Filter by rating
filters
State:
Show
City:
Show
Product:
Show
3 comments
My husband is a combat Vietnam veteran. We were having trouble with the footplate on his wheelchair. Jared came and checked out the footplate and went and found various tools to help secure the footplate. He was wonderful. He went way out of his way to secure the...
View full review
Anonymous
#1119565

while the compliment is nice to see you really shouldn't put your phone # on it or email as you're just begging to be harassed.

Author
Location
Guyton, Georgia
Reason of review
Good customer service
Review #788997 is a subjective opinion of poster.
0 comments

Think 10X before ordering from Lowes! XPO Delivery service is awfull!

Lowes delivery service is a joke! Never on schedule, poor communication and poor service! Think it over before you purchase from Lowes! The store employees are great but delivery service is th worst I've experienced in my 45 years of life! You have been warned! Why would you want to waist your day waiting for your appliances to arrive and not have them arrive at all? Then to have the delivery service XPO give you excuse after excuse on what went wrong?
View full review
Author
Location
Chula Vista, California
Reason of review
Order processing issue
Review #788306 is a subjective opinion of poster.
0 comments

Lowes - Lowe's Manassas

1.0
Details
Noor Khan - Appliances Manager -- is a liar and a cheat. He quotes false prices over the phone to lure people into the store. Do not deal with this store or this employee. I have talked to other patrons of this store and they also agree that Mr. Khan will lie and cheat to customers over the phone simply to get them to come in and then he will change the pricing. He is also horrible at scheduling delivery times and simply doesn't care about the consumer.
View full review
Author
Location
Manassas, Virginia
Cons
  • Noor khan
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #787259 is a subjective opinion of poster.
0 comments
3.4
Details
First I want to say that im very upset because I buy everything from lowes because of customer serive over home depot. But man they gave me the run around when I showed them I found a price cheaper at home depot. So she checked online and when she found that lowes...
View full review
Author
Reason of review
Poor customer service
Loss
$250
Preferred solution
Price reduction
Review #785668 is a subjective opinion of poster.
0 comments

Lowes in Macon, Georgia - Failure to receive 10% Discount.

Purchased a Ref 26-CU FT SXS REF FFHS2 on Feb 4, 2016. The ref cost $798.00, Did not receive the 10% discount since it was an appliance that qualified for the discount. In my opinion I should have been awarded the 10% and an additional 10% Military Discount. #153878. A nearby city awarded the 10% as well as the 10% Military Discount. I am requesting that an additional 10% be given, thus awarding a credit to me. Thanks for your consideration in this matter. I do await your reply. store # 1016. Transaction # 9698. I can be reached by email: clentonkent@gmail.com, or 478-320-2770. If additional information is needed, please advise. Thanks.
View full review
Author
Location
Macon, Georgia
Reason of review
Order processing issue
Review #784670 is a subjective opinion of poster.
1 comment
1.0
Details
Helloo A very upset customer. Treated very badly as a customer who just spent close to 3000.00 on appliances and went back to the store today after delivery Of appliances which were delivered today. As recommendation of delivery employees regarding gas dryer. Two...
View full review
Anonymous
#1107312

That was long winded. We don't care about your feelings. Just tell us what was happened. You may not think you are uneducated but you sound like it from this post.

Author
Location
Hemet, California
Reason of review
Poor customer service
Review #784661 is a subjective opinion of poster.
0 comments

Lowes Installation Review

1.0
Details
Worst experience! Would never use them again to do anything. Been one year and they still can't schedule to redo a tile job that was the worst anyone has seen!!
View full review
Author
Location
Stamford, Connecticut
Reason of review
Poor customer service
Review #784152 is a subjective opinion of poster.
0 comments

Lowes - Installation Review from Havelock, North Carolina

The latest, bought carpet for bedroom. Paid to have old carpet and padding removed. Waited 3 weeks and at 3:00pm the installer cancelled. Called installer office and was told they were booked up for the next day. Made no attempt to do my job that has been paid for for 3 weeks. The earliest they can do the job is the end of next week. I will be as uprised if they show up. Also they put that th e installer was removing the furniture. I did not want to pay for this but none the less they charged me for it anyway. Two years ago I bought a refrigerator from Lowes. I got delivered damaged, the side was dented in. It took another ten days to get the replacement. I highly reccomend to not make big purchases from this company. The lumber is expensive and poor quality. As most of this companies products are over priced.
View full review
Author
Location
Havelock, North Carolina
Reason of review
Poor customer service
Review #784002 is a subjective opinion of poster.
1 comment
If Lowe's is going to offer a Military discount that's great. Why not offer it to all Veterans? I was in the military for 4 years, now I'm out, Therefore I am retired Veteran. I've shopped at Lowe's and Home Depot for years. I use my expired Military ID for the 10%...
View full review
Anonymous
#1107554

I used to work there and there was an issue with a cashier not honoring military discounts and our store manager was pissed!! It was told to all employees that we are to honor...

Author
Location
Indialantic, Florida
Reason of review
Military Discount
Loss
$50
Preferred solution
Let the company propose a solution
Tags
  • Veterans Discount
Review #783893 is a subjective opinion of poster.
1 comment
1.0
Details
Kitchen Remodel was a total disaster. The Install took over 3 months to complete because project coordinator was so rude and did not care if installation was done or not. I called management and spoke to everyone it seems at Lowes and they all have the same attitude...
View full review
Anonymous
#1106287

I am going through the same thing with Lowes in Framingham mass. Been six months, a total disaster and not done yet.

Author
Location
Wake Forest, North Carolina
Pros
  • Products offered
Reason of review
Poor customer service
Review #783659 is a subjective opinion of poster.