Filter by rating
filters
State:
Show
City:
Show
Product:
Show
2 comments
1.0
Details
Went to Lowe's to get two boards. They didn't have but they said we could cut on in two for you. I said "IK". Then the guy said, "But, we don't have a saw. Ours is broke down." I said, "When can you cut the board in half?" The guy said, "You never know. It could be a...
View full review
Anonymous
#1179638

Same thing happened to us at Home Depot, same scenario. So we said "but don't you sell saws?" "Doesn't work that way." "Can we buy a saw from you, cut the board, and then r...

Author
Location
Owensboro, Kentucky
Cons
  • Building supply store with no saw
Reason of review
Poor customer service
Loss
$5
Preferred solution
Let the company propose a solution
Review #847247 is a subjective opinion of poster.
2 comments
1.9
Details
I spent more than an hour, a dozen phone calls, and talked to a couple of very dumb girls, trying to reach someone in "customer service" with a clue. I can't count how many times I was put on terminal hold, disconnected, sent to a line that only rang and rang and rang....
View full review
Anonymous
#1157664

I in no way believe this even happened, sounds just like customer expecting something for nothing...

Author
Location
ColoradoUnited States
Reason of review
Problems with payment
Review #845915 is a subjective opinion of poster.
0 comments

Lowes in Manchester Township, New Jersey - Customer Service Has No Clue!

2.6
Details
I ordered item 50186, sheet metal online. I questioned the gauge (thickness) of the sheet and was told is was 22 gauge and the order would be ready for pick soon and just to get there before 10PM as that is when the store closes. I got to the store at 9:10PM and found that they close at 9PM and even though the MAY be ready for pick up, I can't as the store is closed. I also found that the sheet was not 22 gauge, but much thinner 30 gauge. Needless to say, I was so annoyed with all the incorrect information from Lowes that the next day I went to HD to get the sheet.
View full review
Author
Location
Manchester Township, New Jersey
Reason of review
Poor customer service
Tags
  • Sheet Metal
Review #845756 is a subjective opinion of poster.
0 comments

I like to tell you about someone that works at Lowes in Millville, N.J.

I like to tell you about someone that works at Lowe's in Millville , N.J. 08332. We went in to Lowe's and didn't know anything about building a deck. So I went up to a worker in ProSerices. I got this lady name Michelle Simpkins and thank god for her. I have never meet a nicer person then Michelle. She explained everything so professional & very nice !!! If it wasn't for Michelle we would of never bought the material there to make the deck. MICHELLE IS THE BEST !!!!!! We spent about 6,000.00 dollars. We are also so happy with everything that had to be order and came in very fast. Again thanks to Michelle
View full review
Author
Pros
  • I sent in the report
Reason of review
Fast order processing
Review #845151 is a subjective opinion of poster.
1 comment
Handicapped and waited for wheelchair for more than 1 hr. My husband and I went to Lowe's off of Glenn Allen highway next to the VA in anchorage on Friday 6, May 2016 about 4 pm. We were looking to buy a wood heater and some garden supplies. No electric or manual w/c...
View full review
Anonymous
#1157606

Perhaps if you had requested a chair rather than sitting on a lawn chair for an hour they may have found one for you as well. It only makes sense that they would give it to th...

Author
Location
West Valley, Washington
Reason of review
Poor customer service
Review #844897 is a subjective opinion of poster.
4 comments
2.5
Details
Went to Lowes and bought a new lawn tractor for 2,600 dollars. Paid with personal check with my old address in NY. No problem even though I now lived in KY. One week later went to Lowes and bought new sink and faucet for 600 dollars. Wrote a personal check from KY bank...
View full review
Anonymous
#1157613

Seriously. Why are insisting on writing checks in this day and age when you can simply pay by debit card and the money will come right out of your checking account? Sounds to ...

Author
Location
Elizabethtown, Kentucky
Reason of review
personal check denied
Preferred solution
Let the company propose a solution
Review #843279 is a subjective opinion of poster.
0 comments

Lowes Table Review

i ordered a counter top just cheap laminate and it will take 3 weeks now i am told i have to wait 2 more weeks. of course i know they are just lying because wilsonart is on lebanon rd and they are not in the process of moving which is their story. i wilk have to wait but wilk not buy anything lije this again there.
View full review
Author
Location
Mckenna, Washington
Reason of review
Order processing issue
Review #842774 is a subjective opinion of poster.
0 comments

Lowes - Whirlpool Washing Machine Review from Griffin, Georgia

I purchased a whirlpool basic medium priced washing machines from Lowes in Griffin, Georgia about 4 years ago. I despise this product! I have been washing clothes for about 60 years and know how to treat and be respectful with a machine. This machine is inadequate in every way! It wraps clothes around the agitator, cannot spin, when it's paused to be corrected it starts the entire cycle all over again. It consumes an inordinate amount of time from the beginning to the end! There are NO worth while qualities about this product! Nothing!
View full review
Author
Location
Griffin, Georgia
Reason of review
Bad quality
Review #842621 is a subjective opinion of poster.
0 comments

Lowes Delivery Service Review from Omaha, Nebraska

Horrible experience! Bought carpet to have it installed. Was suppose to come at 8am. Apparently they double booked. Did nothing about it except say they would deliver it at 1-2 that same day. Ended up not showing till 3 (my son sleeps at 3) told me I could reschedule. I did not want to have to take another 2 hours to move everything back in the rooms to then re take it out. They still did nothing to accommodate. Will not be buying anything else from Lowes ever again!
View full review
Author
Location
Omaha, Nebraska
Reason of review
Problem with delivery
Review #840791 is a subjective opinion of poster.
0 comments

Lowes Customer Care Review from Salisbury, North Carolina

2.9
Details
I would never recommend Lowes for any home improvement projects. I had my countertops and siding done and the subcontractors were unprofessional. The plumbing company came to my home at 7pm. There should have a walk through after the siding company completed the work and I never heard from them. I called Lowes along with the subcontracting company to have them to add a part of the siding that is missing and did not receive a call back.
View full review
Author
Location
Salisbury, North Carolina
Reason of review
Poor customer service
Review #840477 is a subjective opinion of poster.