Lowes Reviews and Complaints
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LOWES CUSTOMER SERVICE IS A JOKE
Lowes review in Burton, Michigan: Didn't repair my washing machine.
- Poor customer service
Lowes does not even match the price within
Resolved: Lowes review in Brick Township, New Jersey: Bath install a mess
Update by user Nov 23, 2014
took 5+ weeks but problem resolved
Original review posted by user Nov 17, 20147 thousand dollar bath installation a total mess…it’s been since oct 9th and my bathroom is still not finished a toilet sits in my living room along with footprints caused by the installers.... I overheard the installer say “don’t worry just buff it up she’ll never notice” …but I did notice that the installers had scratched up a shower wall plate to make the chrome appear to be brushed nickel and tried to defraud me… broken and cracked wall tiles…uneven and crooked wall tiles…no bull nose tile used to finish top row…floor tiles so uneven you could cut your foot and wall tile so cracked I did cut my finger… wall not fixed before molding installed to cover it up…over toilet tower was affixed to the wall before the molding was installed AROUND it!!!! and before floor tile was even grouted? The installers couldn't figure out how to install the toilet so we got a second toilet which needed to have extra plumbing done so I had to get a third toilet and install it MYSELF!… towel bars anchors installed overlapping and the wrong diverter was used for the tub so the entire wall must come down…also the drain is now chrome and not brushed nickel because they removed my tub before noticing the tub drain mechanism was not there which meant a two week wait until the correct drain could be ordered or I had to settle for the wrong finish to being the job… total mess and the store manager wants me to allow the same installers to correct the job after they already defrauded me! I’ve had to contact a lawyer because after 20 trips to Lowes and 4 calls and 2 emails I have yet to receive a solution from anyone who can get the job done?…the store manager finally called yesterday after 6 weeks and said there’s nothing they can do because the store is under contract with the installer…but I don't want that installer back in my house after the job he did and part he tried to pass off as new by defacing my old one…everyone is trying to pass the buck and as it stands at this moment (6 weeks after the job began) I have NO IDEA who is in charge of ANYTHING
Lowes review: LOWE's--Fraud and misrepresentation by LOWE's Enterprise, AL
Lowes Installer B&G runs their show. All lies. Installing of wood floors and carpeting
- Customer service or solution
- Very poor
Lowes - Precutting Review from Houston, Texas
Lowes - Driver Assistant Review from Appleton, Wisconsin
Update by user Dec 08, 2014
I just wanted to correct the location of this event.
This all happened at he MANITOWOC, WI store, NOT Appleton.
Original review posted by user Nov 15, 2014I was hired at the Manitowoc Lowes #2206, as a driver a little over three months ago. I had on my application (and even mentioned to the hr person) that I'm Diabetic. Even though I was doing a NON-CDL required driving job, Lowes Corporate requires ALL drivers to need to same certification. So I needed a Fed-Med card to drive, as well as a "Federal Exemption from the Diabetic Standard" from Washington D.C. Corporate didn't want to wait for the exemption and dropped my pay by $3 / hr and also switched me from Full-Time to Part-Time status. Even though THREE other drivers requested I be put on as full-time driver assistant, it wasn't considered. They put me as a sales associate and posted two driver assistant jobs on JobCenter. In two days I start FULL-TIME at a totally different company and just sent in my notice today. If they weren't going to care about me, I wasn't going to care about them.
Lowes review in Akron, Ohio: Price change scam.
Lowes - Warranty Review from Sylacauga, Alabama
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