Lowes Reviews and Complaints
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Lowes in Port Charlotte, Florida - Had the same experience!
My husband and I found out the same thing. He must provide a dd214 his state issued drivers license wasn't enough. Since we have taken our business to Home Depot and Ace where all Vets are treated the same! Its a shame that they are able to advertise such a deceptive method to deceive customers. There was a vet in line behind us that told the cashier that he felt the same way. If they only catered to wounded vet then they should say that up front otherwise its a hoax. This is sad because we have always liked Lowes, but not anymore
Review about Lowes Website
Lowe's website had many, many listings, but screen jumped to other outside products and listings-not related
Lowes - Horrible Customer service
there was a deckbox on sale that I was interested in. Went to the garden section, and the associates indicated it was sold out. asked if there was some sort of rain check, and both associates indicated no. So I left the area, then went to another department, asked them the exact same thing. This associate was very patient, and indicated we can buy it now, and pick it up later. So we went to customer service, asked for this, and they refused, and said the associate was mistaken. I asked to have him called over, and sure enough he was right. This took about 1 hour!!! there were at least 5 people at the customer service area, and all were chit chatting, and could of cared less if I was waiting or not. It was if I was a bother to them. After this experience i will no longer shop at this store. The competitor's such as Rona/Home Depot appreciate my business, and are very welcoming. Good luck Lowes. Feels as if the associates are bitter for having to work.
Lowes.com rejected my review
I posted a review of a product ("Autumn Red Stone") I purchased at Lowes and gave it one star because the "red" color fades after the first rainfall! I was careful to be polite and just state the facts. The review was rejected. When I called the corporate office (again being completely polite) I was told there "was no resolution" to the problem. I talked to several different supervisors there all who repeated that same line over and over. I simply wanted to know what was wrong with my review as I appear to have complied with their terms and conditions or else be told the review was rejected in error... But I received neither. I can only assume Lowes is intentionally rejecting reviews that reflect badly on their products.
Lowes - Troy Bilt Lawn Mower Review from Ruston, Washington
I bought a Troy bilt Lawn mower when I bought my house in 2012. The mower has run great but the gas cap would fall off after about 15 minutes of use. I have ordered replacement fuel tank cap twice from Troy bilt company but received the wrong cap both times. Before this I bought a replacement cap at Lowes (which is where I bought the mower) and was assured that it would fit. It didnt. I now have three gas caps at home none of which fit my mower. I also bought a Troy bilt *** eater that worked for one season. I don't have the money to replace either machine at the moment so my shed is full of Troy bilt machinery that doesn't or can't work. Can't believe I bought from Lowes or Troy bilt after reading the other reviews.
Lowes in Brevard, North Carolina - Carpet install cancelled twice
Purchased some carpet for a rental home I own which was scheduled for install between 9-11AM on 7/07/14. At about 935AM I was informed by Lowes the installer had a family health emergency. No problem, I called my tenant who was miffed because she had scheduled her three young children to out of the house during the install, but we rescheduled for 7/11/14 between 9-11 AM. On 7/11 Lowes calls at 945 AM again another family emergency for the same installer. Duh! If the guy has such serious issues , Why use him again for the same installation? Called the tenant again, kids were scheduled out again, but she agreed they could come later that day. They arrived at 5PM didn't finish until 9PM and hassled the tenant about getting the door thresholds correct so the doors would close. The carpet was $3 per yard more expensive than six months earlier for the same carpet. Called to complain , nothing! Next time Home Depot!
Lowes in Carthage, North Carolina - Failed to deliver ANYTHING
I live in small rural county in SC and ordered from the Lowes in Bluffton SC... They are FOUL. This woman named Julie fouled up EVERYTHING. I only have HALF of my order. This Lowes customer service is disgusting and the delivery men made rude comments about how they had to DRIVE to get to my house. WTF are you in BUSINESS for, to DRIVE lazy A. Disgusting. Discriminatory. Lying. Thieving. Again, Disgusting! They need to relocate to Hilton Head Island because they do not serve the low country past that bridge. They only want to service the rich and those that are on Yachts
Lowes Delivery Service
Lowes - Refrigerator Review
It is a very very very bad store. I bought a refrigerator and it came after two weeks. So the day came and they said it will come between 1 to 3 pm. It didn't come so we called and they told us it would come at 5 to 5:30. It passed and yet it still wasn't arrived and we called again and they said it would come in 5 min. It finally came . When it came first it was the display on and it there was *** in it. Another thing is that I told them to put the water thing and they said they can't do that. Finally I told them I don't want it and take it back. And I am never going to buy anything from there.
Lowes in Atlanta, Georgia - WORST WORST WORST DELIVERY SERVICE EVER
Did I mention it was THE worst delivery service EVER? I have never had such a nightmare experience in purchasing, delivering, pickup with a company before like I have with Lowe's delivery service. It is an outside contractor. Unprofessional, rude, inflexible, unacceptable, unsatisfactory. And I had the luck to actually have to go through the process TWICE. In all honesty, if it doesn't go as planned this time I am returning the appliances and going elsewhere. And I will never purchase another item from Lowes regardless if it includes delivery or not. To write about what actually transpired would take PAGES.
Lowes Delivery Service
Lowes in New Orleans, Louisiana - Sassy workers
I dont mind spending my money. I was at the lowes in New Orleans on Eleysian Fields Or maybe I should say the Ghettoized Lowes This store is where the cashiers talk sassy and act like they are doing you a fevor. they talked any kind of way. Some try to act like you are bothering them. If they can give you and excuse instead going out of there way to help thy do. If you wasn good service this isn't the store. I dont thing all Lowes are like this one. do your self a favor dont go to this store.
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