Lowes Reviews and Complaints
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43
ISSUES RESOLVED
4.6K
TOTAL REVIEWS
$2.9M
CLAIMED LOSSES
$2.2K
AVG LOSS
1.2M
PAGE VIEWS
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Cons
- Customer service
- Customer service received
- Service
Pros
- Product
- Price
- Location
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0 comments
It is a very very very bad store. I bought a refrigerator and it came after two weeks. So the day came and they said it will come between 1 to 3 pm. It didn't come so we called and they told us it would come at 5 to 5:30. It passed and yet it still wasn't...
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Author
PissedConsumer512522
1 comment
Did I mention it was THE worst delivery service EVER? I have never had such a nightmare experience in purchasing, delivering, pickup with a company before like I have with Lowe's delivery service. It is an outside contractor. Unprofessional, rude, inflexible,...
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Author
PissedConsumer512353
Location
Atlanta, Georgia
Service
0 comments
Lowes in New Orleans, Louisiana - Sassy workers
I dont mind spending my money. I was at the lowes in New Orleans on Eleysian Fields Or maybe I should say the Ghettoized Lowes This store is where the cashiers talk sassy and act like they are doing you a fevor. they talked any kind of way. Some try to act like you are bothering them. If they can give you and excuse instead going out of there way to help thy do. If you wasn good service this isn't the store. I dont thing all Lowes are like this one. do your self a favor dont go to this store.
Author
PissedConsumer512106
Location
New Orleans, Louisiana
2 comments
To whom it may concern: Today ( July 18) at about 1:45 pm , I went to your store in Sandy Springs on Roswell Rd regarding a sign that I thought yourcompany would be interested in. I've attached a photo of the sign. Given what happened at this store earlier this...
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As a lowes employee for more than 11 years, nothing makes us more happy than hearing someone say "I'm going to Home Depot". That means that you are the one that has the bad at...
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Author
PissedConsumer512051
0 comments
Lowes in Latham, New York - Purchased a Como oven
Lowes don't stand behind there appliances they sell it took 7 months to have it replaced and if it wasn't for mike Patterson of the Latham store I'd still be with out an oven I purchase it on clearance so they just wanted to refund the money I paid 475.00 to have it installed and cut up a $2,000 cabniet lowes corporate didn't care one bit ,,,mike Patterson had to convince them after 7 moths that I've spent millions in this store I own 35 apt, complexes or they would have shunned me stay away from lowes HD now
Author
PissedConsumer511832
Location
Latham, New York
Loss
$475
0 comments
Lowes in Latham, New York - Warranty
Purchased a brand new combo oven and microwave after 1 week it didn't work this was January it was purchased as a clearance so I got a good deal saved about $475.000 Lowes said they would replace the unit after 3 months having repair men at my house then they said after 6 months they would refund my money!!' We'll I paid $350 to have it installed and cut up a$2,000 cabinet I was mad talked to mike Patterson a lowes employee who called corporate finally they gave me my combo the catch is I've spent millions in the store in Latham ny or corporate wouldn't have did this,,, keep in mind 7 months to get my oven working don't buy from lowes stay away I shop at HD now I will say mike Patterson is the only bright spot at lowes he even gave me $150.00 cash to help pay for the install ,,, lowes corporate stinks and so dose there Custumer service 7 months of horror
Author
PissedConsumer511822
Location
Latham, New York
Product
Loss
$350
0 comments
Lowes in San Jose, California - Employment issues and training
Was approached, after 6 months, that there was attendance problem. What was not taken into consideration was that someone had changed my schedule numerous times and had me coming in all hours that were contradictory to my actual schedule. I was never informed that I was to dispute these changes and the person who was changing my schedule was the very one who stated they were taking care of the changes. So now there is a write up regarding the attendance and somehow I have to try and document the changes in the schedule for 6 months. This is what I call overload and overboard. Lowes is a wonderful company with poor people who go against the grain of Lowes and make up their own policies and procedures. They feel they can do what they want and they themselves can make another person's life miserable and NEVER get caught. Unfortunately, alot of larger companies, who have hired the complicated people never do catch up with any of them until it is too late.
Author
PissedConsumer510660
Location
San Jose, California
0 comments
Lowes - Review about Staff from Doylestown, Pennsylvania
I had the same problem with the Lowe's in Sanford NC. What bothers me about this terribly ambiguous, confusing and inequitable policy management and execution is that it amounts to a bait and switch behavior on Lowe's part. Not to mention the embarrassing experience in dealing with them. I'm through with them.
Author
PissedConsumer510544
Location
Doylestown, Pennsylvania
0 comments
Lowes in Nitro, West Virginia - Can't find my order
They send me an email and said my order was ready to pick up. Drive an hour and spend $30 in gas and they say they can't find it. Manager calls an hour later and says he found it (too far to go back for it). A few days later, another hour's drive and another $30 in gas and standing in the store while they explain that they can't find my order AGAIN. What do you do with people like this? They're the only game in town and they know it. I can't have it delivered because it is too big. Feeling helpless.
Author
PissedConsumer510461
Location
Nitro, West Virginia
Service
0 comments
Lowes Delivery Service Review
I waited 3 days for my refrigerator delivery and it never came. Each time they guaranteed it was coming and never called me to tell me it wasn't. It was unbelievably shocking and the rudeness of the customer service people was horrible!
Author
PissedConsumer510089
Location
Milpitas, California
Service
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I am sorry for the experience you had with your Lowes Delivery. Our company's contractor may have been the one to deliver to you, but I need to get more information from you ...