Lowes
Reviews and Complaints
Worst experience in 27 years as a contractor.
- Installation people
- Lack of communication between employees
- Lowes employees not returning calls
Preferred solution: Never use Lowes Again
Flooring Debacle
- All aspects of lowes pro services
Preferred solution: Remove and Replace with expert installer / full compensation
Fence installed on wrong property
We had a vinyl fence installed around our community and the Lowe’s installers, installed it on the wrong property. And they now want us to pay over two thousand dollars to move it.
Plus they were seen by a witness, of moving the survey stakes, that landed the fence on the wrong property.
After we paid five thousand dollars for a survey, so it would be installed correctly.
Now the want a new survey done on paper which will cost around a thousand dollars. Plus the are not sure of the cost to move it, but most likely over two thousand dollars, plus and new materials.............Do not ever use Lowe’s !
Preferred solution: Let the company propose a solution
American standard toilet at Lowe’s
Purchased Installation Service for Dishwasher
Preferred solution: Deliver product or service ordered
Rude staff and Racist
Horrible Delivery
Preferred solution: Let the company propose a solution
Wrong product pulled from shelf
Exchange store credit? SOMETHING !
- Variety of choices i had
Poor products with worse customer service
Preferred solution: Let the company propose a solution
Item never received
Preferred solution: Full refund
Lowes did not honor appliance rebates
- Failure to meet commitments
Preferred solution: Full refund
Poor carpet installation
- Store layout
- Installation subcontractor
- Installation
Preferred solution: Let the company propose a solution
Fees and Interest charges without reason
Terrible Warranty Repair and Service
Researching the repair company Lowe's sent to my home, I found that this company, Active Appliance in Van Nuys, has only a 1 star rating on Yelp. I can't believe that Lowe's would send a terrible company to my home in the first place!!!
- Being treated like my time is not important
Preferred solution: Full refund
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You get what you paid for. They were trying to work with you.
Oh FYI, saying you've spent X amount of money doesn't get you anything special. If anything it sets a bad reputation on yourself as the guy who thinks he's entitled to special treatment.