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Invested over $20,000 in a kitchen remodel and it has been a nightmare with this company. It has been 6 weeks and not even half done. Have not heard from anyone in over 2 weeks. Calls and emails go unreturned. Materials and tools sitting everywhere. Please be...
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1 comment
Anonymous
#840054

This is what happens when you are too lazy to hire your own contractor. When you hire your own contractor you have the opportunity to check their references and get to know who will be working i n your home.

You also have control over the project and the ability to fire the contractor if you want. Instead you let a retail store pick the low price contractor to do the job. Yes Lowes makes a profit on what the contractor charges them.

It's in their best interest to find the lowest priced contractor to do the job and increase their profits. These profits could have been in your pockets if you had taken the time to find a reputable contractor on your own.

Review
#508618 Review #508618 is a subjective opinion of poster.

Lowes in Cincinnati, Ohio - No Organization!

I ordered a wood fence panel. It was a special order purchase and was told it will be 2 weeks. Ok that's fine. My receipt even states 7-7-2014 which is exactly 2 weeks also.. So on the 7th I walk in and ask for the panel. The lowes employee looks it up and tells me that it is has been set back 2 days so return on the 9th! Ok whatever So two days later I get a phone call sayin the wood panel is in. Come and pick it up. So after work I drive to the Lowes (btw you have to pick up special orders at customer service) walk in and ask for the panel. So now the kid working up front pulls up my info but has no idea where it's at.. A couple other employees that a look, make phone calls to lumber yard and no one answering. So he disappears and looks for the panel himself. 10 minutes later he returns and no panel! So what's going Lowes? I got a phone call saying it was in, I come to pick it up and nobody knows anything. Isn't there a special order items bin or area!? Who made that phone call? Did they acully physically unload and set this panel aside?? I'll be returning tomorrow and hopefully get my panel..
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#508456 Review #508456 is a subjective opinion of poster.

Lowes in Hudson, New York - Jason Jackson was Fired!

I'm sure that Lowes "Brass" knows how valuable Jason was to the company, why he was recently fired is a SHOCK! I've been a long term customer who has spent well into the Hundreds of thousands of dollars in several Lowes stores including Danbury CT, Poughkeepsie NY and Hudson NY. There has been some hub bub as to why Jason was let go however in my eyes the reasons were bogus at best. Lowes has given up one of the Best ASM's since 1998 and I for one am very confused as to the reasoning behind letting such a good employee go... my only question is why Chris didn't stick up for him... he was there for Erik when he sold TONS of new appliances to an employee literally penny’s on the dollar.. So why not Jason Jackson!!!! I mean… after all Chris hired Jason… I must say… Chris… I’m going to start shopping at HomeDepot you ***!!! Regards, B.W
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#508447 Review #508447 is a subjective opinion of poster.

Lowes - Review about Air Compressors from Chicago, Illinois

Two air compressors garbage. Third ordered they never called when they came sold out now I got to wait another week
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#508405 Review #508405 is a subjective opinion of poster.
*** plantation shutters that Lowes went back on their word
*** plantation shutters that Lowes went back on their word
*** plantation shutters that Lowes went back on their word
*** plantation shutters that Lowes went back on their word
Below are pictures of plantation shutters that I ordered from Lowes in Knoxville Tn off of Chapman Highway( which they sub contracted blind ambitions) This is the 6th pair that has been put on my back door. I have a contract with Lowes that is 100% satisfaction...
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2 comments
Anonymous
#1145505

I can help you with your Shutters, I am always available to help my Customers and I offer Custom Free assistance, if anything goes wrong with any Window Treatment we will assist asap, please visit us at: http://www.discountblindshop.com/

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#508350 Review #508350 is a subjective opinion of poster.
I had a bad experience with Lowes window installer missing a whole days work and pay what happened to the customer is always right.to start dealing with subcontractors now you in trouble because they don't care about the company nameit just worry about themselves and...
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1 comment
Anonymous
#838010

1st--where did you get the idea that the customer is always right. There are many "customers" that have unreasonable expectations that will never be met.

As far as having a trail store install product for you that is your mistake. You were to lazy to spend the time and hire your own contractor. Yes, it takes time to get bids and talk with the contractors, check references and so on. In the end you would know who is doing your work and what to expect.

Instead you let Lowes send out whoever the had available and now you complain about how the work was done. Shame on you.

Review
#508195 Review #508195 is a subjective opinion of poster.
I am a veteran, honorably discharged from the Air Force. Lowes says that they give a 10 percent discount to veterans. The proof they want is a VA card. I can't get a VA card because I don't have a disability or qualify for low income. However, I am justasuch a veteran...
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1 comment
Anonymous
#843774

Check your state motor vehicle department.

Here in western NC you take your DD214 (Army) into your local DMV and for $10.00, they put the word Veteran on your license.

I also do not use the VA Card and always had a copy of my 4A Discharge card which I used.

Now you do not need it.

I have never had a problem with Lowes (or ACE Hardware) getting the 10% discount.

Even saved close to $800.00 on a new outside large Generator.

Review
#507860 Review #507860 is a subjective opinion of poster.
A few months ago I was told by Lowes that as a veteran, I could receive a discount. I told them I would be happy to provide a copy of my DD214 along with a copy of my drivers license. This was not acceptable. I was then told that I'd have to provide a Veterans ID card...
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1 comment
Anonymous
#874023

So you realize that a document with no photo attached really is of no use for identification right. I mean if i walked around with my birth certificate and told them this was my ID they would laugh in my face.

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#507647 Review #507647 is a subjective opinion of poster.

Checker Review

We went into the store and could not find what we were looking for. We asked a gentleman and he said isle 33 which sounded like he was irritated or put out. Then when we were checking out my husband says "there's only one checker?" Then a lady says she can help you but it was for a self checkout. So my husband says "we actually like a real checker"...the lady yells back she can scan your stuff for you but she wasn't nice about it and she walked off. Needless To say we won't be going back and we told our checker that. Customer service is horrible there.
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#507433 Review #507433 is a subjective opinion of poster.
1) Appliance Heros came on June 18! They were suppose to get the parts within 3 days. That means Friday or Monday June 20th or 22nd. They did not call me at all. I called them on Monday and they said it would come on Tuesday. No call from them. I called back again,...
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#507018 Review #507018 is a subjective opinion of poster.