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We bought new carpet from Lowes in Tomball Tx. After a few weeks we realized the carpet was two different colors. We called Lowes to complain. They sent someone after a week and a half. They took pictures and told us we would be hearing from the install manager. Ten...
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Author
Location
Houston, Texas
Cons
  • Customer service received
Reason of review
Poor customer service
Loss
$3000
Preferred solution
Deliver product or service ordered
Review #592809 is a subjective opinion of poster.
0 comments

Lowes Cashier Review

I have been a loyal customer for Lowes and have bought items there many times. Today I was buying some supply and the cashier asked for an ID when I went to pay. I had told her that I didn't have an ID with me and she gave me an attitude and was just simply rude. I ended up not being able to buy anything. Im very dissapointed.
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Author
Location
Gloucester City, New Jersey
Reason of review
Poor customer service
Review #592060 is a subjective opinion of poster.
0 comments
Abysmal customer service and sales service at the Lowe's in Bowie, MD. We ordered a dishwasher through this Lowes store--what ensued following our order was arguably the worst purchasing experience I have ever had. The expected delivery date, some two weeks later, for...
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Author
Location
Shady Side, Maryland
Reason of review
Problem with delivery
Review #591943 is a subjective opinion of poster.
0 comments

Lowes - Manager Review from Colleyville, Texas

I was in lowes granbury tx. Yesterday. I wanted to buy a drill press that was on display. The manager that was on duty wouldn't sale it to me cause she said all the parts may not be there. I own a machine shop and I told her I knew all the part was there. But she wouldn't do it. I felt like she was calling me ***. I but a lot form lowes and have for some time now. The reason I wanted that one was because there wasn't another in the box and I live 80 miles away. This took place on the 2-5-15. About 3:00 PM I don't remember her name but I know lowes will know. I really don't expect anything will be done about it. But I wanted voice my opinion. If nothing I will be going to homedepot form now on.
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Author
Location
Colleyville, Texas
Reason of review
Poor customer service
Review #591467 is a subjective opinion of poster.
0 comments
2.0
Details
I found a refrigerator at another Brick & Mortar store for less and they will not match it. I spoke to customer service and they said that they were selling it lower then Lowes cost so they would not be able to match the price (able to verify online). I argued with...
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Author
Location
Prior Lake, Minnesota
Cons
  • Servce
  • Price match
  • False advertising
Reason of review
Pricing issue
Loss
$500
Preferred solution
Deliver product or service ordered
Review #590615 is a subjective opinion of poster.
2 comments
Lowes Home Improvement charged me a $25 late fee claiming my payment arrived one day late. I pay all my bills electronically via my bank. I'd arrenged for the Lowes payment to go out on Jan 16 since it was due on Jan 20. The bank confirmed the payment was transmitted...
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Anonymous
#942955

Lowes didn't charge you anything. The credit company that issues the card with Lowes name on it charged you a late charge. Why aren't you complaining about them rather than Lo...

Author
Location
Zelienople, Pennsylvania
Reason of review
Problems with payment
Review #590134 is a subjective opinion of poster.
3 comments
2.2
Details
I started shopping at Lowes in late 2014 and received the 10% discount for Veterans. Since the beginning of the new year 2015 I have been denied, and have therefore done my shopping at H.D. I was told I needed a new I.D. card (mine expired in 1965). After contacting...
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Anonymous
#1174965

you two below are horibble people. this veteran and every veteran no matter how long they served deserve it if its offered. most military discounts are for active duty and res...

Author
Location
Kalispell, Montana
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Select Enforcement
Review #590129 is a subjective opinion of poster.
0 comments

Lowes in Lake Forest, California - Two and a Half Months and $900 Later No Working Microwave

Sounds like the same situation I am in with an above the range microwave. Has been going on for 2 1/2 months. Just rec'd a phone call from Lowes that my 3rd microwave that was to be installed today is also damaged. Same as you, 3rd time I have stayed home. In the meantime I have a damaged microwave installed in my kitchen that I can't receive a refund on. I was so angry when they called me I used the f word over and over. Not like me, but I am so fed up! Will never go to Lowes again.
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Author
Location
Lake Forest, California
Reason of review
Damaged or defective
Loss
$900
Preferred solution
Deliver product or service ordered
Review #589154 is a subjective opinion of poster.
0 comments

Lowes Sales Representative Review

I just recently purchased a walk in tub and . The sales representative was excellent.her name is LORI Goins she was very professional and also knowledgeable of the product she is indeed a true asset the lowes corporation.
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Author
Location
Hinesville, Georgia
Review #588733 is a subjective opinion of poster.
1 comment
1.6
Details
Horrible horrible in store customer service when came in to pick up on-line order. Received a confirmation email that it was ready to pick-up, when we got there nothing was ready. Had to wait for them to put the order together and waste our time. On top of wasted time,...
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Anonymous
#938424

It might be best that you try to devote time to do your own shopping instead of having someone do it for you. Would you really go into a grocery store and ask for an employee ...

Author
Location
Mooresville, North Carolina
Reason of review
Poor customer service
Review #588156 is a subjective opinion of poster.