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How they do it!!! Lowes frequently offers FREE or cheap carpet installation. It's a GIMMIC copied from Home Depot back in 2006. ALL carpet prices and pad prices were raised prior to the start of this promotion which continues to this day. One carpet went from...
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1 comment
Anonymous
#833098

Actually if you could do a little math we make very little on our carpet installs. We as a company understand that most consumers can neither read or write so don't bother yo...

Review
#484560 Review #484560 is a subjective opinion of poster.
I called the manager of Lowe's to complain about the operator mocking me over the phone and laughing at my ent, his answer to me was "I apologize, but she has worked here for 7 years and they have never received a complaint about her, and that she was probably laughing...
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10 comments
Anonymous
#1320728

Yeah Wednesday morning I said hello to her.. no response

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#484439 Review #484439 is a subjective opinion of poster.
Last year, I did the 0% APR financing promotion at Lowes and did several purchases, thinking that if I paid $100 each month, I would eventually pay off the amount with no finance charges. I was dead wrong. So this is how Lowes 0% APR works. Each month, they applied...
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3 comments
Anonymous
#833099

This is why most people shouldn't have credit cards.

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#484424 Review #484424 is a subjective opinion of poster.
BEWARE LOWES NORTH BRAMPTON - Neil Richardson. This guy works at the contractor desk and is useless. He has cost me close to $600 in losses on a $3000 order. I paid for everything in advance, gave him part numbers, a delivery schedule. He screwed everything up, he...
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3 comments
Anonymous
#813345

Blame it to Mr. Niblock since He wants all new people that don't know anything about anything, since they have the iPhone. Also They have never built or fixed and never done a...

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#484391 Review #484391 is a subjective opinion of poster.

Lowes Manager Review

I saw the store manager (male) yell at a female employee loud enough for me to be shocked over someone yelling that loud in public.
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#483472 Review #483472 is a subjective opinion of poster.
Purchased brand new frig from Lowes a couple of days later freezer door warped. Called Lowes, got shuffled to just replace door, knowing I had 30 days to have a "new" replacement. Took calling corporate to get get new one (supposedly). New one arrived 61/2-7 hrs....
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1 comment
Anonymous
#809357

Your freezer door warped? Was it 2000 degrees in your kitchen? The delivery guy was pissed because he had to lug your *** fridge out of your house again, not at you personally...

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#483420 Review #483420 is a subjective opinion of poster.
the installers were great - everything was great - Until we got to the end. after all was finished, we ended up with 2 1/2 boxes of flooring material. I understand the need for extra, in case, but..... I brought the two untouched boxes back and got a refund - no...
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4 comments
Anonymous
#809358

If your installers took the material, standard practive would have been for them to take it to the store and have the refund credited back to your card. They were trying to sa...

Review
#483011 Review #483011 is a subjective opinion of poster.
Loss
$80
Tags
  • installation rip-offs

Couldn't purchase a kitchen from Lowes in Burlington, Ont!

Went to Lowes Burlinton the weekend they opened to get an appointment with a kitchen designer. I was told that someone would call me in the next few days to set up an appointment. I waited 2 weeks for a call. I went back in to set up an appointment. My wife sat down with someone from the kitchen dept and started working out a design that they were going to send us. It never arrived. I then sent a request to their customer service dept to try and get things moving, but all they did was have the same person that we were dealing with us call and say " I hear your interested in a kitchen"! I then explained to her that we went to their store today and finally got another appointment. When we were there she opened our file and it was still just sitting there. Nothing had been done. So we had another appointment scheduled for to upcoming Wednesday. On Wednesday morning 2 hours before the appointment they called and cancelled on us! The appointment was rescheduled for the following Sunday. My wife went in and sat down with her again for another hour and was told that we would revive an updated design within a week. Never received anything from them and still to this date have never heard back from them. So we are now having to start all over with someone else and Lowes has wasted 10 weeks of our time! We were hoping to have the kitchen in by sometime in May, but thanks to their wonderful staff and customer service it probably won't happen till July! Needless to say that we are very disappointed in the way we were treated and I will never buy anything from them again. If I could tear out all the drywall and lighting I already bought from them and return it I would! Happy shopping at Lowes in Burlington,Ont.
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#482752 Review #482752 is a subjective opinion of poster.

Lowes - Delays in services

We have repeated unexpected delays in service again, sales were easy, but getting the service s are not as promised, poor communication and system update, these make us lost confidence with the store. Improvement needed ASAP. We have set up for washer delivery for yesterday afternoon at the time of purchase but they come in the morning without noticed us the time of delivery. After we saw the notice on the door and called store manager, he promise us that some one will call at 9 am today, but no one called until we called the third time and found out that this cell phone number was not up dated even though we have done so in the store many times before for other services in the past. Finally the delivery man returned the call and told us that we did not give them a preferred time of delivery. We also had bad experience in 2011 when we bought deck and installation early in September. The salesman promised finishing the installation before the thanksgiving, 2-3 months after the contract signed, but we finally had it mostly done incompletely the next spring, 6 months later after we called too many times. Lowe's Home centers 6300 Wilmington pike, Centerville, Ohio 45459 937-848-5600
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#482518 Review #482518 is a subjective opinion of poster.

Lowes in Torrance, California - No help with lost payment

I paid off my account balance almost 2 months ago on lowes automated phone system. I got a confirmation # (which i listened to and wrote down on 2 different papers). 2 months later i am still receiving bills for the balance plus all the interest and late charges they continue to add. My husband is the primary on the card and i am the secondary. Lowes told me my payment attempt failed in their system yet the money was taken from my bank on that date and sent to a GE card services. I have talked to them for a month and now they will only talk to my husband. He authorized me to talk to them but they say he must do so everytime we talk or sign a "power of attorney". They locked us out of our account for 30 days and refuse to speak to us. I have bank tracking numbers and they will not take them. They have not been helpful and in fact have been rude. They should answer our questions and update us on this issue. VERY unhappy. Will be using "sutherlands" for our needs from now on.
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#481757 Review #481757 is a subjective opinion of poster.