Lowes Reviews and Complaints
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49
ISSUES RESOLVED
4.9K
TOTAL REVIEWS
$3.6M
CLAIMED LOSSES
$2.5K
AVG LOSS
1.3M
PAGE VIEWS
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Cons
- Customer service
- Customer service received
- Service
Pros
- Product
- Price
- Location
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- Latest review first
- Most helpful reviews first
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Lowes in Groveland, California - Plants wilting from lack of water
was told donnot have enough waters
1 comment
Review
Reason of review
Work Experience or Job Application
Preferred solution
Let the company propose a solution
Lowes in Plymouth, Michigan - Refrigerator filter rebates
Submitted 4 times. Still don’t have full rebates. Bought protection plan for 2 refrigerators which is supposed to include 50% off the filters. Impossible to get Cod ‘t fall for it c
Review
Lowes in Tahlequah, Oklahoma - Price match guarantee
Lowes will only price match within their district. This means every one of their stores that has no competitor within a few miles price gouges local customers by as much as 20%. DO NOT SHOP LOWES!
1 comment
Review
Reason of review
Not as described/ advertised
Preferred solution
Price reduction
Lowes in Columbia City, Indiana - Service for my refrig
Still waiting on Corp. To return call on follow up on mistreatment on phone conversation, stating on 3rd. Call for Refrig. Due to poor troubleshooting by a company having a young guy do a job without using tools& or volt meter etc...... Taking vendor side over customer telling me, have to pay for service call since been 3 times on same problems........
3 comments
Review
Product
Lowes Refrigerator Warranty
Lowes in Heidelberg, Pennsylvania - Terrible
Worst extended warranty never buy it half the stuff you try and get fixed they won’t.Total liars and please note I do love the store but the warranty is from another company that won’t honor mething little like a flat tire
1 comment
Review
Service
Lowes Delivery Service
Reason of review
Warranty issue
In 2012 which was only a very small carpeted area so I thought I would replace it. It ends up being way worse than what it was before this carpet that they installed with supposed to cost $700 find it really cost $1,000. It started creasing in the middle it was not...
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2 comments
Same exact issue with installation.
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Review
Service
Lowes Carpet Installation
Reason of review
Bad quality
Lowes in Brazil, Indiana - Never again
We brought a GE washer & dryer June/26/19. We decided on that combination because we was told by the salesman we would get a rebate from GE & 1 from Lowes. We spent$1355.16 on the 2. I filled out rebate sent them both in only got an e.mail from the rebate center saying it was not approved. So I called them today only to be told the washer & dryer we purchased was not included on the rebate program.
1 comment
Review
Pros
- Able to use my lowes credit card and get a discount
Cons
- Salesman unprofessional and uneducated
Reason of review
Poor customer service
Loss
$110
Preferred solution
Educate your sales people so they know what they are talking about
Lowes - False Advertising and estimated arrivals
Spent 400$ on a fan online, estimated day of delivery was 5 days later. Gave me no option to accelerate the date. Come to find out it wont even be delivered by the date they estimated.
1 comment
Review
Service
Lowes Delivery Service
Cons
- Lack of calling us to confirm or change delivery
Had a guy come and measure a job for the bathroom....to do the floors and the backsplashe and asked could it be dome in 2 weeks they said yes.....so 3 days later i get a call on job and its 680 for the job....cool i pay and sign contact just to be told after install...
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4 comments
the sad part is that they really don't care! They have hundreds of other customers to take your place! As long as people flock to these box stores to get *** products and crappier service just to save a few $$$ (which you found out is bs as well) things won't get any better!
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Review
Service
Lowes Flooring Installation
Cons
- Lack of professionalism
- Entire process
- Unorganized and not professional
Reason of review
Bad quality
Loss
$800
Preferred solution
Let the company propose a solution
Lowes in Wayne, Indiana - Refund
They are going to follow up
Review
Pros
- Corporate office was kind
Cons
- Not applicable
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Why don't you apply for a part time job watering plants? With low unemployment and not enough people wanting to work these jobs there will be shortages.
These are the kinds of jobs people trying to immigrate to our country would be more than willing to do. Perhaps we need to find a way to bring more people willing to work into our country.