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2 comments

Lowes in Peoria, Arizona - Price matching

I went to Lowes to get a quote on kitchen counter tops. I was looking at quartz with Ogee edging. They gave me (kind of) a quote and it was quite expensive. I went over to Home Depot and they were higher yet and told us to get a written quote. I went to a different Lowes to get a written quote as the salesperson we were dealing with was out for the week. This time I got a quote of $3,411.00 for everything including tax. This was a few hundred lower than we were quoted before. He had called the vendor about the edging and that is where we got the big discount. He also told us he was not going to put this as an official quote, because we can't keep going back and forth from Lowes to Home Depot for a price match. That was kind of funny since this was the first time they actually came down in price. So----we went to Home Depot to see what they could do. They called the vendor about the edging and guess what? It was the same guy that Lowes called!This time he would not come down on the price. We called Lowes back and they said they made a mistake and it would be $400.00 more for the Ogee edging. Hmmmm. How do you price match when you are dealing with the same person?
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Author
Location
Peoria, Arizona
Review #452180 is a subjective opinion of poster.
7 comments

Lowes - Fired after 18 years

On yahoo today I seen a story of a woman who worked for 18 years for lowes.She got fired for stopping a shoplifter who stole 600 dollars worth of stuff.The shoplifter was arrested.I will never shop lowes again.you had aloyal employee who did her job well.I really hope many people will boycott lowes as i have.boycott lowes. boycott lowes. boycott lowes boycott lowes boycott lowes boycott lowes boycott lowes boycott lowes ....sorry but they will not let me post less than 100 words.........boycott lowes boycott lowes ..please boycott lowes send them a message please
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Author
Review #452105 is a subjective opinion of poster.
0 comments

Lowes Shenandoah cabinets working with Lowes is wakeful!

We paid for our kitchen cabinets July 4th weekend 2013. Our cabinets were to be finished by August 12. They brought cabinets out on 8th, installed some boxes, but couldn't finish because so many parts weren't sent. They stopped. One cabinet was totally wrong, 3 attempts to fix , they are suppose to put shelves now. It's Oct 10th, still not finished, supposed to be next week. Meanwhile we can't move in the house, appliances can't be installed. It's a frickin mess. I don't know who to complain to. You can't reach corporate. If anyone knows please let me know. They don't care! That's why you pay upfront in full! Don't deal with them!
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Author
Review #451973 is a subjective opinion of poster.
0 comments

Lowes Free Delivery - A No Show Service

Bought a new dishwasher with free delivery. First they never called as promised to tell me the 2 hour window. When I called I was given window but no delivery arrived. I called Lowes and the guy told me it wasnt that late. Really? I called their dispatch and a nice woman told me she left a message and text message for the delivery person, asking him to call me, that i was waiting only a half hour more. No call back. So I have wasted 2 1/2 hours off from my job for a "free" delivery that never arrived. I give Lowes an F for customer service. I wont buy another appliance from them.
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Author
Loss
$149
Tags
  • Lowes Free Delivery
Review #451818 is a subjective opinion of poster.
5 comments
We had Lowe's install a new roof on our house and this is the results we got (see pictures). We have been trying for over 18 months to get this resolved. The last comment the store installation manager told me was "we are finished with this project and you received a...
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Anonymous
#725777

Post pics to the Pissed Consumer FB page. Legal action, be done negotiating with Lowes.

Author
Location
Warrenton, Missouri
Loss
$8100
Review #451038 is a subjective opinion of poster.
3 comments

Lowes extended warranty

was told after two years that I had exhausted my 5 years worth of warranty. That the $ amount allocated was used up. It had been in the service center 5 times and each time it was there between 6 weeks and 3 months. This is crazy! They said that they could setup service, but that I would be paying the bill. They won't replace the $1500 mower because I got a military discount when they sold it to me; and they won't honor their warranty ??? At first the store manager said that my name wasn't in his book and that he had been there for 5 years and that my mower had never been serviced. Then, the real manager called and explained the warranty issue.
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Author
Loss
$1500
Review #450902 is a subjective opinion of poster.
2 comments

Shop at lowes?

went to Lowes to purchase a window ac. They only had display model left so they knocked off 10 per cent off of the price. When I went to start it found you needed the remote control which they did not give me.When I called them they told me I got a discount , call fridgedare. I'm sure they would not be that *** to put the remote on the shelf where somebody could walk off with it, but this is Lowes -so maybe.Think they at customer service would look for it?Lowes is the worst when it comes to helping customers. Last time I shop at Lowes. We need to support the local small hardware and other local stores who appreciate the business and not the big box stores who think their salary comes from heaven.
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Author
Loss
$250
Review #450833 is a subjective opinion of poster.
2 comments

Lowes in Mckinney, Texas - Floor install

Do not recommend: Use installers of all experience level and no telling which you will get to install your product. From the installer who has no experience to extensive experience. Best of all, Lowes will do everything possible to keep from taking responsibility for its installers. I had floors installed and within three months started to buckle. They have given excuses from animals, high moisture, foundation, and pluming. Animals: I don't think so. Not through out the whole house, even places where no animals. High moisture: then floors should not have been installed in the first place by installers. Foundation: had a foundation company examine house, no problems Pluming: had plumbers examine, no problems found
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Author
Location
Mckinney, Texas
Loss
$10000
Review #450150 is a subjective opinion of poster.
2 comments
IN APRIL OF 2013 WE PURCHASED A SET OF WHASHER AND DRYER AT LOWE'S IN RIVERVIEW, FL. IT TOOK THEM A WHOLE MONTH TO DELIVER AND INSTALL. THEN TWO MONTHS AFTER THE INSTALLATION, OUR HOUSE WAS SUBMERGED IN WATER, FROM BASEBOARD TO CARPET,FROM LAUNDRY ROOM TO LIVINGROOM,...
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Anonymous
#728212

One problem at one store does not mean all of Lowe's people, products and services are bad.

Author
Loss
$2600
Review #450133 is a subjective opinion of poster.
4 comments
Went to purchase about $7K in custom cabinets from Lowe's. Spent a long time designing and putting it all together. Got to the register to check out utilizing checks provided from my bank attached to a line of credit that is more than sufficient. Lowe's runs the...
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Anonymous
#1320326

It's time for Americans to start utilizing the mom and pop store rather than paying Lowes to hire H1B card holders (immigrants) and utilize India for all their call center iss...

Author
Review #450009 is a subjective opinion of poster.