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LOWEs And Samsung are a joke

Sansung washer bought at lowes will not spin out blankets. Smells like motor is burning. They will put you off with service calls when it is not repairable and when they leave it is still broken. Smells like motor is going to catch fire then they will have a huge lawsuit. I am going to make a facebook page telling everyone how Lowes and Samsung puts customers off and makes them jump through hoops when you buy one of their piece of junk Samsung washers.
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Author
Location
Pueblo, Colorado
Reason of review
Bad quality
Loss
$400
Review #768906 is a subjective opinion of poster.
0 comments

Dewalt 20 Volt Lithium Battery Review

1.4
Details
Lowes would not match their online price in the store here in monroeville pa for dewalt 14 volt battrys,thats fine,they want to play hardball and not help customers,so i will give my money to home depot,,,,no more lowes.
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Author
Location
Monroeville, Pennsylvania
Reason of review
Pricing issue
Review #768482 is a subjective opinion of poster.
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Lowes cheat subcontractors

lowes uses the excuse customer complained and doesn't want you back on the job to fix issue, then the say the had to have another contractor to fix it at the entire labor cost, the always seem to larger pay jobs, lowes are crooks, this is a common practice, wage and labor need to step in and fix this issue. or contact your attorney general in the state u work. we've been cheat out of jobs, and other contractor have quit lowes for the same reason.
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Author
Location
Harrisville, West Virginia
Reason of review
Problems with payment
Review #767645 is a subjective opinion of poster.
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Lowes in Yucca Valley, California - Customer Service really came through

I had a technician come bye last Wed to service my Samsung dryer that wasn't drying, it needed a thermostat, when he left the house he said the dryer was fixed, however he forgot to put the thermostat in and replaced another small part. I called the next morning hoping he would come back quickly. After several calls everyone said it would be another ten days for another repair. That was unacceptable, I knew the supervisors were only patronizing me......I googled corporate and although it was a Fri afternoon out of state I received a quick response that evening. The next morning the manager from Palm Desert Lowes called me and offered a dryer on loan the next day, although it was Sun at this point it was still better than waiting the six more days.....I received a call that afternoon from the gal who sold me the dryer to make sure I was taken care of and that evening I received a call about 8 pm from the executive associate from North Carolina and that evening another call recorder to give me a time of delivery. This associate also offered to call me the day of service on the 15th to make sure my dryer was fixed. MY ADVICE...............GO TO THE TOP...........I think about six calls later I certainly had VIP treatment..............THANK YOU LOWES FOR YOUR SERVICE
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Author
Location
Yucca Valley, California
Reason of review
Poor customer service
Review #767579 is a subjective opinion of poster.
0 comments
1.0
Details
Reno, NV Lowes - Incorrect windows
I am 100 percent dissatisfied with the results of the project and the Reno, NV Lowes is refusing to correct the job. I reside in a community governed by a homeowner’s association (HOA) and the new windows were to match pre-existing windows throughout our community. ...
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Author
Location
Reno, Nevada
Cons
  • Install
  • Incompetent management
  • Management siding with their staff without knowing the facts
Reason of review
Poor customer service
Loss
$5771
Preferred solution
Deliver product or service ordered
Tags
  • Incorrect Windows
  • Customer Service Policy
  • Lowes Reno Nv
Review #767189 is a subjective opinion of poster.
0 comments

Do not use Lowes for fencing

5.0
Details
Overpriced, no commitment to customer's scheduling, drug job out over nearly two months, snotty attitude from contractor. Left all the materials in front, killing grass, no way to protect them from theft for all that time. Put pea gravel on list of materials and enter $36 for pea gravel and never delivered, then they said they never charged us for the pea gravel. When contractor or subcontractor were supposed to show, but didn't would never call to say they weren't coming that day. Awful.
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Author
Location
Kingsland, Georgia
Cons
  • Lack of customer consideration for price paid
Reason of review
Poor customer service
Loss
$3900
Preferred solution
At $200 per feet and the fact that I prepaid, I guess a gift card for $500 would be a nice gesture.
Review #766808 is a subjective opinion of poster.
0 comments

Pipes Review

Love store but i just had the most sarcastic,unprofessional guy help me.He gave me with laughter a lesson on sex 101 than putting 2 pipes together for my new faucet.both him and another guy in tile,carpet dept know their stuff but lack in customer care.
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Author
Location
Cuyahoga Falls, Ohio
Reason of review
Poor customer service
Review #766416 is a subjective opinion of poster.
0 comments
1.0
Details
I went to Lowes of Egg Harbor Township NJ this morning to pay the balance for my carpet install. I was excited about getting my room done until I arrived at Lowes. After patiently waiting, the salesman finally got to me and began to process the order. Another...
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Author
Location
Egg Harbor City, New Jersey
Cons
  • Customer service
  • Incompetent staff
Reason of review
Poor customer service
Loss
$500
Preferred solution
Please advise????
Review #765992 is a subjective opinion of poster.
0 comments

Lowes - Front Door Review from Marcus Hook, Pennsylvania

Ordered a front entry door from Stroudsburg PA location. Spent hours in the store on what kind of door, dimensions, etc. When the door came in about a month later, it wasn't even the door we ordered, not even close. My wife and I both took multiple days off to be there for the install. Had to go back to the store and someone else assisted us. To make a long story short. It took more than three attempts to get the door specs right and 4 months for it to finally get installed. All I want to say is the Stroudsburg PA store SUCKS!!! No Clue on how customer service works. ***, lazy, non-confrontation al managers. Home Depot is a dream compared this place. Never, will we do any future business at the STROUDSBURG PA LOWE'S. You should all be fired. STAY AWAY FROM HERE.
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Author
Location
Marcus Hook, Pennsylvania
Reason of review
Not as described/ advertised
Review #765867 is a subjective opinion of poster.
0 comments

Lowes - Pergo Max Laminate Wood Planks Review from Elyria, Ohio

2.7
Details
Pergo moneta mahoghany installed a year ago. Within several months bubbling delamination and board separation occurred. Lowes took months of nagging to get three inspectors to admit what they knew all along. It wasnt the old moisture game, it was defective product. Then Lowe's insisted on trading for another inferior Pergo product. To match the original product with a like product was too expensive for this highly profitable company. Lesson learned...deal with the locals. Dont let Lowe's, their installers or Pergo in your house. You are welcome!
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Author
Location
Elyria, Ohio
Reason of review
Bad quality
Review #765370 is a subjective opinion of poster.