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Lowes - Maytag Maxima Front Load Washing Machine Review from Lincoln, Illinois

2.9
Details
I've had two bad incidents happen to me in the last week. The first problem was with a guy that was working the indoor lumber yard. I asked him if he could cut a few trim boards so I could haul them in my truck. He got all kinds of disrespectful, talking very rudely, saying he wasn't going to do that. I became enraged by the way this employee talked to me. I left Lowes and went to Menards and asked the same question. They took the boards outside and cut them for me. The second issue is I spent $3000.00 on a new Maytag Maxima washer and dryer set with pedestals. The machines came in a week earlier than the pedestals so I had to wait almost 3 weeks for everything to arrive at the store, all the while the warranty being in effect for 3 weeks and I don't have the machines in my house. i get a phone call today (10-14-15) and I am told the dryer is damaged and it would be re-ordered. It arrived at the Burlington store a week ago. You would think this dryer would have been inspected immediately upon its arrival to the store. ...guess not!
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Author
Location
Lincoln, Illinois
Reason of review
Warranty issue
Review #716639 is a subjective opinion of poster.
2 comments
1.0
Details
During the past eight years that I have lived in this community, I rarely if ever shop at Lowe's Home Improvement because of the poor customer service I receive. However, like many others in this area, I use it in pinch if I have a general purpose D.I.Y. home need that...
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bobs2015
#1047317

You don't say exactly what the lady said. Apparently, your acne or skin condition was in full display and, like the dopey people who wear rings in their nose, men wearing ear ...

Author
Location
Mcminnville, Oregon
Cons
  • Customer service
Reason of review
Poor customer service
Review #715252 is a subjective opinion of poster.
0 comments
I attempted to purchase a garbage disposal and installation. Sign said to tell the cashier that I wanted install. Stood at the understaffed check out area for about 15 minutes to get to the register. Slow because nothing was marked (in lumber area) with a sticker so...
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Author
Location
Denver, Colorado
Reason of review
Poor customer service
Review #714898 is a subjective opinion of poster.
0 comments

Lowes in Grandview, Missouri - Rude Manager

Manager "Irene" refused to help and only pointed her finger at the direction of a product that was not even available. When asked about a discount for a torn bag she simply refused and said "we don't do that" and when told that was the only bag and could get a discount when a lowe's employee said "yes we can give discounts, however it needs to be an override by manager" the manager said " I already talked to you and NO DISCOUNTS! Very rudely ... She needs to be fired if she does not know how to treat customers!!!! Other wise Lowes can just start seeing its customers decline and go elsewhere!
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Author
Location
Grandview, Missouri
Reason of review
Poor customer service
Review #714503 is a subjective opinion of poster.
0 comments
Installed wrong carpet! We ordered and paid for SOS Soul Mate carpet with pet protection. This is a thick dense carpet. We asked for it to be the color of a low end thin carpet SOS Kindred Spirit. They delivered and installed the Kindred Spirit carpet. My wife told...
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Author
Location
Acton, California
Cons
  • Rude manager understanding flooring staff
Reason of review
wrong carpet installed
Loss
$4636
Preferred solution
Deliver product or service ordered
Review #714018 is a subjective opinion of poster.
1 comment
1.7
Details
This is by far the worst store I have ever shopped at. I recently built a home and spent over $20,000 at my local Lowe's store. Over the course of the build I had to go to Lowe's dozens of times. What I encountered was employees and managers with complete disregard for...
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Anonymous
#1049537

Does management of Lowes read or care about these negative reviews? Its a shame Lowes doesnt learn from these.

Author
Location
Broken Arrow, Oklahoma
Reason of review
Poor customer service
Review #713705 is a subjective opinion of poster.
0 comments

Lowes - Pella Windows Review from Big Stone Gap, Virginia

1.5
Details
Poor service received from Lowes in Norton VA during a remodeling project this year on our house concerning supplies, Pella windows, and reliabilt doors. We started the project in may and now it is Oct.and we are still waiting on doors and windows to be fixed since they were damaged when they arrived from company. Lowes has no competition in this area and they don't care how the customer is treated and they will tell you anything to get you off their back. Poor company poor service.
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Author
Location
Big Stone Gap, Virginia
Reason of review
Damaged or defective
Review #712332 is a subjective opinion of poster.
0 comments
1.0
Details
We need to install laminate for our house. We made an appointment for measurements with the measure guy. He did not show up. When I called him, he said he forgot. Alright, so he came about a week later. So a week was delayed from getting quote from Lowes. The measure...
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Author
Location
Cleveland, Ohio
Cons
  • Poor customer care
  • Never called back
Reason of review
Poor customer service
Tags
Review #711760 is a subjective opinion of poster.
2 comments
For months I have taken my dog on a leash to lowes. Last week I saw a sign that lowes no longer welcomes my dog starting on October 1 2015. She is very well behaved and causes no problems. This is the lowes in tomball texas on FM 2920. Lowes no longer gets my...
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Anonymous
#1380943

Which store is this so that I can start going there? I am allergic to dogs and they have no reason to be in a hardware store unless they are service dogs.

Author
Location
Houston, Texas
Reason of review
Poor customer service
Review #711661 is a subjective opinion of poster.
0 comments

Other Product Review

Would not honer another stores price after the first store sent me an hour away topick up a item they didnt have. Then told me they wouldn't through us a bone even after it was for a local firehouse. *** LOWES
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Author
Location
Philadelphia, Pennsylvania
Reason of review
Poor customer service
Review #711282 is a subjective opinion of poster.