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4 comments
DO NOT PURCHASE YOUR MAJOR APPLIANCES FROM LOWES! I purchased a new stacked washer/dryer with an extended 4 year warranty from Lowes on February 2, 2012. 2 weeks ago my washer quit working. I called Lowes to request repair. They scheduled a repair through A&E...
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Anonymous
#739582

Oh you poor thing. Did your perfect world experience a hiccup. Join the rest of the crowd and quit whining. Kindness and patience will get you a lot further in this imperfect ...

Author
Loss
$50
Review #454362 is a subjective opinion of poster.
1 comment

Lowes - TRIED FOR MORE THAN 2 HOURS TO PAY MY BILL ON LINE WITH NO RESULTS

I RECENTLY GOT A LOWES BUSINESS CREDIT CARD. I WANTED TO PAY ON LINE. I SPENT MORE THAN 2 HOURS ON THE WEBSITE AND WITH SERVICE REPS TO SET IP ONLINE WITH NO LUCK. THEY ARE SERIOUSLY COMMITTED TO NOT ALLOWING YOU TO TALK TO A HUMAN BEING. THEIR VOICE SEEM IS A ROYAL PAIN MAKING YOU LISTEN TO MANY OPTIONS THAT HAVE NOTHING TO DO WITH THE REASON YOU ARE CALLING. I FINALLY GAVE UP AND CANCELLED ALL MY LOWES CARDS PERSONAL AND BUSINESS AND SENT A CHECK AND THE PEOPLE WHO TOOK THE CANCEL ORDERS DID NOT SEEM TO CARE. THEY DO NOT RESPECT YOUR TIME LOWES WASTED 2 HOURS OF MY TIME WITHOUT ANY APOLOGIES. PLEASE TWEET THIS AND TELL AS MANY PEOPLE THAT YOU KNOW. WE CANNOT LET COMPANIES NO MATTER HOW LARGE THEY ARE TO STEAL YOUR TIME
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Author
Loss
$120
Review #453849 is a subjective opinion of poster.
4 comments
Has anybody seen a short and fat guy walking around the Lowes stores in Spokane Valley,Wa. with the store manager and if you have, have you asked for some help and they ignored you? Well I would like to know about it, since it happen to me and I would like to know who...
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Anonymous
#739473

What is horrid is, folks like this (claim they are not being helped, or are treated horrid, or are ignored, or refused service... Really do think with their pockets and what t...

Author
Loss
$2500
Review #453597 is a subjective opinion of poster.
3 comments
I purchased some asphalt sealer last year from Lowe's. The sealer started to peel and flake within days. Within one month I asked a store clerk on have to get a customer satisfaction refund. He did a claim for Black Jack sealer with Black Jack refusing the claim. The...
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Anonymous
#731594

What's the point? You say you purchased a year ago and are now trying to return it yet you stated you had 90 days from time of purchase. Or after one year, you are finally u...

Author
Location
Mount Juliet, Tennessee
Loss
$400
Tags
  • Asphalt sealer
Review #453520 is a subjective opinion of poster.
13 comments
I asked to see what they had in 5.5" drawer handles after 1 girl with a brown jacket tossed me to a black kid who was even less knowledgeable then a girl with a bad attitude took it to the store manager Greg Norman 3511 5th St SE Puyallup 98374 253-604-5080 said they...
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Anonymous
#738207

This guy runs this site: http://nwufochasers.com/ No joke, I tracked it down. After his experience at Lowe's, they must have suggested he try our VERY small time internet st...

Author
Loss
$1000
Review #453209 is a subjective opinion of poster.
2 comments
I purchased Black and Decker *** Trimmer Two Years ago you still sell the same one the two line kind and the cap on the end broke. I went to the store in Quakertown Pa to buy a cap the salesman told me you don't sell them go on line and you can buy one. So I did and I...
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Anonymous
#730461

It's totally unrealistic to expect a major retail chain to stock every repair part for the items they sell. I work for a competitor of Lowes and unfortunately a lot of consume...

Author
Location
Quakertown, Pennsylvania
Loss
$9
Review #453133 is a subjective opinion of poster.
1 comment

Lowes - Kitchen cabinet nightmare

Purchased custom kitchen cabinets 9/28/2013. Total was over $11,000. I paid 5,000 on credit and wrote a check for 6,000. They wouldn't accept check, made me get cash. I brought back $6,000 in cash. 2 weeks later cabinets still not ordered. I visited Lowes multiple times during that 2 weeks asking questions. I was promised someone would call, no one ever called so i had to keep going in (7 times!). Finally after 2 weeks, they continued to say that I needed to meet with someone again before they order the cabinets. I asked to make an appointment. They said employees were on vacation and I would have to come back. I asked for a refund. I was credited my 5,000 and they gave me 6,000 in cash, putting in on the counter for me to count! 2 days later I get a call from the cabinet manufacturer stating my cabinets will be delivered in 2 weeks! Lowe's was clueless. Never again. I filed complaints throughout the ordeal and never heard from anyone from Lowes. I guess they do not need customers anymore.
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Author
Review #452774 is a subjective opinion of poster.
0 comments
Tried to purchase items from clearance email rec'd from company. following email exchange w/ their c/service: Rec’d email clearance offer today. Shopped, added items to cart. Two attempts to check at approx. 0800 hrs CDT U.S. using Lowe’s credit card failed. Error...
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Author
Review #452709 is a subjective opinion of poster.
Featured
1 comment
Ordered a new refrigerator and received the next day delivery. Upon setting it up I discovered it had damage, crack inside the door and a dent on the outside of the same door. Reported it right away and was told I would receive a call. Next day make another call. A...
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LTCC
#729086

Perfect sense. They wanted to wait you out. Hoping you would just give up and accept the $100. Good For you for taking a stand and for forcing the issue.

Author
Location
Marysville, Washington
Review #452618 is a subjective opinion of poster.
2 comments
Below is letter sent to CEO This is a very detailed account of my recent experience involving shopping at Lowes for a vanity counter-top which began in mid-September. For the purposes of remodeling my bathroom, my contractor (Mr. Michael Rombeiro) advised that I shop...
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Anonymous
#729335

You shouldn't have been involved in purchasing the countertop if you had no idea of what size top you needed. Kitchen tops are usually 25+ inches in depth. Vanity cabinets are...

Author
Loss
$150
Tags
  • Counter-tops
Review #452414 is a subjective opinion of poster.