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Lowes Sales Representative Review

I ordered a fridge and when inquiring on date of delivery ut wasnt the day I was promised! The lady that helped me wash Sherrie!! What kind of service is that leaving a pregnant lady with hot water in the summer time without a fridge!!! Had i known how bad their service was I would have gone elsewhere!
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Review
#868288 Review #868288 is a subjective opinion of poster.
Reason of review
Poor customer service

Lowes in Rexburg, Idaho - No Family Values

I just saw a Father's Day ad where them selling you a BBQ is much more important than a son's imperfect gift. Where are the family values? Perhaps next they'll follow Target's lead and let you choose your bathroom. Gone are family values. I will switch back to Home Depot (and hope they don't decide political correctness is more important than our roots). This site requires there be at least 100 words. Why? I am just typing now to meet that requirement. They must think that rambling is much more important that stating you comment succinctly. So =, just to please them .... blah blah blah bluah blah blah blah
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2 comments
Anonymous
#1180438

I love how older white people are always talking about "our", when you are the first person to take someones voice away from them.

If you want to a miserable judgmental bigot, I cant stop that, but please stop referencing "our" roots.

Anonymous
#1174960

Grow a pair you f'n cry baby. Let's get you a bottle of milk and coddle you and your "Hurt" feelings. If that really bothered you, don't leave your house again, cause there's a whole bunch of *** in this world that will SURELY destroy your feeling.

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Review
#867674 Review #867674 is a subjective opinion of poster.
Cons
  • Ads that place sales before family values
Reason of review
Insensitive behavior
Preferred solution
Stop your insensitive values

Lowes - Pants Review from San Angelo, Texas

Horible customer service ever in San Angelo Tx. Bought plants and they marked them down 4 days later and would not give me difference in a refund. Will never go back!!! It's Home Depot from now on!!!
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1 comment
Anonymous
#1175035

It what is known as seasonal closeouts. Christmas decorations get marked down after Christmas and stores don't refund the difference either.

You are foolish if you think the policies will be different at other stores.

At then end of the season stores mark things down to get rid of them. If you want the closeout price, wait till then end of the season to make your purchase.

Review
#867538 Review #867538 is a subjective opinion of poster.
Product
Reason of review
Pricing issue

Lowes Delivery Service Review from Marion, North Carolina

2.8
Details
Kingwood, TX Lowes. Washing machine scheduled for next day delivery between 5:30. -6:30 pm. I called xpo their delivery service who could not reach the driver. Calked the store and Tim delivery manager said running behind because a refrig they delivered did not work.!! So I was told they were on delivery 10 and I was 13. This was at 4:50 pm. Delivery company xpo was supposed to call to tell me running behind and did not. Called Lowes again spoje to assistant manager after xpo told me delivery between 6-9 pm!! I figure even a 2 hr delay should put them here by 7:30 pm. The assistant manager said that xpo is not supposed to scedule after 8 pm! He is supposed to call Raoul the supervisor at xpo. Waiting for a call back. Told him if they show up at 9 pm i will refuse delivery. 3-1/2 hours setback because if delay delivering tge frig that did not work is ***!!
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2 comments
Anonymous
#1176341

Why were you calling at 4:50 when your delivery window was 5:30-6:30?

And two hours later would be 7:30-8:30.

If the washer they delivered to you didn't work would you want them to leave it?

Take it back? Or go back and get you one that did? I imagine that's also what the person getting the fridge wanted too, and a fridge is a much bigger priority than a washing machine.

Please take your business elsewhere. We'd rather not have customers like you.

Anonymous
#1174608

Try running a delivery truck or service. You tune would quickly change.

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Review
#867040 Review #867040 is a subjective opinion of poster.
Cons
  • Xpo delivery service no call no shows twice
Reason of review
Order processing issue

Lowes Appliances

I recently bought a new refrigerator at Lowes and they promised to deliver it within a week . They initially told me it would be delivered from 1-3 which didnt happen ... As soon as they got here the delivery guys did not install the refrigerator and since they had promised to deliver it from 1-3 and were late I was not at home, I was at work. A $1600+ refrigerator that doesnt work is useless. I called the service department and told them what happened and they told me that I would get a call back from them in 24 hours. That was their final response after being on hold all morning and part of the afternoon. from 9-3. I never received a call from them and I finally had to reach out to them again and they finally scheduled me to get service. In less than 24 hours I got a call saying that they had to cancel my service appointment because they technician had a bad back and couldnt come out to see me.... (like if he was the only technician that was employed) I rescheduled and they told me that they have to get it approved through the company to see if that was going to work for them.. i thought this was about getting someone out here to make sure the customer is satisfied with our appliance.. apparently not... They also told me that I had to pay for any repairs that had to be done on this refrigerator even though when I received it, it wasnt working ( ***).....long story short.... I have a month to return this refrigerator and by the looks of it the are going to keep stalling the service until i no longer have the 30 day money back guarantee... *** LOWES
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1 comment
Anonymous
#1177871

I never understood why people order and pay for things, and then on delivery day want to act like they have plans that will save human kind and ***...come on..take a whole day off and figure stuff out if it's that important

Review
#866747 Review #866747 is a subjective opinion of poster.
Reason of review
All Of the Above!!!!
Loss
$1600
Preferred solution
Deliver product or service ordered
Tags
  • South Tryon

Lowes Bath Remodel - Never Again

Average size bath remodel - should be fairly simple. Nope - Nothing short of a fiasco and a nightmare. You're fed a bill of goods about how Lowe's stands behind their products and customers. They really do not. They are trained to say "I fully understand how you feel" and "I apologize for any inconvenience". But if they never cure the problems, these are empty words spoken by robots. They trip over themselves trying to manage a project. Their subcontractors have no time management skills; supposed General Contractor, no where to be found. No oversight at project. Problems arise that they refuse to address in an email. If it's not in writing - it doesn't have to happen. Bullied into rushing to finish the job, rather than fixing the mistakes they caused. It is just plain awful the way these people conduct themselves. Do yourself a favor - so a lot of research, find a professional contractor, and steer clear of these very unprofessional and disingenuous people.
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1 comment
Anonymous
#1494883

The same happened to me!

Review
#865368 Review #865368 is a subjective opinion of poster.
Reason of review
Poor customer service

Lowes in Orange City, Florida - Won't install

Lowe's refuses to install a particular flooring in my home. I asked if they had an installer I could call. "Sorry against policy". Feel like they just left me hanging. Called Home Depot. No problem. Guess who I'm buying my flooring from. I don't understand why Lowe's has a policy that prohibits customers' from participating in promotional. Have to hit a hundred words but I've written everything pertinent. I hope this passes muster...word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word.
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1 comment
Anonymous
#1177876

Too bad you did not use more of those words to go into detail but WHT you are trying to describe. Just because you know and went through it, doesn't mean random peons like myself understand most of it..what's promotional? ?

Review
#864848 Review #864848 is a subjective opinion of poster.
Reason of review
Order processing issue

Lowes Countertop Installation Review

I recently had my countertops replaced by Lowes, Biggest mistake of my life. The man didnt measure correctly so a couple of hour job turned into a month. They rescheduled atleast 4/5 times. Its finally finished amd still not right, drawers wont open, cabinets are falling apart. This is a mess.
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Review
#863653 Review #863653 is a subjective opinion of poster.
Reason of review
Bad quality

Lowes Customer Care Review

2.8
Details
At the north may Lowes okc. Thrre wonem working paint counter. No one acknowledeg you are present and waiting. Really good at ignoring customers. lowes should train better on customer service.
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Review
#863404 Review #863404 is a subjective opinion of poster.
Reason of review
Poor customer service

Lowes in Toronto, Ontario - Product not in stock.

Place an order for Grill and gas tank. Received only the tank and after 3 days later call for order status. and found item is not in stock. Why would system online display items are in stock but its incorrect. I had many other deal at the time when i picked this for an order . Now missed all great deal with lowe's and other stores. I was told by the store manager when we place an order we have to take this kind of risk, nothing they can do about this. Wish they would have compensate my lost and offer some other Grill with reasonable cost. horrible service, Retail store don't want to be accountable for online mistake.
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Review
#862800 Review #862800 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$170
Preferred solution
Price reduction