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Store 0340 IDK what has happened in this store, but would say poor management. Recent hires seem to include a smellie druggie in lawn mowers, a dry drunk in greenhouse, and an old man with a shopping cart in electric/plumbing/whatever. There is also a downright scary...
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1 comment
Anonymous
#1072243

Lowes Credit is not a company owned bank. Lowes does not have anything to do with the interest rate of the credit.

Further how dare you post such rude and nasty statements about their staff. Have you considered that these Smelly people may be a day away from being homeless? Get over your better than thou self and be decent! Its rude stuck up trash like you who is making this world a scary place.

Take your rude self in your gas guzzling suv back over to starbucks for your latte! ***

Review
#732179 Review #732179 is a subjective opinion of poster.
Pros
  • Two nice people out of the whole staff
Cons
  • Getting the run-around
Reason of review
Lowes has also jerked interest on their house credit account to the stratosphere. Incentives to use charge at the register to get discounts are laughable. The interest rate more than gives back whatever pathetic discount is given.
Preferred solution
Let the company propose a solution
Worked twice for this Company. Didn't learn my lesson. I was hired in june 2014, It had been 7 years since I had worked for them. Absolutely no training! Horrible manager, he was finally terminated. Hired another one, who was worse, I reported him to RVP and I...
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2 comments
Anonymous
#1219779

I had been coning to work at4 &5 AM. One day i had been drinking a lot of coffee starting at about 3 AM just to get going at that wicked hour.

Suddenly that craving for a cigarette was overwhelming and I got caught outside the building,but inside the fence. Sure enough it had to be the WATCHDOG FOR JUSTICE the LOST PREVENTION COMMANDER. THIS GUY STARTS TALKING ABOUT BLOWING UP THE BUILDING AND CATCHING THE PLACE ON FIRE. WE'RE OUTSIDE, its just finished raining all night.

WTF! I was *** to ge caught and should n2have been classified like a terrorist.

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Review
#732069 Review #732069 is a subjective opinion of poster.
Cons
  • Employee abuse
Reason of review
retaliation
Preferred solution
Let the company propose a solution

Stove Review

5.0
Details
I just want to say I had to call Lowes this past week to see if they could help me by finding a receipt for a kitchen stove I purchased two years ago. They sent it to whoever does this kind of thing and they emailed it to me two days later. I wasnt even positive of the year and store I bought it in (it could have been one three stores) the customer service was OUTSTANDING. Thank you Lowes.
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Review
#731948 Review #731948 is a subjective opinion of poster.
Reason of review
Good customer service

Other Product Review

1.0
Details
Lowes is the worst company ive ever been associated with. People, save yourself a huge headache and take your business elsewhere !!! Former loyal customer
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Review
#731863 Review #731863 is a subjective opinion of poster.
Reason of review
Poor customer service

Lowes Kitchen Remodel Review from Pleasant Garden, North Carolina

1.0
Details
Remolded my kitchen on the 84 mo./5.9percent they put half on 5.9 the rest on24.9 percent they are scam artist. DO NOT USE THERE BAIT &SWITCH CARD
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1 comment
Anonymous
#1062265

Lowe's as a whole, doen't not set the Credit Promotions, we do not have any control over the

cards and the Percentage of Interest.

Sorry you are unhappy with the financing you chose for your project.

That is frankly not Lowe's fault.

This is just like many other major store cards.

Review
#731282 Review #731282 is a subjective opinion of poster.
Reason of review
Bad quality
1.0
Details
Because you just want to do the right thing then the manager of appliances at Lowes Sylva makes me realized and confirm why this world is so mess up and lack of honesty...
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1 comment
Anonymous
#1060732

Your post is a mess and has no honesty. What on earth are you talking about anyway?

Review
#731115 Review #731115 is a subjective opinion of poster.
Reason of review
Poor customer service

Lowes in Rutherfordton, North Carolina - Bait and switch

I purchase kitchen cabinets laminate flooring remodel ed entire kitchen added a laundry room purchased drywall washing machine light fixtures.I spoke with don in flooring and told him I was going to install linoleum in the new laundry and bathroom.he said I needed to install wooden floor underlayment have that instakked and then put down the linoleum.Ipurchased the underlayment and it was installed by a licd.contractor who remodeled our entire house.After all of the work was completed I went back to lowes in forestcitync spoke with don to purchase linoleum.he tells me lowes installers will not install the flooring because they did not install underlayment.don was too *** to tell me this before I purchased the underlayment and had it installed.lowes you are a rip off and home depot looks good to me.by the way I had 550 sk ft of porcelain tile installed and it did not come from lowes. lowes kiss my floor where the sun don't shine
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Review
#731014 Review #731014 is a subjective opinion of poster.
Reason of review
Order processing issue
I purchased valspar brilliant metal paint a lowes store I guess the lowes associate was not knowledgeable enough about the paint to tell me that paint required two steps and two different paint products what i have now is one mess they sold me the paint for the second...
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6 comments
Anonymous
#1062271

never assume unless you are perfect.

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Review
#730843 Review #730843 is a subjective opinion of poster.
3.0
Details
I bought a $1500 whirlpool convection gas range in late July. By mid August the oven quit working and has never worked since. It is under warranty but whirlpool took a month to get a guy out and even then he didn't fix it. Instead he said he would call us in 2-3 days....
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2 comments
Anonymous
#1060741

Why are you complaining about Lowes. Whirlpool made the range and is responsible for the warranty repair (if you purchased a service plan from Lowes it starts after the 1 year manufacturer warranty).

What aren't you complaining about Whirlpool and their service rather than Lowes? Your time would be better spent contacting Whirlpool customer care directly and dealing with them. Why get Lowes in the middle trying to schedule service when you can contact Whirlpool directly? It would be much more efficient if you were talking to Whirlpool rather than having Lowes call them and then have to check with you to see if the appointment they scheduled works?

Take time to read your warranty and understand how it works. Verbal statements mean nothing, just what is on you written warranty.

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Review
#730355 Review #730355 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$1529
Preferred solution
Full refund
Tags
  • Weg730h0ds

Lowes in Newtown, Connecticut - Milford Ct Took over an hour to buy one bag of fertilizer 11/5/15

2.6
Details
Based on an online search we decided to purchase Sta-Green 15,000-sq ft Lawn Fertilizer (32-0-10) sold only at Lowes. Per website Milford had the item but when my wife and I went to the store we could not find it in garden section aisle 2. Walked back to "customer service" for help. Was told go back to aisle 2 they would send help. Help never came. Went back into store and eventually found a salesman. The three of us went back to aisle 2. Again we could not find it. He told me that he had to leave us to do cash register duty so he called for help. No help came. Went back to store to find yet another salesman. He checked the computer for stock. Yes it was listed but where was it? He called one more time for help. A manager type eventually came. Again they checked the computer and now the four of us headed back to aisle 2. He spotted a full pallet of the item on the top shelf. Fortunately there was a fork lift sitting right in the aisle and halleluiah the manager type knew how to drive it but first they needed to take time to tape off two aisles of safety. They handed me a bag and told me to have a nice day. The conversation between the manager and worker was interesting. The worker suggested that they leave the pallet on ground level. The manager said no he was going to put it back up on the top shelf and anyone else wants the item they can ask for it. What should have been a 10 minute or less shopping stop turned into an over an hour "shopping experience." HomeDepo does a much better job with its website than Lowes. At HD you can not only check inventory but they tell you how many they have, the aisle number and bin number. Lowes just says that they have or don't have the item but finding it as I have found on several different occasions can be a real challenge.
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Review
#730265 Review #730265 is a subjective opinion of poster.
Cons
  • Time to find product in store
Reason of review
Poor customer service
Tags
  • Lowes Very Poor Customer Service