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Lowes in Millsboro, Delaware - Samsung Kitchen Suite Rebate

1.2
Details
Purchased $6800 Worth of qualifying Kitchen appliances for a 10% rebate on a store lowes card. Denied my Claim saying I didn't meet the requirement and now they are telling me because It didn't fell within the date range. My wife took a picture of the offer Promo that states bought between 5/16/19-7/10/19....Purchase date was 5/26/2019. The store even gave us a form to mail in but we filed it online. We have been a Commercial since 7/1994!
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Review
#1592199 Review #1592199 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
Tags
  • Rebate

Lowes in Schenectady, New York - Won't fix problem

Had vinyl siding installed in Feb. Have been discovering more gaps and other issues, most recently that the insulating sheeting apparently was NOT installed, nor was the existing T111 torn down as specified in the original contract. Have called cust. service FOUR TIMES and still no response. Today I am contacting BBB.
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Review
#1590632 Review #1590632 is a subjective opinion of poster.
Pros
  • Said they would stand behind their work
Cons
  • Waiting with no success
Reason of review
Bad quality
Loss
$3000
Preferred solution
send someone competent (not the original installer) to fix the problems
Tags
  • installed sales

LOWES PROTECTION PLAN

1.0
Details
On 6-16-18 I purchased the 2 year replacement plan on a Fan. The fan malfunctioned on 6-30-19. I called the Lowes replacement plan department and was denied because the fan was still covered by the manufacturers warranty. I learned that the manufacturers warranty is for 2 yrs and the Lowes plan won't cover it during that period. So Lowes sold me a replacement plan for $16 that was completely worthless. It expires on the same day as the manufacturers. What a SCAM
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3 comments
Anonymous
#1721322

I am very surprised at the number of seemingly very smart people who always purchase the extended warranty plan. Every consumer publication advises against buying them and says that they are almost always a bad idea. The odds of the extended warranty being a good deal are about the same as you winning the Publishers Clearing House Super Prize.

Anonymous
#1721212

You were given somewhat incorrect info. on the website it clearly states the replacement plans begin after the manufacturer warranty. So like the other commenter posted, you'll get the 1st warranty from the manufacturer then the lowes replacement plan

Anonymous
#1717301

Take a look at you plan again. Most of these plans start the day the manufactures warranty ends so the 2 years would turn your total protection into 4 years.

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Review
#1588875 Review #1588875 is a subjective opinion of poster.
Service
Lowes Replacement

Lowes in Longview, Texas - Water bottles

When you buy the initial bottle water for $13 then return it for a fresh bottle of water for $7......it is simple people. You are actually just using their bottles, the bottles are actually worth nothing if you don’t want a water refill. Just get over it and sell them on Facebook for $5 or $6 and forget about it.
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Review
#1588010 Review #1588010 is a subjective opinion of poster.
Reason of review
Exactly as described/ advertised
Resolved
1.6
Details

Update by user Aug 11

Not resolved. One Bali cellular shade remains on back order.

Had to make additional calls 8/9. Original order was 6/9. I am supposed to get a call back from Lowe's on Monday 8/11 with status of shade.

Do not order Bali products! Recommend that Lowe's stop offering Bali...

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2 comments
Anonymous
#1716841

Blinds are the least of your problems. If your sliding door is 3/4" out of square it isn't sealing properly. You should look into having your patio door removed and properly installed.

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Review
#1586504 Review #1586504 is a subjective opinion of poster.
Service
Lowes Blinds Installation
Pros
  • Location and hours
Cons
  • Phone system
Reason of review
Problem with delivery
Loss
$273
Preferred solution
Price reduction

Lowes - Above-and-beyond Service

5.0
Details
Ken in Lowe’s Yakima WA, rekeying department today went above and beyond to provide assistance. We had a broken door *** requiring repair within the key locking mechanism. He indicated that he is a part-time employee and that the employee who would normally do the work was gone for the day. Ken reviewed an online instruction prior to fixing the lock. He was patient and had a good sense of humor as he disassembled and reassembled the door *** He is an example of excellence in providing customer services.
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Review
#1585410 Review #1585410 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Good customer service

Lowes in Yonkers, New York - Never called for delivery , when I did called they told me o was not schedule for delivery , never buy at Lowe’s again

1.0
Details
Today !! Been in without fridge with this heat since Saturday , and kids in the house !! They didn’t solve my problem
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1 comment
Anonymous
#1716518

Do you have an invoice showing a delivery was set up with a date for delivery? Did you set up a date when you called them?

Don't assume things are going to happen. Check the paperwork you are given when you make a purchase.

Review
#1584171 Review #1584171 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$200
Preferred solution
Price reduction

Lowes in Washington, Indiana - Very noisey refrigater

1.2
Details
A new refrigator was so noisey we could not use it in our kitchen sent it back Lowels would not give us any paperwork on the return asked if I could copy there paperwork they said no way , They said truck pick up paperword has been screwed up for weeks
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Review
#1584036 Review #1584036 is a subjective opinion of poster.
Product
Refrigerator
Cons
  • Bad product
Reason of review
Not as described/ advertised
Loss
$1700
Preferred solution
never will deal with delivery service again
Tags
  • Bad Refrigater

Lowes in Biloxi, Mississippi - Appliance rebate-really???

3.7
Details
Your $600 rebate only includes buying 2 appliances????.............I bought a refrigerator ($1500) that cost way more than what you require for 2 lesser ($396+) appliances! Not happy in Biloxi!
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Review
#1583954 Review #1583954 is a subjective opinion of poster.
Service
Lowes Rebate
Reason of review
rebates
Preferred solution
Deliver product or service ordered

Lowes in Bristol, Virginia - Rebate complain

Why was I denied my memorial day rebate. I bought 3 gallons or stain for my deck. They were $15 off a gallon. should have received $45. everything was filled out on line, with all the information off of the receipt. Why would I be denied. what do I need to do to receive it. Who do I need to contact. it was done on line. can you take care of it. it was Linda Hardin, 4769 Hwy 126 Blountville Tennessee. 37617. 423-366-3205. this is the information you will need to take care of it for me. Thanks
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2 comments
Anonymous
#1716557

https://www.lowes.com/l/rebate-center.html should help.

Anonymous
#1716519

Take a look at the rebate slip or the web site where you found out about the rebate. There will usually be information there on who to contact with questions.

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Review
#1583709 Review #1583709 is a subjective opinion of poster.
Reason of review
didn't receive rebate
Loss
$45
Preferred solution
To receive rebate