Filter by rating
filters
State:
Show
City:
Show
Product:
Show
1 comment
4.0
Details
I AM SOOO PISSED!!!! I WENT TO CHECK OUT AND THERE WAS A BLOND GIRL WHO WAS HIGH ON SOMETHING. I HIGHLY BELIEVE IT IS SO TERRIBLE AND UNPROFESIONAL TO COME TO WORK ON DRUGS!!!!!! SHE WAS SO RUDE AND DISRESPECTED ME. IM SO UPSET. I DO NOT UNDERSTAND WHY THEY ARE LETTING...
View full review
Anonymous
#1038672

I bet that blonde girl knows how to spell!

Author
Location
Jacksonville, Florida
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #692127 is a subjective opinion of poster.
1 comment
2.7
Details
We just purchased a shed from lowes.. Heartland is the compnay they use. Poorly made and put together... Cheap
View full review
Heartland_Industries
#1059051

We are always sorry to hear about issues with our products. We would love the opportunity to speak with you regarding the issues at hand and to get them all corrected. Please ...

Author
Location
Dayton, Ohio
Reason of review
Bad quality
Review #691265 is a subjective opinion of poster.
2 comments
I have worked for Lowe's for several years. I have received emails and notices and we have been told of improvements that would make Lowe's a better place to work. Well I haven't seen any of it. In fact I've seen things go down to the point that it seems as if you're...
View full review
Anonymous
#1030531

So, firstly... everything was very well said. Accurate but not completely over embellished. So thank you for that, honesty is great.Frankly what it sounds like is a bad store...

Author
Location
Churchton, Maryland
Reason of review
Bad quality
Review #691124 is a subjective opinion of poster.
0 comments

Other Product Review

2.7
Details
Lowes in batesvill ms needs to retrain their employees on customer service! There are very few people who work in that store who are willing to help.
View full review
Author
Location
Ridgeland, Mississippi
Reason of review
Poor customer service
Review #691111 is a subjective opinion of poster.
0 comments

Lowes Deck Building Review

1.0
Details
We contracted with Loews in West St Paul who contracted with a Jim Parker to do a deck for us. The cement that was poured to hold the posts were left at least 4 inches above ground… We feel taken advantage of. The deck is the worst i have ever seen and jim parker and Loews should be ashamed. Left my yard a mess and had been sold they would clean up - beware!!!!!
View full review
Author
Location
Saint Paul, Minnesota
Reason of review
Bad quality
Review #691003 is a subjective opinion of poster.
0 comments

Lowes - Does my refrigerator even exist?

Went to Lowe's on 7/21, told to order the fridge I wanted online since it's a special order (Maytag 18.7 cu. ft. stainless steel, single door, bottom freezer). Ordered online on 7/21, date of arrival estimated 8/16. The week of 8/16 I get a call saying it's now 8/21. Ok. A couple of days later I get a call that it's now 8/28. On 8/27 I call the 1-800# to confirm the date arrival is still 8/28, it was. On 8/28 get a voicemail saying it's scheduled to arrived 9/2 and call to schedule a delivery. Call them (the local store) an hour later to schedule a delivery and the woman says, "yeah, it says 9/3 but I bet it won't be here until the next week, probably 9/11." I talk to her a bit, she's a young gal, obviously doesn't care about my situation (which is fine), and she's a straight talker, which I appreciate it. I believe her when she says "probably 9/11", but for kicks I called the 1-800# again to see what they say. 1-800# person says, delivery is definitely 9/3 if not before. I told her that the store told me possibly 9/11, and she says she does not know where the store got that info from (me: probably past experience?). I'm trying to keep a sense of humor about all of this - maybe my refrigerator is a ghost and doesn't really exist? I wouldn't be surprised if the week of 9/11 Lowe's calls and tells me it's the following week, and etc. and I'm a part of a study seeing how long a customer can be told something is delayed before they finally cancel and order. And I'm already expecting that IF it ever comes it to either be 1. the wrong fridge, or 2. the fridge arriving dented or damaged in some way. If it ever comes, and comes in one piece, I'll be grateful and surprised.
View full review
Author
Reason of review
Problem with delivery
Review #690858 is a subjective opinion of poster.
0 comments

Lowes - Patio Heater Review from Mount Lookout, West Virginia

1.0
Details
Lowes - Patio Heater Review from Mount Lookout, West Virginia
Even the girl at the Lowes store said well that defeats the purpose of having it delivered to your house I said I know lol
View full review
Author
Location
Mount Lookout, West Virginia
Reason of review
Problem with delivery
Review #690507 is a subjective opinion of poster.
0 comments

Lowes - Paint Review from Minneapolis, Minnesota

1.4
Details
I have decided I am done with this store. After not seeing an available employee to cut wood, I asked one of the cashiers(who was playing on his phone) to help me find someone to cut wood. Instead, he pointed to the area where wood is cut!! I KNOW where the wood is cut..I NEED someone to cut it!! Wow! I also asked where plastic rolls are located. I was told a certain isle....that did not have any plastic. And then the kicker....we bought 3 gallons of paint and were only "allowed" one mixing stick, because "the weekend is coming up and we are short". WOW!! Not my problem you guys are short...I just spent $100 in paint. NOT IMPRESSED AT ALL. NO CUSTOMER SERVICE AT ALL, NOBODY TO HELP EVER.
View full review
Author
Location
Minneapolis, Minnesota
Reason of review
Poor customer service
Review #690143 is a subjective opinion of poster.
0 comments
2.0
Details
I purchased a Whirlpool Refrigerator with the bottom freezer drawer. The delivery team did not know to secure the fridge with the levers on the wheels. When I showed them that the fridge rolled out toward me they said "put more weight in the freezer". The fridge...
View full review
Author
Location
Gilbert, Arizona
Cons
  • Warranty policy
  • Product ignorance
  • Install
Reason of review
Problem with delivery
Loss
$1259
Preferred solution
Assure me that all Whirlpool bottom drawer freezers delivered in the Gilbert AZ area have been re examined and properly installed. There could be rolling fridges out there with kids getting in the way.
Tags
Review #689788 is a subjective opinion of poster.
0 comments
Well it's August 26th and nobody showed up on the 24th. I had to call again and they showed up on the 25th but left it unfinished. They didn't have a fence panel and no idea when they could get it. I just called and left a message for an update on when they might be...
View full review
Author
Location
Cabot, Arkansas
Reason of review
Poor customer service
Loss
$4500
Preferred solution
Let the company propose a solution
Review #689705 is a subjective opinion of poster.