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Troy Bilt Lawn Mower Review

In November while mulching leaves my troy bilt mower clonked out,I purchased it in April 2015 with warranty,it was sent out I paid $199 for mower,they said not covered and cost $169 to fix then to top it off ,it cost $76 to send back to store hmmm what kind of *** is that?
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Author
Location
Fayetteville, Arkansas
Reason of review
Warranty issue
Review #754341 is a subjective opinion of poster.
0 comments
1.6
Details
We have had very bad experience with canyon country Lowes location. we went to store on 11/9/2015 and ordered 1 blind, 2 roman shades and 2 solar shades. it cost us about $2350. thy said first they will send somebody to measure the windows. after a week the measurement...
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Author
Location
Santa Clarita, California
Reason of review
Poor customer service
Loss
$2400
Preferred solution
Deliver product or service ordered
Review #754280 is a subjective opinion of poster.
0 comments

Other Product Review

2.0
Details
Store hours Altoona Pennsylvania On Google is wrong. It says that your store is open till 10:00 PM. you would think you would have an interest in correcting this. Rather then telling everyone on the telephone it's not your fault. This has been this way for a very long time apparently you don't really care
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Author
Location
Altoona, Pennsylvania
Reason of review
Poor customer service
Review #753489 is a subjective opinion of poster.
0 comments

Vinyl Flooring Review

1.0
Details
Wanted some roll vinyl cut asked one rep who referred me to another. He said its gonna be awhile hes busy. Waited and waited found him chatting with another employee. Still busy. Store pretty much empty as it was 10 am and as i left nothing but sales people standing around. Management here is pathetic as is their sales force.
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Author
Location
Charlotte, North Carolina
Reason of review
Poor customer service
Review #753147 is a subjective opinion of poster.
1 comment
They hire subcontractors who do not call to let you know when they will be scheduling your installation. It took multiple calls to my "project manager" to even get it scheduled (over a 2 week period) When it was finally installed they left the white tags at the bottom...
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Anonymous
#1627681

Lowes sold my fence install to a third party contractor that, did a *** job!! They never corrected the error of 1. Lowes- employee -missed measured. The asst. mgr. at 0740 she...

Author
Location
Burlington, North Carolina
Cons
  • Workers in rush do not take pride in work
  • Customer service received
  • Dealing with staff
Reason of review
Not as described/ advertised
Loss
$300
Preferred solution
Price reduction
Review #752813 is a subjective opinion of poster.
0 comments

Lowes in Gainesville, Florida - Poor Service

1.0
Details
Ordered two vanities with two granite tops to be delivered at home. Website said it would be delivered to nearest dry area such as a garage or patio. Would receive a courtesy call. Said it would be delivered between the 12th and the 19th. A few days after I ordered it the delivery people called to verify my address. They said they only had to give me a 30 minute notice of delivery. I explained that where I lived, I really needed more than a 30 minute notice. He said he would call ahead of time. They delivered it on the 20th with no call. I wasn't home. They left the packages blocking my gate into my home on the dirt driveway. I'm a 64 year old woman who had to drag all the packages up my driveway so they wouldn't get wet. One weighed 140 lbs. When I complained, I was told to read their delivery policy. They didn't address the fact that it wasn't delivered on time and without a 'courtesy call'. Not only was the service horrible, but only one person seemed to care. I won't be doing business with them ever again.
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Author
Location
Gainesville, Florida
Cons
  • Service
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
Review #752768 is a subjective opinion of poster.
0 comments

Lowes - Poor customer service

I recently remodeled my kitchen through at lowes of Lexington. I have spent close to 30000 dollars on this project on appliances ,cabinets,tile ,framing etc. lowes was instructed to bring my appliances out on a Saturday which was a refrigerator,diswasher,stove,and microwave. They only brought the stove and the side of it was caved in and damaged and they expected me to accept this. They did not bring any of the other appliances. Then we scehluled the rest of the stuff for the following Tuesday the didn't bring the dishwasher. I had to miss work for this and now im going to miss another day for another trip to my house.This is most unorganized place and have little respect for the customer. The screw ups and poor time management and inventory management is the worst I have seen. I guess they thing everyone can get off work at will. These problems shoudnt exsist at a place like this. Feel free to call em they have my number
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Author
Cons
  • How unorganized this place is
Reason of review
Problem with delivery
Loss
$200
Preferred solution
Let the company propose a solution
Review #751736 is a subjective opinion of poster.
0 comments

Lowes in Middleburg, Florida - Bad customer service

1.0
Details
we ordered specialty doors from Lowes. Its raining today so the installer called and said he couldn't install the doors. I said I understand that my husband was in construction. I said so tomorrow then he said no I booked the rest of the week. I said ok next week he said no I booked thru the first of the year. Ill try to get 1 done tomorrow and maybe 1 Friday. I said Lowes said I would have my doors by Christmas. We called the Lowes store in Middleburg, Fl Stacy the manager said what do you want me to do call and make other customers mad. Great customer service right. I will suggest that you go to Home Depot.
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Author
Location
Middleburg, Florida
Cons
  • Bad customer service and rude manager and installer
Reason of review
Poor customer service
Loss
$1500
Preferred solution
Let the company propose a solution
Review #751565 is a subjective opinion of poster.
2 comments
I can see why they are in big trouble. After two blotched Installation jobs from a store in Estero, Florida, they should be out of business. A *** company that hires enept contractors, does sloppy work, destroys your home, refuses to refund your money should be out of...
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Anonymous
#1078932

That's why it is always best to hire your own contractor. That way you can check references and deal directly with the contractor rather than going through a 3rd party.

Author
Location
Bonita Springs, Florida
Reason of review
Bad quality
Review #751504 is a subjective opinion of poster.
2 comments
1.0
Details
Just wanted my merch. card transfered to another card due to inability to check balance online. Lady told me merch cards are like that. She was wrong and didnt want to hear what i had to say, nor did the manager. worst service i have ever experienced in my life. never...
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Anonymous
#1087150

If you have so much money on a merch card that you can't keep track of it, it probably means you've returned a ridiculous amount of stuff without a receipt, which means you've...

Author
Location
Corona, California
Pros
  • Would rate zero stars if i could
Cons
  • Customer service was unbeleivably
  • Unbelievably poor service
Reason of review
Poor customer service
Loss
$1
Preferred solution
Let the company propose a solution
Review #750809 is a subjective opinion of poster.