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We went to Lowe’s in Westminster and was looking at tile we saw a sign that said FREE INSTALLATION so we got a sales person and it was the store manager. We showed him the sign he looked it up on the computer and said yes it’s true free installment so we made the appt...
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Review
#1605150 Review #1605150 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution

Lowes in Upper Moreland, Pennsylvania - Poor management

1.0
Details
Went to Willow grove store for propane tank refill the cashier told us they had no propane and to go shop at Walmart I met 2 other customers outside with the same issue. This is the summer grilling season and they have been out of propane for days all three of us left and none of us made any other purchase. Guess i will try Home Depot
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1 comment
Anonymous
#1723378

The propane suppliers deliver on route that may be once or twice a week. There is only so much they can deliver on each visit. Not much a store can do but wait for the next delivery.

Review
#1603898 Review #1603898 is a subjective opinion of poster.
Pros
  • Shopping
Cons
  • Bad service
Tags
  • long time customer

Lowes in Groveland, California - Plants wilting from lack of water

was told donnot have enough waters
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1 comment
Anonymous
#1723382

Why don't you apply for a part time job watering plants? With low unemployment and not enough people wanting to work these jobs there will be shortages.

These are the kinds of jobs people trying to immigrate to our country would be more than willing to do. Perhaps we need to find a way to bring more people willing to work into our country.

Review
#1602777 Review #1602777 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application
Preferred solution
Let the company propose a solution

Lowes in Plymouth, Michigan - Refrigerator filter rebates

Submitted 4 times. Still don’t have full rebates. Bought protection plan for 2 refrigerators which is supposed to include 50% off the filters. Impossible to get Cod ‘t fall for it c
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Review
#1601631 Review #1601631 is a subjective opinion of poster.

Lowes in Tahlequah, Oklahoma - Price match guarantee

1.0
Details
Lowes will only price match within their district. This means every one of their stores that has no competitor within a few miles price gouges local customers by as much as 20%. DO NOT SHOP LOWES!
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1 comment
Anonymous
#1722173

This is true of any retail store. Competition in an area often pushes prices lower.

If you have no competition in your area there is no need to lower prices and reduce profits.

If Lowes is the only store in your area it would indicated there isn't enough demand to draw in the competition. In this case you should be happy to have even one home center in your area to shop at.

Review
#1600300 Review #1600300 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Preferred solution
Price reduction

Lowes in Columbia City, Indiana - Service for my refrig

2.0
Details
Still waiting on Corp. To return call on follow up on mistreatment on phone conversation, stating on 3rd. Call for Refrig. Due to poor troubleshooting by a company having a young guy do a job without using tools& or volt meter etc...... Taking vendor side over customer telling me, have to pay for service call since been 3 times on same problems........
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3 comments
Anonymous
#1721666

Lowes doesn't service appliances, they sell them. If the service occurs during the manufacturers warranty your complaint would be with the manufacturer.

If you purchased an extended service plan your complaint should be with the provider of the plan. Why do you blame the retailer for actions of another company?

Anonymous
#1727000
@Anonymous

Not entirely true, as Lowes is the provider of the extended protection plans.

Anonymous
#1727212
@Anonymous

No you are incorrect. Lowe’s only sells the plan.

The warranty itself is managed by a third party company. There are quite a few different warranty companies. Either way Lowe’s literally has nothing to do with the sale AFTER the sale. You are trying to cherry pick the responsible party based on YOUR incorrect assessment of the responsible party.

Basically you’re going after Lowe’s because YOU want the deep pockets. YOU want the store to handle your business instead of contacting the correct and responsible party. That’s moronic and lazy, which shouldn’t be surprising since you know you’re an American.

One of God’s special selfish and self entitled creatures. You screwed up trying to get the store to do the work for you and you just don’t have the character to admit that YOU WERE WRONG!

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Review
#1599574 Review #1599574 is a subjective opinion of poster.

Lowes in Heidelberg, Pennsylvania - Terrible

1.0
Details
Worst extended warranty never buy it half the stuff you try and get fixed they won’t.Total liars and please note I do love the store but the warranty is from another company that won’t honor mething little like a flat tire
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1 comment
Anonymous
#1721667

People rarely need to use the extended service plans they purchase. You have obviously made use of more than one if they have taken care of half of your claims. And since they have covered half of your claims they aren't totally worthless.

Review
#1599021 Review #1599021 is a subjective opinion of poster.
Reason of review
Warranty issue
1.8
Details
In 2012 which was only a very small carpeted area so I thought I would replace it. It ends up being way worse than what it was before this carpet that they installed with supposed to cost $700 find it really cost $1,000. It started creasing in the middle it was not...
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2 comments
Anonymous
#1738821

Same exact issue with installation.

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Review
#1598788 Review #1598788 is a subjective opinion of poster.
Reason of review
Bad quality

Lowes in Brazil, Indiana - Never again

2.2
Details
We brought a GE washer & dryer June/26/19. We decided on that combination because we was told by the salesman we would get a rebate from GE & 1 from Lowes. We spent$1355.16 on the 2. I filled out rebate sent them both in only got an e.mail from the rebate center saying it was not approved. So I called them today only to be told the washer & dryer we purchased was not included on the rebate program.
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1 comment
Anonymous
#1721287

Always look closely at the rebate forms for appliances. Make sure the specific model num bars you are purchasing are included before you make a purchase based on the rebate.

Review
#1598070 Review #1598070 is a subjective opinion of poster.
Pros
  • Able to use my lowes credit card and get a discount
Cons
  • Salesman unprofessional and uneducated
Reason of review
Poor customer service
Loss
$110
Preferred solution
Educate your sales people so they know what they are talking about

Lowes - False Advertising and estimated arrivals

1.3
Details
Spent 400$ on a fan online, estimated day of delivery was 5 days later. Gave me no option to accelerate the date. Come to find out it wont even be delivered by the date they estimated.
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1 comment
Anonymous
#1720981

What was falsely advertised? It doesn't seem you are even posting a valid complaint.

You clearly say they gave you an "estimated" date for delivery. They didn't give you a guaranteed or promised date.

Review
#1597754 Review #1597754 is a subjective opinion of poster.
Cons
  • Lack of calling us to confirm or change delivery