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Lowes - Delivery nightmare

I bought both a dishwasher and a stove from Lowe's in Bloomfield this summer. They have a third party company do their delivery. The company is fine, it is Lowe's that does not give a drat about its customer nor their inept way of doing business. In both cases, the product did not make its way without me screaming or it was just the wrong product, as in the case of the stove. I had to work with the management and both times they treated me as if I had all of the time in the world at my disposal...like "making another " appointment was nothing. Maybe their customers do not work for a livng Go to Home Depot. These folks did not do enough to make sure that the products were given to the customer in a good fashion You know, we used to have a small hardware store in town and they would order things special for their customers, I miss them
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Author
Review #522776 is a subjective opinion of poster.
0 comments
I am really pissed regarding the color chips on chart. I purchased the color Gooseberry and painted sidewalk. It came out bubblegum pink. I brought back said Rescue It and was told it would be different on cement. REALLY!!! He, the paint guy darkened it twice. It...
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Author
Location
Saratoga Springs, New York
Loss
$35
Review #522725 is a subjective opinion of poster.
0 comments

Lowes - Review about Riding Mower

I purchased a troy bilt riding mower last year and within 3-4 months the transmission went out. After dealing with the request for money as fees Lowes finally had it repaired. This week the mower is displaying the same issue.... haven't had the mower for one full season without issues. Guess Lowes does not stand behind their products. Buyer beware... go to another retailer.
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Author
Review #522701 is a subjective opinion of poster.
1 comment
Ordered paint online and tried to pick it up three times. The website said the paint was ready for immediate pick up. Waited in line for 20 minutes to be told that Internet orders aren't mixed until the customer shows up. What it the point of ordering online?!? They...
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Anonymous
#1087583

You can thank the store manager Jamie stauffer who is no longer there for totally ruining that store. They lost 60 percent of their valuable staff.

Author
Location
Harrisburg, Pennsylvania
Loss
$18
Review #522453 is a subjective opinion of poster.
0 comments
Have an extended warranty on my refrigerator. Called for service as refrig is not working. First appointment they could give me was two days later. Stayed home all day and no one came. Called back and was told the service tech wouldn't be there for 10 days. When i...
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Author
Location
Virginia Beach, Virginia
Loss
$110
Review #522439 is a subjective opinion of poster.
0 comments

Lowes - Replacement Review from Sioux Falls, South Dakota

I ordered a range and washer and dryer on the 11 of July got range on the 19th and was damaged got replacement on the 6th of August with 100.00 off nice then was told washer and dryer would be delivered on the 9th was called on the 8th AND didn't now where they were. 5 different people so many different dates they had my money on the 11th of July needed washer and dryer for wife had cancer treatment and now I'm going to home depot LOWE'S can *** the BIG one don't shop there services suck
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Author
Location
Sioux Falls, South Dakota
Review #522432 is a subjective opinion of poster.
1 comment
I always thought lowes would take care of its employees but I could not have been more wrong. Firstly I've worked there for 5 years and have never been so disrespected by a company as I have been by lowes. My insurance was changed to a new company and basically...
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Anonymous
#869425

Welcome to obamacare

Author
Review #521649 is a subjective opinion of poster.
1 comment
I ordered a large lumber delivery from Lowes and was promised a delivery date. I have a crew of three at a cost of $150.00 an hour standing by awaiting delivery. The driver called and said he could not be here before 5:00 p.m. so I told him to redeliver the next day....
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Anonymous
#856293

First, a smart person would have had the products delivered before the crew came. Second, if they are really as bad as you say, why do you keep ordering more product from them...

Author
Loss
$6600
Review #521554 is a subjective opinion of poster.
0 comments

Bad Customer Service Review

I needed Assistance couldn't get any help just left after an hour of being passed to next person with bad attitude s store 1136
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Author
Location
Sunrise, Florida
Review #521335 is a subjective opinion of poster.
4 comments
After buying a brand new home in 2013, we have spent at least $3,000,00 in our local store. Always getting a V.A. discount. When we went there August 10,2014 they told us we can no longer qualify. Their discount is only for disabled or retired vets. This is B.S.!! ...
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Anonymous
#885182

I SO AGREE WITH EVERYONES REPLY ON THIS I WORK AT LOWES POLICY IS POLICY BE HAPPY YOU CAN GET A DISCOUNT ! TRY GOING TO PULBIX OR YOUR AUTO STORE OR DMV AND ASK THEM FOR A DIS...

Author
Location
Vernal, Utah
Review #521286 is a subjective opinion of poster.