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2 comments
My washing machine was putting holes in my clothes or so i suspected,many time the ,machine had a buch of problems,but i went on you tube and was able to fix some problems,not my clothes being destroyed,2 day ago i decided to wash all my items in heavy Load, my most...
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Anonymous
#1233035

No receipt?You are out of luck!and a whiney!

Author
Location
Benson, North Carolina
Reason of review
Bad quality
Review #939060 is a subjective opinion of poster.
1 comment
1.0
Details
Purchased a Samsung refrigerator 2014 with a 3 year extended warranty over the Labor Day weekend while we were away the compressor went out came home after 3 days had to through away everything. It took 18 days to have it repaired. I paid $65.00 for the service man to...
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Anonymous
#1233037

Buy American made next time slug.

Author
Location
Tustin, California
Reason of review
Problems with payment
Review #938411 is a subjective opinion of poster.
5 comments
3.1
Details
I usually like shopping at Lowes. I have their credit card and I've bought many things there for my new house. But, I tried to buy a window from the Royal Oaks store in Houston last Saturday, and their customer service was horrible. I, and another man, stood in the...
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Anonymous
#1440981

went to lowes tx city today sunday to purchase fertilizer,went to pay for it and tried to use my veteran discount only to be told (very rudely) by two employees at the garden ...

Author
Location
Houston, Texas
Cons
  • No customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #938351 is a subjective opinion of poster.
0 comments

Lowes in Mount Laurel, New Jersey - Terrible help...................

2.8
Details
Just went to the Voorhees NJ store to pay my bill. service desk had 2 women working and one just sat on the phone doing nothing. I waited 12 minutes and walked out. the people behind me did the same. Get yourself a new manager to run the store. This wasnt the first time. Btw- not one manned checkout open-only the the help yourself at the end. Millions of dollars in store costs and not 1 person to take your money. Explain to me how that works in business?????????? bad business bad business bad business bad business bad business!!!!!!!!!!!!!!!!!!!!!!!!! How to run a business into the ground. time to go to the Home Depot!
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Author
Location
Mount Laurel, New Jersey
Cons
  • Poor attitude of employees
Reason of review
Poor customer service
Loss
$20
Review #938107 is a subjective opinion of poster.
0 comments
1.4
Details
Lowes - Never shop here again
I have to say that I have never had trouble with Lowes until about a month ago when i went to return left over items from a project at my house, the Lady in returns couldn't find the upc code to return it so she contacted the manager in building materials and he came...
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Author
Location
Salem, Oregon
Reason of review
Poor customer service
Loss
$1200
Preferred solution
compensate me
Review #937929 is a subjective opinion of poster.
1 comment
2.3
Details
Lowes offered and then Charged me $99 for special offer install on blinds, that was $45 to measure and $54 to install up to 9 blinds. When I went to actually place the order, they added $450 to install price stating that 'other charges apply' but couldn't say what...
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Anonymous
#1369596

I am going through a blinds installation right now in Lynnwood WA Lowes. It's honestly been a nightmare. They're using North End Remodel from Marysville. One word: RUN. This ...

Author
Location
Silverdale, Washington
Cons
  • Lack of training employees
  • Lack of service and followup
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
Review #937579 is a subjective opinion of poster.
2 comments
Can you EVER find someobe to help you in the store???? I even go up to the Service Counter and they psge and page yet no one shows up. Some employees even avoid eye contact entirely so as not to be asked anything. POOR custoner service. I HATE having to go to Lowe's...
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Anonymous
#1233038

It's a do it yourself warehouse if you don't know how to do or find something,you don't need to be in that store.

Author
Location
Mooresville, North Carolina
Reason of review
Poor customer service
Review #936905 is a subjective opinion of poster.
0 comments

Lowes - Customer Care Review from Walnut Park, California

5.0
Details
I was at lowes with my mother we went to get wood and we need someone to cut it so i walked down the aisle to customer service i said excuse me is this customer service and the man said with a rude tone I CAN'T CUT YOUR WOOD. I said oh do you have anyone who can. He said rudly I JUST SAID I CANNOT CUT YOUR WOOD I DON'T HAVE A TOOL. When i walked back my mother said but the saw is right here. And then we walked out and now we are going to home Depot. That is why i perfer home Depot
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Author
Location
Walnut Park, California
Reason of review
Poor customer service
Review #936707 is a subjective opinion of poster.
0 comments
Our Lowe's experience.. We bought our first house, a foreclosure, 3 years ago. As you can imagine we have spent a lot of money at Lowe's stores since we have done all of our home improvements thus far on our own. This summer we decided that our hard earned savings...
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Author
Location
Merrimack, New Hampshire
Reason of review
Order processing issue
Review #936613 is a subjective opinion of poster.
0 comments
1.0
Details
Had 15,000 in pergo max installed throughout the house, it's start to rise and get distorted after 4 years. Would never use again. Lowe's does not standby it's products or installation. I complained and they had a flooring inspector (that I'm sure works for them)come...
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Author
Location
Bend, Oregon
Cons
  • That it became defective after a short time
Reason of review
Damaged or defective
Loss
$15000
Preferred solution
Full refund
Review #936387 is a subjective opinion of poster.