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1 comment
1.0
Details
I pay $35.00 to have an estimate done on my floor for laminate wood floor. While the the Installer was at my home I explain to him that I will be doing only two areas first. Therefore, I need for him to give me a breakdown of rooms. First of all it took me calling...
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Anonymous
#969969

Big talk, wonder how well you would be able to handle, keeping a well stocked and clean department. While also managing 30-50 active clients, who are usually pretty needy.I'm ...

Author
Cons
  • Lack of response
  • Customer service
Reason of review
Poor customer service
Review #619863 is a subjective opinion of poster.
0 comments

Lowes - Microwave Review from Los Angeles, California

This was our first purchase from Lowes. Spent $1900.00 for range and microwave. Had to order in range. Was told different delivery date by 4 different people! Originally was supposed to be delivered 4/8/15. Last call was 4/7/15. Would be delivered 4/15/15! I'm on spring break! Would have to *** work for delivery! Cancelled order! The uncertainty of information provided by all employees was very disconcerting! Went to Sears, where we always buy our appliances. Bought frig, range, and microwave 4/7/15. Delivered today 4/9/15. Will never shop Lowes again!
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Author
Location
Los Angeles, California
Reason of review
Problem with delivery
Review #619786 is a subjective opinion of poster.
0 comments

Do not use Lowes sub-contractors - NOT Professional

1.0
Details
Lowes and their so called professional contractors are a joke. They mis-installed an entry door for my 77-year old mother and it never opened or latched properly. Now, it is more or less a window as it can't be used. They take no responsibility for it...says it is the house foundation's fault. The first call they were sympathetic and acted like they would give my Mother her full refund. The second call, it was like, it is your Mom's house that is the issue, not our shoddy installation...no refunds. My advice...hire a real professional. Now, Home Depot rules!!!! I have noticed way better customer service there too.
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Author
Location
Heath, Ohio
Cons
  • No acceptance of responsibility
Reason of review
Poor customer service
Loss
$852
Preferred solution
I have already tried. Lowes accepts no responsibility. I am just trying to alert other Consumers to not make the same mistake we did.
Review #619771 is a subjective opinion of poster.
0 comments

Other Product Review

Terrible customer service. If you want to be treated like a thief shop at Lowes
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Author
Location
Brampton, Ontario
Reason of review
Poor customer service
Review #619204 is a subjective opinion of poster.
0 comments
I bought a troy built pony riding lawnmower on March 11th from Lowes Medford store. I brought it home to find it didn't start. I ran it to "One and all rentals in Talent who is an authorized dealer for Troy built. A warning about repair shops and Warrenty. It's been...
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Author
Location
Medford, Oregon
Review #619153 is a subjective opinion of poster.
1 comment
lowes dropped the ball so many times for us. we bought appliances then the extended warranty, they failed, they dont honor their own warranty, ignore their customers and their concerns when you call, PUT YOU ON HOLD THEN HANG UP> got to the"executive " level of...
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Anonymous
#969421

Please take a few minutes out of your day and read the receipt that has your extended warranty plan on it. Then please look at the questions you asked.

Author
Location
Tully, New York
Reason of review
Poor customer service
Loss
$900
Preferred solution
Full refund
Review #619117 is a subjective opinion of poster.
0 comments

Lowes - Department Review from Miami, Florida

2.0
Details
Went in to purchase some Valspar paint at the store in Miami Gardens after learning they were running a promotion, for a weekend project in my home, waited in the paint department for over 20 before someone finally showed, this particular young lady seemed extremely unmotivated to help me and almost seemed bodered to have to answer any of my questions. This, unfortunately has not been my first unpleasant experience in this store, I wanted to give Lowe's a chance since Home Depots customer service can be a hit or miss but unfortunately I will not be shopping there again.
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Author
Location
Miami, Florida
Reason of review
Poor customer service
Review #619078 is a subjective opinion of poster.
0 comments

Lowes - Lazy workers and they know nothing.

I wanted to buy a wheel barrel and told the cashier I told him it was the $119 dollar one his comment was well I ring it up I need something in front of me. I told him they are locked up and no works out front, his comment was well I can't ring it up and made no attempt to page or call someone. I have spent a lot of money there over the past few years no more they just keep getting worst every time I go there. Menards works know a lot more about products and are a lot nicer.
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Author
Cons
  • Service
Reason of review
Poor customer service
Review #619056 is a subjective opinion of poster.
0 comments

Staff Review

The worst store customer service ever seen. They give me hard time when picking up items or returns. The always means
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Author
Location
Garden Grove, California
Reason of review
Poor customer service
Review #618818 is a subjective opinion of poster.
1 comment
2.7
Details
Lowes Harbor Breeze fan lights (after installation 3 weeks ago) now will not turn off. Harbor Breeze customer service has no idea how to fix it; directed to return it to the store. Its installed on a 13 ft ceiling. I need some assistance in identifying the cause;...
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Anonymous
#969119

Do you use a remote or a wall switch? If you use a remote, have you tried changing the batteries in the remote. Is it the fan or the lights on the fan that won't turn off? Is ...

Author
Location
Overland Park, Kansas
Reason of review
Bad quality
Review #618531 is a subjective opinion of poster.