work on a Wednesday. When...
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Author
Location
Taunton, Massachusetts
Reason of review
Pricing issue
Review #945947 is a subjective opinion of poster.
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Lowes in Fort Worth, Texas - Such a professional experience

5.0
Details
I'm from out of town ,while visiting East Ft Worth in the Meadow-brook area i needed to pick up a few items so i stopped into your store on East chase, the items that were needed at that time you didn't carry them. But there was a young man at your service desk, I'm pretty sure his name was Gregory what a manner-able young man he was. so smart and professional sounding i was impressed at how he was able to get on the computer and connect with a store that would have those very items i needed. I was impressed at the amount of time he spent with me making sure i was satisfied.... This is what customer service should look like. keep up the good work you are going to go far!!!!!!
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Author
Location
Fort Worth, Texas
Pros
  • I like the way i was treated
  • I will be back
Reason of review
Good customer service
Review #945934 is a subjective opinion of poster.
0 comments

Lowes Bathroom Remodeling Review

2.4
Details
Do not even think about contracting with Lowes but most importantly - do not pay them 100% up front !! We had a bathroom remodel that we paid for on June 14 and should have taken 3-4 weeks. It is November and they are still not done - far too many details to list but fair warning - they don't care - they just want to get your money - they don't care - it has been a nightmare.
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Author
Location
Sylva, North Carolina
Reason of review
Poor customer service
Review #945901 is a subjective opinion of poster.