Lowes
Reviews and Complaints
Awful in-store and customer service experience, just awful
Lowe's extended warranty
- Extended warranty service
Employees not helpful
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Verified Reviewer | Mount Dora, FloridaAdvertising items that they don't have
- Adv items no stock multiple trips no rain checks
Preferred solution: Deliver product or service ordered
I have never encountered anyone as rude as the returns person at Lowes in Hot Springs Arkansas.
- Customer service
Blinds
Of my gosh I can't believe these people
Troubles, troubles in Spokane
Still waiting 12 weeks later.
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Verified Reviewer | Poughkeepsie, New YorkLowe's again didn't get it right
Preferred solution: send us the correct length of blinds, get the installer back out and finish the project and give me a $100 gift card
Worst Delivery Company ever...
I PURCHASED A SAMSUNG REFRIGERATOR IN DECEMBER. IT STARTED LEAKING WATER IN JANUARY. I CALLED THE LOCAL LOWES STORE IN MCCOMB,MS. I WAS TOLD THEY DON'T SERVICE SAMSUNG AND THE CLOSEST SERVICE WAS
Shower door run around
- Ease and location of the store
- Delivery and refund problems
HVAC a disaster
I purchase a central unit for my home at Lowe's , Decatur Texas. A Ary Company Heating and AC.
did the installation. The unit is call a packed unit, mean the heat and AC is in one unit with plenum boxes run on the crawl space connected with flexible ducts. Well A Ary, Co. install plenum too short that do not give any room for the crawl space skirt wall; also some flex ducts was touching the ground risking animal tear down the ducts.
A Ary, Co leaved the unit completed out of level, never hook the electricity and never tested. A Ary,co. are very unprofessional, had no idea what mean service, only want is make profit. Be aware that Lowe's won't back you out.
Now my unit is not finish, and another company is charging me $3000 to finish this installation because A Ary,Co. do not leave enough return to breathe so the unit won't freeze . Please be aware of this so do not make the same mistake I did. A Ary company heat and AC at Decatur Texas do no have the minimum idea about heating and cooling, and this the kind contractor Lowe's hired.
Be Aware. Thanks
- Hvac installation sucks
Preferred solution: Price reduction
Service
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You'd be surprised how many {{REDACTED}} buy the wrong product, tear the package apart and return that filter they knew was the right one when they saw it. They did the correct thing by asking what make and model you had so they could get you the correct filter. Seems like they were there to be helpful but you were being the *** in not appreciating what they were trying to do for you.
If you're so savvy that you'll "know it when you see it" then figure out how to find the aisle with the water filters. Even Lowe's *** website will tell you that.Backsplashes come in two forms.
The cheap, fake plastic sheets that are in the kitchen department or actual tile from the flooring department. It's not that hard.