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Lowes in Edwardsville, Pennsylvania - Rented bissell

i rented a bissell to do a job 1)it was dirty i cleaned it in front the girl there and she still changed me 20.00 cleaning fee 2)it was broke got it to the job it spit water all over the walls i had to pay for the walls to be cleaned i had to clean the hole wall not just were the water spit took over 2hours so took it back to the store told the guy what had happen he gave me back the rent fee but not the 20.00 cleaning fee for the bissell so i'm out 20.00 plus 2 hour lobor fee thanks alot for nothing i will never rent a bissell from lowes again you should check them when they come back thanks jakoonrad@yahoo.com joe koonrad 94 e.luzerne ave edwardsville pa 19704
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Review
#942935 Review #942935 is a subjective opinion of poster.
Service
Lowes Bissell Vacuum Cleaner Rental
Reason of review
Damaged or defective

Lowes - Cantreadit Review from Garland, Texas

Lowes - Cantreadit Review from Garland, Texas
Why does ink fade on the receipts so quickly? I have a rebate from a few days ago and now it's not legible. Thermal paper/ink receipts seem like a shady and unfair way of doing business.
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1 comment
Anonymous
#1233203

Thermal receipt paper reacts to heat. Don't leave the receipts in your vehicle or where they are exposed to sunlight.

Keep them in a file in your home and you will find they don't fade much. Kept in a file, they will be much easier to find when you need them as well.

Review
#942611 Review #942611 is a subjective opinion of poster.
Reason of review
Bad quality

Lowes Blinds Installation Review

1.8
Details
Bought insulated curtains for my entire home over a year ago. The installer was here 8 times and never got it right. He replaced 1 of the sliding door curtains 3 times because they broke. For over $3000.00 I got curtains that need replaced after 1 year.
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Review
#942504 Review #942504 is a subjective opinion of poster.
Service
Lowes Blinds Installation
Reason of review
Bad quality

FENCE INSTALLATION DONE BY LAZY UNPROFESSIONAL LOWES

I just used Lowes to install my vinyl fence. Nothing was done correctly. This is just a very small example of the unprofessional way my fence was put up. Wrong fenced delivery twice and then on the installation day the wrong posts were delivered. The fence was not level (had to tell him to level it), dirt all in the grass and big gaps on the fence line and the best part, THEY PUT FAST DRYING CEMENT IN THE POST HOLES AND DID NOT ADD ANY WATER THEY ARE WAITING FOR IT TO RAIN. so now I will have just chunks of cement as it rained but just a little. Would you install a fence at your house like that Lowes? A very Lazy not professional work done by the Lowes in Holmdel, NJ. Sorry I ever called them.
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Review
#942228 Review #942228 is a subjective opinion of poster.
Service
Lowes Fence Installation
Reason of review
Poor installation fence is not stable.
Loss
$2000
Preferred solution
Let the company propose a solution

Lowes in Ottawa, Ontario - customer shoping ability

I LIKE LOWES ---- UNTIL LATELY. YOUR MANAGER AT THESTORE LOCATED IN BRADENTON,FL ON 14TH ST HAS MADE IT ALMOST IMPOSSIBLE TO NAVAGATE THR0UGHOUT THE STORE WITH MERCHANDISE AND CUSTOMER ORDERS FILLED IN THE ISLEWAYS THAT SHOULD BE FOR CUSTOMERS SHOPPING TO MANUVER THE SHOPPING CARTS, CARTS FOR DISABLED, ETC;. THE ISLEWAYS THROUGHOUT THE STORE IS A DISASTER.NEXT TO IMPOSSIBLE TO NAVAGATE THE ISLES TO OBTAIN OUR PURCHASES. BY CHRISTMAS TIME THE WHOLE STORE MIGHT BE FOR MERCHANDISE ONLY, NO ROOM FOR CUSTOMERS. THIS IS A SERIOUS PROBLEM NOW AND IT DIDN'T USED TO BE THAT WAY. POOR MANAGER? THANK YOU JACK PARSONS OF BRADENTON
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Review
#941256 Review #941256 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Poor customer service

Lowes - Customer Care Review

4.2
Details
So I went to Lowe's yesterday myself a 50 year old retired woman and my 7 year old granddaughter period after walking up and down the same aisle for 15 minutes looking for a piece of plywood actually 6 pieces of plywood... 3 pass me in the aisle trying to look busy ... will not look my way so I find the counter in the construction aisle... Another man standing there sideways he refuses to acknowledge my presence so I walk out I will never return to Lowe's I have to drive 20 miles further to Home Depot but that's where I will shut from now on. You seen the commercial of the couple trying to find help to buy a washing machine in a store similar to Lowe's or Home Depot and their hollering hello hello and the echo is coming back at them that's exactly how I felt yesterday while I was walking out of the store past six or eight other employees chatting with each other on their phones nobody acknowledged my presence in the entire store I had a tape measure in my hand that I return to the aisle that I got it from in the proper location.
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1 comment
Anonymous
#1230527

Lowe's is a self service home improvement store. Always has been. If you actually wanted an employee to help you, you should have shopped at the local lumber yards and hardware stores when they were begging for your business 30 years ago.

Review
#940916 Review #940916 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Poor customer service

Lowes in Hurst, Texas - Absolute Nightmare

1.0
Details
This review is also for the Lowe’s on 770 Grapevine Hwy Hurst, TX 76054 and Lowes.com. This place is an absolute nightmare to deal with. Ordered an over the range microwave and install. Magically the day it is due to the store it is back ordered until the middle of Nov. With this business you will get a flurry of calls asking questions or confirming things that require a callback. When you call in to the store you get looped into a call tree that has absolutely no option to reach appliances, installation, or the person who just called. So you get stuck with the operator who proceeds to put you on hold for 30 minutes. The lovely thing about this is after 30 minutes it either hangs up or sends you to a busy signal. By this point the "installer" came to basically take a picture of my current microwave with his cell and say it was ok for me to have another one after spending $35 (nonrefundable). As he was walking out the door he tells me "make sure you text and stay on top of my boss so this gets done". Um what? shouldn't that be your job? So since I had paid for this already I decided I would change to a microwave that would be available sooner. The "helpful" web agents directed me to the corporate line. Apparently the workers there do not know anything about home improvement products because my representative had this annoyed, rude attitude the whole time. The representative then had to call the store to get permission to place the order! 30 minutes later I was finally done with the seemingly simple task of switching out one product for another. Apparently this created a whole bunch of questions because that afternoon I got a message from the corporate representative instructing me to call the store back with the answers. So I call back in to the store and this spurs another round of the hold game. Once I got kicked off again I called back into the store and demanded to speak to a manager- I was SO OVER IT! His response was to defend everything and basically blame me since there was a communication gap between online and the store. He told me he would refund it and hung up. As I was turning around to head to the store he calls back to tell me he cancelled and continues with the Lowe's defense. At this point I was getting really mad since the blame was being put on me the customer! I asked him to please put in feedback since the process was ineffective. His response blew me away "Welp I can put it in CTI I guess but no one will read it". At this point I simply got off of the phone for my sanity. I was super relieved thinking this was all over until today- I got a call confirming my microwave delivery and my install!!! So I call back and of course the person who called me has magically disappeared so I had to call back into a manager. He told me he would cancel it and proceeded to HANG UP ON ME! I asked for a confirmation and he mumbled something and HUNG UP! Worst experience with any business ever. I will never ever shop here again and make sure that my friends and family are aware of this.
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1 comment
Anonymous
#1233033

Does anyone really care where u shop.........no

Review
#939578 Review #939578 is a subjective opinion of poster.
Service
Lowes Microwave Installation
Cons
  • Customer service was the worst
  • Lack of response
Reason of review
Order processing issue

Lowes of Greeneville, Tn John electrical department

1.0
Details
This incident occured at the Lowes in Greeneville, Tn on 10/6/16 at about 6:30 p.m. I was buying receptacles which came out of two boxes marked .59/each. When they rang up at 1.07, I stopped the cashier and said there was an error. At that point she called John from electrical. We walked over together to the boxes marked .59, and I showed him where I took them from. He immediately became defensive and insisted that they came from the box marked 1.19. He did not look at the sku numbers or do anything else to back up his assertions. At this point I told him to get me a manager. He told me "you get the manager." After he left the scene, I checked the sku numbers with several of the other recepticles in the .59 box and they matched. The ones from the 1.19 box did not match. After being treated with blatant disrespect, I had to do his job also. This treatment by an employee is a disgrace to me as a customer and to Lowes as a corporation who purports to provide customer service.
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Review
#939114 Review #939114 is a subjective opinion of poster.
Service
Lowes Customer Care
Cons
  • No communication
  • Arrogant employee
Reason of review
Poor customer service
Tags
  • LOWES Home
  • Home maintenance supply

Lowes - Maytag Washing Machine Review from Benson, North Carolina

My washing machine was putting holes in my clothes or so i suspected,many time the ,machine had a buch of problems,but i went on you tube and was able to fix some problems,not my clothes being destroyed,2 day ago i decided to wash all my items in heavy Load, my most precious items,my prayer blanket and a lot of important items ,i wear every day,the washing machine was loaded and i left the laundry room, in the morning i tried to open the door i tried all the obvious things like check the breaker,outlets,it was definitely tne washer, my clothes are still in the dryer,because, apparently my warranty i purchased they cant find with my phone number,really,how convenient im so discusted,sincerely
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2 comments
Anonymous
#1233035

No receipt?You are out of luck!and a whiney!

Anonymous
#1228862

Didn't you keep a copy of your receipt and warranty?

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Review
#939060 Review #939060 is a subjective opinion of poster.
Product
Maytag Washing Machine
Reason of review
Bad quality

Lowes - Repair Review from Tustin, California

1.0
Details
Purchased a Samsung refrigerator 2014 with a 3 year extended warranty over the Labor Day weekend while we were away the compressor went out came home after 3 days had to through away everything. It took 18 days to have it repaired. I paid $65.00 for the service man to come out which I shouldn't have because of my extended warranty. It's been s nightmare trying to get a reimbursement. It started Sepember 12thand I'm still waiting. I faxed over the paper work they asked for and they said they can not check faces only emails. Went to Lowes Santa Clarita Golden Valley had the manager fax and emailed now they say the are behind and it will be another15 days to either get s check or a dinail letter will never buy a major appliance from Lowes!!!
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1 comment
Anonymous
#1233037

Buy American made next time slug.

Review
#938411 Review #938411 is a subjective opinion of poster.
Service
Refrigerator Repair
Reason of review
Problems with payment