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2.0 Based on 729 reviews
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  • Customers like
    • Product 9
    • Friendliness of staff 6
    • Would rate zero stars if i could 4
  • Customers don't like
    • Customer service received 45
    • Customer service 33
    • Lack of response 26

I had a Pella door with sidelights installed by the Riverdale, NJ Lowe's store this summer. After the installer put it in, there were numerous defects in the door, including finish applied unevenly, a brush hair in the finish, hinge pin dented, door was misaligned. The subcontractor who put it in was totally incompetent. He installed the lock upside down, didn't realize that the lockset had a second handle, so you could only open the... Read more

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I recently purchased a Christmas Tree at Lowes in Plano, TX. Upon taking my 2 foot long receipt for the 1 item I purchased, I noticed that the receipt offered instructions for entering a Lowe's Sweepstakes for a $2500 Gift Card at Lowe's. Fine! When I went to the website and began providing my phone number and other personal information, I noticed that 4 pop-ups had appeared in the background on my computer, and one of the windows that... Read more

Was this review helpful? 0 0

I bought a fridge for $750 on their 12 mos no interest plan. After just over the 12 months I was assessed full charges for the 12 mos. I paid $500 over the internet and the bank number didnt exactly match my account. I only found out about it after they called me with a late payment demand. I paid the basic payment of $41 over the phone and they wanted $10 just to pay that. I refused so they waived the charge. I was assessed a $30 late fee and... Read more

Was this review helpful? 3 18

During the past sixty days, there have been several incidents of willful and wanton injuries sustained while shopping at the Lowes Foods grocery stores. These malicious attacks have resulted in Intentional Infliction of Emotional Distress while on the premises of Lowes Foods. It is to my attention that two men from Lowes Foods visited my residence attempting to ascertain my immediate location; these men were demanding to know where I was during... Read more

Was this review helpful? 0 8

from then to now, i am pissed, please help. here is my shot-story of events which i do have paperwork, however i do wonder if there are others like me, meaning the contempt i hold and have held for years did not keep me from shopping in your store nearest me, in fact, there is always one or so employees working that recognizes me, all refer to me as a very valued customer, i laugh & keep spending cash for my buys. meanwhile back at the ranch... Read more

Was this review helpful? 0 0

Had the inside of my house painted, a very professional and expensive job. My wife decided to put new flooring in the down stairs bathroom and laundry room. Went to Lowes for the flooring. The installers showed up, installed the floor on the correct day. After they left I noticed the toilet was plugged in the new floor bathroom, called Lowes to let them know. They contacted the installers stating they would come back in the morning to take care... Read more

Was this review helpful? 0 0

Do not buy there, I bought Pella windows for the all house with installation from Lowes, they told me the windows will come in two to three weeks now they tell me another three weeks. I asked them to guarantee that and the manager response was it is not us it is Pella – I did not buy the windows from Pella Bought it from lowes. They give me and excuses that it is all Pella fault and they are trying to do their best, well I do not have any... Read more

Was this review helpful? 1 0

We are remodling our house, my granddaughter took me to Lowes to pick up some supplies for our contractor. I had fallen the night before and injured my back, I could barely walk. We were at the Lowes in Ardmore, Oklahoma. First of all we could never find an associate to help us and we had problems finding anyone to page an associate. We started in the tile section, I need to purchase ceramic tile and we couldn't find anyone to help us. I... Read more

Was this review helpful? 0 0

I bought a bottle of Ortho *** Be Gon for southern lawns from Lowe's, 3052 College Park, Conroe, TX 77384. My lawn went south real fast, it was dead within 48 hours. Now it is 1/3 mud, 1/3 *** and 1/3 grass. I have gotten the runaround from Lowe's and Ortho. I need a total of 100 words so bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla pknp anzj... Read more

Was this review helpful? 0 3

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