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Veterans Discount Review

4.7
Details
After paying for a new driver license with Veteran status,Lowes has discontinued the veterans discount. We spend a lot in their store and always appreciated the show of support it indicated. Please reinstate the discount. Allen Patton Sr.
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Review
#644285 Review #644285 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Lowes in Newtown, Pennsylvania - False advertising and lying sales people

1.3
Details
I was shopping for a gas range/oven that had a self-cleaning feature. I was told by the sales person at Lowes that the Whirlpool Aqua clean self-cleaning oven was new technology and cleaned as well as a conventional self-cleaning oven only faster. This simply is not true. There are spots left after each self clean and to use anything other than what is recommended by the manufacturer voids the warranty. Not that the warranty is worth the paper it is written on. After dealing with Whirlpool, I found that Lowes was even less helpful. They did not even work with me to find a time a service person could come out to look at the oven.
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1 comment
Anonymous
#1003145

Now on July 6 Lowe's is finally sending a service tech.

Review
#644190 Review #644190 is a subjective opinion of poster.
Pros
  • Variety of products
Cons
  • Customer service
  • False statements of salesman
Reason of review
Bad quality
Loss
$953
Preferred solution
Full refund
Tags
  • faulty appliance

Lowes - Carpet Review from Timberlake, North Carolina

2.6
Details
Went to Lowes in Roxboro NC for carpet spoke with a very nice guy who set everything up for me and had the contractor out to measure the 3 days later. Was called 2 days after measurement and quoted $974 for install and everything had them repeat the amount to me twice to be sure. They told me I needed to come in to sign the contract for install and pay the amount quoted. When I first came to the store I was told the person over flooring was out for lunch and I would have to wait 45 minutes for them to return. Manger talked to me like I was completely incompetent and that I was wasting his time. So finally the person came back from lunch and began going over the contract with me then was told they had messed up on the quote and now the price was $2100. How can you mess up a quote that bad? So I told them that was to much being that I was quoted 2 days earlier for $974. So of course the manger got involved and said the best they could do was a 10% discount. Last time they will ever see me. I have purchased almost $40,000 worth of goods from them in the past 2 years through my business. I can promise they will never receive another dime from me.
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1 comment
Anonymous
#990341

Had the same problem messed up on the quote then acted like they did nothing wrong when they came back with the new price which was drastically higher.

Review
#643655 Review #643655 is a subjective opinion of poster.
Reason of review
Pricing issue
1.0
Details
Lowes - Purchased a Hitachi drill/impact drill combo
there was a special going on through the Lowe's website for a hitachi drill combo kit that was priced at $159 for $55.95. I checked in my area so see if there was any available and to my surprise it was in stock. I purchased the combo, I received the confirmation...
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1 comment
Anonymous
#991284

Never order online and pick up at the store. I did last year and not only did they not have it in stock at the store like the website said it did, I was charged for the item and never got my money back even after complaining.

Review
#643250 Review #643250 is a subjective opinion of poster.
Reason of review
Order processing issue
Loss
$159
Preferred solution
Deliver product or service ordered

Other Product Review

I will no longer shop at you store...still supporting 19 kids and counting. How could you?
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Review
#642837 Review #642837 is a subjective opinion of poster.

Lowes in Big Flats, New York - So called Managers are less than antiquate

Worked at Lowes for a few years, average pay, terrible benefits, managers didn't have a clue, we actually asked 4 managers the same question and all had a different answer... Schedule you to work a closing shift then have you open the next day, not too smart on safety. Would over schedule deliveries and expect the drivers to work overtime. Will not allow you to use your vacation time when you want and will not allow you to be off more than 9 consecutive days in a row. Give you sick time but if you use more than 5 days in a rolling year they write you up. Managers at our store were sexting hourly employees and when turned in for it the HR manager looked the other way. Glad I am out of there, will never return, good luck and good riddance.
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2 comments
Anonymous
#1002532

I have to agree with the part of asking questions. Everyone of them will give you a different answer so know who is over you at the time so you do it their way.

Anonymous
#1001370

I find it ironic that you talk about how the managers didn't have a clue yet you misspelled adequate. :)

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Review
#642836 Review #642836 is a subjective opinion of poster.

Credit Card Review

Went to lowes in 05/09/2015 to apply for lowes card in lexing sc. The woman that waited on my wife and I was nice till I was turned down..she handed my driverlicens back and said (NOPE YOU DONT QUALIFY ) turned around and left...I WILL NEVER SHOP AT ANOTHER LOWES! YALL ARE RUDE!
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Review
#642756 Review #642756 is a subjective opinion of poster.
Reason of review
Poor customer service

Lowes Warranty Review

3.0
Details
Do not by a appliance and plug it in and try to use it if you do and something wrong you can't return it so you will be out of a appliance that you need and purchased for as long as a rep from company can come by to see what and verify that you can return it what a ridiculous warranty never heard that before I have purchase a lot of appliance in my day and never had that type of service ever
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Review
#642403 Review #642403 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
I'm was interested in replacing 39 windows for my residence. I had a very pleasant Lowes Rep. Come to my residence to give me a quote. The quote was $34,000. I also had two other bids. From other Reps. One of which was $12,000 less than Lowe's bid. I received 2 phone...
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Review
#642126 Review #642126 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
I know this is repeating several other's claims, but I had to file a discrimination claim against my store "manager". You know what? Nothing ever was addressed on it! What a surprise from this company. The "manager" eventually found something to fire me for, though. I...
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Review
#641967 Review #641967 is a subjective opinion of poster.
Reason of review
Unfairly fired
Loss
$100000
Preferred solution
Settlement of lost wages