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5 comments
About two weeks ago I bought a fridge they told me it would be a two week wait on the delivery so today it was suppose to be delivered from 12-3 okay took off work to make process easier took old one in garage so pick up would be easier. Well 3 came and went I called...
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Anonymous
#695522

I bought a wall oven from Lowes and was told it would be 2 weeks before it gets here and at the same time the employee told me that it may be here before then but cant give me...

Author
Location
Killeen, Texas
Review #423994 is a subjective opinion of poster.
0 comments

Lowes - Corporate

Once again Im having issues with our replacment Garden Treasures cabana top, by the way 2nd one this summer!!!! And have had to buy new every year since we purchase this 600 dollar item from you! If your going to offer replacement parts at least sell the public the same one that came with their product~~~We could have built a nice wooden cabana off the back of our home with the money we have spent on replacement parts for this *** cabana~~ We were satisfied at first until we had to start ordering a new top every yr~~~~~~~~~ Make it right~~~~~
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Author
Loss
$400
Review #423666 is a subjective opinion of poster.
1 comment

Lowes - Lowe's

I tried to enter the "Guest Satisfaction Survey" and could not get on to the www.lowes.com/survey. It takes you to about 30 - 50 other sites but not to the lowe's survey. Is this just a trick to waste your time trying to search for this survey? Why not make if easier to enter the survey if you are really serious about giving away $5,000.00. Lowe's must not want to hear what people are trying to tell them about their stores. I hope they get enough complaints to change the site to enter the guest satisfaction survey for a chance to win a $5,000.00 gift card (to spend at Lowe's).
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Author
Review #423447 is a subjective opinion of poster.
2 comments
I was in my local Lowes the other day in Bloomsburg because I wanted to buy some new flooring for a few rooms in my house. I go back to the section and start looking and wandering around. After a while I found some help from a guy. After only a few moments, I can tell...
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Anonymous
#669898

Quick to judge. There are plenty of disabilities that can make someone unstable. Unbelievable.

Author
Location
Bloomsburg, Pennsylvania
Loss
$10000
Review #423030 is a subjective opinion of poster.
0 comments
Went to buy gallon of Valspar white, sales person put it into the shaker and the can collapsed at the top/bottom. Told me it was OK. Asked for another. Tried to open a 3 year old gallon of Valspar and it was rusted tight, could not get lid off because opener deformed...
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Author
Location
Pittsburgh, Pennsylvania
Loss
$16
Tags
Review #422208 is a subjective opinion of poster.
3 comments
When I go into Lowes I feel like that place is what God used to design Purgatory. I'm a Senior woman, know how to fix things, but am a small customer, usually needing to spend $20 or less to fix something. I think they hate women customers, hate everybody who isn't...
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Anonymous
#671689

Lowes actually widened their aisles and made it cleaner looking especially to please the female shopper. You had an unfortunate experience or 2 at your local location but tha...

Author
Location
Albuquerque, New Mexico
Review #421199 is a subjective opinion of poster.
2 comments

Lowes in Charlotte, North Carolina - Lee and Lorrie Smith

We purchased a stainless steel dishwasher only to discover when we got home with it that it was black. We called Lowes in Arden and was told that mistakes happen and we could get the dishwasher we Purchased in Brevard. It is a 80 mile round trip to Lowes in Arden. We went to Brevard only to be told by the manager last night that they would not exchange it for the correct model because this would not make their inventory right. We then had to make ANOTHER trip to Arden store. After talking with the manager we were given the correct dishwasher and another 10% back. I am not happy having to deal with a mistake that was not ours!!!!! Why should I continue to shop at Lowes? I thought any Lowes would have been able to accomodate us!!!
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Author
Location
Charlotte, North Carolina
Review #420596 is a subjective opinion of poster.
3 comments
Let me begin by saying I am a loyal Lowes customer. Recently my gas water heater went out. I was interested in having Lowes bring a heater and install it at my home because they offer same day service if you call before noon. Last month I called at 10 am on a Monday....
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Anonymous
#668127

You never pay the installer anything. Everything gets paid to Lowe's and they pay the installer

Author
Location
Summerville, South Carolina
Loss
$120
Review #420240 is a subjective opinion of poster.
0 comments

Bathroom and Flooring NIGHTMARE with Florissant, Missouri LOWES

My husband and I are newlyweds, and I moved into his house. Because his house was a bachelor pad before I moved in, we both agreed that it needed some work. WEEK ONE: We went to Lowes, and spend over $9,000 on: - new floors for the whole house, - a bathroom vanity, - a bathroom light fixture, - a faucet, - a toilet, and - a ceiling fan. The only thing they had in-store was the faucet. I was told that the fan, vanity, light fixture, and toilet would be 5-7 business days. The floors would take up to 2 weeks, because they had half the boxes they needed in their store, and they wanted to get floors that matched that lot from another store. I hired a contractor to install my fan, vanity, faucet, and light fixture. I paid Lowes for installation on the toilet. WEEK TWO: The fan came in on schedule, but the vanity, toilet, and light fixture were missing. My contractor installed the fan. WEEK THREE: My toilet, vanity, and light fixture were no where to be found. So, I called. My toilet was in the store, but no one had called to let me know. I asked them to install the toilet, and they did promptly. Still missing the vanity and light fixture. WEEK FOUR: My vanity and light fixture were still nowhere to be found. It is now two weeks late. I called the store, and spoke with Ryan. He informed me that Lowes actually oversold my vanity. The distribution center had ZERO vanities, and 68 orders. So they had -68. He upgraded my order to an emergency order. It was supposed to take 5-7 more days. Also, my floors are supposed to be in at this point, but they are not. I am told that it is taking a while because they want to make sure that all the boxes are from the same lot. WEEK FIVE: I still haven't heard anything about my floors, vanity, or light. I called Lowes and and a woman who claimed to be a manager told me that she didn't have time to speak with me and would call me back. She never did. I found out later that she was not a manager. I called the next day. I spoke with Darren who informed me that my order for the vanity and light was no longer in the system. He said he would check around and see what happened and then call me back. He never did. I went in that night to find out that my order had been deleted from the system. I was told that another manager must have "cycled it out". Also I found out that my vanity and light were already in the store, but I had not been notified because my order had been deleted. I took it home and had to hire my contractor to come out again. I received just enough of a discount on the vanity to cover the service fee of my contractor's second visit. WEEK SIX: HALF of the flooring that I need for my house is delivered. WEEK SEVEN: The other half of my flooring is delivered. We set a date for installation. WEEK EIGHT: Nothing WEEK NINE: Instal is set to begin Monday morning. Monday, the installers come in and are professional and prepared. Then they tell me that the floors are from four different lots, and that they don't match up and will not fit together. Some of them are even different colors. If they install them, the manufacturer warranty and the installer's warranty will be voided. IT IS NOW SEVEN WEEKS AFTER WE WERE SUPPOSED TO RECEIVE OUT FLOORS. I called the manager on duty who tells me that he is sorry and will try to match some of the lots that we already have, OR I can wait another two weeks for a matching order from the manufacturer. I AM FURIOUS. But, I don't know what my dollar loss is. I have lost WEEKS of time, and STILL don't have a product to show for it.
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Author
Location
Saint Louis, Missouri
Review #420217 is a subjective opinion of poster.
2 comments
I came into the Lowes in Elyria Ohio for a simple request. To exchange a bottle of Primo water. I had a manufacturers coupon FROM LOWES to get $5 off an EXCHANGE. First off, I waited in line to be told that I need to go to another register because they had to do a...
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Anonymous
#665404

Welfare huh, can't drink tap or well water like the rest of us.

Author
Location
Elyria, Ohio
Loss
$5
Review #419937 is a subjective opinion of poster.