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Door Review

oreded a speacial out swing door. seal arent correct, doors dont align, plus others items. took 2.5 weeks to get a rep out. its now 2.5 weeks and no answer about a faulty door. oh. they said 1 week.
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Author
Product
Reason of review
Damaged or defective
Review #836681 is a subjective opinion of poster.
0 comments
Lowes hired a subcontractor to install carpet in my home. I left the workers alone at my home for around 1.5 to 2 hours and I returned home to find my refrigerator had been stolen. I immediately contacted the subcontractors supervisor and he stated that he does not...
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Author
Location
Loganville, Georgia
Reason of review
Poor customer service
Review #836308 is a subjective opinion of poster.
0 comments

Lowes in Monroe, New York - IS THERE ANYBODY HERE TO HELP ME ?

Lowes (and Home Depot) never seem to have anybody in the departments to help you.You stand around a department waiting then an associate says ill get you someone and you continue to wait wait wait. Also, Lowes in Chester NY use a very poor shipping company.It took 5 weeks my flooring order to come in and the shipping company said t 1) we will only keep your order foe 2 weeks, after that you have to pay storage fees & we need 48 hours notice for a change of delivery date. At least they make it cohesive to match up w the poor customer service in their stores.
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Author
Location
Monroe, New York
Reason of review
Poor customer service
Review #836165 is a subjective opinion of poster.
1 comment
3.4
Details
Bad, I did not buy this heater myself my neighbor did and installed it for us (my husband and I), the heater has also been a headache. It could keep the water heated and would turn off and I had to go and light the pilot over and over my neighbor would come and check...
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rollo2016
#1149354

You didn't mention the brand. Ordinarily, you should contact the manufacturer when under warranty. Is it? Check your paperwork and see what the time frame is for warranty work...

Author
Location
Yuma, Arizona
Pros
  • That i did get the discount
Reason of review
Bad quality
Loss
$500
Preferred solution
Let the company propose a solution
Tags
  • baseboard heaters
Review #835520 is a subjective opinion of poster.
1 comment
I just came from the Warrington,Pennsylvania Lowe's and did not have a great experience. I wanted to buy several bags of mulch and was looking for one of the flat steel carts. I went to several of the staff and asked where they were and I was told go out the parking...
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Anonymous
#1151195

How many carts did you walk by in the parking lot that you could have grabbed knowing you would need one, and possibly there might not be one available in the store?

Author
Location
Philadelphia, Pennsylvania
Reason of review
Poor customer service
Review #835095 is a subjective opinion of poster.
2 comments
2.6
Details
Lowes - Patio table and chairs
Customer service was appalling. Tried to buy merchandise from two different stores. One had no table so I called another store and asked if the table they had in stock could be sent to store closer to my home. I was told other store would have to pick it up. Called...
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dianergriffith50
#1149361

Replace chair asap. Thank you

Author
Location
Apollo Beach, Florida
Pros
  • Would rate zero stars if i could
Cons
  • Staff incompetent
  • Terrible customer service
Reason of review
Damaged or defective
Loss
$100
Preferred solution
Deliver product or service ordered
Review #834994 is a subjective opinion of poster.
2 comments
This store is the worst! I will never spend another dollar in this store. I was kept waiting for more than 15 minutes to get help with 11 40lb bags of top soil (lifting onto cart and loaded into car). Had to ask for a manager before someone finally shows up. He puts...
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Anonymous
#1281306

I spend two minutes looking for someone to assist me, and after I found him, another two minutes waiting until he fifinished socializing with his friend. It was about 9:20 am...

Author
Location
Union, New Jersey
Reason of review
Poor customer service
Review #834724 is a subjective opinion of poster.
3 comments
1.0
Details
Yesterday, I placed an online order for two packages of grommets totaling $2.34. I did so because Lowes online ordering and pickup is supposed to save me time. I arrived at the store in Harrisburg, PA to pickup the order, and only one person (Dom) was working in...
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Jumpa
#1149721

Most all grommets are right down in Hardware section... it would have taken you 4 minutes to walk down and get them. Unless you are too "lazy"& I do believe that's the case h...

Author
Location
Harrisburg, Pennsylvania
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #833118 is a subjective opinion of poster.
0 comments

Lowes Manager Review

My assistant manger jeff is sleeping with my head cashier marisa . she has told me they are cheating the system . im not sure what to do i feel uncomfortable knowing all this not only that they are stealing but im sure there is some rule about mangers dating employees .
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Author
Location
Salida, California
Review #833115 is a subjective opinion of poster.
0 comments
1.8
Details
Horrible special order experience. I ordered a dpecial order door on 3/17. Supposed to arrive 4/5. I should have run from the store just in trying to get someone who knew how to order it. I was in the store for 40 minutes before an assistant manager figured it out. I...
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Author
Location
Springfield, Massachusetts
Product
Cons
  • Low confidence level
  • Being treated like i was bothering them
  • Employees not exhausting every avenue to assist me
Reason of review
Order processing issue
Review #832262 is a subjective opinion of poster.