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Lowes - Can't get a business card at Lowe's Fremont,Ohio

1.3
Details
I have been trying to get a business credit card at Lowe's for 2 weeks. I first go to the store and ask at the service counter, and they tell me to go online to fill it out. So I do just that and it doesn't work, so I call the help number. The *** on the other end tells me to go the store to apply. So we are now going to Home Depot since it took all of 4 days to get a card in hand! Screw Lowe's, Fremont, Ohio, Never again will I shop at a lowe's.
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Review
#638247 Review #638247 is a subjective opinion of poster.
Cons
  • Brain dead employees
Reason of review
Poor customer service
Loss
$10000

Lowes - High Pressure Pump Review from Spartanburg, South Carolina

On 5/18/15 went to lowes in spartanburg s.c. to purchase a 1/2 hp pump $159.99 no pump availible.after search n for a sales assoc. They showed 7 available but none found. I was told to go another spartbg location they had them there..guess what none there..this store showed 13 in greer s.c. so i personally called talk to jimmy n plumbing ask him to visually make sure they were there he replied YES to me ..so i drove 20 or 30 miles..guess what none there..I WAS PISSED..complained to Lynn customer service mgr.ask her to call me when she found out why that employee lied to me..no call and no replies?
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Review
#637563 Review #637563 is a subjective opinion of poster.
Reason of review
Poor customer service

Lowes in Florida - Pick up my mower to work on never happened yet rude

1.0
Details
thursday to pick up no show they said truck broke down if I had not called to see why they had not showed up ( I took off work all day to be there )any way they said if I had not called the on why they had not showed up they could be working on the truck,, then when ask when can they pick it up they said ,, what do exspcet us to do walk there and pick it up and carry it back here,,,,,,I said do you think it maybe fri ,,, monday or ,, They gave no answer said would call monday still no call ... By the way My warranty is from lowes which then pasted it on to Bttw warranty which then called them ,,, What a big run around and you have to call and talk to all them each and every time 30 minutes or more sometimes,, just to get thru the call
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Review
#637544 Review #637544 is a subjective opinion of poster.
Cons
  • Bad service 3rd or forth time now
Reason of review
Warranty issue
Loss
$100
Preferred solution
Let the company propose a solution
Tags
  • Lowes Bad SERVICE
  • Riding Mower
We shopped around a lot for cabinets to upgrade our kitchen. Kitchen not too big or complicated so we decided to give the job to Lowes. We did our own demolition of the kitchen and it was all set for the new install. First off- the Lowes employees in Derby, CT are...
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Review
#637338 Review #637338 is a subjective opinion of poster.
Reason of review
Problem with delivery

Lowes - Bait and switch in Kansas City

I purchased online a 20 oz bottle of Goof Off and a couple of other items. When I made the purchase the website said there were 5 in stock at "my" sore on Boardwalk in KCN. They called me 30 minutes later to tell me my order was ready. When I got there, it was a 16 oz bottle. I went back to look for the 20 oz bottle but they only had 15 or so 16 oz. They certainly didn't sell 5 20 oz bottles in 30 min. Manager was rude to me so I refunded all items. My next letter is Missouri Attorney General to file complaint.
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Review
#637250 Review #637250 is a subjective opinion of poster.
Cons
  • Bad customer service
Reason of review
Poor customer service
Loss
$15
Preferred solution
Deliver product or service ordered
Tags
  • not as advertised

Lowes in San Bernardino, California - Worst experience ever

I went to the East Highland store to purchase appliances. Prior to going to the store, I wrote everything about the ones I wanted. When I got there I went straight to the department to place my order. What follows was the worse experience I've ever had in many years. The appliance delivery was horrific. The excuses, the delays and the worst thing, the dangerous and faulty stove connection. Even to this day, I still have not been contacted by the personnel to apologize and asked what can be done to make e forget what danger they put us through. I will never go back to this store.
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1 comment
Anonymous
#985462

Horrific? 9/11 was horrific.

Boston Marathon bombing was horrific.

You were merely inconvenienced.

Review
#637079 Review #637079 is a subjective opinion of poster.
Cons
  • Installation and warranty
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Lowes - Garden Stone Review from Mountain View, California

Trying to find out about the garden stone. The one young lady acted as if i were bothering her. Two you gentleman standing right where we were at, never offered any assistance because they were busy on their cell phones! If we asked them a question it was short answered, if answered, then back to their cell phone! Thought about buying a pallet of the stone's. But due to their comments, lack of knowledge, and being busy with their cell phones, i just bought 50 i will go somewhere else for future needs.
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Review
#636943 Review #636943 is a subjective opinion of poster.
Reason of review
Poor customer service

Lowes in Mears, Michigan - A customer service nightmare

We used Lowes in Muskegon, Michigan, to supply us for a major remodeling of our home. With the mistakes they've made and the snotty customer service, even after we spent tens of thousands with them, I can't help but wonder how this company remains in business. Inattentive sales staff, combative customer service and outright lies are their hallmark. How about countertops ordered in January, finally shipped in May ... and they were wrong? How about a store manager who blamed a back order on a dock strike on the west coast that she couldn't say even affected our delivery? How about the kitchen and bath "designer" who hides and refuses to return messages or pick up calls when things go south? How about a sales guy so nuts, he can't focus on the customer's needs and, instead, babbles on about his guns, his advanced college degrees and his wife, who he seems to loathe? If you need a box of nails or some lawn seed, go for it ... if it's anything much more complex than that, avoid Lowes and seek help elsewhere. Learn from our nightmare.
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Review
#636870 Review #636870 is a subjective opinion of poster.
Cons
  • Weak product knowledge
  • Manager attitude
  • Poor training
Reason of review
Not as described/ advertised

Lowes - Manager Review from Chicago, Illinois

2.4
Details
I am a card holder at lowes on 6920 state ave in Wyandotte, kS and I have had some good employees helping me when you finally fine help after walking around looking for somebody. And some are very rude employees. They'll tell you they're about to take there break. And the cashiers can be so rude. The young girl in returns and I had a yelling match at each other. She was still there the last time I was there. Do they know there are people who want a job. If they don't like there job they need to leave. who's over this store. They need a manager who's not going to take employees being rude. Something bad is going to happen at this store if they don't get it under control. I keep watching the news. I don't shop there any more. This store will go out of business, b/c people will stop coming. This is how we as customers in the Dot (Wyandotte) do businesses like these. We stop coming. We will shut them down. Just watch....
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Review
#636535 Review #636535 is a subjective opinion of poster.
Reason of review
Poor customer service

Other Product Review

2.7
Details
Just raise a little *** or threaten to cal corporate.it works every time
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Review
#636158 Review #636158 is a subjective opinion of poster.