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2 comments
When you try to get service at my local Lowes in Martinsburg WV, and can't get any, here is why. They schedule 1 person per department and expect that employee to help everyone, answer the phone and run to other departments when the bell is pushed. Some departments are...
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Anonymous
#1141885

The truth,I have ten years at Lowes and it has been going downhill every year.Now we are we are stealing Home Depot Managers who are just nasty ***.Customer Focus my ***,Manag...

Author
Location
Martinsburg, West Virginia
Review #514176 is a subjective opinion of poster.
8 comments
My name is William Lee, I am an Asst Manager at Lowes in Ocala Fl. I have a customer who has an issue with his laminate floor, which he installed, and is wanting a call from the claims department. I have faxed over his information twice, at the claims departments...
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Anonymous
#852614

You're not very bright, are you? You don't post someone's personal info on the internet. I work for Lowe's, and I can tell you that is grounds for termination.

Author
Location
Ocala, Florida
Loss
$2000
Review #513890 is a subjective opinion of poster.
0 comments
I recently ordered some items online and chose the option to pick them up in the store. These weren't items that needed to be shipped from anywhere - they were in stock at the store, according to the website. I placed the order the night before and intended to get...
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Author
Review #513728 is a subjective opinion of poster.
3 comments
My husband and I found out the same thing. He must provide a dd214 his state issued drivers license wasn't enough. Since we have taken our business to Home Depot and Ace where all Vets are treated the same! Its a shame that they are able to advertise such a deceptive...
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Anonymous
#845451

How about treating everyone the same! Why does being a vet entitle you to a 10% discount, what about teachers, doctors, police officers, firefighters, veterinarians, retail wo...

Author
Location
Port Charlotte, Florida
Review #513715 is a subjective opinion of poster.
0 comments

Review about Lowes Website

Lowe's website had many, many listings, but screen jumped to other outside products and listings-not related
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Author
Review #513548 is a subjective opinion of poster.
0 comments
there was a deckbox on sale that I was interested in. Went to the garden section, and the associates indicated it was sold out. asked if there was some sort of rain check, and both associates indicated no. So I left the area, then went to another department, asked...
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Author
Review #513352 is a subjective opinion of poster.
0 comments

Lowes.com rejected my review

I posted a review of a product ("Autumn Red Stone") I purchased at Lowes and gave it one star because the "red" color fades after the first rainfall! I was careful to be polite and just state the facts. The review was rejected. When I called the corporate office (again being completely polite) I was told there "was no resolution" to the problem. I talked to several different supervisors there all who repeated that same line over and over. I simply wanted to know what was wrong with my review as I appear to have complied with their terms and conditions or else be told the review was rejected in error... But I received neither. I can only assume Lowes is intentionally rejecting reviews that reflect badly on their products.
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Author
Loss
$20
Review #513112 is a subjective opinion of poster.
0 comments

Lowes - Troy Bilt Lawn Mower Review from Ruston, Washington

I bought a Troy bilt Lawn mower when I bought my house in 2012. The mower has run great but the gas cap would fall off after about 15 minutes of use. I have ordered replacement fuel tank cap twice from Troy bilt company but received the wrong cap both times. Before this I bought a replacement cap at Lowes (which is where I bought the mower) and was assured that it would fit. It didnt. I now have three gas caps at home none of which fit my mower. I also bought a Troy bilt *** eater that worked for one season. I don't have the money to replace either machine at the moment so my shed is full of Troy bilt machinery that doesn't or can't work. Can't believe I bought from Lowes or Troy bilt after reading the other reviews.
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Author
Location
Ruston, Washington
Review #513080 is a subjective opinion of poster.
0 comments
Purchased some carpet for a rental home I own which was scheduled for install between 9-11AM on 7/07/14. At about 935AM I was informed by Lowes the installer had a family health emergency. No problem, I called my tenant who was miffed because she had scheduled her...
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Author
Location
Brevard, North Carolina
Tags
  • Lowes pro-installers
Review #512960 is a subjective opinion of poster.
0 comments

Lowes - Failed to deliver ANYTHING

I live in small rural county in SC and ordered from the Lowes in Bluffton SC... They are FOUL. This woman named Julie fouled up EVERYTHING. I only have HALF of my order. This Lowes customer service is disgusting and the delivery men made rude comments about how they had to DRIVE to get to my house. WTF are you in BUSINESS for, to DRIVE lazy A. Disgusting. Discriminatory. Lying. Thieving. Again, Disgusting! They need to relocate to Hilton Head Island because they do not serve the low country past that bridge. They only want to service the rich and those that are on Yachts
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Author
Loss
$200
Review #512673 is a subjective opinion of poster.