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2 comments
For months I have taken my dog on a leash to lowes. Last week I saw a sign that lowes no longer welcomes my dog starting on October 1 2015. She is very well behaved and causes no problems. This is the lowes in tomball texas on FM 2920. Lowes no longer gets my...
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Anonymous
#1380943

Which store is this so that I can start going there? I am allergic to dogs and they have no reason to be in a hardware store unless they are service dogs.

Author
Location
Houston, Texas
Reason of review
Poor customer service
Review #711661 is a subjective opinion of poster.
0 comments

Other Product Review

Would not honer another stores price after the first store sent me an hour away topick up a item they didnt have. Then told me they wouldn't through us a bone even after it was for a local firehouse. *** LOWES
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Author
Location
Philadelphia, Pennsylvania
Reason of review
Poor customer service
Review #711282 is a subjective opinion of poster.
0 comments

Lowes - Windows Review from Williamson, New York

1.0
Details
Order 6 windows for 2nd floor of house. Wait till 10 am no show on man to show to put them in, call store, reply was call him. 1 hr later he shows. After one hr I notice him crawling in and out of window on to roof, thought that was odd, but didnt say antthing. Salesman called because he was coming down fir me to order 3 more windows. 1 hr later. Saleman and window guy was arguing on my side lawn for 15 min. Salesman finally came in and i order my 3 windows and a WINDOW with out the glass came flying out the second story opening on to my lawn. Saleman looked at me and didnt say a word and i was shocked! !!!!!!! Saleman left and it continues i dont know what to say to this man. Bexause i went up to look at the work earlier at he told me earlier ina nasty tone i wasnt allow. So now i wasnt sawing anythingabout flying windows. Well, finally he is done and windows in pieces, and he put tgem out to road, i look at my new windows. From outside they look great, but inside, i got thin pieces of wood around some of my windows, and none on some they look like ***. If they where installed from outside in he did on one window we would not be having this problem.Now my trash man tell me windows need to be together , no problem. We did it. HEY,where are the screens???? He took the frames!!! Okay called Lowes.... WAITING!!!!!!! Saleman gives me aload if ***... Go up the line NOW WAITING DAYS. .....
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Author
Location
Williamson, New York
Reason of review
Bad quality
Review #710410 is a subjective opinion of poster.
0 comments

Lumber Review

Over changed me for lumbar $8.00 its not much but still .I had 12 2x4 and got charged for 15 *** workers
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Author
Location
Houston, Texas
Reason of review
Pricing issue
Review #710091 is a subjective opinion of poster.
0 comments
5.0
Details
On October 1, 2015 I went to Lowes at the Marketplace in Menifee, California. To my surprise I encountered Margaret in your décor. department which was very knowledgeable and helpful. Then proceeded to the checkout counter and I encountered Melissa which also was very...
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Author
Location
Menifee, California
Pros
  • Customer service was amazing during purchase
Reason of review
Good customer service
Review #709938 is a subjective opinion of poster.
1 comment
2.8
Details
I strongly recommend never using Lowe's for your kitchen remodel based on our experience: - We used their in store cabinet and kitchen designer and ordered custom cabinets, granite counters, and flooring. The Shenandoah cabinets arrived 3 weeks ago and we were just...
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Anonymous
#1054653

Just curious.Lowe's was in the news last year for violating lead safe practices with their customers. Were you informed about lead safety when you contracted with Lowe's to do...

Author
Location
Cary, North Carolina
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #709564 is a subjective opinion of poster.
2 comments
This has happened in Kroger and Lowe's parking lots. Lowe's DOES NOT CARE if your car is damaged. The managers (Michael and George) at the Lowe's in Cordova, TN on Germantown Parkway showed no real concern for the customer and his car (ME). They said I had to...
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Anonymous
#1042260

All retail parking lots in the US are "use at your own risk". Unless you paid a few to use it the business and/or owner has absolutely no liability for damage to your car. The...

Author
Location
Shelby County, Tennessee
Cons
  • Staff help
  • Corporate policey
Reason of review
Poor customer service
Loss
$500
Preferred solution
Let the company propose a solution
Review #709132 is a subjective opinion of poster.
4 comments
For the second time in just a few weeks I recieved absolutely horrible customer service from the store at 3500 Nm 528 NW, in Albuquerque, NM. The cashier would not even speak to me as I checked out my purchases and would merely give me a dirty look and point. I did...
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Anonymous
#1043664

They are there to work, not to hold a conversation with someone who is lonely because they have no friends, you want a conversation with someone change your snotty attitude.

Author
Location
Albuquerque, New Mexico
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #708748 is a subjective opinion of poster.
1 comment
On September 21, 2015, I contacted Lowe's San Bruno store in order to purchase an interior door for rental property that I own in San Mateo, California. My first call was with Lorisa who told me that she was in a meeting, but would call me back in one hour. After...
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Anonymous
#1043529

I do not know what is going on as of late with Lowes, but in the past, I have had no problems. But lately, the smallest things turns into a disaster. Even calling the custom...

Author
Location
Norcross, Georgia
Cons
  • Employees
Reason of review
Poor customer service
Preferred solution
Price reduction
Review #708709 is a subjective opinion of poster.
0 comments

DD214 no good at Lowes anymore

Lowes promised they would give 10% off and another 10% off using my DD214 when purchasing new replacement windows for our home.. the first 6 that we purchased (9-23,26 & 27th of 2015) they stood by their word and when we went back today (9-30th-2015)they would not, said that the DD214 was no longer recognized.. that was within a weeks time....said it was only use on Veterans Day only. what is wrong with this place.. a vet is a vet 365 days a year , are they saying that a vet doesn't matter except for that special day..... called Home Depot and they will except all you need is an official ID and your DD214 form, so I do know now were I will be spending my money.......
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Author
Location
Fayetteville, Tennessee
Reason of review
Poor customer service
Review #708409 is a subjective opinion of poster.