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Lowes review in Tifton, Georgia: Bought qualified appliances for rebate in separated dates, denied!!!

Lowe's is making false advertisement on appliances rebates. I bought appliances in two separated dates and had two receipts and they denied the one that I would get a "big" rebate and told me that it is maximum one per household!!! Lowe's and all their employees are making false advertisement. The fact they denied the rebate that would give me more money back also tell me they are not working in favor of their costumers. On the same case, their employee that sold me the appliances said if I bought all the water supplies and other supplies for the appliances that are needed to install, they would install my appliances... surprise!! Nobody install anything!!! Guess what?? Home depot is my new favorite store!!!
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2 comments
Anonymous
#866504

It clearly states on the rebate that it must be a single receipt purchase and that there is a limit of one per household. Home Depot's rebate policy is the same.

Deasha
#862054

I don't disagree with their policy. Their rebates clearly state this and, frankly, Home Depot is every bit as meticulous about its rebates.

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Review
#526033 Review #526033 is a subjective opinion of poster.
Loss
$400
Preferred solution
Full refund

"LOWES SYNCHRONY GE "BRAIN CRISES SURGEONS NEEDED FOR BRAIN DEAD CORPORATIONS & COMPANIES"

"LOWES SYNCHRONY GE "BRAIN CRISES SURGEONS NEEDED FOR BRAIN DEAD CORPORATIONS & COMPANIES"
"LOWES SYNCHRONY GE "BRAIN CRISES SURGEONS NEEDED FOR BRAIN DEAD CORPORATIONS & COMPANIES"
I believe the reason that pay pal, EBAY & GE Capital now Synchrony Bank do this is that they want to really frustrate the customer stone wall them make up excuses to the point the customer just gives up. This is how they make lots of those “Illegal Billions”! If you go online you will also find that “The Big Four” & Pay Pal along with EBAY are trying to get “Class Action Lawsuits” Banned imagine that! Gee I wonder why? You can also see the “F” rating the BBB has given Kiana Wear along with what people that have also not received there items purchased have to say about this company & they are still doing business on the website! This is on the companies Facebook page & Pay Pal has been informed yet nothing has changed! They get to keep that money you paid them for as long as they can get away with it so that THEY make the interest NOT YOU! Holding monies is also another way they make their "Billions" in interest which you the customer should be getting. The BBB is not associated with any state or federal agency they are a business. If the company pays them for ratings then they get “A’s” no matter what. But if you don’t pay the BBB you get “F’s”. You can go online & find this out. The method of math that “The Big Four” use came from the seventh planet from the Sun in our Solar System that was named by an Ancient Greek Deity. I cannot imagine just how many “Billions” of dollars these “Crooks” have swindled & cheated people out of & they are still doing it. They even get to keep the interest on your money WTF? They have changed their name now Four Times! I really do believe that Pay Pal EBAY & “The Big Four” have people that work for them that are “Brain Dead”. They have the Philippines, Asia, India, South America amongst other countries they out source to & believe it or not the United States! Who knows maybe they will outsource to "Tin Buck Two in Space"! You can go online for yourself to find out about what these "Crooks" are doing & what they want to be doing & see for yourself just how "EVIL" they really are. I really believe they came from the seventh planet in our Solar System from the Sun. You can also thank our wonderful state & federal agencies that have known about this for years that are allowing them to *** the customer out of "Billions" of dollars made "Illegally" at the expense of the customer. I have only been dealing with this since 2011 filed lots of complaints & nothing is getting done & it is almost the year 2015!
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Review
#525951 Review #525951 is a subjective opinion of poster.
Loss
$5000
Tags
  • money fees accounts

Customer Service Review

I've been to 3 different Lowes Location and each time I'm supper disappointed with their customer service. They messed up on my orders, Blinds took over 1 month blinds didn't come no one try to find out what happen keep telling me to wait. Didn't deliver on date they promise.
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Review
#525858 Review #525858 is a subjective opinion of poster.

Lowes review in Two Rivers, Wisconsin: Bad window

Had a garden window installed last summer.now it is leaking bad!had installer come,he blames factory.cant get factory to call us.there is water all over and now window seat has started to lift up because of all the rain.what a mess!have been calling weekly,but have been getting the run around no matter who we talked to.paid almost $4000 for this window.installer also made it smaller than we wanted.i wish we would have had some family run company install this.i'm sure this would have resolved by now. Worst experience ever.now comes winter for it to freeze.jeesh!
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Review
#525626 Review #525626 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Lowes review: Don't trust Lowe's employees

Washer died, bought new washer/dryer from Westminster Lowe's on 8/16 because salesman told me washer would be delivered next day on 8/17 AM, and dryer would be in on Tues the 19th and could be delivered on Thursday the 21st. Called at 11:00AM, some kid told me it would be here. Called again at 4PM, was told delivery was entered as Sept. 17, instead of Aug 17. Wasted an entire day waiting for delivery. Dryer would not be in stock till 8/19, so they could deliver on the 21st. Could not get day off, when I called to resched for the 23rd, no one told me they didn't have the dryer. Delivery guy called on the 23rd and told me there was no dryer, that would be in later in day and rescheduled for 24th, first delivery. Called store when no one had come by 9:45, was told no dryer, would have to resched for Monday. Like I can just *** work whenever it works for them. Laundry room smells because of sitting water in the machine. I have talked to two assistant mangers who are no help at all and really don't seem to care that their employees lie to make sales. Keep in mind, the ONLY reason I purchased from them is because I was told delivery would be same day. Now 8 days later have nothing, but they have my $1300. Horrible customer service and employees.
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1 comment
Deasha
#861136

Sounds frustrating. I can't say I blame the discouraging review. Why not just cancel the order and have the charges reversed -- assuming you used a credit card to purchase?

Review
#525391 Review #525391 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Problem with delivery
Loss
$1300

Price Review

I just had the exact experience Lowes, Illinois Rd. Ft. Wayne. They would not honor their own price ad. Mennards here we come
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Review
#525361 Review #525361 is a subjective opinion of poster.

Lowes review in Scarborough, Ontario: Extremely Bad Customer Service

Went to Lowes to shop for carpet. I went to 800 Warden Avenue location in Scarborough. Looked around and found something I liked. The display piece was hanging and it had instructions on where to find the item. Could not find the item where it was supposed to be. Looked for someone to help. There was just one guy in Flooring section and he was with a customer so I waited and when he came to the counter, I said I needed help. He said he would be with you as soon as he was done. Waited for a while and once he was finished with the customer, he engaged another customer. So I rang the button that said press her if you need help. I could hear an announcement in the store. Special attention needed in Flooring section. The guy in the flooring section came after a couple of announcement and promptly turned of the announcement and went back to where he came from. What a joke. It just happened that Manager (Elenora) was passing by and I asked her for help and she waived one kid who came and tried to help me and spent 15 minutes but could not find what we were looking for but he said the item should be in stock because it said so on the computer and unfortunately only the guy in the flooring section could help me. So I went back to the manager and complained and she said only the guy in the section could help me. Isn't that pathetic that you see bunch of guys walking around with Lowes Red Apron but only the one person assigned in the big flooring section can help you. Spent 45 minutes in the store and walked out of the store empty handed. It's extremely poor customer service. It can never happen in Home Depot.
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2 comments
Mishel
#861738

Thank you Mr. Anonymous aka Lowes rep.

Go to Home Depot and see if you need to wait for even 10 minutes before someone comes to you to help you out.

If a large store like Lowes has only one employee in the large flooring section, than it's a joke. Get it.

Anonymous
#860841

You are wrong to think it can never happen at Home Depot or any other store. You would never think of asking someone working in the produce section of the grocery store to come back and cut some meat because the butcher is busy.

In large stores employees are trained on the products in the department they are assigned to.

As an example, the people working in the door department aren't trained to sell flooring anymore the the guy in flooring knows how to sell doors. If you want the correct answers to your questions you need to wait for the employee in the department you need help in.

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Review
#525157 Review #525157 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Just have your stores better staffed. Customers should not have to be frustrated for lack of service

Lowes review in Carrollton, Texas: Lowe's did not put gallon of paint lid on securely

I live in Carrollton, Texas and bought a gallon of paint and had it mixed there at the store with a color I wanted...Paid for it....walked tp my car put it in the trunk and drive 1.5 miles home. I drove easy and when I got home I went back to the trunk to get it out......paint can was still standing up, lid was off of it and paint everywhere. It took 3 Fu##ing hours to clean up the mess and it ruined a Sun-visor, car charger and the bottom of my carpeted trunk, also when cleaning up the mess it got all over my driveway ...not to mention a $ 29.95 gallon of deck paint (drys like concrete). I called the manager within 30 mins of this happening to tell him about this and he took my name and number, said he will tell someone to call me. After waiting for a call from them for a couple of weeks I decided to go back up there and do a Face-to Face with the manage at Lowe's . I met with Asst Mgr. Ronn and he wanted my name and 2 numbers that I could be reached at. So after I gave him the information I asked for the Store Manager to please call me in the morning. He never did. This has cost me $ 30 for the paint, $ 30 for Sun-Visor, $20 for Car Charger and it will cost me $200 for a new Trunk carpeted part at the Ford Dealer not to mention the 3 hours to clean-up the paint in the trunk and the hour to go to the store talk with him and get back home.....ALL because their employee did not put gallon of paint lid on securely .....I can't wait to sue their A$$...Lucky for me that I took Pics of the mess before cleaning up the mess....and I showed them to the Manager also.....He didn't even offer to refund my money for the Paint......they are going to be held responsible this time.
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4 comments
Anonymous
#872376

Accidents can never happen I suppose. It must be nice to be perfect.

Anonymous
#860931

Get over it seriously, you probably hit a bump in the road and are personally responsible for it but

dont want to look like a *** *** and tried puting the blame on some one else lol

Anonymous
#861690
@The Pro

Wow...A Bump in the road.....REALLY....a Bump would pop the top off a gallon of paint??? ....I don't think so....not if it was secured properly at the store..............I heard Lowe's has their people reading these blogs and defending them......and No....I'm NOT going to just let it slide....I am a very fair person but this is 100% Lowe's fault what happened here ....I have talked to 2 of the Asst.Mgr's and left my telephone number for the Store manager Todd to call me about this matter with them...guess what ....no call back.............Today called the store ask for Todd, he's busy the operator said, but she took my number again and said he would call me back......Small Claims Court will be next... and they will be responsible for the damage due to not being trained properly.

Anonymous
#872921
@getitdone

You heard that Lowe's has employees on here to defend them. I don't think corporate would actually tell us to go to this site and defend them on the issues that customers have. I personally prefer to just mock people.

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Review
#525140 Review #525140 is a subjective opinion of poster.
Loss
$700

Lowes review: Review from Seattle, Washington

I am building good sized addition and ordered a lumber package from lowes loosers. I have had to deal with one lying POS after another. I was planning on buying most everything from them because their 5% off with their credit card, but now I'm done. I had a framing crew scheduled to work Saturday based on their word that my materials would be here on Friday. Now it leaves scrambling to get stuff on Friday from somewhere else. They have absolutely the worst staff I've ever seen. Then they want to act like you're the *** for getting mad about their business practice. F#%! you lowes of mount vernon Washington.
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Review
#524991 Review #524991 is a subjective opinion of poster.
Product
Lowes Credit Card

Short Review on August 22, 2014

Working as installer all should know that it is no different. Slow pay, inaccurate paperwork, rude employees, wrong materials ordered. This leaves installer trying to make customers happy when they are already mad. Only one wins and it's not the customer or the installer.
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Review
#524612 Review #524612 is a subjective opinion of poster.